Aleratec 111 HDD Copy Cruiser HighSpeed WL User Guide
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www.aleratec.com45 Using the Aleratec HDD Duplicator Logging Software Getting Started - Continued 6. Click on the Change Machine Name button to assign a name to your HDD Duplicator and then press OK. Machine Name
www.aleratec.com46 Using the Aleratec HDD Duplicator Logging Software Using the HDD Duplicator Monitor Functions The HDD Duplicator monitor will track and display the following functions. 1. Copy 2. Compare 3. Copy+Compare 4. Quick Overwrite 5. Full Overwwrite 6. 3-Pass Overwrite 7. 3-Pass Overwrite+Verify 8. 7-Pass Overwrite 9. Secure Erase
www.aleratec.com47 Using the Aleratec HDD Duplicator Logging Software Generating Reports 1. Click on the Aleratec Log Viewer icon from your desktop or start menu. 2. Click on the Generate Log Report button.
www.aleratec.com48 Using the Aleratec HDD Duplicator Logging Software Generating Reports - Continued 3. Select the starting date of your report. 4. Select the ending date of your report.
www.aleratec.com49 Using the Aleratec HDD Duplicator Logging Software Generating Reports - Continued 5. Click on the Generate Report button to view the report. 6. To save the report, click on File and choose from the three different formats: 1. Save to Text File 2. Save to CSV File 3. Save to XML File
www.aleratec.com50 Using the Aleratec HDD Duplicator Logging Software Generating Reports - Continued 7. Choose a loction and file name for the report and save it on the computer hard drive or any other secondary storage devices.
www.aleratec.com51 Specifications 1:5 HDD Copy Cruiser High-Speed WL Part Number: 350135 Operating Temperature:41°F to 122°F / 5°C to 50°C Humidity:15% - 80% RH Power Requirements100V-240V AC, 50/60Hz Dimensions(depth x width x height)430 mm x 190 mm x 355 mm16.9” x 7.5” x 14” Weight10.4 kg / 23 lb 1:11 HDD Copy Cruiser High-Speed WL Part Number: 350136 Operating Temperature:41°F to 122°F / 5°C to 50°C Humidity:15% - 80% RH Power Requirements100V-240V AC, 50/60Hz Dimensions(depth x width x height)416 mm x 191 mm x 648 mm16.375” x 7.5” x 25.2” Weight16.8 kg / 37 lb
www.aleratec.com52 Troubleshooting If your HDD Copy Cruiser High-Speed WL is not performing as expected, refer to the symptoms below, and follow the suggested corrective action. SymptomsCorrective Actions LCD DisplayIf the LCD display does not display any message and the backlight is not lit after powering on the HDD Copy Cruiser High-Speed WL, check that the power cable is properly connected and that the ON/OFF switch is turned on. Error MessagesWhile the system is performing an operation and the operation is manually terminated, an error message will be shown in the LCD display. This may lead to an failed operation and could cause the HDD Copy Cruiser High-Speed WL to stop responding. If this happens, power the unit off, wait about ten (10) seconds, and then reapply power. Hard DiskIf the HDD Copy Cruiser High-Speed WL does not detect one of the hard disk drives, verify that the drive is properly seated in the drive bay. Keypad ButtonsIf pressing the keys on the front panel produces no response from the system, the HDD Copy Cruiser High-Speed WL may still be busy with the previous operation. If the system is idle, power the unit off, wait about ten (10) seconds, and then reapply power. Firmware UpdateThe device can be updated to new versions of firmware via a hard disk drive. If unable to update the firmware, check that the firmware was downloaded correctly. A failed firmware upgrade may cause the HDD Copy Cruiser High-Speed WL to become inoperable. If the system is working normally, do not attempt this operation. If the system is already experiencing problems, please contact Aleratec for repairs. Startup/ShutdownDo not power off the system while it is performing an operation. After a normal shutdown, wait about ten (10) seconds before reapplying power.
www.aleratec.com53 Technical Support After reading this User Guide, if you need additional assistance with this product, please contact Aleratec Technical Support. Our technical staff will be happy to assist you, but they may need your help to better assist you. Contacting support without all the necessary information can be both time consuming and frustrating. Therefore, please try to have the following information ready before calling: 1. Part Number - the part number is located on the bottom of the HDD Copy Cruiser High-Speed WL. 2. Serial Number - the serial number is located on the back of the HDD Copy Cruiser High-Speed WL. 3. Troubles/symptoms - please provide enough information about the issue so our technical staff can accurately diagnose it. Technical Support Addresses and Phone Numbers XBy e-mail: [email protected] XBy Telephone: +1-818-678-0484 – Skype: support.aleratec.com Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time, Monday through Friday, excluding U.S. holidays. Please try to call from a phone near your Aleratec product. XAccess is available 24 hours a day, 365 days a year, via: The World Wide Web at: www.aleratec.com FAX at: +1-818-678-0483