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Alcatel OneTouch Alcatel Streak User Manual

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    Downloads
    The Downloads app keeps a record of the files you have downloaded using 
    the apps such as Browser, or Gmail.
    From the home screen, tap 
     > Downloads.
    •	 Tap a file to open it with the appropriate application.
    •	 Press and hold a file, or check the box in front of it, to delete or share it.
    Files
    Quickly access all of your images, videos, audio clips, and other types of files 
    on your phone and the microSDHC card.
    From the home screen, tap 
     > Files. You can find the file you need by 
    category in the Categories, or tap Phone or SD card to browse folders and 
    files on the phone storage or the microSDHC card.
    •	 Tap folders and files to access stored items.
    •	 Press and hold an item to access options such as copy, cut, share, or 
    delete.
    •	 To copy or cut an item, navigate to a new location and tap Paste.
    YouTube
    From the home screen, tap  > YouTube. 
    You can watch YouTube videos or upload your own.
    Phone settings
    From the home screen, tap  > Settings. The Settings app contains most of 
    the tools for customizing and configuring your phone.
    WIRELESS & NETWORKS
    Wi-Fi
    Turn Wi-Fi on or off and configure your Wi-Fi connections. 
    When Wi-Fi is on, tap 
     > Advanced > Wi-Fi Direct in the Wi-Fi menu to share 
    data between two devices via Wi-Fi Direct. 
    Bluetooth
    Turn Bluetooth on or off and configure your Bluetooth connections. 
    Data usage
    Tap  next to Cellular data to turn mobile data on or off.
    You can check how much data has been used during the time cycle you 
    set, set a cellular data limit, see which apps have been using data, or restrict 
    background data for individual apps.
    Note:  The data usage is measured by your phone, and your carrier’s data 
    usage accounting may differ. 
    						
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    More
    •	Airplane mode: Swipe the On/Off switch to turn airplane mode on or off.
    •	 Mobile Hotspot and Tethering: Enable or disable mobile hotspot, USB 
    tethering, enter mobile hotspot settings.
    •	 VPN:  Set up and connect to virtual private networks.
    •	 Mobile networks: Enable or disable data service, allow data services 
    when roaming, select preferred network mode, or set access point names 
    for data access. 
    Important:  Data roaming and always-on data may incur significant 
    roaming charges.
    •	 Emergency alerts: Enable or disable the options of Emergency alerts.
    DEVICE
    Display
    •	Brightness level: Set the brightness of the display.
    •	 Wallpaper:  Select a background image for the home screen and lock 
    screen.
    •	 Sleep: Set the length of time of inactivity before the screen turns off 
    automatically.
    •	 Press Power key twice for Camera: Quickly open your camera by 
    pressing power key twice.
    •	 Daydream: Manage the Daydream function. When Daydream is enabled, 
    photos or animations will be displayed as a screensaver.
    •	 Font size: Set the font size of the text on the screen. •	
    Auto-rotate screen: Tap to set whether rotate the contents of the screen 
    or stay in portrait view.
    Lock screen
    Func shortcuts
    After Func is activated, a couple of app shortcuts will be displayed on your 
    lock screen.
    Screen lock
    •	None:  Touch to disable screen unlock security.
    •	 Swipe:  Touch to enable slide unlock mode.
    •	 Pattern:  Touch to draw a pattern to unlock screen.
    •	 PIN:  Touch to enter a numeric PIN to unlock screen.
    •	 Password:  Touch to enter a password to unlock screen.
    Owner info
    Touch to input owner information which will display on the locked screen.
    Smart Lock
    You must set a screen lock first when you enable this function.
    Sound & notification
    Use the Sound settings to configure many aspects of call and notification 
    ringtones, music, and other audio settings. 
    •	 Sound:  Touch to set volume for Media, Alarm, Ring and Notification.
    •	 Headset mode: Mark the checkbox to enable headset mode. Ringtones 
    will only be heard from the headset if it is plugged in. 
    						
    							8283
    •	
    Also vibrate for calls: Touch to vibrate phone for incoming calls.
    •	 Do not disturb: Touch to set whether interrupt and priority interruptions.
    •	 Phone ringtone: Touch to set your incoming call ringtone.
    •	 Default notification ringtone: Touch to set the default sound for 
    notifications.
    •	 Other sounds: Touch to set dial pad tones, screen locking sounds, 
    Charging sounds, touch sounds and vibrate on touch.
    •	 When device is locked: Touch to show all notification content or don't 
    show notification at all.
    •	 App notifications: Touch to set block and priority for app notifications.
    •	 Notification access: Touch to view the notification listeners.
    •	 Do Not Disturb access: Request no interruptions for apps.
    •	 Mute power on & off ringtone: Touch to enable/disable the power on & 
    off ringtone.
    LED indicator
    Touch to turn on/off the LED indicator.
    Apps
    See apps installed on your phone and manage them.
    Tap an app in the DOWNLOADED,  ON SD CARD, RUNNING, All or RESTRICTED 
    tab to see its information. You can stop the app, uninstall, disable or restrict 
    the app, or clear data and cache.
    Storage & USB
    Check memory information for your microSDHC card and internal storage.
    Tap 
     to unmount the microSDHC card from your phone so that you can 
    safely remove the card while the phone is on. 
    Tap  SD card > 
     > Settings > Format or Format as internal to delete all data 
    on the microSDHC card.
    Connect to PC
    Select the USB connection mode between your phone and PC. 
    You can connect your phone to a computer with a USB cable and transfer 
    music, pictures, and other files in both directions. Your phone stores these files 
    in the internal storage or on a removable microSDHC card.
    Connecting your phone to a computer via USB
    1 . 
      Connect your phone to the PC with a USB cable.
    2 . 
      Open the notification panel and tap  .
    3 . 
      Choose one of the following options:
    •	 Charge only: Charge your phone via USB.
    •	 Transfer files (MTP): Transfer media files on Windows® or Mac. 
    Note:  For Windows XP, please install the drivers and Media Player 11 (or 
    later version) when you use Media device (MTP) for the first time. If you 
    have a Mac, visit http://www.android.com/filetransfer to download the 
    necessary software.
    •	 Transfer photos (PTP): Transfer photos using camera software. 
    						
    							8485
    •	
    Drivers CD-ROM: Install the driver needed for some USB connection 
    modes (such as MTP). You only need to install the driver on the same PC 
    once. 
    Note:  You can also install the driver on PC by running the executable file 
    in the new CD-ROM drive.
    Battery
    Check how much power remains for the battery and what has been using 
    the battery.
    You can set the mode in order to save battery life.
    Memory
    Check the detailed memory status of your phone. How much storage has 
    been used, how much is left, and which apps have used memory recently.
    PERSONAL
    Location
    Activate location services to determine your location (see Google 
    applications – Google Maps – Activating location services).
    Security
    •	 Encrypt phone: Encrypt your data on the phone to protect your privacy. 
    •	 Set up/change password: Set or change the password when reset the 
    factory or device data.
    •	 Set up SIM card lock:  Lock SIM card: Activate or deactivate the PIN lock to require PIN before 
    accessing the micro-SIM card.
    Change SIM PIN: Change the PIN used to access the micro-SIM card. 
    Note: 
    Put all your confidential passwords in a safe place for future use. 
    If you enter the wrong SIM PIN more times than allowed, your micro-SIM 
    card will be locked and you cannot access the mobile phone network . 
    Contact your operator for a PIN Unlock Key (PUK) to restore the micro-SIM 
    card.
    •	 Make passwords visible: Display/undisplay passwords as you enter them.
    •	 Device administrators: View or deactivate apps you have authorized to 
    be device administrators.
    •	 Unknown sources: Tap this option to permit installation of apps from 
    sources other than the Play Store.
    •	 Storage type: Describes your storage.
    •	 Trusted credentials: Display trusted CA certificates.
    •	 Install from storage: Install certificates from storage.
    •	 Clear credentials: Delete all certificates.
    •	 Trust agents: View or deactivate trust agents.
    •	 Screen pinning: Tap this option, when open an app and touch the recent 
    button and pin icon to lock the current app screen. To unpin the screen, 
    long press back button and recent button to unlock the app screen.
    •	 Apps with usage access: Turn on or off some apps’ access to your phone 
    usage information. 
    						
    							8687
    Accounts
    Manage your accounts and synchronization. Tap Accounts to sign in to or 
    create accounts on your phone.
    Tap an account type to see that type of accounts you have added and 
    adjust the accounts settings.
    Language & input
    •	Language: Select a language and region for your system.
    •	 Spell checker: Use Google spell checker to check for spelling errors when 
    entering text.
    •	 Personal dictionary: Add new words to the phone’s dictionary or remove 
    words from the dictionary. The words you add are used for spell check 
    and word suggestion.
    •	 Current keyboard: Tap to check the current, or choose other keyboards.
    •	 Google Keyboard: Configure Google Keyboard settings.
    •	 Google voice typing: Configure Google voice typing settings.
    •	 Text-to-speech output: 
    Preferred engine: Select the speech synthesis engine you want to use or 
    change its settings.
    Speech rate: Select how quickly you want the synthesizer to speak.
    Listen to an example: Play a brief sample of the speech synthesizer, using 
    your current settings.
    Default language status: Describes support level of default language.
    •	 Pointer speed: Select how fast the pointer/mouse should scroll when you 
    connect the phone to a trackpad or mouse accessory.
    Backup & reset
    •	Back up my data: Back up app data, Wi-Fi passwords, and other settings 
    to Google servers after you sign in to your Google account.
    •	 Backup account: Set the Google account that the data is backed up to.
    •	 Automatic restore: Restore previously backed up settings and data when 
    you reinstall an app.
    •	 Network settings reset: Reset all network settings, including Wi-Fi, cellular 
    data, Bluetooth.
    •	 Factory data reset: Reset your phone to factory default settings. All your 
    personal data from the phone’s internal storage will be erased. You can 
    also erase the data on the microSDHC card during the process.
    •	 Device reset: Reset your personal settings, no data or media will be 
    deleted.
    System
    Date & time
    Set date, time, time zone, and how date and time are displayed. You can 
    also use network-provided data.
    Accessibility
    Configure the system accessibility options and accessibility plug-ins on your 
    phone, such as using TalkBack for low-vision users.
    Printing
    Configure cloud printing service options, manage print jobs, and more. 
    						
    							8889
    Regulatory & Safety
    Check regulatory & safety information.
    Cricket software update
    Check and update to the latest software.
    About phone
    View phone status, legal information, and other information. You can also 
    upgrade your phone system from update packages copied to the storage 
    card.
    Upgrading the phone software
    You can use FOTA Upgrade tool to update your phone's software.
    All personal information will be saved following the update process. We 
    recommend you backup your personal data using Smart Suite before 
    upgrading.
    FOTA Upgrade
    Using the FOTA Upgrade tool you can update your phone's software.
    Tap 
     > Settings > Cricket software update > Check for updates, the 
    phone will search for the latest software. If you want to update the system, 
    please tap Continue, after it is done tap Install to complete the upgrade. Now 
    your phone's software will be the latest version.
    You should turn on data connection before searching for updates. Settings 
    for auto-check intervals are also available once you restart the phone.
    If you have chosen auto-check, when the system discovers the new version, 
    dialog will pop up to choose Continue or Remind me later, the notification 
    also will show in status bar. 
    						
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    Troubleshooting
    If you encounter problems while using the phone, or if it performs abnormally, 
    you can refer to the chart below. If your particular problem cannot be 
    resolved using the information in the chart, contact the dealer where you 
    purchased the phone.
    ProblemPossible causes Possible solution
    Poor receptionThe network signal is too weak at 
    your current location, for example, in 
    a basement or near a tall building, 
    because wireless transmissions 
    cannot effectively reach it.  Move to a location where the 
    network signal can be properly 
    received.
    The network is busy at the current 
    time (for example, during peak times, 
    there may be too much network 
    traffic to handle additional calls). Avoid using the phone at such 
    times, or try again after waiting a 
    short time.
    You are too far away from a base 
    station for your service provider. You can request a service area 
    map from your service provider.
    Echo or noise Poor network link quality on the part 
    of your service provider. End the call and dial again. You 
    may be switched to a better-
    quality network link or phone line.
    Poor local telephone line quality. End the call and dial again. You 
    may be switched to a better-
    quality network link or phone line.
    Unable to select 
    certain features Your service provider does not 
    support these features, or you have 
    not applied for services that provide 
    these features. Contact your service provider.
    Problem
    Possible causes Possible solution
    Battery not 
    chargingThe battery or battery charger is 
    damaged. Contact the dealer.
    The phone’s temperature is below 
    32°F or higher than 113°F. Adjust the environment to avoid 
    extremes of temperature.
    Poor contact between the battery 
    and charger. Check all connectors to make 
    sure all connections have been 
    properly made.
    Shortened 
    standby time Brightness of screen is too high.
    Set display brightness lower.
    Bluetooth, Wi-Fi or GPS activated. Deactivate Bluetooth, Wi-Fi or GPS 
    when not in use.
    E-mails, news and weather 
    information auto-check all the time. Increase the information auto-
    check interval.
    The battery is depleted. In high 
    temperature environments, battery 
    life will be shortened. Use a new battery.
    If you are not able to connect to 
    the network, the phone will continue 
    to send out signals as it attempts 
    to locate a base station. Doing so 
    consumes battery power and will 
    consequently shorten standby time. Change your location to one 
    where the network is accessible, or 
    temporarily turn off your phone.
    Cannot turn 
    your phone on Battery power has been depleted.
    Recharge the phone’s battery.
    micro-SIM card 
    error The micro-SIM card has 
    malfunctioned or is damaged. Take the micro-SIM card to your 
    service provider for testing.
    The micro-SIM card is inserted 
    improperly. Insert the micro-SIM card properly.
    There is debris on the micro-SIM card 
    contacts. Use a soft, dry cloth to clean the 
    micro-SIM card contacts. 
    						
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    ProblemPossible causes Possible solution
    Unable to 
    connect to the 
    networkThe micro-SIM card is invalid.
    Contact your service provider.
    You are not within the network’s 
    service area. Check the service area with your 
    service provider.
    Poor signal. Move to an open space, or if you 
    are inside a building, move closer 
    to a window.
    Cannot make 
    outgoing calls You have activated Fixed Dialing 
    Numbers. Go to Fixed Dialing Numbers and 
    disable it.
    PIN code 
    blocked You have entered an incorrect PIN 
    code three consecutive times. Contact your service provider. If 
    the service provider provides the 
    SIM card’s PUK code, use the PUK 
    code to unlock the SIM card.
    Unable to enter 
    information into 
    the phonebook The phonebook’s memory is already 
    full.
    Delete unnecessary data from the 
    contacts.
    Phone crashes, 
    reboots, freezes, 
    or cannot be 
    powered on Some third-party software is not 
    compatible with your phone.
    Uninstall the software that may 
    cause the problem.
    Upgrade the phone software.
    Reset the phone to factory status.
    Device slow or 
    sluggish Too many apps running in the 
    background.
    Touch the Overview key to show 
    your recently-used apps. Swipe it 
    left or right to close the app. Touch 
     to close all the running apps.
     
    For your safety
    General safety
    Don’t make or receive handheld 
    calls while driving. And never text 
    while driving.  Don’t use at gas stations.
    Keep your phone at least half an 
    inch (15 mm) away from your ear 
    or body while making calls.   Your phone may produce 
    a bright or flashing light.
    Small parts may cause choking.Don’t dispose of your phone in 
    a fire.
    Your phone can produce 
    a loud sound.To prevent possible hearing 
    damage, do not listen at high 
    volume levels for long periods
    Avoid contact with anything 
    magnetic.Avoid extreme temperatures.
    Keep away from pacemakers and 
    other electronic medical devices. Avoid contact with liquids. Keep 
    your phone dry.
    Power off when asked to in 
    hospitals and medical facilities. Don’t take your phone apart.
    Power off when told to 
    in aircrafts and airports.Only use approved accessories.
    Power off when near explosive 
    materials or liquids. Don’t rely on your phone as a 
    primary device for emergency 
    communications.  
    						
    							9495
    FCC RF Exposure Information (SAR)
    This phone is designed and manufactured not to exceed the emission 
    limits for exposure to radio frequency (RF) energy set by the Federal 
    Communications Commission of the United States. 
    During SAR testing, this device was set to transmit at its highest certified 
    power level in all tested frequency bands, and placed in positions that 
    simulate RF exposure in usage against the head with no separation, and 
    near the body with the separation of 15 mm. Although the SAR is determined 
    at the highest certified power level, the actual SAR level of the device while 
    operating can be well below the maximum value. This is because the phone 
    is designed to operate at multiple power levels so as to use only the power 
    required to reach the network. In general, the closer you are to a wireless 
    base station antenna, the lower the power output. 
    The exposure standard for wireless devices employs a unit of measurement 
    known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 
    1.6 W/kg.
    Tests for SAR are conducted using standard operating positions accepted by 
    the FCC with the device transmitting at its highest certified power level in all 
    tested frequency bands. 
    The FCC has granted an Equipment Authorization for this model phone with 
    all reported SAR levels evaluated as in compliance with the FCC RF exposure 
    guidelines. SAR information on this model phone is on file with the FCC and 
    can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid 
    after searching on FCC ID: 2ACCJB039.
    For this device, the highest reported SAR value for usage against the head is 
    1.25 W/kg, for usage near the body is 1.30 W/kg.While there may be differences between the SAR levels of various phones 
    and at various positions, they all meet the government requirements.
    SAR compliance for body-worn operation is based on a separation distance 
    of 0.49 inches (15 mm) between the unit and the human body. Carry this 
    device at least 0.49 inches (15 mm) away from your body to ensure RF 
    exposure level compliant or lower to the reported level. To support body-worn 
    operation, choose the belt clips or holsters, which do not contain metallic 
    components, to maintain a separation of 0.49 inches (15 mm) between this 
    device and your body.
    RF exposure compliance with any body-worn accessory, which contains 
    metal, was not tested and certified, and use such body-worn accessory 
    should be avoided. 
    FCC compliance
    This mobile phone complies with part 15 of the FCC Rules. Operation is 
    subject to the following two conditions: (1) This device may not cause 
    harmful interference, and (2) this device must accept any interference 
    received, including interference that may cause undesired operation.  
    						
    							9697
    This mobile phone has been tested and found to comply with the limits for 
    a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits 
    are designed to provide reasonable protection against harmful interference 
    in a residential installation. This equipment generates, uses and can radiate 
    radio frequency energy and, if not installed and used in accordance with 
    the instructions, may cause harmful interference to radio communications. 
    However, there is no guarantee that interference will not occur in a particular 
    installation. If this equipment does cause harmful interference to radio or 
    television reception, which can be determined by turning the equipment off 
    and on, the user is encouraged to try to correct the interference by one or 
    more of the following measures: 
    •	
    Reorient or relocate the receiving antenna. 
    •	 Increase the separation between the equipment and receiver. 
    •	 Connect the equipment into an outlet on a circuit different from that to 
    which the receiver is connected. 
    •	 Consult the dealer or an experienced radio/TV technician for help. 
    Caution:  Changes or modifications not expressly approved by the party 
    responsible for compliance could void the user‘s authority to operate the 
    equipment. 
    Hearing Aid Compatibility (HAC) regulations for 
    mobile phones
    In 2003, the FCC adopted rules to make digital wireless telephones compatible 
    with hearing aids and cochlear implants. Although analog wireless phones do 
    not usually cause interference with hearing aids or cochlear implants, digital 
    wireless phones sometimes do because of electromagnetic energy emitted by 
    the phone’s antenna, backlight, or other components. Your phone is compliant 
    with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are 
    used near some hearing devices (hearing aids and cochlear implants), users 
    may detect a buzzing, humming, or whining noise. Some hearing devices are 
    more immune than others to this interference noise and phones also vary in 
    the amount of interference they generate. The wireless telephone industry has 
    developed a rating system for wireless phones to assist hearing device users 
    in finding phones that may be compatible with their hearing devices. Not all 
    phones have been rated. Phones that are rated have the rating on their box 
    or a label located on the box. The ratings are not guarantees. Results will vary 
    depending on the user’s hearing device and hearing loss. If your hearing 
    device happens to be vulnerable to interference, you may not be able to use 
    a rated phone successfully. Trying out the phone with your hearing device is 
    the best way to evaluate it for your personal needs. 
    This phone has been tested and rated for use with hearing aids for some of 
    the wireless technologies that it uses. However, there may be some newer 
    wireless technologies used in this phone that have not been tested yet for 
    use with hearing aids. It is important to try the different features of this phone 
    thoroughly and in different locations, using your hearing aid or cochlear 
    implant, to determine if you hear any interfering noise. Consult your service 
    provider or the manufacturer of this phone for more information on hearing 
    aid compatibility. If you have questions about return or exchange policies, 
    consult your service provider or phone retailer.  
    						
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