ADT Security Services Fall Detection Pendant User Guide

							Frequently Asked Questions 
What happens if I fall?  
If you are able to, you should always press the blue  Emergency Help Button if you 
need help. If you are unable to press the button and a fall is detected by the Fall 
Detection Pendant , it waits for 20 to 30 seconds to check for normal movement 
before sending the emergency fall message. It then waits 20 additional seconds for 
manual cancellation. After this time, if no motion has occurred and the alarm is not 
cancelled manually, the alert is sent to the emergency response center just as it 
would for an Emergency Help Button press.  
How can I cancel a Fall Detection Alarm? 
Alarms can be manually cancelled by pressing and holding the blue  Emergency Help 
Button  on the Fall Detection Pendant for at least 5 seconds during the time that the 
red  light is flashing. You will hear a series of beeps and the light will flash green once. 
You can also cancel by pressing the blue RESET button on the  Base Station, if you 
have the Medical Alert Plus System . If the alarm is not cancelled, the  emergency 
operator will contact you through the  Base Station or Mobile Device . If the operator 
cannot hear you or you do not respond, emergency help will be dispatched.  
Fall Detection Pendant User Guide  21  
						

							How do I manually call for help? 
Press the blue Emergency Help Button on the Fall Detection Pendant . An alarm will 
be sent to the monitoring center through the  Base Station or  Mobile Device . Once 
you communicate with an operator, if you are able to speak, please provide your 
status. If you fall and are not able to push your button, your fall will  be automatically 
detected and an alarm will be sent to the emergency response center through the 
Base Station  or Mobile Device. 
Is the Fall Detection Pendant waterproof?  
Yes, it can be worn in the shower. However, it is not recommended to submerge any 
pen dant for extended periods of time.  
Is the lanyard adjustable? 
Yes, the lanyard is adjustable . Tighten  the lanyard  by grasping the two black fittings 
and pulling. Loosen  by  grasping just below the fitting and  on the connector for the 
lanyard  and giving a slight pull.  
How long will the battery last?  
The battery is designed to last 18 months. The visual indicator will also flash amber 
briefly every two minutes to indicate low battery. If this occurs, please call ADT 
technical support at the number listed at th e end of this user guide. 
22  ADT ® Health Customer Support 800.568.1216   
						

							If I fall and stand up, will the Fall Detection Pendant still call for help? 
If the fall detect pendant  detects regular movement it may cancel the alarm on its own.  
Is the lanyard breakaway? 
Yes, with a tug the lanyard will break away.  
What do I do if I accidentally set off the Fall Detection Alarm ? 
If you accidentally set off the alarm, you can press and hold the blue Emergency Help 
Button for five seconds or until it flashes green to cancel the alarm. You can also 
press the blue RESET button on the Base Station. If you are not able to do this just let 
the alarm go through and simply inform the emergency operator that this is a “false 
alarm.” The operator will disconnect and no further action will be taken.  
Can I replace the Fall Detection Pendant cord? 
Yes, it will work with just about any chain or cord, so feel free to use any one of your 
personal chains or necklaces. However the risk of choking may increase if you do not 
use the provided lanyard. 
Can I speak into my Fall Detection Pendant?  
No, you can only communicate with the monitoring center through the  Base Station 
or Mobile Device . The  Fall Detection Pendant does not have two -way 
communication.  
Fall Detection Pendant User Guide   23  
						

							FCC Statement 
This equipment has been tested and found to comply with the limits f or a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential installation. 
This equipment generates, uses, and can radiate radio frequency energy  and, if not 
installed and used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful  interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:  
   Reorient or relocate the receiving antenna.  
   Increase the separation between the equipment and receiver.  
   Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.  
   Consult the dealer or an experienced radio/TV technician for help.  
24  ADT ® Health Customer Support 800.568.1216   
						

							FCC Caution 
Any changes  or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this equipment. This device 
complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions:  
    
 
Fall Detection Pendant User Guide   25 (1) This device may not create harmful interference, and (2) This device must accept any interference received, including interference that may
cause undesired operation.  
						

							Technical Specifications 
Fall Detection Pendant 
Dimensions: 1.4” x 2.0” x 0.8” (35  mm x 53 mm x 20  mm) , W x L x H  
Weight:  1 oz (28 g) 
Battery Power:  3.6 VDC, 1200 mAh  
Battery Life:  Up to 18 months 
Signal Frequency:  433 MHz  
Operating Temp : 14°F to 122°F (
						

							Contact ADT 
ADT agents are available 24 hours a day/7 days a week /365 days a year to assist 
you with your Fall Detection Pendant , Medical Alert Plus or On -th e-Go  Emergency 
Response systems.   
 For assistance call:  800.568.1216
Fall Detection Pendant User Guide
  27  
						

							Legal Information 
Manufactured for ADT LLC dba ADT Security Services, Boca Raton FL 33431.  
An ADT Medical Alert System is not an intrusion detection or medical device and does not 
provide medical advice, which should be secured from qualified medical personnel. Fall 
detection is only available on Medical Alert Plus  and Mobile Emergency Response Systems. 
The System and Services rely on the availability of cellular network coverage to operate 
properly. These systems are not controlled by ADT. There is always a chance that the 
System may fail to operate properly. The 911 emergency services line is an alternative to 
the System and the Services. The Fall Detection Pendant  does not detect 100% of falls. If 
able, users should always push their Help Button when they need assistance.   
©201

5 ADT LLC dba ADT Security Services.  All rights reserved. ADT, the ADT logo, 800 
ADT.ASAP and the product/service names listed in this document are marks and/or 
registered marks. Unauthorized use is strictly prohibited.  
Document  number: L9289-03  (02/16) www.m

yadt.com
 
28  ADT ® Health Customer Support 800.568.1216