ADT Security Services Fall Detection Pendant User Guide

							Using the Fall Detection Pendant  
With  the Medical Alert Plus System  
If You Fall  
The Fall Detection P endant takes 20 to 30 
seconds to interpret the movement and 
determine if an actual fall has occurred. If it 
determines that a fall has occurred:   
   The  Fall Detection P endant sends a signal to 
the  Base Station . 
   The  Fall Detection P endant sounds a series of beeps and the light flashes red for 
20 seconds. 
   The  Base Station  state s,  “FALL DETECTED, PRESS AND HOLD BUTTON TO 
CANCEL .” 
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f you do not cancel the  Fall Detection alarm during the first 20 seconds after a 
fall was detected, the  Base Station states,  “FALL DETECTED, CONTACTING 
EMERGENCY RESPONSE CENTER ,” and then “ PLEASE STAND BY FOR 
OPERATOR .”  
   An emergency operator communicates with you through the  Base Station. 
   Tell the operator that you are in need of help.  
   Emergency help is dispatched. 
To cancel the Fall Detection Alarm  during the first 20 seconds after a fall was 
detected:   
  Press and hold  the  blue  Emergency Help Button on the Fall Detection Pendant 
for approximately five (5) seconds until the light flashes green once and you hear 
three (3) beeps.   
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ou can also cancel the Fall Detection alarm by pressing the blue RESET button 
on the  Base Station . 
   If you cancel the  Fall Detection alarm , the  Base Station  states,  “ALARM 
CANCELLED. ” N o alarm is sent to the emergency response center. 
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							Using the Pendant with the On -the -Go 
Emergency Response System   
If you Fall 
The Fall Detection P endant takes 20 to 30 seconds to 
interpret the movement and determine whether  an actual 
fall has occurred. If it determines that a fall has occurred:  
   The  Fall Detection P endant sends a signal to the Mobile 
Device . 
   The  Pendant  sounds a series of beeps and the light flashes red for 20 seconds. 
   The Mobile Device sounds three (3) double beeps and the red ring around the 
gray Emergency button lights up for several seconds, and then fades out . 
  To cancel, press and  hold the blue Emergency Help button on the Fall Detection 
Pendant  for five (5) seconds until three (3) beeps are heard. This cancels the alert.  
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f you did not cancel the Fall Detection alarm, a n emergency operator 
communicates with you through your Mobile Device . 
   Tell the operator that you are in need of help.  
   Emergency help is dispatched.  
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							To Manually Call for Help 
  Press the blue  Emergency Help Button on the Fall Detection Pendant once firml y. 
   An alarm is sent to the  Base Station or Mobile Device . 
   The  Base Station  states,  “CALL IN PROGRESS .” After the alarm is received, the 
Base Station  sta tes,  “PLEASE STAND BY FOR OPERATOR .” 
   The Mobile Device sounds three (3) double beeps and the red ring around the 
gray Emergency button lights up for several seconds, and then fades out . 
   An emergency operator communicates with you through the  Base Station or 
Mobile Device . 
   Tell the operator that you are in need of help.  
   Emergency help is dispatched.  
NOTE:  You cannot cancel a  Manual Call made with the Fall Detection Pendant . If 
you press the blue Emergency  Help Button when there is no emergency, 
wait for the emergency operator to speak to yo u. T ell the operator that this 
is not an emergency and that you do not need help.  
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							Fall Detection Pendant Light Indicator 
The Multicolor Indicator at the top of the Fall Detection 
Pendant flashes in different colors to advise you of 
various conditions. The following table describes the 
colors that the Indicator may flash and what it means.   
Color Pattern Meaning  
None Off  No alarm detected 
Red  Flashes once   Button has been pressed  
Red  Flashes repeatedly  Fall is detected  
Green Flashes once   Alarm has been cancelled  
Amber One flash every two  minutes Pendant battery is low  
Multicolor 
Indicator 
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							Helpful Tips to Minimize Activation While Sleeping 
Tip 1 
To prevent your Fall Detection Pendant from accidentally activating while you sleep, 
please shorten the length of your lanyard so that the Pendant  rests at chest level. 
Tip 2 
Keep the Base Station  or Mobile Device in or close to your bedroom. If the Fall 
Detection Pendant accidentally activates  while you are sleeping, you will be able to 
hear the operator over the Base Station  or  Mobile Device and can advise the operator 
that  it was a false alarm and  that you do not need emergency assistance . If the Fall 
Detection Pendant alerts the call center and we are not able to contact you over your 
Base Station , Mobile Device  or  primary home phone, help will be dispatched.  
Tip 3 
If your Fall Detection Pendant activates frequently when you are sleeping, you may 
want to wear a regular neck pendant or wrist button while in bed. Remember to put 
your Fall Detection Pendant back on when you get up from bed.  
If you have any questions or concerns, please contact our support team 
at 8 00.568.1216. 
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							Important Safety Information 
  Test your system once a month. 
   The Fall Detection Pendant does not detect 100% of falls. If you are able, please 
press  any Emergency Help Button when you need assistance. 
   The Fall Detection Pendant will work  up to  approximately  600  feet  from the Base 
Station,  if  there are no obstructions (Line of Sight). 
   The Fall Detection Pendant will work up to  approximately 100  feet from the 
Mobile Device , depending on the size and construction of your home  and 
whether you are inside or outside .  
   Wear your Fall Detection Pendant at all times. 
   Place  the Fall Detection P endant around your neck and adjust the lanyard so that 
it rests at chest level with the blue  Emergency Help Button facing away from your 
body  so that  it is easier to press.   
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							  Wear

 your Fall Detection Pendant outside your shirt, as wearing it inside your 
shirt can reduce the percentage of falls being detected. 
   If your Fall Detection Pendant is not working properly, please call ADT  support at  800.568.1216. 
W

ARNING:  STRANGULATION AND CHOKING HAZARD  
The  Fall Detection Pendant  lanyard has been  designed to break away when 
tugged . However , you can still suffer serious personal injury or death if the 
cord becomes entangled or stuck on objects.   
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