ADT Security Services Fall Detection Pendant User Guide

 
  
ADT® Health 
Fall Detection Pendant 
User Guide  

 
Table of Contents 
Introduction .....................................................................................................................................................  3 
Putting on the Fall Detection Pendant  ......................................................................................................  7 
Testing Your Fall Detection Pendant  ..............................................................................................................  8 
Testing Fall Detection...

Intr
oduction  
Thank you for choosing the AD T®
 Fall Detection Pendant . We welcome you to the 
ADT  family.  If  you  have  any  questions 
please  call  our  support  team  at 
800.568.1216 . They are available 24/7/365. 
Th

e Fall Detection Pendant enables you to send an alarm to the emergency response 
center when you need it by pressing the blue  Emergency Help Button. It also 
pr ovides extra protection by automatically sending an alarm if you fall and are unable 
to push your button.   
For...

Using the Fall Detection Pendant with the ADT Health Systems 
The Fall Detection Pendant is compatible with both the Medical Alert Plus and 
On -the -Go  Emergency Response Systems. The Medical Alert Plus System uses  a 
fixed  Base Station that  resides within  your home. The On- the-Go Emergency 
Response System features  a  portable  Mobile Device that you can use  inside  your  
home  and  take with you when you leave  home.  You can speak with an emergency 
response operator using either of these...

T
his  user guide  describes using the Fall Detection Pendant with both  of these 
systems.  Please remember that w hen we mention the Base Station, we are referring 
to the  Medical Alert Plus System . When we talk about the Mobile Device, we are 
referring to the On -the -Go Emergency Response System . 
The Fall Detection Pendant does not detect  100% of falls. If able,  you should always 
push  the blue Emergency Help Button when  you need assistance. You will find 
instructions on how to set up your...

Fall Detection Pendant Features 
Multicolor 
Indicator 
Emergency Help 
(Blue) Button 
Technical Support 
Use Only 
6  ADT ® Health Customer Support 800.568.1216   

Putting on the Fall Detection Pendant 
1.Place the Fall Detection Pendant around your neck and adjust the lanyard so that
it rests at chest level with the Pendant  facing  away from your body  so that it is
easier for you to press.
2.Wear the Fall Detection P endant outside your shirt, as wearing it inside your shirt
can reduce the percentage of falls being detected.
NOTE:
   Please handle your Fall Detection Pendant with care when putting it on or
taking it off, as the device  may interpret this...

Testing Your Fall Detection Pendant 
Please have your complete system near you at the time of testing.   
NOTE:  It is important that you test your system at least once a month. 
1.Firmly p ress the blue button on the Fall Detection Pendant one time.
  An alarm is sent to the  Base Station or Mobile Device.
   T

he Base Station  states, “CALL IN PROGRESS .” After the Fall Detection alarm
is received, the  Base Station states , “PLEASE STAND BY FOR OPERATOR .” 
   The Mobile Device sounds three (3)...

Testing Fall Detection 
Please have your complete system near you at the time of testing. 
1.Drop the Fall Detection Pendant from a height of approximately 18 inches. The
Pe ndant  takes 20 to 30 seconds to interpret the movement and determine if an
actual fall has occurred. If it determines that a fall has occurred:
   The  Fall Detection Pendant sends a signal to the Base Station  or Mobile
Device . 
   The  Fall Detection Pendant sounds a series of beeps and the light flashes red 
for 20 seconds. 
...

To cancel the Fall Detection test  call: 
  Press and hold  the  blue  Emergency Help Button on the Fall Detection Pendant 
for five seconds until it flashes green once and you hear a series of beeps. The 
alarm is not sent to the emergency response center.  
  You can also cancel the Fall Detection alarm  by pressing the blue RE SET button 
on  the  Base Station . If you cancel the Fall Detection alarm, your Base Station  
states, “ALARM CANCELLED. ”  
   You cannot cancel the Fall Detection alarm...