ADT Security Services Concord 4 User Manual
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Concord 4 Series Security Systems41 Touchpad/Voice Feedback After Pressing * KeyTrouble Condition AC POWER FAILURE The panel power transformer may be unplugged or there may be an AC power outage. If the transformer is plugged in, check the circuit breaker or fuse that controls that outlet. The backup battery will take over, but if AC power is not restored within 15 minutes, the system will alert you and the central monitoring station (if your system is monitored). It reports again when power is restored. LOW BATT The emergency backup battery in the control panel is low and must be recharged or replaced. If AC power is out, the security system may shut down once the battery is below the operating level. When AC power is restored, the panel recharges the battery. If the trouble condition exists more than 24 hours after AC power is restored, call your security dealer for service. SENSOR SUPERVISORY There is a problem with how the sensor is communicating with the panel. 1. Test the sensor in Test Mode. 2. If testing the sensor does not clear the trouble condition, call your security dealer for service. SENSOR TROUBLE A sensor may have an internal problem or a fire/smoke sensor may not have properly reset after activation, or the sensing chamber may be dirty or partially obstructed. 1. Test the sensor in Test Mode. 2. If testing the sensor does not clear the trouble condition, call your security dealer for service. SENSOR XX LOW BATTERY A sensor has a low battery. 1. Disarm the system. 2. Remove the sensor cover. If the battery is an Alkaline AA or AAA, change the battery. If the battery is any other type, call your security dealer for service. SENSOR XX TAMPER A sensor cover is off or open. Secure the cover and trip the sensor to clear the tamper condition. PHONE FAILURE TROUBLE The system can’t communicate with the central monitoring station. The system tries to report to the central station three times before indicating Phone Failure Trouble, then makes five more reporting attempts. 1. Make sure the panel is connected to the special phone jack installed by your security dealer. 2. Disconnect the panel from the special phone jack and check phones for dial tone. If you hear a dial tone, call your security dealer for service. If you don’t hear a dial tone from any phones, telephone service in your area may be out. Phone Failure Trouble takes precedence over other system problems, so you must clear the Phone Failure message (by disarming the panel) before you’re able to see other sys- tem messages. RECEIVER INTERFERENCE or RECEIVER FAILUREThere is a receiver failure or receiver interference problem. Call your security dealer for service. MEMORY FAILURE or all text is lit on a fixed display touch- pad There is a system memory failure. Call your security dealer for service. AUXILIARY PHONE TROU- BLE XThere is a problem with the cellular backup reporting portion of your system. Call your security dealer for service. AUX POWER FAIL There is a problem with the power supplied to parts of the system. Call your security dealer for service. BUS FAILURE UNIT NN There is a problem with one of the peripheral devices in your system. Call your security dealer for service.
Concord 4 Series Security Systems42 Appendix A: User SheetsAppendix A contains specific information about the setup of your system. The User Sheets should be completed by the installer and the user. System Sensors Note If you have more System Sensors than will fit on this sheet, make copies of this sheet and keep all the infor- mation together.Record the sensor number and name in the table below. Indicate the partition, whether it is a hardwired (HW) or wireless sensor (WL), or a touchpad (TP). No.Sensor NamePtn. (1-6)HW / WL / TP (circle one) HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP HW / WL / TP
Concord 4 Series Security Systems43 User Codes The table below provides a space for you to record user code information. Note If you have more User Codes than will fit on this sheet, make copies of this sheet and keep all the infor- mation together.B = User can bypass sensors. RA = User can access the system from a phone. PTN = Accessible partitions for each code. S = User can perform system tests. L = Latchkey user. Defaults are indicated by 9 User Code #BRASLCodeAccessible Partitions (1-6) System Master999NA (Default: 1234) 1 2 3 4 5 6 Partition 1 Master 999NA (Default: none) 1 Partition 2 Master 999NA (Default: none) 2 Partition 3 Master 999NA (Default: none) 3 Partition 4 Master 999NA (Default: none) 4 Partition 5 Master 999NA (Default: none) 5 Partition 6 Master 999NA (Default: none) 6
Concord 4 Series Security Systems44 Touchpad Information Alphanumeric and Fixed Display Touchpads Status beeps and Key beeps are programmable by the installer. The Silent Arming feature is user–programmable. Note Protest beeps will always sound when bypassing. Is Touchpad Tamper feature on?
Concord 4 Series Security Systems45 Keychain Touchpad 2 • Active for Partition: 1 2 3 4 5 6 • Latchkey User: Y N Figure 10. Keychain Touchpad 2 Keychain Touchpad 3 • Active for Partition: 1 2 3 4 5 6 • Latchkey User: Y N Figure 11. Keychain Touchpad 3 Keychain Touchpad 4 • Active for Partition: 1 2 3 4 5 6 • Latchkey User: Y N Figure 12. Keychain Touchpad 4 ) %% % * $ &% && &%( ) %% % * % +++++++++++++++++++++ ) %% ,-. * / ! $ % &0&( %% 0& 12 1 &() %% 3 / - $ & ( +++++++++++++++++++++++++ ) %% 3 * % % $ % #2& $ & ( ) %% % * $ &% && &%( ) %% % * % +++++++++++++++++++++ ) %% ,-. * / ! $ % &0&( %% 0& 12 1 &() %% 3 / - $ & ( +++++++++++++++++++++++++ ) %% 3 * % % $ % #2& $ & ( ) %% % * $ &% && &%( ) %% % * % +++++++++++++++++++++ ) %% ,-. * / ! $ % &0&( %% 0& 12 1 &() %% 3 / - $ & ( +++++++++++++++++++++++++ ) %% 3 * % % $ % #2& $ & (
Concord 4 Series Security Systems46 Accidental Smoke and Fire Alarms
Concord 4 Series Security Systems47 If the Power Goes Out Your system has a backup battery that keeps your system operational during a power failure. An optional feature allows your system to alert the central monitoring station if the power is off for 15 - 45 minutes. It reports again when power has been restored. No Activity Time Resetting the Smoke Detector To reset smoke detectors:
Concord 4 Series Security Systems48 Paging For what events will the central station or pagers be notified? According to my pager provider, the central station account number will appear as: ____________________________________________________________________________ Lights Record the house codes for each partition and location of each light below. Partition 1—House Code______ Partition 2—House Code______ Partition 3—House Code______ Partition 4—House Code______Reporting Features CS 1CS 2CS 3Pagers 12345 High Level Reports Low Level Reports Opening/Closing Reports Latchkey Reports N/A N/A N/A Exception Reports Stream-lining N/A N/A N/A Partition N/A N/A N/A LightLocation of LightLightLocation of Light 1 1 22 33 44 55 66 77 88 99 LightLocation of Light 11 22 33 44 55 66 77 88 99
Concord 4 Series Security Systems49 Partition 5—House Code______ Partition 6—House Code______ Outputs Energy Saver LightLocation of Light 11 22 33 44 55 66 77 88 99 OutputPtn.LocationName 1 2 3 4 5 6 Ptn.Low Temp. SettingHigh Temp. Setting 1 _____° F _____° F 2_____° F _____° F 3_____° F _____° F 4_____° F _____° F 5_____° F _____° F 6_____° F _____° F
Concord 4 Series Security Systems50 Alarm Sounds and Status Beeps Alarm TypeAlarm Sound Fire Repeating series of three beeps. Police Continuous tone. Auxiliary Rapid Beeps. Beep TypeBeep Sound Exit Delay 2 or 3 beeps (indicating arming level), followed by 1 beep every 4 seconds, followed by 10 seconds of quick beeps (indicating end of exit delay), followed by 2 or 3 beeps (indicating set arming level). Entry Delay 2 beeps every 2 seconds, followed by 2 beeps every second for the last 10 seconds. Chime 2 beeps whenever a protected door or window is opened. Chime on Close 1 long beep when a protected door or window is closed. Protest Repeating pattern of 1 long beep, followed by 1 short beep, followed by 1 long beep. Trouble 5 short beeps once every minute. Sensor Test 1 short, high-pitched beep when a sensor/touchpad tests OK. 1 short, low-pitched beep when a sensor/touchpad fails a test. Contact your dealer for information or service. 1 short beep every minute during the last 5 minutes of sensor test.