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ADT Security Services Concord 4 User Manual

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    							g
    GE Security
    user guide
    466-2183 Rev A
    March 2005
    Concord 4 Series Security Systems
    Part Numbers:
    600-1021-95R
    600-1022-95R
    600-1040
    www.gesecurity.com 
    						
    							Notices
    FCC Part 15 Information to the User
    Changes or modifications not expressly approved by GE Security can void the user’s authority to operate the equipment.
    FCC Part 15 Class B
    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed 
    to provide reasonable protection against interference in a residential installation.
    This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
    interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
    If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is 
    encouraged to try to correct the interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the affected equipment and the panel receiver to separate outlets, on different branch circuits.
    • Consult the dealer or an experienced radio/TV technician for help.
    ACTA Part 68
    This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. Located on this equipment is a label that contains, among 
    other information, the registration number and the ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the 
    telephone company.
    Registration No. US:B4ZAL01B60095R
    The REN is used to determine the maximum number of devices that may be connected to your telephone line. Excessive RENs on a telephone line may result in 
    devices not ringing in response to an incoming call. In most areas, the sum of all device RENs should not exceed five (5.0). To be certain of the number of 
    devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the 
    REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal 
    point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
    A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require-
    ments as adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compliant modular 
    jack that is also compliant. See the Installation Instructions for details.
    Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation. It must be able to do this even if other equipment 
    (telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, alarm dialing equipment must be connected to a properly 
    installed RJ31X jack that is electrically in series and ahead of all other equipment attached to the same telephone line. Proper installation is depicted in the fol-
    lowing diagram. If you have any questions concerning these instructions, consult your local telephone company or a qualified installer about installing an RJ31X 
    jack and alarm dialing equipment for you.
    If this equipment causes harm to the telephone network, the telephone company may temporarily disconnect your service. If possible, you will be notified in 
    advance. When advance notice is not practical, you will be notified as soon as possible. You will also be advised of your right
     to file a complaint with the FCC.
    The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. You will be 
    given advance notice in order to maintain uninterrupted service.
    If you experience trouble with this equipment, please contact the company that installed the equipment for service and/or repair information. The telephone com-
    pany may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning.
    This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
    Patent Information
    This product and the use of this product may be covered by one or more of the following patents: 5,805,063, 5,872,512, 5,942,981, 5,686,896, 5,686,885, 
    4,855,713. Except expressly provided herein, the purchase of this product shall not constitute a license or otherwise provide a right to practice a method covered 
    by any of the identified patents. GE Security hereby grants the purchaser of this product a limited, non-exclusive license to practice the methods patented in the 
    identified patents solely with products manufactured, sold or licensed by GE Security. This license grant does not extend to the use of unlicensed, third party 
    products with this product.
    
    	
    
    
    
    
    
    
    
    
    
    
    
    	
     
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    							Commands at a Glance
    Disarm the system.  
    Cancel an accidental alarm.1 + CODE
    CODE or 1
     + CODE
    Arm to Level 2—STAY.*2 + CODE
    Arm to Level 3—AWAY.*3 + CODE
    Send a police alarm. Press and hold both POLICE buttons for 
    2 seconds.
    Send an auxiliary alarm. Press and hold both AUXILIARY 
    buttons for 2 seconds.
    Send a fire alarm. Press and hold both FIRE buttons for 2 
    seconds.
    Arm system with No Delay.*
    2 + CODE + 4 or
    3 + CODE + 4
    Arm system for Latchkey.*2 + CODE + 6 or
    3 + CODE + 6
    Bypass a sensor.* Indirectly: 2 + CODE + # or
    3 + CODE + #
    Directly:# + CODE + Sensor Number
    Arm system silently.*
    5 + 2 + CODE or
    5 + 3 + CODE
    Arm system with exit lights 
    off.*2 + CODE + 0 or
    3 + CODE + 0
    Turn all lights on/off. 0 + 0
    Turn specific lights on/off. 0 + Light number
    Check the system status.* for Short status or * + * for Full status
    Turn Chime on/off.7 + 1
    Turn Energy Saver on/off.7 + 2
    Disable local phone access.**
    (This is a phone command 
    only.)# + 7 + 3
    or wait 5 seconds after picking up the phone 
    Check alarm memory.
    7 + 6
    Activate Output.***7 + 7 + Output number (1–6)
    View Event History
    8 + CODE + 8
    *If Quick Arm feature is on, access code is not required. See “Arming Your System”.
    **Installer can disable local phone control if desired.
    ***Must be set up by installer.
    8573G51A.D 
    						
    							Concord 4 Series Security Systems0 
    						
    							v
    Contents
    Commands at a Glance - 1
    Getting to Know Your Security System  1
    Panel .......................................................................................................................................... 1
    Touchpads ................................................................................................................................. 1
    Door/Window Sensors  .............................................................................................................. 1
    Motion Sensors  ......................................................................................................................... 1
    Environmental Sensors  ............................................................................................................. 1
    Optional System Components ................................................................................................... 1
    Communicating with the System  2
    Alphanumeric and Fixed Display Touchpads  ........................................................................... 2
    Wireless Handheld Touchpad  ................................................................................................... 2
    Keychain Touchpads  ................................................................................................................. 2
    Touchtone Phones  ..................................................................................................................... 2
    Instructing the System  ................................................................................................................... 2
    Beeps and LEDs— How Your System Talks to You  .................................................................... 3
    Key Beeps  ................................................................................................................................. 3
    Status Beeps  .............................................................................................................................. 3
    LEDs ......................................................................................................................................... 3
    Notification by Pager  .................................................................................................................... 3
    Basic System Operations  4
    What Happens in an Alarm Condition  .......................................................................................... 4
    Fire Alarms .................................................................................................................................... 4
    Automatic and Manual Fire Alarms  ......................................................................................... 4
    Clearing Alarms and Resetting Smoke Detectors ..................................................................... 5
    Preventing Accidental Alarms  ...................................................................................................... 5
    Guidelines for Preventing Accidental Alarms  .......................................................................... 5
    Aborting Accidental Alarms  .....................................................................................................6
    Arming and Disarming Your System  ............................................................................................ 6
    Level 1—OFF  ........................................................................................................................... 6
    Level 2—STAY ......................................................................................................................... 7
    Level 3—AWAY  ....................................................................................................................... 7
    Quick Arm  ................................................................................................................................ 7
    Quick Exit .................................................................................................................................. 7
    Keychain Touchpad Arming .....................................................................................................  8
    Using the Chime Feature  ............................................................................................................... 8
    Chime-On-Close ....................................................................................................................... 8
    Using the Voice Chime Feature  ..................................................................................................... 8
    No Delay—For Instant Alarm .......................................................................................................  8
    Auto STAY Arming Feature..........................................................................................................  9
    Exit Extension Arming Feature  ..................................................................................................... 9
    Arming Your System Silently  ....................................................................................................... 9
    Bypassing—Arming With a Door or Window Open ....................................................................  9
    Bypassing a Sensor Directly  ..................................................................................................... 9
    Bypassing a Sensor Indirectly .................................................................................................10
    Was the Bypass Successful?  ................................................................................................... 10
    Basic Light Control  ..................................................................................................................... 10
    Basic Output Control ................................................................................................................... 11 
    						
    							 Installation Instructionsvi
    Checking the Status of Your System  ........................................................................................... 11
    Short System Status  ................................................................................................................ 11
    Full System Status ................................................................................................................... 11
    Panic Alarms  11
    Fire Panic Alarm  ......................................................................................................................... 12
    Lighting During a Fire Panic Alarm  ....................................................................................... 12
    Police Panic Alarm  ...................................................................................................................... 12
    Lighting During a Police Panic Alarm .................................................................................... 12
    Auxiliary Panic Alarm  ................................................................................................................ 12
    Lighting During an Auxiliary Panic Alarm  ............................................................................ 12
    Siren Time-out ............................................................................................................................. 12
    Access Codes  13
    Programming Access Codes ........................................................................................................ 13
    Access Code Integrity  ............................................................................................................. 13
    System Master Code Privileges  .............................................................................................. 13
    Partition Master Code Privileges  ............................................................................................ 13
    Regular User Code Privileges  ................................................................................................. 13
    The Touchpad Tamper Feature  ............................................................................................... 13
    Changing or Erasing User Codes  ................................................................................................14
    Changing a User Code  ............................................................................................................ 14
    Deleting a User Code  .............................................................................................................. 14
    Assigning Code Attributes  .......................................................................................................... 14
    Assigning the Direct Bypassing Attribute .............................................................................. 14
    Assigning the Remote Access Attribute ................................................................................. 14
    Assigning the System Test Attribute ....................................................................................... 15
    Assigning the Latchkey Report Attribute ............................................................................... 15
    Assigning the Partition Access Attribute (Concord 4 systems only) ...................................... 15
    Setting the Time and Date  15
    Adjusting System Sounds and Touchpad Brightness  16
    Adjusting the Touchpad Beeps (Fixed Display Touchpad Only)  ................................................ 16
    Adjusting the System Status Voice Volume  ................................................................................ 16
    Adjusting the Touchpad Display Brightness  ............................................................................... 16
    Using the Energy Saver Feature  17
    Energy Saver Example  ................................................................................................................ 17
    Setting the Energy Saver High and Low Temperature Settings .............................................. 17
    Notification by Pager  18
    Pager Messages  ....................................................................................................................... 19
    Event Code in Page .................................................................................................................. 19
    Sensor Number or User Number in Page ................................................................................ 19
    Account Number in Page  ........................................................................................................20
    Streamlining the Page Report .................................................................................................  20
    Creating Time Schedules  20
    Scheduling Consecutive Days ................................................................................................. 20
    One Day Rollover  ................................................................................................................... 20 
    						
    							vii
    Example 1 of One Day Rollover  ....................................................................................................... 21
    Example 2 of One Day Rollover  ....................................................................................................... 21
    Multiple Day Rollover  ............................................................................................................ 21
    Example of Multiple Day Rollover  ................................................................................................... 21
    Attaching Time Schedules ........................................................................................................... 21
    Time Schedules and Partitions  .................................................................................................... 22
    Advanced Light Control  22
    Controlling Lights By Time Schedule ......................................................................................... 22
    Controlling Lights with Sensors .................................................................................................. 22
    Installer Programmable Lighting  ................................................................................................23
    Controlling Outputs by Time Schedule  23
    Scheduled Arming  23
    Opening and Closing Reports  24
    When Will this Feature Be Active? .............................................................................................24
    Who Will Be Paged?  ................................................................................................................... 24
    What Will the Pager Report? ....................................................................................................... 24
    Latchkey Paging  24
    Page In the Event of...  ................................................................................................................. 24
    Who Will Be Paged?  ................................................................................................................... 24
    Who Can Send a Page?  ............................................................................................................... 24
    What Will the Pager Report? ....................................................................................................... 25
    Latchkey Opening  ....................................................................................................................... 25
    Basic Latchkey Opening  .........................................................................................................25
    Based on Time Schedule Only ..........................................................................................................  25
    Based on Latchkey Modifier 6 Only  ................................................................................................. 25
    Advanced Latchkey Opening .................................................................................................. 25
    Latchkey Closing ......................................................................................................................... 25
    Assigning a Time Schedule to Latchkey Paging  ......................................................................... 25
    Applying the Latchkey Modifier  .................................................................................................26
    Notify by Exception  26
    Page In the Event of...  ................................................................................................................. 26
    Who Will Be Paged?  ................................................................................................................... 26
    Who Can Send a Page?  ............................................................................................................... 27
    What Will the Pager Report?.......................................................................................................  27
    When Will this Feature Be Active?.............................................................................................  27
    Assigning a Time Schedule to Exception Opening and Closing ................................................. 27
    The No Activity Feature  27
    Using the Panel Download Feature  27
    Using a Partitioned System (Concord 4 systems only)  28
    Global Settings  ............................................................................................................................ 28
    Partition-Specific Settings  ........................................................................................................... 28
    Jumping Partitions  ....................................................................................................................... 28 
    						
    							 Installation Instructionsviii
    Arming and Disarming Another Partition ............................................................................... 29
    Programming Another Partition .............................................................................................. 29
    Arming and Disarming Multiple Partitions at the Same Time .................................................... 29
    Notes on Arming/Disarming Multiple Partitions from Alphanumeric 
    and Fixed Display Touchpads ............................................................................................................ 30
    Notes on Arming/Disarming Multiple Partitions from Keychain Touchpads  ................................... 30
    Macro Keys  30
    System Information  31
    Viewing the Event Buffer  31
    Overview ..................................................................................................................................... 31
    Using a Touchtone Phone to Operate Your System  34
    Phone Command Prefix  .............................................................................................................. 34
    Accessing the System from Off-site ............................................................................................34
    How the Panel Answers the Phone  ......................................................................................... 35
    Ring-Hang-Ring Method  ................................................................................................................... 35
    Twelve-Ring ...................................................................................................................................... 35
    Codes with Remote Access Capability ................................................................................... 35
    Touchtone Phone System Operation  ........................................................................................... 35
    Activating a Police Panic Alarm  ................................................................................................. 36
    Phone Questions?  ........................................................................................................................ 37
    What if someone calls while I’m operating the panel?  ..................................................................... 37
    Can I control the system while I’m talking on the phone? ................................................................ 37
    How do I perform other phone operations without commanding my security system? .................... 37
    Testing the System  37
    Automatic Test Features  .............................................................................................................. 37
    Manual Tests  ............................................................................................................................... 37
    Sensor Test  .............................................................................................................................. 37
    Phone Communication Test  .................................................................................................... 38
    Testing Sirens  .......................................................................................................................... 39
    Troubleshooting 39
    Trouble Beeps and Trouble Messages  ......................................................................................... 39
    Silencing Trouble Beeps  ......................................................................................................... 39
    Common Questions and Answers  ............................................................................................... 40
    Phone Issues  ............................................................................................................................ 40
    Lighting Issues  ........................................................................................................................ 40
    Appendix A: User Sheets  42
    System Sensors ............................................................................................................................ 42
    User Codes  .................................................................................................................................. 43
    Touchpad Information  ................................................................................................................. 44
    Alphanumeric and Fixed Display Touchpads  ......................................................................... 44
    Keychain Touchpads  ............................................................................................................... 44
    Keychain Touchpad 1  ........................................................................................................................ 44
    Keychain Touchpad 2  ........................................................................................................................ 45
    Keychain Touchpad 3  ........................................................................................................................ 45
    Keychain Touchpad 4  ........................................................................................................................ 45 
    						
    							ix
    Accidental Smoke and Fire Alarms  ............................................................................................ 46
    Dialer Abort ................................................................................................................................. 46
    Doors and Delay Time Settings ................................................................................................... 46
    System Features............................................................................................................................ 46
    If the Power Goes Out  ................................................................................................................. 47
    No Activity Time ......................................................................................................................... 47
    Resetting the Smoke Detector  ..................................................................................................... 47
    System Information  ..................................................................................................................... 47
    Paging .......................................................................................................................................... 48
    Lights ........................................................................................................................................... 48
    Partition 1—House Code______ .................................................. Partition 2—House Code______ 48
    Partition 3—House Code______ .................................................. Partition 4—House Code______ 48
    Partition 5—House Code______ .................................................. Partition 6—House Code______ 49
    Outputs ........................................................................................................................................  49
    Energy Saver ................................................................................................................................ 49
    Alarm Sounds and Status Beeps ..................................................................................................50
    Appendix B: Planning for Emergencies  51
    Floor Plan Example  ..................................................................................................................... 51
    Your Floor Plan  ........................................................................................................................... 52
    Alarm System Limitations  .......................................................................................................... 54
    If Your System Needs Service.....................................................................................................  54
    Appendix C: Programming Your System  55
    Two Methods to Program Your System ...................................................................................... 55
    Using Programming Menus  ........................................................................................................55
    Examples of Programming Using Menus ............................................................................... 55
    Using Programming Shortcuts  ....................................................................................................57 
    						
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