ADT Security Services Concord 4 User Manual

							Concord  4 Series Security Systems1
Getting to Know 
Your Security 
SystemYour security system consists of different components. Each component plays a special role in 
system operation (Figure 1).
Figure 1. Security System Components
Panel
The panel is the heart of your system. The panel circuitry is enclosed in a steel cabinet and is 
installed out of the way of household or workplace traffic. The panel monitors all sensors and 
devices in the system and initiates a call to the central monitoring station in an alarm situation.
Touchpads
Touchpads let you communicate with and control the system.You’ll use a touchpad to arm, dis-
arm, and program your system.
Door/Window Sensors
Door and window sensors protect the perimeter of your home by detecting when a door or win-
dow is opened.
Motion Sensors
Motion detectors in hallways or individual rooms detect a person moving across the field of 
detection.
Environmental Sensors
Environmental sensors such as smoke, heat, and carbon monoxide detectors remain alert for the 
presence of fire or carbon monoxide 24 hours a day.
Optional System Components
Your system may include optional components that add the capability to:
• control heating/air-conditioning
• report alarms by cellular phone link in case landlines are down or inoperative
• control/monitor the system from on- or off-site using a touchtone phone or via the Internet
	 	
 	

 ,--

	
	
	
	
	 	

   
 
  !.  
#
	



	

 

 
  

 	  
 	






	
	
 



 !#
#$%
&
	
 !# 
(%)





!#	 
*+
&
%& ,-&%%	 .!&/0,#

 ,-&%%	   +1*22!#!2 *%%3!




	

	 	
 	

 ,--

	
	
	
	
	 	

   
 

  !.  
#


Touchpads
Door/Window Sensors
Motion SensorsEnergy Saver Module
Cellular Backup Module
Environmental Sensors
 Gateway Module (Smoke Sensor shown)
Panel
(System access via Internet) 
						

							Concord  4 Series Security Systems2
Communicating 
with the SystemTouchpads let you communicate with the system (Figure 2).
Figure 2. Touchpads
Alphanumeric and Fixed Display Touchpads
Alphanumeric touchpads are mounted on a wall and provide system information by LEDs and/or 
displaying text messages.
Wireless Handheld Touchpad
This touchpad can be carried from room to room and used to control the system from many loca-
tions on site.
Keychain Touchpads
Keychain touchpads are handy for simple arming and disarming functions. They are wireless and 
can be carried off-site in a purse or pocket. They can even be programmed to operate a gate, 
garage door, or activate a Police or Auxiliary panic alarm.
Touchtone Phones
Your system can be set up for system operation from a touchtone phone on- or off-site. This 
includes arming and disarming, plus system features such as checking the system status and turn-
ing on and off lights.
Instructing the System
Most of your instructions for the system consist of this basic pattern:
Command + Access Code
Not just anyone can walk up to a touchpad and operate your security system. Before the system 
will process most commands, users are required to enter a 4-digit access code.
Keychain touchpads do not require an access code, but are usually kept in an individual’s pocket 
or purse.
If you would rather use an actual key (Figure 3) to arm and disarm the system, your security 
dealer can install a special key and keyswitch in your home.
Figure 3. Arm/Disarm Key
	

	 	
 	

 ,--

	
	

	
	
	 	



   
 
  !.  
#

!

 
#  

$%&
,
	/0/
,#/
!12 #
	*	
./
		
!,  
Alphanumeric
Fixed Display
Wireless HandheldKeychain
	 	
 	
3#,--

	

	

	
	
	 	


   
 

  !.  
# 
						

							Concord  4 Series Security Systems3
Beeps and LEDs— How Your System Talks to You
Touchpads and interior sirens produce a variety of operating beeps to inform you of different sys-
tem states and operations.
Key Beeps
A Key beep is the tone you hear when you press a button on an alphanumeric, fixed display, or 
handheld wireless touchpad. The sound confirms that the button was pressed adequately. Key 
Beeps can be turned on or off by the installer.
Status Beeps
Status beeps come from touchpads, sirens or speakers and are sounded when there is a change in 
the current status of the system. Status beeps are not alarms, but they do warrant your attention.
There are different types of Status beeps:
• Exit Delay beeps indicate that an arming command has been entered and the countdown to 
arming has begun.
• Entry Delay beeps indicate that you’ve entered the building and the countdown to an alarm 
has begun. (So disarm the system as soon as you get in!)
• Protest beeps indicate that you’re trying to arm the system with an open door or window.
• Chime feature beeps indicate when a door or window is opened.
• Trouble beeps indicate a problem with the system or one of its components.
• Sensor test beeps occur during a sensor test to indicate that a sensor was tested properly.
Status beeps are described in more detail throughout the manual and in “Appendix A: User 
Sheets”.
LEDs
Some touchpads have two LEDs that indicate the current system status at a glance. The red LED 
is labeled Armed, the green LED is labeled Ready. The table below explains LED behavior.
Notification by Pager
Your system can dial the phone numbers of five different pagers to notify pager holders of 
important system events, including:
• System disarming
• System arming
• Trouble conditions
• Alarm conditions
For more information, see “Notification By Pager”.
System StatusRed Armed LEDGreen Ready LED
Exit Delay Flashing
Armed to Level 1-Off Off On
Armed to Level 2—Stay or 3—Away On
Entry Delay Flashing Off
System Trouble (check system status)/Protest
Off
System OK
On 
						

							Concord  4 Series Security Systems4
Basic System 
OperationsThis section describes:
• What Happens in an Alarm Condition
• Fire and Smoke Alarms
• Preventing Accidental Alarms
• Arming your System
• Exit and Entry Delay Times
• Bypassing Sensors
• Using the Chime Feature
• Basic Light Control
• Basic Output Control
• Checking the Status of Your System
For instructions on using a phone to perform any of these functions, see “Using a Touchtone 
Phone to Operate Your System”.
What Happens in an Alarm Condition
• Speakers and touchpads emit emergency tones.
Note  Your system may or may not 
be monitored. If it is not 
monitored, no central sta-
tion reports will be made.• System lights flash (requires optional equipment and programming).
• Panel notifies central monitoring station for help (monitored systems only).
• Pagers are notified of the event (requires optional programming).
Fire Alarms
Systems with smoke and/or heat detectors monitor for smoke and/or fire 24 hours a day in all 
arming levels. During a fire alarm, system sirens sound a loud constant tone to alert you of a fire 
alarm. Individual sensors also have built-in sounders to alert occupants.
You must respond quickly to fire alarms to ensure your safety and the safety of others.

						

							Concord  4 Series Security Systems5

						

							Concord  4 Series Security Systems6
• Check the location of smoke detectors. Smoke detectors located too close to bathrooms and 
kitchens can trip from steam or smoke from cooking.
• Take note of system beeps, voice announcements, and indicator lights which indicate the 
current system status.
Aborting Accidental Alarms
Your system can be set up to let you abort an accidental intrusion, Police or Auxiliary alarm.
If the Dialer Abort feature is turned on, disarming the system within a specified time period will 
silence sirens and prevent the system from reporting to the central monitoring station (thus abort-
ing the alarm). Your system will display “report aborted” for a few seconds, if you disarm before 
the alarm is reported. If you don’t disarm in time to abort the central station report, the system 
automatically sends an “alarm cancelled” report to the central station when the system is dis-
armed. Follow the procedures of your central station to prevent a false dispatch. See “Alarm 
Information” in Appendix A to determine if this feature is enabled for your system.
The Dial Abort Delay feature is factory set to 30 seconds. Your installer can change this setting 
from 15 - 45 seconds.
Note  Remember that fire alarms cannot be aborted/canceled. Disarming a fire alarm will only silence sirens, 
but the alarm is still reported. If an accidental fire alarm has sounded, follow the procedures of your cen-
tral monitoring station to prevent dispatching authorities.

						

							Concord  4 Series Security Systems7
Level 2—STAY
Use this level to arm perimeter doors and windows only. Interior devices such as motion sensors 
remain off so you can stay inside the premises without setting off an alarm. If you wish, you can 
exit through a designated delay door after arming to Level 2—STAY.

						

							Concord  4 Series Security Systems8
Keychain Touchpad Arming
Your installer can set up your keychain touchpad to arm the system in one of two ways:
• Press the   Lock button to arm the system directly to Level 3—AWAY with no Exit Delay. 
Using this method, you would not be able to arm to Level 2—STAY.
• Press the   Lock button once for each desired increase in arming level. For example:
From Level 1 press the   Lock button once to arm to Level 2, press it twice for Level 3, or 
press it three times to arm to Level 3 with Latchkey activated (if programmed). The Exit 
Delay time is applied. For more information, see “Latchkey Paging”.
Note  Your system can be set up to sound short beeps on exterior sirens when arming or disarming the sys-
tem from outside using a keychain or wireless touchpad. This provides confirmation that an arming level 
change was successful. Ask your installer about this feature.
Using the Chime Feature
Turning on the Chime feature is like having a doorbell on every protected door and window. 
When this feature is on, interior sirens and speakers sound 2 beeps whenever anyone opens a pro-
tected door or window.
The Chime feature works only in Level 1—OFF.

						

							Concord  4 Series Security Systems9
Auto STAY Arming Feature
The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the 
system to 3—AWAY, but fail to leave during the Exit Delay time. Here’s how it works:
Exit Extension Arming Feature
The exit extension arming feature helps cut down on false alarms in the event that you arm the 
system and exit the premises, but re-enter before the exit delay expires.
Note  If the exit extension arming feature is on, the exit delay will be restarted only once.
Arming Your System Silently
Note  If Quick Arm feature is on, 
an access code is not 
required. See “Quick Arm” 
for more information.Use the Silent arming feature to arm your system without disturbing people throughout the house 
with arming status beeps. Pressing
 5—Silent before arming silences arming status and exit 
beeps from touchpads and interior sirens, only for the current arming period.

						

							Concord  4 Series Security Systems10
3. At any touchpad, press # + CODE (# is labeled Bypass)
4. Touchpads display, “BYPASS SENSOR _ _,” or “ENTER SNSR _ _.” Enter the desired sen-
sor number.
5. Touchpads display, “BYPASSED ZONES 01,” or “SENSOR 01 BYPASSED,” for example.
6. If the touchpad displays “INVALID,” or “FAILURE,” or if the touchpad sounds one long 
beep, make sure that you entered a valid sensor number. Smoke/heat sensors cannot be 
bypassed.
7. Bypass other sensors if desired, by repeating Step 3.
8. The bypassed doors or windows can now be opened.