ADT Security Services Concord 4 User Manual

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Refer to the User Sheets in Appendix A to determine which light number is associated with 
which lamp.
Basic Output Control
Your system may be set up with programmed outputs that control special hardware installed in 
your system. These outputs are usually set up to turn on automatically in response to certain 
events.
Your installer may have configured your system so that you can control some outputs from your 
touchpad. Have the installer list and explain any outputs that are programmed for your control. 
Use the following procedure to turn an output on or off.

						

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ately. A panic alarm can be activated in any arming level. Each type of panic alarm sounds and 
reacts differently when activated.
Fire Panic Alarm
The Fire panic alarm sounds from all interior and exterior sirens. On monitored systems, the cen-
tral monitoring station responds by calling the fire department.

						

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Even though reaching the time-out stops the sirens, the alarm will still be in progress until the 
system is manually disarmed.
Access CodesThe system requires a valid access code before it will process most commands.
There is one System Master code which serves as the primary User Programming code for your 
system. Only a very limited number of users will need to know this code.
Concord 4 systems have six Partition Master codes (one for each partition) which allow access 
to system operations in their respective partitions. Concord Express V4 systems are single parti-
tion systems with no partition master codes.
Note  Partitions are individual security systems within the same control panel. Partitioned systems are typi-
cally used for large buildings with several entry/exit points and different access/operating hours. They 
also work well for small strip malls, duplexes, and quad-homes where one control panel can provide 
individual security for six different tenants.
Concord 4 systems have 230 Regular User codes (000-229), while Concord Express V4 systems 
have 16 Regular User codes (00-15). These codes act like keys to arm and disarm the system. If 
necessary, they can be assigned to neighbors, baby-sitters, or repair persons for temporary use. 
Regular user codes can be changed in User Programming and are easily deleted from the system 
when no longer necessary.
Programming Access Codes
The code you use to enter User Programming determines which features such as codes and code 
attributes you’ll be able to change.
A user code can be given certain attributes that limit what the user can do within the system. 
Attributes may be changed by you, or by a dealer over the phone using downloading software.
The User Sheets in Appendix A provide a location for you to record the actual user codes and the 
attributes of each. If you need assistance in changing any code attributes contact your dealer.
Access Code Integrity
To preserve the integrity of your system, keep access codes confidential and delete extra codes as 
soon as they are no longer needed.
Avoid using obvious code patterns such as 
1234, 1111, 2222, etc.
System Master Code Privileges
Using the System Master code to enter User Programming lets you:
• Change the System Master code.
• Change or delete the Partition Master code in the current partition.
• Change or delete Regular User codes in the current partition.
The default System Master code is 
1234. It is important that you change this default and record 
the new code on the User Sheets in Appendix A.
Partition Master Code Privileges
Using the Partition Master code to enter User Programming lets you:
• Change the Partition Master code in the current partition.
• Change or delete Regular User codes in the current partition.
There are no default Partition Master codes. Record all codes on the User Sheets in Appendix A.
Regular User Code Privileges
You cannot enter User Programming with a Regular User code.
The Touchpad Tamper Feature
The installer can program your system to activate a Police alarm in the case of possible touchpad 
tampering. 
						

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If more than 40 keys are pressed when the system asks for a code, and those keystrokes are not 
part of a valid access code, a siren will sound. Talk to your installer or see Appendix A “Touch-
pad Information” on page 44 to see if this feature is enabled.
Changing or Erasing User Codes
A Touchtone phone can be used to change or erase user codes, but alphanumeric or fixed display 
touchpads work much better because of their extensive feedback. See Appendix C for phone pro-
gramming instructions.
Changing a User Code
Note  The system will not accept 
the same code for two differ-
ent users. To change Sys-
tem and Partition Master 
codes please see Appendix 
C: “Using Programming 
Menus”.
						

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2. For Concord 4 systems, press 030 nnn 2 where nnn is user 000 through 229.
For Concord Express V4 systems, press 
030 nn 2 where nn is the user 00 through 15.
3. To turn Remote Access:

						

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4. Press * + 00 + # to exit the programming menus.
Figure 4. 24-Hour Format

						

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3. Select a brightness level:

						

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Temperature settings can range from 45° to 90° Fahrenheit.
Figure 5.Energy Saver Setpoints

						

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Pager Messages
When an event is reported on a numeric pager, the following information is included:
Figure 6. Pager Messages
Although all three types of information can be reported on your pager, your pager service deter-
mines how the information will actually appear.
Event Code in Page
This number identifies what has happened. 
Sensor Number or User Number in Page
This number identifies who or what is causing the event.
CodeIndicates
009 A sensor has been restored to its non-alarm state
111 System has been disarmed
115 Sensor test exit
118 System trouble has been fixed
119 System alarm condition has been cancelled
222 System armed to Level 2—STAY
333 System armed to Level 3—AWAY
555 System phone/sensor test
888 System has a trouble condition
999 System is in alarm condition
If a user arms the system to level 3 (AWAY) the pager will report that the system was armed to 
level 3 (333). However, if the system is armed from a hardwired touchpad and the user does 
not exit the premises, the arming level will revert to level 2 (STAY) without notifying the pager.
CodeIndicates
000 System event not caused by a sensor or user
001 — 096 Sensor numbers (1-96 for Concord 4, 1-32 for Concord Express V4)
600 — 829 User codes used (00-229 for Concord 4, 00-15 for Concord Express V4)
830 — 835 Partition master codes used (Concord 4 systems only)
846 System Master code used
847 Installer code used
848 Dealer code used
850 Quick Arm used
851 Keyswitch sensor used
852 System armed itself because it is being serviced or powered-up
Event Code
Last four digits of central
station account number
Sensor number or user number 
						

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Account Number in Page
This number identifies where (which partition) the event is occurring.
Streamlining the Page Report
You can choose to have the four account number digits reported with every page, or to exclude 
them. Each partition has its own account number, so seeing the digits is useful if multiple parti-
tions are reporting to one pager.
Ask your dealer or installer if you would like the Streamline feature turned on.
Figure 7. Pager Message with Streamline Feature On
Creating Time 
SchedulesTime schedules are windows of time defined by a start time, a stop time, and the days of the week 
these times are effective.
You can create up to 16 time schedules for setting up the following system features: light control, 
output control, arming, Latchkey Paging, and Notify by Exception reports.
A Touchtone phone can be used to create time schedules, but alphanumeric or fixed display 
touchpads work much better because of their extensive feedback. See Appendix C for phone pro-
gramming instructions.