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Canon printer PIXMA MX490 User Manual

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    							5011Cause
    Printer error has occurred.
    Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
    If the problem is not resolved, contact the service center.
    Important
    •
    If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
    961 
    						
    							5012Cause
    Printer error has occurred.
    Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
    If the problem is not resolved, contact the service center.
    Important
    •
    If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
    962 
    						
    							5040Cause
    Printer error has occurred.
    Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
    If the problem is not resolved, contact the service center.
    Important
    •
    If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
    963 
    						
    							5100Cause
    Printer error has occurred.
    Action Cancel printing and turn off the machine. Then clear the jammed paper or protective material that is
    preventing the FINE cartridge holder from moving, and turn on the machine again.
    Cancel printing and turn off the machine.
    Then confirm the following.•
    Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the FINE cartridge holder from moving.
    If any, remove the materials.
    •
    Confirm that the FINE cartridges are installed properly.
    Push up the FINE cartridge until it clicks into place.
    After confirming the conditions above, turn on the machine again.
    If the problem is not resolved, contact the service center.
    Important
    •
    When you clear the jammed paper or protective material that is preventing the FINE cartridge holder
    from moving, be careful not to touch the clear film (A).
    •
    If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
    964 
    						
    							5200Cause
    Printer error has occurred.
    Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
    If the problem is not resolved, contact the service center.
    Important
    •
    If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
    965 
    						
    							5400Cause
    Printer error has occurred.
    Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
    If the problem is not resolved, contact the service center.
    Important
    •
    If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
    966 
    						
    							5B02CausePrinter error has occurred.
    Action Contact the service center.
    967 
    						
    							5B03CausePrinter error has occurred.
    Action Contact the service center.
    968 
    						
    							5B04CausePrinter error has occurred.
    Action Contact the service center.
    969 
    						
    							5B05CausePrinter error has occurred.
    Action Contact the service center.
    970 
    						
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