Canon printer PIXMA MX490 User Manual
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Transmission/Reception of Faxes Using ECMThis machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine iscompatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction. • To receive color faxes, make sure that ECM RX in Adv. communication in Adv. FAX settings under Fax settings is set to ON. Adv. FAX settings To disable ECM transmission/reception, set ECM TX and ECM RX in Adv. communication to OFF . • Transmission may take longer when ECM is enabled. 751
Document Stored in Machine's MemoryIf the sending faxes is not complete or the machine was not able to print the received faxes, these faxes arestored in the machine's memory. If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax inits memory.• The amount of remaining ink is insufficient to print a fax. • Paper has run out. • A different size of paper from that specified by Page size in FAX paper settings is loaded. • Do not print is selected for Received documents in Auto print settings under Fax settings. • You pressed the Stop button to cancel printing of a received fax. Important • If you unplug the power cord of the machine, all faxes stored in the machine's memory are deleted. For details on how to unplug the power cord, refer to Notice for Unplugging the Power Cord . You can print or delete the faxes stored in the machine's memory. • To print a document in the machine's memory: Printing a Document in Machine's Memory • To delete a document in the machine's memory: Deleting a Document in Machine's Memory Note • When confirming, printing, or deleting a document stored in the machine's memory, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. For details on how to print MEMORY LIST, see Printing a Document in Machine's Memory . 752
Printing a Document in Machine's MemoryYou can print a specified document in the machine's memory or print all the received documents in itsmemory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.1. Make sure that the machine is turned on. 2. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu button. The FAX menu screen is displayed. 5. Use the button to select Memory reference , then press the OK button. Note • If no document is stored in the machine's memory, No documents in memory is displayed on the LCD. 6. Use the button to select a print menu, then press the OK button. You can select the following print menus. • Print memory list You can print a list of the documents in the machine's memory (MEMORY LIST). MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction. A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent. A transaction number from "5001" to "9999" on MEMORY LIST indicates a document being received. • Print specified doc. You can specify the document and print it. If you select this menu, the document selection screen is displayed. Note • A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. • Each mark before the transaction number indicates the following: No mark: Indicates a black and white document. : Indicates a color document. 753
: Indicates the document during transmission. : Indicates the document sent with sequential broadcasting. • By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number. Specify the document and print it following the procedure below. 1. Use the button to select the transaction number (TX/RX no.) of the document you want to print, then press the OK button. 2. Use the button to select whether to print only the first page of the document, then press the OK button. ◦ If you select Yes: Only the first page of the document will be printed. The document is still stored in the machine's memory. ◦ If you select No: All pages of the document will be printed. The screen to confirm whether to delete the printed document in the machine's memory is displayed. If you select Yes using the button and press the OK button, the printed document in the machine's memory is deleted. Note • If there is not the specified document in the machine's memory, No document is displayed, and the machine returns to the previous screen. • To return to the Fax standby screen, press the Stop button. • Print all RX docs If you select this menu, the confirmation screen is displayed. You can print all the received documents in the machine's memory. If you select Yes using the button and press the OK button, all the documents in the machine's memory will be printed. Each time a document is printed, the screen to confirm whether to delete the printed document in the machine's memory is displayed. If you select Yes using the button and press the OK button, the printed document in the machine's memory is deleted. 754
Deleting a Document in Machine's MemoryYou can delete a specified document in the machine's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. Printing a Document in Machine's Memory 1. Make sure that the machine is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu button. The FAX menu screen is displayed. 4. Use the button to select Memory reference , then press the OK button. Note • If no document is stored in the machine's memory, No documents in memory is displayed on the LCD. 5. Use the button to select a delete menu, then press the OK button. You can select the following delete menus. • Del. specified doc. You can specify the document and delete it. If you select this menu, the document selection screen is displayed. Note • A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. • Each mark before the transaction number indicates the following: No mark: Indicates a black and white document. : Indicates a color document. : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting. • By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number. 755
Specify the document and delete it following the procedure below.1. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button. The confirmation screen is displayed. 2. Use the button to select the transaction number of the document you want to delete, then press the OK button. The specified document will be deleted from machine's memory. Note • If there is not the specified document in the machine's memory, No document is displayed, and the machine returns to the previous screen. • To return to the Fax standby screen, press the Stop button. • Delete all docs If you select this menu, the confirmation screen is displayed. You can delete all the documents in the machine's memory. If you select Yes using the button and press the OK button, all the documents in the machine's memory will be deleted. 756
Summary of Reports and ListsThe machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or ListDescriptionACTIVITY REPORTShows recent fax transactions at sight.• You can print ACTIVITY REPORT manually. For details on the procedure to print, see Printing Report or List . • The * (asterisk) is appended to the history already printed on ACTIVITY REPORT. • If you select Print for Activity report in Auto print settings under Fax settings , the machine prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically. Auto print settings Directory list• RECIPIENT TELEPHONE NUMBER LIST • GROUP DIAL TELEPHONE NO. LIST Lists the numbers and names registered. You can print the lists of the recipient and group dial. For details on the procedure to print, see Printing Report or List . USER'S DATA LISTLists the current settings of the machine and the registered sender information. For details on the procedure to print, see Printing Report or List . MEMORY LISTLists the documents currently stored in the machine's memory. For details on the procedure to print, see Printing Report or List . Note • You can print MEMORY LIST by selecting Print memory list in Memory reference under FAX menu . Printing a Document in Machine's Memory REJECTED NUMBER LISTLists the rejected numbers. For details on the procedure to print, see Printing Report or List . CALLER HISTORYLists the caller history. This list is available when Caller ID service is subscribed. For details on the procedure to print, see Printing Report or List . This list may not be supported depending on the country or region of purchase. TX REPORT/ERROR TX REPORTEither of these reports is printed after each fax transmission.• At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred.757
You can set the machine to print TX REPORT each time it sends a document, ordisable printing of the report by selecting TX report in Auto print settings under Fax settings . You can also specify the print setting so that the first page of the fax is printed along with the report. Auto print settings Note • The first page of the fax is not printed in color transmission. • MULTI TRANSMISSION REPORT is printed after sequential broadcasting of a document. • If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Send a Fax . MULTI TRANSMISSION REPORTThis report is printed after sequential broadcasting of a document. Confirms whether the transmission to all the recipients has been completed successfully. The procedure to print and the error number is same as TX REPORT.RX REPORTThis report is printed after each fax reception.• At the time of purchase, the machine is set so that RX REPORT is not printed at all. You can set the machine to print RX REPORT each time it receives a document, or only when an error occurs by selecting RX report in Auto print settings under Fax settings . Auto print settings • If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Receive a Fax . MEMORY CLEAR REPORTLists the deleted faxes in the machine's memory if the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord. When the machine is turned on, Data error and Press [OK] are displayed on the LCD. MEMORY CLEAR REPORT is printed by pressing the OK button. Printing Report or List This section describes the procedure to print the report or the list manually. Print the following report or list manually. • ACTIVITY REPORT • Directory list (RECIPIENT TELEPHONE NUMBER LIST/GROUP DIAL TELEPHONE NO. LIST) • USER'S DATA LIST • MEMORY LIST • REJECTED NUMBER LIST • CALLER HISTORY 758
Note• CALLER HISTORY may not be supported depending on the country or region of purchase. 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu button. The FAX menu screen is displayed. 5. Use the button to select Print reports/lists , then press the OK button. 6. Use the button to select the report or list you want to print, then press the OK button. • When you select Directory list: Use the button to select Recipient or Group dial , then press the OK button. If you select Recipient, select whether to print RECIPIENT TELEPHONE NUMBER LIST in alphabetical order, then press the OK button. If you select Yes, the machine prints RECIPIENT TELEPHONE NUMBER LIST in alphabetical order. If you select No, the machine prints RECIPIENT TELEPHONE NUMBER LIST in numerical order. If you select Group dial, the machine prints GROUP DIAL TELEPHONE NO. LIST. • When you select an item other than Directory list: Press the OK button. The machine prints the selected report or list. Errors When You Send a Fax If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT or ACTIVITYREPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. No.CauseAction#001Document is jammed in the ADF.The document is jammed in the ADF. When the error is cleared, redo the operation.#003Document is too long.You attempted to send a document longer than 15.75 inches / 400 mm. You cannot send a document longer than 15.75 inches / 400 mm from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it.#005No answer.The recipient's fax machine does not respond. 759
Contact the recipient and have the recipient check that the telephone line is connected correctly.#012Try again.There is no paper in the recipient's fax machine. Contact the recipient and have the recipient load paper.#017No tone is detected.The machine could not detect the dial tone. Dial tone detect in Adv. FAX settings under Fax settings is set to ON. Set to OFF . Adv. FAX settings #018Line was busy.The fax/telephone number you dialed is busy. Try dialing again after waiting for a moment.#022Number is deleted.The fax/telephone number registered in the machine's directory is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number registered in the machine's directory, then send the document again. Changing Registered Information #037Memory is full.The machine could not send a fax because its memory is full. Delete contents in memory, then send a fax again. Document Stored in Machine's Memory #059Transmission has been canceled due to a fax information mismatch.Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX FAX info in Security control under Fax settings is set to ON. For details, see Sending Faxes after Checking Information (Checking the Recipient's Information) . #085Try again in black & white transmission.The recipient's fax machine is not color-compatible. Resend the document in black & white.#099The Stop button was pressed during transmission.The Stop button was pressed to cancel transmission of the document. Resend it if necessary.#412The fax could not be sent from the computer.The fax could not be sent from the computer (Windows only). Ensure that the machine is connected with the computer correctly and redo operation.#995The unsent fax was deleted while automatic redialing.While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent. Resend the document. Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITYREPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. 760