ZyXEL Router Prestige 334 User Manual
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Prestige 334 User’s Guide Chapter 29 System Information and Diagnosis 280 29.3.1.3 Filter log 29.3.1.4 PPP log Filter log Message Format SdcmdSyslogSend(SYSLOG_FILLOG, SYSLOG_NOTICE, String ); String = IP[Src=xx.xx.xx.xx Dst=xx.xx.xx.xx prot spo=xxxx dpo=xxxx] S04>R01mD IP[…] is the packet header and S04>R01mD means filter set 4 (S) and rule 1 (R), match (m) drop (D). Src: Source Address Dst: Destination Address prot: Protocol (“TCP”,”UDP”,”ICMP”) spo: Source port dpo: Destination port Mar 03 10:39:43 202.132.155.97 ZyXEL: GEN[fffffffffffnordff0080] }S05>R01mF Mar 03 10:41:29 202.132.155.97 ZyXEL: GEN[00a0c5f502fnord010080] }S05>R01mF Mar 03 10:41:34 202.132.155.97 ZyXEL: IP[Src=192.168.2.33 Dst=202.132.155.93 ICMP]}S04>R01mF Mar 03 11:59:20 202.132.155.97 ZyXEL: GEN[00a0c5f502fnord010080] }S05>R01mF Mar 03 12:00:52 202.132.155.97 ZyXEL: GEN[ffffffffffff0080] }S05>R01mF Mar 03 12:00:57 202.132.155.97 ZyXEL: GEN[00a0c5f502010080] }S05>R01mF Mar 03 12:01:06 202.132.155.97 ZyXEL: IP[Src=192.168.2.33 Dst=202.132.155.93 TCP spo=01170 dpo=00021]}S04>R01mF PPP Log Message Format SdcmdSyslogSend( SYSLOG_PPPLOG, SYSLOG_NOTICE, String ); String = ppp:Proto Starting / ppp:Proto Opening / ppp:Proto Closing / ppp:Proto Shutdown Proto = LCP / ATCP / BACP / BCP / CBCP / CCP / CHAP/ PAP / IPCP / IPXCP Jul 19 11:42:44 192.168.102.2 ZyXEL: ppp:LCP Closing Jul 19 11:42:49 192.168.102.2 ZyXEL: ppp:IPCP Closing Jul 19 11:42:54 192.168.102.2 ZyXEL: ppp:CCP Closing
Prestige 334 User’s Guide 281 Chapter 29 System Information and Diagnosis 29.3.1.5 Firewall log 29.3.2 Call-Triggering Packet Call-Triggering Packet displays information about the packet that triggered a dial-out call in an easy readable format. Equivalent information is available in menu 24.1 in hex format. An example is shown next. Firewall Log Message Format SdcmdSyslogSend(SYSLOG_FIREWALL, SYSLOG_NOTICE, buf); buf = IP[Src=xx.xx.xx.xx : spo=xxxx Dst=xx.xx.xx.xx : dpo=xxxx | prot | rule | action] Src: Source Address spo: Source port (empty means no source port information) Dst: Destination Address dpo: Destination port (empty means no destination port information) prot: Protocol (“TCP”,”UDP”,”ICMP”, ”IGMP”, ”GRE”, ”ESP”) rule: where a means set number; b means rule number. Action: nothing(N) block (B) forward (F) 08-01-200011:48:41Local1.Notice192.168.10.10RAS: FW 172.21.1.80 :137 - >172.21.1.80 :137 |UDP|default permit:|B 08-01-200011:48:41Local1.Notice192.168.10.10RAS: FW 192.168.77.88 :520 - >192.168.77.88 :520 |UDP|default permit:|B 08-01-200011:48:39Local1.Notice192.168.10.10RAS: FW 172.21.1.50 ->172.21.1.50 |IGMP|default permit:|B 08-01-200011:48:39Local1.Notice192.168.10.10RAS: FW 172.21.1.25 ->172.21.1.25 |IGMP|default permit:|B
Prestige 334 User’s Guide Chapter 29 System Information and Diagnosis 282 Figure 155 Call-Triggering Packet Example 29.4 Diagnostic The diagnostic facility allows you to test the different aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to evaluate your system, as shown in the following figure. Follow the procedure next to get to Diagnostic: 1From the main menu, type 24 to open Menu 24 – System Maintenance. 2From this menu, type 4 to open Menu 24.4 – System Maintenance – Diagnostic. IP Frame: ENET0-RECV Size: 44/ 44 Time: 17:02:44.262 Frame Type: IP Header: IP Version = 4 Header Length = 20 Type of Service = 0x00 (0) Total Length = 0x002C (44) Identification = 0x0002 (2) Flags = 0x00 Fragment Offset = 0x00 Time to Live = 0xFE (254) Protocol = 0x06 (TCP) Header Checksum = 0xFB20 (64288) Source IP = 0xC0A80101 (192.168.1.1) Destination IP = 0x00000000 (0.0.0.0) TCP Header: Source Port = 0x0401 (1025) Destination Port = 0x000D (13) Sequence Number = 0x05B8D000 (95997952) Ack Number = 0x00000000 (0) Header Length = 24 Flags = 0x02 (....S.) Window Size = 0x2000 (8192) Checksum = 0xE06A (57450) Urgent Ptr = 0x0000 (0) Options = 0000: 02 04 02 00 RAW DATA: 0000: 45 00 00 2C 00 02 00 00-FE 06 FB 20 C0 A8 01 01 E......... .... 0010: 00 00 00 00 04 01 00 0D-05 B8 D0 00 00 00 00 00 ................ 0020: 60 02 20 00 E0 6A 00 00-02 04 02 00 Press any key to continue...
Prestige 334 User’s Guide 283 Chapter 29 System Information and Diagnosis Figure 156 Menu 24.4 System Maintenance : Diagnostic 29.4.1 WAN DHCP DHCP functionality can be enabled on the LAN or WAN as shown in LAN & WAN DHCP. LAN DHCP has already been discussed. The Prestige can act either as a WAN DHCP client (IP Address Assignment field in menu 4 or menu 11.3 is Dynamic and the Encapsulation field in menu 4 or menu 11 is Ethernet) or None, (when you have a static IP). The WAN Release and Renewal fields in menu 24.4 conveniently allow you to release and/or renew the assigned WAN IP address, subnet mask and default gateway in a fashion similar to winipcfg. Figure 157 LAN & WAN DHCP The following table describes the diagnostic tests available in menu 24.4 for your Prestige and associated connections. Menu 24.4 - System Maintenance - Diagnostic TCP/IP 1. Ping Host 2. WAN DHCP Release 3. WAN DHCP Renewal 4. Internet Setup Test System 11. Reboot System Enter Menu Selection Number: Host IP Address= N/A Table 95 System Maintenance Menu Diagnostic FIELDDESCRIPTION Ping HostEnter 1 to ping any machine (with an IP address) on your LAN or WAN. Enter its IP address in the Host IP Address field below. WAN DHCP ReleaseEnter 2 to release your WAN DHCP settings.
Prestige 334 User’s Guide Chapter 29 System Information and Diagnosis 284 WAN DHCP RenewalEnter 3 to renew your WAN DHCP settings. Internet Setup TestEnter 4 to test the Internet setup. You can also test the Internet setup in Menu 4 - Internet Access. Please refer to the Internet Access chapter for more details. This feature is only available for dial-up connections using PPPoE or PPTP encapsulation. Reboot SystemEnter 11 to reboot the Prestige. Host IP Address= If you entered 1 in Ping Host, then enter the IP address of the computer you want to ping in this field. Enter the number of the selection you would like to perform or press [ESC] to cancel. Table 95 System Maintenance Menu Diagnostic FIELDDESCRIPTION
Prestige 334 User’s Guide 285 Chapter 29 System Information and Diagnosis
Prestige 334 User’s Guide Chapter 30 Firmware and Configuration File Maintenance 286 CHAPTER30 Firmware and Configuration File Maintenance This chapter tells you how to backup and restore your configuration file as well as upload new firmware and configuration files. 30.1 Filename Conventions The configuration file (often called the romfile or rom-0) contains the factory default settings in the menus such as password, DHCP Setup, TCP/IP Setup, etc. It arrives from ZyXEL with a “rom” filename extension. Once you have customized the Prestiges settings, they can be saved back to your computer under a filename of your choosing. ZyNOS (ZyXEL Network Operating System sometimes referred to as the “ras” file) is the system firmware and has a “bin” filename extension. With many FTP and TFTP clients, the filenames are similar to those seen next. ftp> put firmware.bin ras This is a sample FTP session showing the transfer of the computer file firmware.bin to the Prestige. ftp> get rom-0 config.cfg This is a sample FTP session saving the current configuration to the computer file “config.cfg”. If your (T)FTP client does not allow you to have a destination filename different than the source, you will need to rename them as the Prestige only recognizes “rom-0” and “ras”. Be sure you keep unaltered copies of both files for later use. Note: Only use firmware for your Prestige’s specific model. Refer to the label on the bottom of your Prestige
Prestige 334 User’s Guide 287 Chapter 30 Firmware and Configuration File Maintenance The following table is a summary. Please note that the internal filename refers to the filename on the Prestige and the external filename refers to the filename not on the Prestige, that is, on your computer, local network or FTP site and so the name (but not the extension) may vary. After uploading new firmware, see the ZyNOS F/W Version field in Menu 24.2.1 – System Maintenance – Information to confirm that you have uploaded the correct firmware version. The AT command is the command you enter after you press “y” when prompted in the SMT menu to go into debug mode. 30.2 Backup Configuration Option 5 from Menu 24 – System Maintenance allows you to backup the current Prestige configuration to your computer. Backup is highly recommended once your Prestige is functioning properly. FTP is the preferred methods for backing up your current configuration to your computer since they are faster. Please note that terms “download” and “upload” are relative to the computer. Download means to transfer from the Prestige to the computer, while upload means from your computer to the Prestige. 30.2.1 Backup Configuration Follow the instructions as shown in the next screen. Table 96 Filename Conventions FILE TYPEINTERNAL NAMEEXTERNAL NAMEDESCRIPTION Configuration FileRom-0This is the configuration filename on the Prestige. Uploading the rom-0 file replaces the entire ROM file system, including your Prestige configurations, system-related data (including the default password), the error log and the trace log.*.rom FirmwareRasThis is the generic name for the ZyNOS firmware on the Prestige.*.bin
Prestige 334 User’s Guide Chapter 30 Firmware and Configuration File Maintenance 288 Figure 158 Telnet in Menu 24.5 30.2.2 Using the FTP Command from the Command Line 1Launch the FTP client on your computer. 2Enter “open”, followed by a space and the IP address of your Prestige. 3Press [ENTER] when prompted for a username. 4Enter your password as requested (the default is “1234”). 5Enter “bin” to set transfer mode to binary. 6Use “get” to transfer files from the Prestige to the computer, for example, “get rom-0 config.rom” transfers the configuration file on the Prestige to your computer and renames it “config.rom”. See earlier in this chapter for more information on filename conventions. 7Enter “quit” to exit the ftp prompt. Menu 24.5 - System Maintenance - Backup Configuration To transfer the configuration file to your workstation, follow the procedure below: 1. Launch the FTP client on your workstation. 2. Type open and the IP address of your Prestige. Then type root and SMT password as requested. 3. Locate the rom-0 file. 4. Type get rom-0 to back up the current Prestige configuration to your workstation. For details on FTP commands, please consult the documentation of your FTP client program. For details on backup using TFTP (note that you must remain in this menu to back up using TFTP), please see your Prestige manual. Press ENTER to Exit:
Prestige 334 User’s Guide 289 Chapter 30 Firmware and Configuration File Maintenance 30.2.3 Example of FTP Commands from the Command Line Figure 159 FTP Session Example 30.2.4 GUI-based FTP Clients The following table describes some of the commands that you may see in GUI-based FTP clients. 30.2.5 TFTP and FTP over WAN Management Limitations TFTP, FTP and Telnet over WAN will not work when: • You have disabled Telnet service in menu 24.11. • You have applied a filter in menu 3.1 (LAN) or in menu 11.5 (WAN) to block Telnet service. • The IP address in the Secured Client IP field in menu 24.11 does not match the client IP. If it does not match, the Prestige will disconnect the Telnet session immediately. • You have an SMT console session running. 331 Enter PASS command Password: 230 Logged in ftp> bin 200 Type I OK ftp> get rom-0 zyxel.rom 200 Port command okay 150 Opening data connection for STOR ras 226 File received OK ftp: 16384 bytes sent in 1.10Seconds 297.89Kbytes/sec. ftp> quit Table 97 General Commands for GUI-based FTP Clients COMMANDDESCRIPTION Host AddressEnter the address of the host server. Login TypeAnonymous. This is when a user I.D. and password is automatically supplied to the server for anonymous access. Anonymous logins will work only if your ISP or service administrator has enabled this option. Normal. The server requires a unique User ID and Password to login. Transfer TypeTransfer files in either ASCII (plain text format) or in binary mode. Configuration and firmware files should be transferred in binary mode. Initial Remote DirectorySpecify the default remote directory (path). Initial Local DirectorySpecify the default local directory (path).