Xerox Phaser 8560DN User Manual

							
Controlling the Quality of Your Prints
Phaser® 8560 Color Printer 4-2
Controlling the Quality of Your Prints
This section includes:
■Selecting a Print-Quality Mode  on page 4-2
■Adjusting Color on page 4-4
The print-quality mode and color
 correction directly control the quality of your prints. The 
print-quality mode and paper type directly co ntrol the print speed. You can change these 
settings in the printer driver or on the control panel.
Note:  Driver settings override the control panel settings.
See also:  Advanced Features Guide  at www.xerox.com/office/
8560Psupport
Selecting a Print-Quality Mode
Print-quality modes available with  the Phaser 8560 printer include:
Print-Quality Mode Type of Print Job
Fast Color Fastest full-color mode, useful for many images and previewing your 
work. Rapidly produces review docume nts; useful for rush jobs. Not 
recommended for documents containing small text, fine detail, or large 
areas of bright solid fill.
Standard General-purpose mode for full-color printing. Produces crisp, bright 
prints at high speed. Recommended for vibrant, saturated color prints.
Enhanced Best mode for business presentations. Produces superior text resolution 
and very smooth light colors. This mode takes longer to process and 
print than Standard or Fast Color.
High-Resolution/Photo  Highest-quality mode for color prints. Provides the best detail and 
smoothness for photographic images. Produces highest-quality color 
prints, with the best text resolution and smoothest light colors. This 
mode takes longer to process and print than the other modes.
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Controlling the Quality of Your Prints
Phaser® 8560 Color Printer 4-3
To select the print-quality mode in a supported driver:
Note: 
If your driver does not display the optio ns listed in the table above, go to 
www.xerox.com/drivers
 to download the latest driver.
Operating System Steps
Windows Vista, 
Windows 2000, 
Windows XP, or 
Windows Server 2003 1.
Select the  Paper/Output  tab.
2. Select a print-quality mode.
Mac OS X, version 
10.2 and higher 1.
In the  Print dialog box, select  Image Quality from the drop-down list.
2. Select a print-quality mode from the  Print Quality drop-down list.
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Controlling the Quality of Your Prints
Phaser® 8560 Color Printer 4-4
Adjusting Color
The color correction options provide simu lations of different color devices. Automatic is the 
default correction for general image processing . See the following table to determine what 
option you want to use.
See also: 
Online Support Assistant at  www.xerox.com/office/8560Psupport
Color Correction  Description
Automatic Applies the best color correction to each graphic 
element: text, artwork, and photographs.
Office Color sRGB Display Approximates the colors on a computer display. 
sRGB Vivid Produces brighter, more saturated colors than sRGB 
Display.
LCD Display Approximates the colors on a LCD computer monitor.
Press Match SWOP Press Matches Specifications for Web Offset Publications.
Euroscale Matches FOGRA glossy paper specification.
Commercial Approximates U.S. commercial press target.
SNAP Press Matches Specifications for Newsprint Advertising 
Production. 
Japan Color Matches Japan Color 2001 specification.
ISO Coated Matches FOGRA 27L specification.
ISO Uncoated Matches FOGRA 29L specification.
None Applies no color correction. Use with other color 
management tools, such as ICC (International Color 
Consortium) profiles, ColorSync, or the PANTONE
® 
Color Chart for your printer.
Black and White Converts all colors to shades of gray.
User Printer 
Control Panel 
Setting Uses the color correction set in the printer. The color 
correction can be set using ei
ther the control panel or 
the CentreWare software (if available).
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Controlling the Quality of Your Prints
Phaser® 8560 Color Printer 4-5
To select the color correction in a supported driver:
Note: 
If your driver does not display the optio ns listed in the table above, go to 
www.xerox.com/drivers
 to download the latest driver.
Operating System Steps
Windows Vista, 
Windows 2000, 
Windows XP, or 
Windows Server 2003 1.
Select the  Color Options  tab.
2. Select the desired color correction.  Some of the color corrections are 
grouped under  Office Color or Press Match .
Mac OS X, version 
10.2 and higher 1.
In the  Print dialog box, select  Image Quality from the drop-down list.
2. Select the desired color correction from the  Color Correction 
drop-down list.
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Solving Print-Quality Problems
Phaser® 8560 Color Printer 4-6
Solving Print-Quality Problems
This section includes:
■Smudges or Smears  on page 4-7
■Random Light Stripes  on page 4-8
■Predominate Light Stripes  on page 4-9
■Transparency Images Are Too Light or Too Dark  on page 4-10
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Solving Print-Quality Problems
Phaser® 8560 Color Printer 4-7
Smudges or Smears
See also: 
Manual 2-Sided Printing  on page 3-27
Cleaning the Maintenance Kit Wiper Blade  on page 5-12
Possible Cause Solution
Smudges or smears appear 
on the page. To prevent smudges or smears from appearing on the page:
1.
Verify that the paper you are us ing is the correct type for the 
printer and is properly loaded in the tray. For information on 
supported paper types and weights, print the Paper Tips page:
a. On the control panel, select 
Information, and then press 
the  OK button.
b. Select 
Information Pages, and then press the  OK button.
c. Select 
Paper Tips Page, and then press the  OK button.
2. If the problem continues, run cleaning pages through the printer:
a.On the control panel, select 
Troubleshooting, and then 
press the  OK button.
b. Select 
Print Quality Problems, and then press the 
OK  button.
c. Select 
Remove Print Smears, and then press the 
OK  button. The printer cleans the ink from the rollers by 
running several sheets of paper through the printer. Repeat 
Step 2 up to three times if the smears continue to appear.
3. If the problem continues:
a.Open the door on the right side of the printer and remove the 
maintenance kit. 
b. Wipe the plastic wiper blade with a lint-free cloth.
c. Replace the maintenance kit and close the door.
Note:  Smudges or smears may appear if you print on si de two of pre-printed paper, but do not select 
2nd Side as the paper type. Select the 
2nd Side option on the control panel and in the printer driver. 
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Solving Print-Quality Problems
Phaser® 8560 Color Printer 4-8
Random Light Stripes
See also: 
Online Support Assistant at  www.xerox.com/office/8560Psupport
Possible Cause Solution
Light stripes appear 
randomly on the test page 
when one or more color bars 
is missing. To prevent random light stri
pes from appearing on the page:
1. On the control panel, select 
Troubleshooting, and then press 
the  OK button.
2. Select 
Print Quality Problems, and then press the  OK button.
3. Select 
Eliminate Light Stripes, and then press the 
OK  button.
4. Perform the Basic, Advanced, and Jet Substitution procedures as 
indicated in the steps below.
Basic
1. Select 
Basic, and then press the  OK button. 
2. Once the Basic procedure is completed, repeat the procedure to 
eliminate remaining light stripes.
If the problem continues, select the 
Advanced option.
Advanced
1. Select 
Advanced, and then press the  OK button.
2. Follow the instructions to sele ct the missing jet’s color and 
number. See the Light Stripes Te st page to determine the color 
and jet number of the missing jet.
If the problem continues, select the 
Jet Substitution Mode to 
substitute a jet for the malfunctio ning jet causing the light stripe. 
Jet Substitution Mode
1. Select 
Jet Substitution Mode, and then press the  OK button.
2. Follow the control panel prompts to select the color and 
malfunctioning jet number indica ted on the Light Stripes Test 
page.
Note:  When the Jet Substitution Mode  is activated, a dot appears 
next to the number of each substi tuted jet. Substituted jets may 
continue to display missing colors since the Light Stripes Test page 
ignores the Jet Substitution mode. Jet substitution only works during 
regular printing.
Light Stripes Test
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Solving Print-Quality Problems
Phaser® 8560 Color Printer 4-9
Predominate Light Stripes
Possible Cause Solution
Light stripes appear 
prominently on the test page 
when all four color bars are 
missing. To prevent predominate light stripes from appearing on the page:
1.
Open the exit cover:
a.Remove debris from the paper-exit area.
b. Raise the lower paper guide and wipe the plastic paper 
release blade with a lint-free cloth.
2. Close the exit cover.
3. Open the door on the right side of the printer:
a.Remove the maintenance kit.
b. Wipe the plastic wiper blade with a lint-free cloth.
c. Replace the maintenance kit.
d. Close the door.
4. If the problem continues, follow the steps for Random Light 
Stripes.
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Solving Print-Quality Problems
Phaser® 8560 Color Printer 4-10
Transparency Images Are Too Light or Too Dark
See also: 
Recommended Media List (United States)
Recommended Media List (Europe)
Colors Are Wrong
Possible Cause Solution
Text or graphics printed on 
transparencies are either too 
light or too dark. 1.
Verify that  Transparency  is selected in the software application 
or in the printer driver.
2. On the control panel, verify  that the tray containing the 
transparencies is set to print transparencies:
a. Select 
Paper Tray Setup, and then press the  OK button.
b. Select one of the following options and then press the 
OK button:
■Tr a y  1  P a p e r (When printing from Tray 1, you must also 
select the appropriate paper size, Letter or A4, and then 
press the  OK button.)
■Tray 2 Paper Type, Tray 3 Paper Type, or Tr a y  4  
Paper Type
 
c. Select 
Transparency, and then press the  OK button.
3. Print the Paper Tips page for more information about 
transparencies:
a.On the control panel, select 
Information, and then press 
the  OK button.
b. Select 
Information Pages, and then press the  OK button.
c. Select 
Paper Tips Page, and then press the  OK button.
Note:  Use only recommended Xerox transparencies.
Possible Cause Solution
The color produced by the 
system is wrong or differs 
from the color that it must 
match.
■See the Online Support Assistant for information about color 
matching at  www.xerox.com/office/8560Psupport.
■See the Advanced Features Guide  at www.xerox.com/office/
8560Psupport.
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Solving Print-Quality Problems
Phaser® 8560 Color Printer 4-11
PANTONE Colors Do Not Match
See also: 
Advanced Features Guide  at www.xerox.com/office/8560Psupport
Possible Cause Solution
The colors printed on the 
document do not match the 
Phaser 8560 printer 
PANTONE color chart.  To match the document colors to the color chart:
■If the application software allows the user to select a printer PPD 
file for printing a document, make sure the Phaser 8560 printer 
PPD is selected. The PANTONE colors in the printer are 
calibrated for the printer’s default halftone; overriding the printer’s 
default halftone will change the printer’s color reproduction. For 
more information about software settings for your applications, 
consult your application’s user manual.
■Turning off other color matching software, such as ColorSync or 
ICM color matching, when trying to match PANTONE Colors is 
recommended. Using other color matching software while 
matching PANTONE Colors can cause unpredictable color 
output. If you choose to use a Color Management software, set 
the printer’s color correction to none, and do not use the printer 
specific charts.
■To match PANTONE spot colors, in the printer driver select 
Properties
, click the Color Options  tab, select Automatic color 
correction, click the  Advanced button, and then select the  Spot 
Colors  tab. For example, print documents using the  None color 
correction if the PANTONE Color chart was printed using none 
(the recommended setting). Also verify that the color’s CMYK 
values match the CMYK values on the chart.
■The printed PANTONE charts can fade over time or when 
exposed to sunlight. Check the color charts you printed against 
the PANTONE Color swatch book available from PANTONE, Inc. 
You may need to re-print the chart, especially if it has been 
exposed to light for some time. St oring the charts in a dark place 
helps preserve the color.
■Print a test page from your control panel to check the colors. If 
your printer has media that is  out of specification, or other 
supplies that are at the end of us eful life, color adjustments may 
not be able to get the printer to match PANTONE Colors.
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