Xerox Phaser 6300N User Manual

							Phaser® 6300/6350 Color Laser Printer
5-1 This chapter includes:
■Cleaning the Printer on page 5-2
■Ordering Supplies on page 5-5
■Requesting a Maintenance Kit on page 5-7
■Recycling Supplies on page 5-6
■Moving and Repacking the Printer on page 5-8
See also: 
Maintenance video tutorials at www.xerox.com/office/6300_6350support
Replacing supplies video tutorials at www.xerox.com/office/6300_6350support
Maintenance
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							Cleaning the Printer
Phaser® 6300/6350 Color Laser Printer
5-2
Cleaning the Printer
This section includes:
■Cleaning the Outside of the Printer on page 5-2
■Cleaning the Density Sensor on page 5-2
See also: 
User Safety on page A-1
Cleaning the Outside of the Printer
To remove stains, clean the outside of the printer using a soft, damp, cloth moistened with a 
mild neutral detergent. Do not spray detergent directly onto the printer.
Warning:To prevent electric shock, turn the printer off and unplug the power cord from the 
electrical outlet before cleaning the printer.
Use only an approved toner vacuum to clean the printer. Do not lubricate the printer with oil.
Cleaning the Density Sensor
The printer displays a message when the density sensor needs cleaning. To clean the density 
sensor:
1.Push up the latch on the front of the printer to open Front Door A.
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							Cleaning the Printer
Phaser® 6300/6350 Color Laser Printer
5-3 2.Remove the transfer roller. Squeeze together the orange tabs at both sides of the transfer 
roller, and gently lift it out of the printer.
Caution:Avoid touching the surface of the roller.
3.Use a dry towel or cotton swab to clean the density sensor.
Caution:Do not use isopropyl alcohol or canned air on the sensor.
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							Cleaning the Printer
Phaser® 6300/6350 Color Laser Printer
5-4 4.Reinstall the transfer roller. 
■Insert the rounded ends of the transfer roller into the curved black guides inside the 
printer. 
■Lock the transfer roller into the printer by pushing down on the orange tabs until you 
hear a click.
5.Close Front Door A.
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							Ordering Supplies
Phaser® 6300/6350 Color Laser Printer
5-5
Ordering Supplies
This section includes:
■Consumables on page 5-5
■Routine Maintenance Items on page 5-5
■When to Order Supplies on page 5-6
■Recycling Supplies on page 5-6
Certain consumables and routine maintenance items need to be ordered occasionally. Each 
item includes installation instructions in the package.
Consumables
Toner cartridges (Cyan, Magenta, Yellow, and Black)
Note:When ordering toner cartridges from your local reseller or www.xerox.com/office/
6300_6350supplies, be sure to order the correct replacement for your printer. 
The high-capacity toner cartridges for the Phaser 6300 and the Phaser 6350 printers are 
different and not compatible.
Routine Maintenance Items
■Fuser
■Transfer Roller
■Imaging Unit
■Feed Roller Kit
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							Ordering Supplies
Phaser® 6300/6350 Color Laser Printer
5-6
When to Order Supplies
The control panel displays a warning when the supply nears its replacement time. Verify that 
you have replacements on hand. It is important to order these supplies when the messages first 
appear to avoid interruptions to your printing. The control panel displays an error message 
when the supply must be replaced.
To view the current status of your printer supplies, print the Supplies Usage page:
1.On the control panel, select Information, and then press the OK button.
2.Select Supplies Info, and then press the OK button.
3.Select Supplies Usage Page to print.
To order supplies, contact your local reseller or go to www.xerox.com/office/
6300_6350supplies.
Caution:Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service 
Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or 
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies 
not specified for this printer. The Total Satisfaction Guarantee is available in the United States 
and Canada. Coverage may vary outside these areas; please contact your local representative 
for details.
Recycling Supplies
For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
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							Requesting a Maintenance Kit
Phaser® 6300/6350 Color Laser Printer
5-7
Requesting a Maintenance Kit
A long-life maintenance kit is required once your printer reaches 300,000 pages. The long-life 
maintenance kit contains:
■Developers (Cyan, Magenta, Yellow, and Black)
■Feed Roller Kit
■Registration Roller
When you receive a warning message, contact a Xerox support representative. For the 
Customer Support phone numbers, see the information sheet that shipped with your printer, or 
go to www.xerox.com/office/contacts
.
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							Moving and Repacking the Printer
Phaser® 6300/6350 Color Laser Printer
5-8
Moving and Repacking the Printer
This section includes:
■Precautions for Moving the Printer on page 5-8
■Moving the Printer Within the Office on page 5-8
■Preparing the Printer for Shipment on page 5-8
See also: 
User Safety on page A-1
Precautions for Moving the Printer
To view precautions and guidelines for safely moving your printer, see the User Safety 
appendix in this user guide.
Moving the Printer Within the Office
The printer can be safely moved from one location within an office to another as long as it 
travels in an upright position, gently over smooth surfaces. Any jarring movement, such as 
pushing the printer over a raised door threshold or across a parking lot, can damage the printer.
Preparing the Printer for Shipment
Repack the printer using the original packing material and boxes or a Xerox repackaging kit. 
Additional instructions for repacking the printer are provided in the repackaging kit. If you do 
not have all the original packaging, or are unable to repackage the printer, contact your local 
Xerox service representative.
Caution:Do not remove the toner cartridges; leave them locked in the normal operating 
position.
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							Phaser® 6300/6350 Color Laser Printer
6-1 This chapter includes:
■Clearing Paper Jams on page 6-2
■Getting Help on page 6-12
See also: 
Troubleshooting video tutorials at www.xerox.com/office/6300_6350support
Troubleshooting
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							Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-2
Clearing Paper Jams
This section includes:
■Preventing Jams on page 6-2
■Misfeed at Tray 1 (MPT) on page 6-2
■Misfeed at Trays 2-5 on page 6-4
■Jam at the Fuser on page 6-7
■Jam at the Duplex Unit on page 6-9
■Jam at Registration Roller on page 6-10
See also: 
User Safety on page A-1
Preventing Jams
To reduce the frequency of paper jams, follow the guidelines and instructions in the Printing 
Basics chapter of this guide. It includes information about supported paper and media, 
guidelines for usage, and instructions for properly loading paper in the trays.
Misfeed at Tray 1 (MPT)
To clear the misfeed:
1.Remove the jammed paper from Tray 1 (MPT).
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