Xerox Phaser 6300N User Manual

							Controlling the Quality of Your Prints
Phaser® 6300/6350 Color Laser Printer
4-3 To select the print-quality mode in a supported driver:
Adjusting Color
The TekColor correction options provide simulations of different color devices. Automatic is 
the default correction for general image processing. See the following table to determine what 
option you want to use.
For information about color matching and ICC profiles, go to www.xerox.com/office/
6300_6350infoSMART.
Operating System Steps
Windows 98 SE or 
Windows Me1.Select the Setup tab.
2.Select a print-quality mode.
Windows 2000, 
Windows XP, 
Windows Server 
2003, or Windows 
NT 4.x1.Select the Paper/Quality tab.
2.Select a print-quality mode.
Mac OS 9.x1.In the Print dialog box, select General. 
2.Select Print Quality from the drop-down list.
3.Select the desired mode for Quality.
Mac OS X, version 
10.2 and higher1.In the Print dialog box, select Image Quality from the drop-down list.
2.Select a print-quality mode from the Print Quality drop-down list.
TekColor Correction  Description
AutomaticApplies the best color correction to each graphic 
element: text, artwork, and photographs.
Office Color sRGB DisplayApproximates the colors on a computer display. 
sRGB VividProduces brighter, more saturated colors than sRGB 
Display.
Press Match SWOP PressMatches Specifications for Web Offset Publications.
EuroscaleMatches FOGRA glossy paper specification.
CommercialApproximates U.S. commercial press target.
SNAP PressMatches Specifications for Newsprint Advertising 
Production. 
NoneApplies no color correction. Use with other color 
management tools, such as ICC (International Color 
Consortium) profiles, ColorSync, or the PANTONE
® 
Color Chart for your printer.
Black and WhiteConverts all colors to shades of gray.
Downloaded From ManualsPrinter.com Manuals 
						

							Controlling the Quality of Your Prints
Phaser® 6300/6350 Color Laser Printer
4-4 To select the color correction in a supported driver:
Operating System Steps
Windows 98 SE or 
Windows Me, 
Windows 2000, 
Windows XP, 
Windows Server 
2003, or Windows 
NT 4.x1.Select the Te k C o l o r  tab.
2.Select the desired color correction. Some of the color corrections are 
grouped under Office Color or Press Match.
Mac OS 9.x1.In the Print dialog box, select General.
2.Select TekColor from the drop-down list.
3.Select the desired color correction for Color.
Mac OS X, version 
10.2 and higher1.In the Print dialog box, select Image Quality from the drop-down list.
2.Select the desired color correction from the Color Correction drop-
down list.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-5
Solving Print-Quality Problems
This section includes:
■Lines, Smudges, or Streaks on page 4-5
■Repeating Defects on page 4-6
■Colors Align Incorrectly on page 4-7
■Fusing Is Incomplete on page 4-7
■All Colors Are Too Light or Too Dark on page 4-8
■Poor Transparency Print Quality on page 4-9
■Grays Not Neutral on page 4-9
■Colors Vary Between Computers on page 4-10
■Color Settings Not Applied on page 4-10
■Colors Do Not Match on page 4-11
■Printed Colors Do Not Match Monitor Colors on page 4-11
■PANTONE Colors Do Not Match on page 4-12
■Print Area Is Not Centered on the Paper on page 4-12
Lines, Smudges, or Streaks
Problem
Black and/or colored areas appear on the page in all colors and/or in non-printed areas.
Solutions
■Verify that the paper you are using is the correct type for the printer and is properly loaded. 
For more information on supported paper types, print the Paper Tips page:
a.On the control panel, select Information, and then press the OK button.
b.Select Information Pages, and then press the OK button.
c.Select Paper Tips Page, and then press the OK button.
■Verify that the paper loaded in the tray matches the paper type selected on the control 
panel and in the computer’s printer driver.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-6
■Run the Remove Print Smears procedure:
a.Select Troubleshooting, and then press the OK button.
b.Select Print Quality Problems, and then press the OK button.
c.Select Remove Print Smears, and then press the OK button. Three cleaning pages 
run through the printer.
d.Repeat the previous step until no toner appears on the pages.
Repeating Defects
Problem
Marks or voids are regularly repeated on a page.
Solution
Print the Repeating Defects page to view instructions for correcting the problem. To print the 
Repeating Defects page:
1.On the control panel, select Troubleshooting, and then press the OK button.
2.Select Print Quality Problems, and then press the OK button.
3.Select Repeating Defects, and then press the OK button. 
The Repeating Defects page prints.
4.Follow the instructions on the page to measure the distance between the defects and 
identify the item causing the defects.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-7
Colors Align Incorrectly
Problem
Printed items appear to be blurry, hazy, or have halos.
Solutions
■Verify that the printer is on a solid, level, flat surface.
■On the control panel, print the Color Registration page:
a.Select Troubleshooting, and then press the OK button.
b.Select Print Quality Problems, and then press the OK button.
c.Select Color Registration, and then press the OK button.
d.Follow the instructions on the page.
Fusing Is Incomplete
Problem
The toner appears to be missing from the print, or is easy to rub off.
P6250 (2400 x 600dpi)P6250 (2400 x 600dpi)
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-8
Solutions
■Verify that the paper you are using is the correct type for the printer and is correctly loaded 
in the tray. For more information on supported paper types, print the Paper Tips page:
a.On the control panel, select Information, and then press the OK button.
b.Select Information Pages, and then press the OK button.
c.Select Paper Tips Page, and then press the OK button.
■Verify that the paper loaded in the tray matches the paper type selected on the control 
panel and in the computer’s printer driver.
■If the problem persists, set the paper type to the next heavier type of paper:
a.Open and close the tray or re-insert the paper loaded in Tray 1 (MPT). 
b.When the control panel prompts you to confirm or change the paper type, select 
Change Setup, and then press the OK button. 
c.Select the next heavier type of paper, and then press the OK button. 
Note:Paper types from lightest to heaviest are: Plain Paper, Heavy Plain Paper, Thin Card 
Stock, and Thick Card Stock.
All Colors Are Too Light or Too Dark 
Problem
Colors appear faded or too dark.
Solution
1.Use a different TekColor correction in the printer driver.
Note:Setting the TekColor correction to Automatic produces the best results for most 
documents.
2.If the problem continues, in the Xerox printer driver (Windows 2000 or later), select the 
Te k C o l o r  tab, click the More Options button, and then adjust the Lightness level.
3.If the problem continues, calibrate the colors using the procedures on the Color 
Calibration Tutorial page. To print the Color Calibration Tutorial page:
a.Select Troubleshooting, and then press the OK button.
b.Select Print Quality Problems, and then press the OK button.
c.Select Calibrate Colors, and then press the OK button.
d.Select Tu t o r i a l  P a g e, and then press the OK button.
e.Follow the instructions on the page.
See also: 
Adjusting Color on page 4-3
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-9
Poor Transparency Print Quality
Problem
Print-quality defects are occurring on transparency film, such as:
■Light and/or dark spots
■Smeared toner
■Light bands on print
Solution
Use only recommended Xerox transparencies. See the Recommended Media List at 
www.xerox.com/office/6300_6350support
. Using non-recommended transparencies can cause 
print-quality problems or damage the printer’s fuser.
Caution:Damage caused by using unsupported paper, transparencies, and other specialty 
media is not covered by the Xerox warranty, service agreement, or Total Satisfaction 
Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. 
Coverage may vary outside these areas; please contact your local representative for details.
To order paper, transparencies, or other specialty media, contact your local reseller or go to 
www.xerox.com/office/supplies
.
Grays Not Neutral
Problem
The grays on the printed page are not neutral; they contain color tints.
Solution
Follow the procedures on the Color Calibration Tutorial page to calibrate the printer’s colors. 
To print the Color Calibration Tutorial page:
1.Select Troubleshooting, and then press the OK button.
2.Select Print Quality Problems, and then press the OK button.
3.Select Calibrate Colors, and then press the OK button.
4.Select Tu t o r i a l  P a g e, and then press the OK button.
5.Follow the instructions on the page.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-10
Colors Vary Between Computers
Problem
The colors printed from one computer do not match the colors printed from a different 
computer.
Solution
To prevent color differences in print jobs:
1.Confirm that the driver settings for Print-Quality and Color Correction are identical on 
both computers. 
2.Adjust the settings as needed. 
For detailed instructions, see Selecting a Print-Quality Mode on page 4-2 and Adjusting Color 
on page 4-3.
Note:Driver settings override the settings selected on the control panel. 
Color Settings Not Applied
Problem
Changing color settings on the control panel does not affect the colors in the printed document.
Solution
In the printer driver, change the settings for Print-Quality and Color Correction. 
Note:Driver settings override the settings selected on the control panel. 
For detailed instructions, see Selecting a Print-Quality Mode on page 4-2 and Adjusting Color 
on page 4-3.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-11
Colors Do Not Match
Problem
The color produced by the printer is different from the color that it must match.
Solution
For help with color matching problems, go to www.xerox.com/office/6300_6350infoSMART.
If the problem continues, follow these steps to ensure that the colors produced by the printer 
are accurate:
1.Confirm that the settings for Print Quality and Color Correction are identical in the 
printer driver and on the control panel.
2.Print the RGB Sampler pages or CMYK Sampler pages.
a.On the control panel, highlight Information, and then press the OK button.
b.Select Sample Pages, and then press the OK button.
c.Select RGB Sampler Pages or CMYK Sampler Pages, and then press the OK 
button.
3.Use the values on the color sampler to set the colors in your document.
Printed Colors Do Not Match Monitor Colors
Problem
The color produced by the printer looks different from the color that appears on the monitor.
Solution
For information about color matching between the monitor and the printed document, go to 
www.xerox.com/office/6300_6350infoSMART
.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Print-Quality Problems
Phaser® 6300/6350 Color Laser Printer
4-12
PANTONE Colors Do Not Match
Problem
Colors printed on the document do not match the Phaser 6300⁄6350 printer PANTONE 
color chart.
Solution
For information about PANTONE color matching, go to www.xerox.com/office/
6300_6350infoSMART.
Print Area Is Not Centered on the Paper
Problem
The printed area appears outside the margins on the page.
Solution
Use the Calibrate Margins page to adjust the print area on the paper. The print area appears as 
a dashed rectangle on the Calibrate Margins page; the printer does not print outside this 
rectangle.
To print the Calibrate Margins page:
1.On the control panel:
a.Select Troubleshooting, and then press the OK button.
b.Select Print Quality Problems, and then press the OK button.
c.Select Calibrate Margins, and then press the OK button.
d.Select Calibrate Margins Page, and then press the OK button.
e.Select the appropriate tray to calibrate, and then press the OK button.
The Calibrate Margins page prints.
2.Follow the instructions on the Calibrate Margins page.
Note:The standard margins are 5 mm on all sides.
Downloaded From ManualsPrinter.com Manuals