Xerox Documate 5445 User Guide
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Maintenance Xerox® DocuMate® 5445/5460 User Guide53 4. When prompted to clean the scanner click on OK to proceed only if you have already cleaned the scanner during preparation. Otherwise, follow the instructions on screen and clean the scanner. 5. Place the 3 sheets of plain white paper in the scanner’s input tray and then click on OK. 6. The scanner will pull the pages through as it sets the adjustment. This window will automatically close when the initial adjustment is complete. 7. Depending on your scanner model, you may be prompted to put 3 sheets of clean white paper in the scanner. Place the pages in the scanner when prompted and then click on OK. 8. Click on OK to complete the line reduction adjustment. Restoring the Default Adjustment You can reset the vertical line reduction adjustment to the factory default setting if completing an adjustment does not improve the image quality. 1. Open the scanner User Utility application.
Xerox® DocuMate® 5445/5460 Maintenance 54User Guide 2. On the main window click on the Vertical Line Reduction... button. 3. Click on the Restore Default button. 4. Click on OK to restore the factory default adjustment. 5. When the adjustment has been restored, click on OK to close the User Utility restore window. Uninstalling Your Scanner Use the options in the Windows Control Panel to remove the scanner driver and modules, and any other software provided with the scanner. Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner driver. Unplug the USB cable when directed to do so in the instructions below. Open the list of installed programs in the Windows Control panel. • Windows XP: Open Add/Remove Programs • Windows Vista and later: Open Programs and Features Uninstalling the scanner driver: 1. In the list of installed programs click on Xerox ® DocuMate® 5445/5460 driver. 2. Click the Change/Remove or Uninstall button. 3. Click Ye s when asked to confirm that you want to remove the driver. When the driver uninstallation is complete the progress window will automatically close. 4. Turn off the scanner and unplug the USB cable. 5. Reboot the computer if you are prompted to do so. Follow these instructions to remove any of the other software you installed with your scanner. Depending on the software provided with your scanner, and which applications you installed during the scanner setup, the application list may include: •OneTouch • OneTouch OmniPage OCR module •Nuance PaperPort • Nuance OmniPage •Nuance Power PDF
Maintenance Xerox® DocuMate® 5445/5460 User Guide55 Uninstalling Visioneer Acuity™: Visioneer Acuity is automatically installed when you install the scanner driver using the installation disc. You can also download the Visioneer Acuity module from the support pages for your scanner at www.xeroxscanners.com . Visioneer Acuity is a utility with advanced image processing options to instantly improve the visual clarity of anything you scan. 1. In the list of installed programs select Visioneer Acuity Assets. 2. Click Ye s when asked to confirm you want to remove the software. Depending on the method of installation, and your scanner model, there may be multiple entries for Visioneer Acuity in the installed programs list. The additional entries in this list are the image processing libraries needed to support various scanner models. These additional items will be called “Visioneer Acuity Assets” followed by a version number. In the scenario described here, when you want to uninstall Visioneer Acuity make sure you select and uninstall Visioneer Acuity. If you uninstall one of the entries labeled as an “asset” you will still need to uninstall the main Visioneer Acuity utility. Troubleshooting Problem: The scanner won’t scan. What’s wrong? Check for one of these possible causes: •Are the cables loose or not plugged in securely? Inspect the cable connections. Make sure the cables are plugged in securely. •Is the scanner’s status light on? Turn on the scanner’s power. If the status light doesn’t come on, plug the power supply into another electrical outlet. If you are using a UPS battery back-up or power strip, try plugging the scanner directly to a wall outlet. •Did you restart the computer and scanner? If the scanner gets a paper jam, or looses connection because of an error, try restarting your computer and power cycling the scanner. •Did you plug the scanner into a USB hub? If you’re using a USB hub to connect the scanner try plugging the scanner’s USB cable directly to the back of the computer. It is not recommended that you use the scanner with a USB hub, if you are using a hub, the hub must have its own power supply. •Is the USB cable 6’ or less? If you are using a USB cable that is longer than 6’ you may lose connection to the scanner. The recommended USB cable length is 6’ or less, the USB cable provided with your scanner is within this range. •Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, you may have selected another source for images. Make sure Xerox ® DocuMate® 5445/5460 is selected as the scanner. Problem: The scanned images are of poor quality. What do I do? There are various reasons why the scanned image is of poor quality. The original document may not be of good quality, the scanner glass may be dirty, or a shading adjustment may be needed.
Xerox® DocuMate® 5445/5460 Maintenance 56User Guide • Try cleaning the scanner. There is glass in the body of the scanner and underneath the lid. Take a soft cloth and wipe across both pieces of glass. The section “Cleaning the Scanner” on page 39 contains thorough instructions for cleaning this part of the scanner. • If cleaning the glass does not improve the image quality, try performing a vertical line reduction adjustment. The line reduction adjustment recalibrates the scanner. Please see the section “Vertical Line Reduction” on page 52 for instructions. Problem: Why does my scanner not function after performing a system restore on Windows? The system restore process may have corrupted some of the driver components. It is recommended that you reinstall your scanner driver. Please refer to “Xerox ® DocuMate® 5445 / 5460 Specifications” on page 57 for installation instructions. Problem: Why won’t my scanner buttons work after scanning with Windows Image Acquisition (WIA)? After performing a scan using the WIA interface you must close the application you were using before scanning with the buttons on the scanner. This does not occur when scanning using the TWAIN or ISIS interface. Problem: Why won’t my scanner work after the computer has been sitting idle for several hours? To resolve the problem, simply turn off the scanner power then turn it back on again. This may occur after Windows goes into power saving mode to “hibernate” the computer into a low power state. When you move your mouse or type on the keyboard it “wakes” the computer back up and restores full power to the system. This power fluctuation during the computer’s hibernating period may sometimes cause the scanner to lose communication to the computer. Problem: The installation will not complete successfully. If installation finishes, the scanner’s OneTouch options do not seem to work properly. A likely cause is that some driver programs are already installed on your computer for another scanner. They may be interfering with the installation and OneTouch options, and you need to remove those other drivers and re-install your Xerox ® scanner. You can remove these programs from the Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for instructions about removing the driver and software for that unit. Problem: My computer keeps giving me out of hard drive space error messages. The minimum requirement of free hard drive space is for the installation of the scanner driver and basic, low resolution, scanning. High resolution scans result in files that can be over 1 gigabyte in size. Free up some space on your hard drive for the software to be able to save the scanned images. Problem: The paper jams the ADF. To reduce the number of paper jams, smooth and straighten the paper before scanning, and adjust the guides to the paper size. Paper fed into the ADF at an angle can cause the feed mechanism to jam. If paper jams are occurring more frequently, try cleaning the roller with a soft cloth dampened with Isopropyl rubbing alcohol. Excessive dust on the roller can make it appear worn and will cause issues feeding paper. See “Cleaning the Scanner” on page 39 for cleaning instructions.
Maintenance Xerox® DocuMate® 5445/5460 User Guide57 Problem: The ADF won’t feed pages properly. A dirty or worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. First, try cleaning the rollers as described in “Cleaning the Scanner” on page 39. If the problem persists, the separation and/or feed rollers may need to be replaced. Please see “Replacing the Rollers” on page 44. Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when the USB cable is plugged back in. Unplug the power cable from the scanner, and then plug it back in. If the scanner does not reconnect: 1. Unplug the power cable from the scanner. 2. Restart your computer. 3. After the restart is complete, plug the power cable back in. Xerox® DocuMate® 5445 / 5460 Specifications Scanner Specifications Document Requirements Minimum Item Size 1.9 x 2.8 inches (48 x 71 mm)
Xerox® DocuMate® 5445/5460 Maintenance 58User Guide Maximum Item SizeFirmware version lower than 2.0 • 8.5 x 100 inches (216 x 2540 mm) Firmware version 2.0 and higher • Maximum page length varies by resolution Capacity 75 pages of 20 lb printer paper (75 - 80 gsm) Paper Thickness 5–55 lbs. (19–206 g/m 2) General Specifications Scanning Speeds Xerox DocuMate 5445 45 pages per minute / 90 images per minute @ 200 dpi Xerox DocuMate 5460 60 pages per minute / 120 images per minute @ 200 dpi Optical Resolutions 600 dpi Output Bit Depth 24-bit color, 8-bit grayscale, 1-bit bitonal (black & white) Scan Method Duplex Automatic Document Feeder (ADF) Image Sensor Dual CIS (Contact Image Sensor) Light Source White LED Interface Hi-Speed USB 2.0, compatible with USB 1.1 Certifications UL, C-UL, FCC Class B, CE, CB, WEEE, RoHS, E NERGYSTAR Operating Temperature 50° ~ 90.5° F (10° ~ 32.5° C without condensation) Scanner Specifications ResolutionXerox DocuMate 5445Xerox DocuMate 5460 75 dpi* 8.5 x 150 inç (216 x 3810 mm)8.5 x 195 inç (216 x 4953 mm) 100 dpi 8.5 x 150 inç (216 x 3810 mm)8.5 x 195 inç (216 x 4953 mm) 150 dpi 8.5 x 150 inç (216 x 3810 mm)8.5 x 195 inç (216 x 4953 mm) 200 dpi 8.5 x 150 inç (216 x 3810 mm)8.5 x 195 inç (216 x 4953 mm) 300 dpi 8.5 x 150 inç (216 x 3810 mm)8.5 x 195 inç (216 x 4953 mm) 400 dpi 8.5 x 150 inç (216 x 3810 mm)8.5 x 150 inç (216 x 3810 mm) 500 dpi 8.5 x 120 inç (216 x 3048 mm)8.5 x 120 inç (216 x 3048 mm) 600 dpi 8.5 x 100 inç (216 x 2540 mm)8.5 x 100 inç (216 x 2540 mm) 1200 dpi* 8.5 x 100 inç (216 x 2540 mm)8.5 x 100 inç (216 x 2540 mm) *this is an interpolated resolution which is available with software Visioneer Acuity only.
Maintenance Xerox® DocuMate® 5445/5460 User Guide59 Relative Humidity 20% ~ 80% (@30° C without condensation) Scanner Dimensions Width 12,5 inches (318 mm) Depth 8,2 inches (208 mm) Height 7,7 inches (196 mm) Weight 8 pound (3,65 kg) Power Information Power Supply AC-ADAPTER (PNLV6507Y) DC jack, 2P, 100–240Vac, 50–60 Hz, 16Vdc/1.5A, Class II, One Core, E NERGYSTAR, RoHS Scanner Rating 16Vdc Power consumption≤ 25 Watt (during operation) ≤ 8 Watt ( on standby) ≤ 1 Watt ( power save after 15 minutes without scanning, can be adjusted by software ) ≤ 0.1 Watt ( power off) Cable Information AC Power Cord US—2P, AC125V/3A or AC125V/10A, 2C*18AWG, BLACK, RoHS EUR(CEE)—2P, AC250V/2.5A, 2C*0.75mm2, BLACK, RoHS UK(BS/PSB)—3P, AC250V/2.5A, 2C*0.75mm2, BLACK, RoHS USB cable 1500 mm, 28 AWG, RoHS compliant Software Information Supported Operating SystemsMicrosoft Windows –32-bit XP (Service Pack 3) –32-bit or 64-bit Vista (Service Pack 2) –32-bit or 64-bit 7 (Service Pack 1) –32-bit or 64-bit 8 / 8.1 –32-bit or 64-bit 10 Scanner Drivers TWAIN, WIA, ISIS Bundled Software Visioneer OneTouch® Visioneer Acuity Module Nuance PaperPort® Nuance OmniPage® Nuance Power PDF Scanner Specifications
Xerox® DocuMate® 5445/5460 Maintenance 60User Guide Xerox® DocuMate® 5445 / 5460 Parts List Part NamePart Number Input Tray 57-0148-000 Roller Exchange Kit Separation Roller Feed Roller70-0567-000 USB Cable 35-0241-000 AC Power Cord 35-0242-000 or 35-0243-000(US) 35-0244-000 or 35-0245-000 (EUR) 35-0246-000 or 35-0246-100 (UK) Power Supply 37-0097-100
User Guide61 Regulatory Information Basic Regulations United States (FCC Regulations) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations. European Union The CE mark applied to this product, symbolizes our declaration of conformity with the following applicable European Union Directives, as of the dates indicated: December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment. December 31, 2004: Council Directive 2004/108/EC as amended. Approximation of the laws of the member states related to electromagnetic compatibility.
Xerox® DocuMate® 5445 / 5460 Regulatory Information 62User Guide This machine is certified as Class 1 LED product. This means that this machine does not produce hazardous laser radiation. A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety The Document Company Xerox Bessemer Road Welwyn Garden City Herts AL7 1HE England, Telephone +44 (0) 1707 353434 Turkey (RoHS Regulation) In compliance with Article 7 (d) We hereby certify “It is in compliance with the EEE Regulation”. (“EEE yönetmeliğine uygundur“) Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions.