Xerox Documate 5445 User Guide

							User Guide23
Loading Documents to 
Scan
Always remove any staples or paper clips from documents before inserting them into the scanner. 
Staples and paper clips can jam the feed mechanism and scratch the internal components. Also 
remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and 
get stuck in the scanner. Misuse as described here will void your scanner’s warranty. Please go to 
www.xeroxscanners.com
, select your product, and then click the “Warranty Program” link to view 
the warranty terms and conditions for your scanner. 
Supported Document Types
You can scan the following types of documents and cards with this scanner.
Acceptable Paper Documents
• The maximum amount of paper in the input tray should not exceed the maximum stack 
thickness indicated on the paper guides.
• Maximum amount of paper in the input tray
– Approximately 75 pages of 20 lb (75–80 g/m
2) new printer paper
•Document size
– Minimum size (width x length) – 1.9 x 2.9 inches (48 x 71 mm).
The minimum supported paper length is 71 mm except when scanning the acceptable 
card size stated below. 
– Maximum size (width x length) – Please refer to the Xerox
® DocuMate® 5445 / 5460 
Specifications section for this information.
We recommend scanning one page at a time when the documents you are scanning are 
longer than 14 inches (356 mm).
•Mixed document stacks
– Scanner minimum to maximum without long document enabled
Arrange the documents so that all items are centered in the stack. The document sensor, 
paper separation, and feed rollers are located in the middle of the paper path. If smaller 
items are offset from the center they will not be detected. This will cause feeding issues 
and paper jams. 
• Paper thickness between 5 lbs to 55 lbs (19-206 g/m
2) 
						

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24User Guide
– We recommend changing the Document handling speed to Delicate in the TWAIN 
interface when scanning thin paper of approximately 11 lbs (40 g/m
2) or thinner.  
Additionally, we recommend using the slow paper feeding speed if you are scanning 
fragile documents.
Note: The minimum custom item size is 1.9 x 2.13 inches (48  x 54 mm).  This means that you 
cannot scan business cards size 3.5 x 2 inches in the landscape orientation.  You can place them 
with the short edge leading into the scanner (portrait orientation) and scan from the TWAIN 
interface.  Select one of the rotate image options in the TWAIN interface to have the business 
cards rotated to the correct orientation in the final scan.
Note that if you attempt to scan business cards in the landscape orientation you will probably 
receive a paper jam error.
Acceptable Card Type
Card size: 3.4 x 2.13 inches (86 x 54 mm)
•Standard ID cards
– Card size: 3.4 x 2.13 inches (86 x 54 mm)
– Card thickness: 0.03 inches (0.76 mm)
•Embossed cards
– A maximum of 3 cards can be loaded in the input tray.
– The maximum height of the 3 cards stacked in the input tray should not exceed 0.2 
inches (5 mm). 
– Scan the cards in the landscape (horizontal) orientation.
Use the mixed batch card guide when scanning mixed media (cards and paper) at the same time. 
Please refer to Using the Mixed Batch Card Guide for instructions.
Documents to Avoid Scanning
The documents in this list can be scanned, but please note that scanning documents of this type 
will reduce the life of the scanner. Maintenance will be required more often and replaceable parts 
will wear faster. These types of documents will jam more frequently and damage to the original 
documents may occur. If you do choose to scan these document types, do not scan large batches. 
This type of use is not covered under the scanner warranty and alters replacement parts life 
expectancy.
We recommend you limit the amount or completely avoid scanning documents that are in this list.
• Curled, wrinkled or folded documents may cause paper jams or multiple pages being fed 
through the scanner at one time.
• Perforated or punched paper that could tear when the separation roller engages.
• Coated paper or photographs where the coating can flake off during scanning and leave 
residue in the scanner. 
						

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User Guide25
• Extremely smooth, shiny, or highly textured paper may cause the paper feed rollers to slip 
across the page and cause the scanner to report a paper jam.
• Carbonless copy paper may tear while being fed through the scanner and the pressure of the 
rollers may leave streaks on the page. The chemical coating on this paper will rub off on the 
rollers during the scan process, increasing the frequency of miss-feeds and paper jams.
• Partially transparent paper such as tracing paper as any images from the opposite side of the 
page or black background will appear in the scanned images.
Unsupported Document Types
Do not scan the following types of documents as they may cause damage to the scanner.
• Items outside of the specified supported sizes, thickness, and weight defined in this 
document.
• Non-rectangular or irregularly shaped paper will cause the scanner to detect and report 
document skew errors or paper jams.
• Carbon paper that will leave residue in the scanner and on the rollers that will transfer to the 
next set of documents scanned.
• Documents with hard items attached such as paper clips, binder clips, and staples.
• Documents with wet ink or white-out.
• Thermal or photosensitive paper.
• Overhead projector sheets, plastic film, camera film, and any other type of transparent or 
partially transparent plastic item.
• Documents that have been glued together.
• Cloth or metallic sheets.
Using the Mixed Batch Card Guide
You can use the card guide to scan most ID and credit cards without having to adjust the paper 
guides to fit the width of the card.  The card guide helps to prevent the card from skewing while 
scanning a mixed batch containing both regular paper and cards. 
Please note and follow these guidelines when using the mixed batch card guide:
• The input tray paper guides cannot be adjusted to less than A5 size in width.
• The total thickness of the paper stack you place in the input tray should not exceed 0.08 
inches (2 mm).  This is roughly equivalent to 20 pages of 20 lb (75 - 80 g/m
2) printer paper.
• Place only one card at a time in the card guide. 
						

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26User Guide
Detach or Attach the Mixed Batch Card Guide
The card guide is pre-installed in the scanner.  After removing the shipping tape lift up on the card 
guide to remove it from the scanner.
After you remove the card guide from the scanner you can attach it to the back of the input tray.  
Slide the paper guide into the tabs on the back of the input tray as indicated in the illustration 
below.
When you want to use the card guide you can attach it by sliding the tabs on the card guide into 
the niches on the scanner. 
						

							Loading Documents to Scan Xerox® DocuMate® 5445 / 5460
User Guide27
Scanning from the Automatic Document 
Feeder (ADF)
Preparing Documents for Scanning
• Fan the documents to make sure all pages in the stack are separated.
• Bend and then flatten the document stack to make sure the horizontal edges are aligned to 
help prevent paper from skewing while being pulled through the scanner.
• Pinch the ends to align the leading edges slantwise to help prevent multiple pages from being 
fed through at a single time.
• Adjust the paper guide for the width of paper, and make sure the input and output trays are 
fully extended. 
						

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28User Guide
•Place the documents fa c e  d o w n in the input tray. Set the leading edge of the documents as 
shown in the illustration below.
Important: the paper capacity for the input tray is 75 pages of standard 20 lb printer paper. 
You cannot place a full stack of pages in the scanner if the card guide is installed in the 
scanner. Please refer to page26 for instructions on removing and storing the card guide.
• You can now scan the documents using the scanner buttons, OneTouch, or one of the other 
scanning interfaces.
Scanning Thick Pages or Bound 
Documents
With this scanner you can scan thick paper and bound documents up to a maximum of 1 mm 
thick. 
To scan thick items:
The double feed prevention roller has to be moved away from the feed roller before you can scan 
thick items.  The double feed prevention roller separates the pages as the feed roller grabs and 
feeds the pages through the scanner.  Because the double feed prevention roller has to be 
disengaged, you can scan only one page at a time. 
						

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User Guide29
1. Open the scanner.
2. Locate the paper thickness switch in the underside of the ADF door.
3. Pull the paper thickness switch up as indicated in the illustration below.
When you pull the paper thickness switch the double feed prevention roller disengages and 
sits back into the scanner.
4. Close the ADF door.
When you close the ADF door the double feed prevention roller will no longer touch the feed 
roller.
5. Place a single item in the input tray and scan.
When you are scanning thick items you cannot use the Double Feed Detection option in the 
scanning interface.  If you leave that option enabled the scanner will report a double feed error for 
each page you scan.
When you are done scanning, do not forget to move the paper thickness switch back into its 
original position so that you can proceed with normal document scanning. 
						

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Scanning Interfaces
•OneTouch Control Panel—When you press the Start button on the scanner, the scanner 
starts scanning using the settings for the current LED number. The scanned image is then sent 
to a destination on your computer or network drive. 
OneTouch Button Panel—Use this scan option when you want to scan from the computer 
screen. Scanning from the on-screen OneTouch Button Panel is the same as selecting a 
scanning option on the scanner, except you click an icon that represents the function.
Please see the OneTouch Scanning Guide on the installation disc for instructions. You can also 
click the Help button in the OneTouch Properties window to open the instructions in an 
Internet browser.
Scanner Control PanelOneTouch Button Panel 
						

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User Guide31
•TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. 
Select scanning options before scanning, put the document in the scanner, then click the 
Scan button in the TWAIN interface window. 
Please see the TWAIN Scanning Guide on the installation disc for instructions. You can also 
click the Help button in the TWAIN interface to open the instructions in an Internet browser.
•ISIS Interface—This option uses the ISIS interface for scanning. Please refer the user 
manual for your ISIS scanning application for instructions on scanning with the ISIS interface. 
						

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32User Guide