Xerox Documate 4700 User Guide

Xerox® DocuMate® 4700
User’s Guide171
Driver Settings
The options in this panel are for configuring how the scanner interface will behave in some scenarios. Only advanced 
users should modify any of the options in this section. Options that are not available for your scanner will be grayed 
out and disabled.
General
•Lock settings—this option prevents the user from making changes to the options in the scanner interface. 
When the interface opens, only the scanning Presets will be available for a user to...

Xerox® DocuMate® 4700
User’s Guide 172 •Profile overrides capabilities—some scanning applications have the option to adjust the scan settings and 
scan without opening this scanner interface. The next time this interface opens, the last used settings will 
match the application settings that were used to scan. Select this option to have the settings reset to the last 
ones used when this interface was open.
WIA Driver
•Use default WIA UI—select this option to display the Microsoft WIA interface instead...

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User’s Guide173
8Scanning from ISIS
This chapter includes:
•Accessing the ISIS Interface in QuickScan on page 174
You can use the ISIS interface from QuickScan or any other application that will access the ISIS driver. Note that the 
ISIS interface for each application varies depending on the application. Please refer to that software application’s 
User Guide for instructions on scanning the ISIS interface.  

Xerox® DocuMate® 4700
User’s Guide 174
Accessing the ISIS Interface in QuickScan
Open the QuickScan software to access the ISIS driver scanning options. Please note that you may see the following 
warning message:
1. Please disregard the message and click Continue.
The ISIS drivers were installed correctly during the installation of your scanner.
The Scanner Selection dialog box will then appear.
2. Select Xerox DocuMate 4700 from the list of scanners and click OK.
Your scanner is then ready to work with...

Xerox® DocuMate® 4700
User’s Guide175
9Maintenance
This chapter includes:
•Cleaning the Scanner on page 176
•Troubleshooting on page 177
•Uninstalling Your Scanner on page 180
•Xerox DocuMate 4700 Scanner Specifications on page 181
•Xerox DocuMate 4700 Parts List on page 182
This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and 
spare parts. 

Xerox® DocuMate® 4700
User’s Guide 176
Cleaning the Scanner
Regular maintenance of your scanner can help to ensure continual optimal performance. 
Using a soft, lint-free cloth, wipe down all plastic surfaces on the scanner.
Cleaning the Scanner Glass
Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best quality scanned 
item, wipe the scanner glass with a soft, dry, clean cloth to rid the glass of dust or other debris.
If any residue remains after wiping the...

Xerox® DocuMate® 4700
User’s Guide177
Troubleshooting
Problem: The scanner won’t scan. What’s wrong?
Check for one of these possible problems:
•Is a cable loose or not plugged in securely? Inspect all cable connections. Make sure all the cables are 
plugged in securely.
•Did you restart the computer after installing the software? If you didn’t restart the computer, it may not 
have loaded all of the software files. Try restarting your computer.
•Did you select another TWAIN source for acquiring images?...

Xerox® DocuMate® 4700
User’s Guide 178 Problem: When using "Create single image files" not all of the pages scanned are sent to the destination I chose. 
Where are they?
There are a limited number of times that an application can open. When "Create single image files" is selected and 
you are scanning to a destination application, each side of the page scanned will open a new instance of that 
application. If you want to have an image open in an application immediately, limit your scan...

Xerox® DocuMate® 4700
User’s Guide179 Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1. Unplug the power cable from the scanner.
2. Restart your computer.
3. After the restart is complete, plug the power cable back in. 

Xerox® DocuMate® 4700
User’s Guide 180
Uninstalling Your Scanner
Use the options in the Windows Control Panel to remove the scanner driver and modules, and any other software 
provided with the scanner.
Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner driver. Unplug the 
USB cable when directed to do so in the instructions below.
Open the list of installed programs in the Windows Control panel.
• Windows XP: Open Add/Remove Programs
• Windows Vista and later:...