Xerox Documate 3640 User Guide
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Page 191
Xerox® DocuMate® 3640 User’s Guide 191 8Scanning from ISIS You can use the ISIS interface from QuickScan or any other application that will access the ISIS driver. Note that the ISIS interface for each application varies depending on the application. Please refer to that software application’s User Guide for instructions on scanning the ISIS interface. Open the QuickScan software to acce ss the ISIS driver scanning options. Please note that you may see the following warning message: 1. Please...
Page 193
Xerox® DocuMate® 3640 User’s Guide 193 9Maintenance This chapter includes: • Safety Precautions on page 194 • Clearing Paper Jams on page 195 • Cleaning the Automatic Document Feeder on page 196 • Cleaning the Scanner Glass on page 198 • Replacing the ADF Pad Assembly on page 199 • Replacing the Roller Assembly on page 200 • Troubleshooting on page 204 • Uninstalling Your Scanner on page 210 • Xerox DocuMate 3640 Scanner Specifications on page 212 • Xerox DocuMate 3640 Parts List on page 214...
Page 194
Xerox® DocuMate® 3640 User’s Guide 194 Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Move the scanner to an area that has adequate ro om for opening the scanner. There should be at least 18 inches of space on each side and above the scanner. Always have a least two people move the scanner, lifting the scanner up from underneath. Lifting the scanner from any other area could cause personal...
Page 195
Xerox® DocuMate® 3640 User’s Guide 195 Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. 1. Lift the ADF cover release on the top of the scanner body to open the Automatic Document Fe e d e r c o ve r . 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten the paper before scanning, adjust the guides to the paper size, and inse rt the paper evenly into the ADF
Page 196
Xerox® DocuMate® 3640 User’s Guide 196 Cleaning the Automatic Document Feeder Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance. You should clean the inside of the scanner at least once a week or after 5,000 pages have been scanned. If you are getting frequent paper jams, multiple pages feeding at the same time, or you’re seeing lines in the scanned image, it is time to clean the scanner. Note: Be careful when cleaning the rollers. All of the rollers,...
Page 197
Xerox® DocuMate® 3640 User’s Guide 197 4. Locate the Free rollers in the underside of the AD F door. Wipe the Free rollers from side to side. Rotate the rollers downward to clean the entire surface of each roller. Free rollers
Page 198
Xerox® DocuMate® 3640 User’s Guide 198 Cleaning the Scanner Glass Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best quality scanned item, wipe the scanner glass with a soft clean cloth to rid the glass of dust or other debris. If there is any residue on the glass that does not remove with a soft dry cloth try dampening the cloth with Isopropyl rubbing alcohol. Note: If lines are appearing in scans from the ADF but not from the flatbed, make sure you...
Page 199
Xerox® DocuMate® 3640 User’s Guide 199 Replacing the ADF Pad Assembly The ADF pad may wear out and is designed to be a user-replaceable part. Problems with documents feeding into th e ADF is an indication that the pad is wearing thin. See the Xerox DocuMate 3640 Parts List on page 214 for ordering information. To replace the ADF Pad assembly: 1. Lift the ADF cover release on the top of the scanner body to open the Automatic Document Feeder cover. The pad is located in the middle of the ADF. 2....
Page 200
Xerox® DocuMate® 3640 User’s Guide 200 Replacing the Roller Assembly After extended use, the roller may wear out and will need to be replaced. It is a user-replaceable part and can be ordered. See the Xerox DocuMate 3640 Parts List on page 214 for ordering information. A worn roller can cause documents to feed in at an angle, multiple pages to feed at the same time, or not grab pages at all as the ro ller slips on the page. If standard maintenance of cleaning the scanner and replacing the ADF pad...