Xerox Dd020 Manual

Maintenance
WorkCentre 7120 Multifunction Printer
User Guide171
Main Staple Replacement for Office Finisher LX
WARNING:Do not perform this procedure when the printer is copying or printing.
1. Open the finisher front cover.
2. The staple cartridge is located inside the finisher cabinet. Pull the staple unit toward you until it stops.
3. Push the staple unit to the right.
4. Remove the staple cartridge by gripping the orange tab at R1 and pulling it firmly toward you.
wc7120-050
wc7120-051
wc7120-052 

Maintenance
WorkCentre 7120 Multifunction Printer
User Guide 172
5. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2).
6. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side 
into the cartridge (2).
7. Grip the staple cartridge by the orange tab and insert it into the staple unit until it clicks.
8. Close the finisher front cover.
1
1
2
wc7120-047
1
2
wc7120 048
wc7120-099 

Maintenance
WorkCentre 7120 Multifunction Printer
User Guide173
Booklet Maker Staple Replacement for Office LX Finisher
Note:The booklet maker uses two staple cartridges labeled R2 and R3. Booklet stapling requires 
that both staple cartridges contain staples.
WARNING:Do not perform this procedure when the printer is copying or printing.
1. Open the booklet maker side cover.
2. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening 
and gently slide them...

Maintenance
WorkCentre 7120 Multifunction Printer
User Guide 174
4. Grip the orange tabs on both sides of the replacement staple cartridge and insert it into the 
original position in the stapler.
Note:If you have trouble inserting the cartridge, make sure the cartridge is oriented with the 
orange tabs facing up.
Note:The booklet maker uses two staple cartridges. Booklet stapling requires that both staple 
cartridges contain staples.
5. Repeat steps 3 and 4 for the other staple cartridge.
6. Close the...

WorkCentre 7120 Multifunction Printer
User Guide175
9Troubleshooting
This chapter includes:
•Control Panel Messages on page 176
•General Troubleshooting on page 177
•Clearing Paper Jams on page 180
•Clearing Staple Jams on page 196
•Print Quality Problems on page 202
•Copy and Scan Problems on page 203
•Fa x  Pr o b l e m s  on page 204
•Getting Help on page 206 

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 176
Control Panel Messages
The control panel touch screen provides information and troubleshooting help. When an error or 
warning condition occurs, the touch screen displays a message. The touch screen may also display an 
animated graphic showing the location of the problem, such as the location of a paper jam.
Problems which prevent the full operation of the printer have associated fault codes. These codes will 
help pinpoint the...

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide177
General Troubleshooting
This section contains procedures to help you locate and resolve problems. Some problems can be 
resolved by simply restarting the printer.
To restart the printer, see Turning the Printer Off on page 40.
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes 
the problem.
•Printer Does Not Turn On on page 177
•Printing Takes Too Long on page 178
•Printer Resets...

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 178
Printing Takes Too Long
Printer Resets or Turns Off Frequently
Printer Is Making Unusual Noises
2-Sided Printing Problems
Probable CausesSolutions
The printer is set to a slower printing mode (for 
example, heavyweight stock).It takes more time to print with special media. Make sure 
that the media type is set properly in the printer driver and 
at the printer control panel.
The printer is in power saving mode. It takes time for...

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide179
Scanner Error
Probable CausesSolutions
Scanner is not communicating. Turn off the printer using the power switch visible on the 
lower center tray. Wait two minutes, then turn the printer on.
If the problem is not resolved, contact your local Xerox 
service representative. 

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 180
Clearing Paper Jams
When a jam occurs, the control panel touch screen displays an animated graphic showing the location 
of the jam.
This section includes:
•Clearing Paper Jams from Tray 1, Tray 2, Tray 3 or Tray 4 on page 180
•Clearing Paper Jams from Tray 5 (Bypass Tray) on page 181
•Clearing Paper Jams in Document Feeder on page 182
•Clearing Paper Jams in Cover A on page 184
•Clearing Paper Jams in Cover B on page 185
•Clearing...