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Vodavi Starplus Dhs/dhs-e Technical Manual

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Page 141

4-20Call Forward
3. The setting is a toggle; the LCD shows either “FWD MSG DSP ON” or “FDW MSG DSP 
OFF.”
4. When OFF, the LCD will show normal Time and Date display even when Call 
Forwarding is invoked.
Station
Description
There are many Call Forward choices: 
†Forward calls when your telephone is idle. 
†Forward calls when your telephone is busy.
†Use the Follow Me feature to receive calls at a temporary location and activate the 
feature remotely from another station. 
†Forward your calls when there...

Page 142

Call Forward4-21
No Answer
1. Press [na]. The display will show:
2. Dial the station number where calls will be forwarded, then press [save].
3. Optional: Press CHG until desired value is displayed.
Busy
1. Press [busy]. The display shows:
2. Dial the station number where calls will be forwarded, then press [save].
Busy/No Answer
1. For more forward options press [next]. The display shows:
2. Press [bsy/na]. The display shows:
3. Dial the station number where calls will be forwarded, then press [save]....

Page 143

4-22Call Forward
Follow Me
1. Press [follow]. The display shows::
2. Dial the station number from which calls are to be forwarded.
3. Press [save]. The display shows:
4. Dial the password for that station.
5. Press [save]. The display will momentarily display the following message while 
confirmation tone is heard.
Conditions
†If the station identified is in Do Not Disturb, Follow Me Call Forward will not be 
allowed and the message STATION XX DND will be displayed.
Cancel
1. Any call forward mode can be...

Page 144

Call Forward4-23
Conditions
†When Call Forward is active at any telephone, Special (stutter) Dial Tone is heard 
when the user accesses intercom dial tone.
†Call Forward cannot be activated at a telephone in Do Not Disturb (DND). If DND is 
currently active, you will hear an error tone and the display on an Executive 
Telephone will show RELEASE DND.
†Only one type of Call Forward can be active at a station at any time.
†Call Forward and Do Not Disturb are mutually exclusive. Only one of these two...

Page 145

4-24Caller Identification (ICLID)
Caller Identification (ICLID)
Description
Incoming Caller Identification (ICLID) is an optional service offered by the local telephone 
company. When properly equipped, the DHS/DHS-E will display this caller ID 
information. Executive telephones that are assigned to ring for this incoming line will 
display the caller data while the call is ringing.
The key system operation of this feature is dependent on the feature first being activated 
from the Telephone Central...

Page 146

Caller Identification (ICLID)4-25
The display for the name can vary depending upon the actual data input for the caller’s 
name. When you answer the call, the display changes as follows:
Most caller names will be available in the data received from the telephone company. 
However, in the event that only a telephone number is provided, that data will be 
displayed instead of the caller name.
When the name is displayed, the DHS/DHS-E has received both the caller name and 
number from the telephone company....

Page 147

4-26Caller Identification (ICLID)
OR
1. After call is answered, press the  Soft Button to toggle between the incoming 
call number and name.
Calling Number/Name Display
Essentially, whenever an incoming call is received at the system, the name and number 
received along with the ringing signal will be stored in the line control tables and used at 
various points in the processing of the call. The primary function implies that the calling 
name/number will be displayed (if available) at any point where...

Page 148

Caller Identification (ICLID)4-27
At the Executive Key Telephone receiving this intercom call, the following message is 
displayed (internal ring, the calling partys number “nn” is displayed): 
2. Or when a station User Name is programmed for the calling/called station that name 
will appear in the display as follows: 
Calling Number/Name SMDR
As with feature implementation, the intent is that the system operate normally in the 
absence of ICLID information or the failure of the ICLID equipment. If the...

Page 149

4-28Caller Identification (ICLID)
Default
The DHS CO Lines (1-12), and DHS-E CO Lines (700-717) are set for (0)—not associated 
with an ICLID Port number.
Answered Call Table 
Description
Caller Identification information for up to 200 answered calls is stored in a system-wide 
Answered/Unanswered Call Table. While reviewing the answered calls, you will have the 
option to dial a number, obtain more information for a particular call, or delete a call.
Operation
1. Press [FEAT ].
2. Dial [#] + [9]. The...

Page 150

Caller Identification (ICLID)4-29
Unanswered Call Table
Description
Caller Identification information for 200 unanswered calls is stored in a system-wide 
Unanswered/Answered Call Table. While reviewing the unanswered calls, you will have 
the option to dial a number, obtain more information for a particular call, delete a call, 
etc.
Operation
1. Press [FEAT ].
2. Dial [#] + [9]. The display will show: 
3. Press either the [volume up] or [volume down] button to begin reviewing calls.
To dial the...
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