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Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual
Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual
Here you can view all the pages of manual Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual. The Vodavi manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 81
KEY STATION FEATURE DESCRIPTIONinfinitem DVX ‘I1Digital Key Telephone System grammable confirmation tone option has been added to the Agent Call Quali-fication feature and is programmed on a system-wide basis.B.Alternate ACD Group Assignments An alternate ACD group can be pro- grammed so that if stations in one group are busy, the alternate group will be checked for an available station.C. Group Member Status The Supervisors Group Member Status feature provides a means for an ACD su- pervisor to view the...
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infinitem DVX ‘I1Digital Key Telephone SystemKEY STATION FEATURE DESCRIPTION l Supervisor Identification: Each ACD Supervisor has a unique Supervisor ID code (0000-9999) which he uses during login and logout procedures. This unique ID code is not verified or stored as part of the system database.l Supervisor Help Request: The HELP fea- ture provides a means for an ACD agent to signal his assigned supervisor for as- sistance. The agent while on a call canpress the HELP button to signal the assigned...
Page 83
rKEY STATION FEATURE DESCRIPTIONinfinitem DVX ‘I1Digital Key Telephone System mode without pressing the ON/OFF button or lifting the handset.300.10 BACKGROUND MUSIC Each Digital Terminal user may receive musicover their speaker when an optional music source is connected to the system. This feature can be allowed or denied on a system-wide basisby programming. 300.11 BATTERY BACK-UP (MEMORY) A NICAD battery is located on the Central Proc-essing Unit (CPU) of the i.nfitie DVX ‘I System to protect system...
Page 84
infinite”” DVX ‘I1 Digital Key Telephone SystemKEY STATION FEATURE DESCRIPTION After the expiration of the preset forward timer, the system will select an idle CO line and dial the off-net location, then connect the two CO lines. D.Preset Call Forward - Stations Each Digital Terminal user may have pre- set in the database Initial Ringing Incom- ing to be directed to another station in thesystem, if the call goes unanswered for a predetermined amount of time. E.Preset Call Forward - UCD Groups CO Lines...
Page 85
KEY STATION FEATURE DESCRIPTIONin.niteTM DVX ‘I1Digital Key Telephone System 300.20 CALL TRANSFER An outside CO line can be transferred from one keyset to another. By using the TRANS button, screened (announced) or unscreened transferscan be made. The line being transferred rings on the keyset and provides Exclusive Hold flashing indication to the receiving party’s keyset. Any number of attempts can be made tolocate someone by calling different keysets without losing the call. If a line is transferred...
Page 86
inflniteTM DVX ‘I1Digital Key Telephone System KEY STATION FEATURE DESCRIPTION D. Programma bleFlash Timer CO line flash is a momentary opening on a CO line used for signaling. When using the injhite Digital Key Telephone System in a Centrex environment the CO line flash is to signal the intention to transfer a callerusing Centrex transfer. The CO line flash timer is programmable on a per CO line bases to facilitate a mixture of Centrex and CO lines within the same system.E. Programming “%“, “#“, and...
Page 87
KEY STATION FEATURE DESCRIPTIONinfinitem DVX ‘I1Digital Key Telephone System can be directed to other keysets with an avail-able Loop button or direct appearance. If the initially ringing CO call cannot ring at thedestination assigned, it will ring at the first Attendant station.You cannot Station Call Forward an initially ringing CO call to ACD, UCD, Voice Mail, or Hunt groups if the line is assigned to ring at more than one station. 300.35CO LINE LOOP SUPERVISION The infinite Digital Key Telephone...
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infrnitem DVX ‘I1Digital Key Telephone System KEY STATION FEATURE DESCRIPTION file saved in the PC can then be uploaded to the system.300.44 DAY/NIGHT CLASS OF SERVICE (CW This feature allows stations that are a certainCOS during the day, to be assigned a different COS when the system is put in the night mode. The night COS goes into affect when the systemis placed into the night mode, manually or automatically. This prevents the misuse of phones after hours.300.45 DEFAULT BUTTON MAPPING The infinite...
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KEY STATION FEATURE DESCRIPTIONirzfinitem DVX ‘I1Digital Key Telephone System DEF cl3 SPEEDCAMP-ON HOLDFigure 300-l Executive Keyset Default Button Map 300-10Issue 1, February 1994
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injinite”” DVX ‘I1Digital Key Telephone System KEY STATION FEATURE DESCRIPTION 0 MSG GHIcl 4cl * ABC cl2 JKLcl 5 TUVcl 8OPER cl 0 DEF cl3 MN0cl 6cl #Figure 300-2 Basic Keyset Default Button Map Issue 1, February 1994 300-l 1