Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

infGtitem DVX I’Digital Key Telephone System
MAINTENANCE AND TROUBLESHOOTING
Table 800-7 CO Line Loop Board (C012)
LCONTROL
Two LEDs that indicatethe presence of 
+5V dc
and -5V dc
Additionally, 12 
LEDs
indicate the presence of
CO line in use.
OPTIONS
NoneTable 800-8 Voice Control Board 
(VCB)FUNCTION
Contains “On-Board”
1200 Baud ModemCONTROL
OPTIONS
NoneProvides all system
tones such as intercom
dial tone and busy tone,
etc.Table 
800-9 4-circuit DTMF Module (DTM4)FAULT OPTIONS
1. Unable to receive...

MAINTENANCE AN’D TROUBLESHOOTl3fG
infinitem DVX I’Digital Key Telephone System
800.2
REMOTE MAINTENANCEA. General Overview
The Remote Maintenance feature allows
authorized personnel to survey system and slotconfiguration information. This can be done
through a modem or data terminal connected
to the Backplane Expansion Module via the
RS-232C port. The commands are entered from
a keyboard and are limited to those listed.
B.Overview of Maintenance Commands
There are four basic commands available in...

infznite” DVX I’Digital Key Telephone SystemMAINTENANCE AND TROUBLESHOOTING
E. System Configuration
Figure 800-2 is a configuration of the 
in&-&eDigital key Telephone System with 
LCR and
shows what is printed out when:a. The installer enters 
Dcspace>S at the
maint> prompt.
maint>d sSLOTTYPEFW VER.BRD TYPEBRD OPTSSERV STAT
1CPB2KIB3KIB4KIB5KIB6COB7COB8COB9COB10KIB11KIB12UNK13SIB
0.071FN/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/ACPU
KSB
KSB
KSB
KSB4896,1AEINS0INS0INS0INS0INSco1co1co1CO1
KSB...

MAINTENANCE AND TROUBLESHOOTINGinjinitem DVX I’Digital Key Telephone System
F. CO/Station Configuration
Figure 800-3 is the CO/Station Configuration
and shows what is printed out when:
a. The installer enters 
DS2at the
man-0 prompt.
Figure 800-3 CO/Station Configuration
where: CO Lines:
Column 1: 
lists the CO Line number.
Column 2: indicates status:
00s status can indicate the entire card is
out of service.INS status can indicate a board station is
installed and operating correctly. Outgoing
enabled...

infinitem DVX I’Digital Key Telephone SystemMAINTENANCE AND TROUBLESHOOTING
G. Event Trace Buffer
The Event Trace Buffer is used to store anddump event traces (up to 30) that occur
just prior to a infiniteDigital Key Telephone
System soft or hard restart. These can then
be reviewed by authorized personnel to aid
in system troubleshooting..
The basic format for the commands are:l 
T - display the current
status of the Event trace bufferl 
TO - turns the Trace
buffer OFF.
l 
Tlcretum> - turns the Trace...

MAINTENANCE AND TROUBLESHOOTINGinJinitem DVX I’Digital Key Telephone System
800.3REMOTE SYSTEM MONITOR
A. General Overview
The Remote Monitor feature provides re-
mote access to the installed system for
diagnostic purposes. These capabilities
benefit Service personnel enabling them tosupport the end user remotely. Different
levels of access, via password, allows
authorized personnel to trace, monitor and
“up-load” critical information directly from
the 
i.n@nite Digital Key Telephone System.This provides...

inJinitem DVX I’Digital Key Telephone System
MAINTENANCE AND TROUBLESHOOTING
E. Event Trace Mode
The 
“‘I? command enables and disables the
inJnite Digital Key Telephone System Trace
mode. While the trace mode is enabled eventsfor the trace desired will be displayed on the
monitor, printer or PC connected to the infiniteDigital Key Telephone System in an event re-
cord. To view the current status of the trace
mode type 
‘“I”‘at the MON> prompt
then the following screen will be displayed:
mon>t
Messages...

MAINTENANCE AND TROUBLESHOGTING
intjinite” DVX I’Digital Key Telephone System
/sta100:
Sta100:
sta100:sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:
Sta100:State= DIAL-TONE,
Evt= Dial Pad (25), Data=7State= DIALING,Evt= Dial pad (25), Data=5\State= DIALING, Evt= Int Page (69), Data=8State= PAGING,Evt= Dial pad (25), Data=3
State= PAGING, Evt= Dial pad (25), Data=9State= PAGING,Evt= Dial pad (25), Data=5State=...

infhite”” DVX I’Digital Key Telephone SystemCUSTOMER DATABASE PROGRAMMING
APPENDIX A
CUSTOMER DATABASE PROGRAMMING
Appendix A-l System Parameters
Issue 1, February 1994
Appendix A-l 

CUSTOMER DATABASE PROGRAMMINGinfinitem DVX I’Digital Key Telephone System
Appendix A-l System Parameters (Cont’d)
t
;FLEXLUJEBTNFUNCTIONFORMATDEFAULTCUSTOMER- .-.1
SYSTEM FLASH RATES:
FLASH07
1IncomingCO Ringing00-1530 ipm
flash
2IncomingICM Ringing00-15
120 ipm
flutter00-15
3Call Forward
4
Message WaitingFLASH 10
Attendant Station Assignments:FLASH 11l-4 Time/Date Format
12/24 HRIFLASH 12
l-5PBX Dialing Codes
Five 2-Di30 ipm
flash
=II00-15
15 ipmn 1InasnI
too-195
100M/D 12 
HI&M/D.
gitNoneFLASH13 1...