Vivitek Projector DW3320 User Manual

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5. Close the filter door and lock the latch. 
 
6. Turn on the projector and reset the Air Filter Timer after the Air Filter is replaced. 
Air Filter Timer Reset: 
Press MENU > Select Settings 2 >> Advanced 2 and select Air Filter Timer Reset.  
Press  (Enter) / ► to reset timer. 
 Important:  
The Filter LED lights when the filter service time is on (1000 hours). 
If the filter is broken, please use a new one.     
						

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Using the Physical Lock 
Using the Kensington Security Slot 
If you are concerned about security, attach the projector to a permanent object with the Kensington slot 
and a security cable. 
 
Note: 
Contact your vendor for details on purchasing a suitable Kensington security cable. 
The security lock corresponds to Kensington’s MicroSaver Security System. If you have any 
comment, contact: Kensington, 2853 Campus Drive, San Mateo, CA 94403, U.S.A. Tel: 800-535-
4242, http://www.Kensington.com. 
Using the Security Bar Lock 
In addition to the password protection function and the Kensington lock, the Security Bar Opening helps 
protect the projector from unauthorized use. 
See the following picture. 
    
						

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TROUBLESHOOTING 
Common Problems and Solutions 
These guidelines provide tips to deal with problems you may encounter while using the projector. If the 
problem remains unsolved, contact your dealer for assistance. 
Often after time spent troubleshooting, the problem is traced to something as simple as a loose connection. 
Check the following before proceeding to the problem-specific solutions. 
 Use some other electrical device to confirm that the electrical outlet is working. 
 Ensure the projector is turned on. 
 Ensure all connections are securely attached.  
 Ensure the attached device is turned on. 
 Ensure a connected PC is not in suspending mode. 
 Ensure a connected notebook computer is configured for an external display. 
(This is usually done by pressing an Fn-key combination on the notebook.) 
Tips for Troubleshooting 
In each problem-specific section, try the steps in the order suggested. This may help you to solve the 
problem more quickly. 
Try to pin point the problem and thus avoid replacing non-defective parts.  
For example, if you replace batteries and the problem remains, put the original batteries back and go to 
the next step.  
Keep a record of the steps you take when troubleshooting: The information may be useful when calling for 
technical support or for passing on to service personnel. 
  
						

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LED Error Messages 
ERROR CODE MESSAGES POWER 
LED  LAMP LED TEMP LED FILTER LED 
Lamp Ready Blue OFF OFF OFF 
Start Flashing 
(Amber) OFF OFF OFF 
Cooling Flashing 
(Amber) OFF OFF OFF 
Over Temperature OFF OFF ON OFF 
Air Filter Timer warning 
(over or equal 1000hrs) ON OFF OFF ON 
T1 error 3 blinks 1 blinks OFF OFF 
Thermal Break Sensor error 4 blinks OFF OFF OFF 
G794 error 4 blinks 4 blinks OFF OFF 
Lamp fail 5 blinks OFF OFF OFF 
Ballast temp over 5 blinks 1 blinks OFF OFF 
Ballast circuit short 5 blinks 2 blinks OFF OFF 
Lamp End of lamp life detected 5 blinks 3 blinks OFF OFF 
Lamp did not ignite 5 blinks 4 blinks OFF OFF 
Lamp extinguished during normal operation 5 blinks 5 blinks OFF OFF 
Lamp extinguished during run-up phase 5 blinks 6 blinks OFF OFF 
Lamp voltage too low 5 blinks 7 blinks OFF OFF 
Ballast fail 5 blinks 8 blinks OFF OFF 
Ballast communication fail 5 blinks 10 blinks OFF OFF 
Ballast over temp 5 blinks 11 blinks OFF OFF 
Restrike lamp fail 1 5 blinks 12 blinks OFF OFF 
Restrike lamp fail 2 5 blinks 13 blinks OFF OFF 
Lamp fail 1 5 blinks 14 blinks OFF OFF 
Lamp fail 2 5 blinks 15 blinks OFF OFF 
Fan 1 error 6 blinks 1 blinks OFF OFF 
Fan 2 error 6 blinks 2 blinks OFF OFF 
Fan 3 error 6 blinks 3 blinks OFF OFF 
Fan 4 error 6 blinks 4 blinks OFF OFF 
Fan 5 error 6 blinks 5 blinks OFF OFF 
Case Open 7 blinks OFF OFF OFF 
DMD error 8 blinks OFF OFF OFF 
Color wheel error 9 blinks OFF OFF OFF 
In the event of an error, please disconnect the AC power cord and wait for one (1) minute before restarting 
the projector. If the Power or Lamp LEDs are still blinking or the Over Temp LED is lit, contact your service 
center.  
						

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Image Problems 
Problem: No image appears on the screen 
1. Verify the settings on your notebook or desktop PC. 
2. Turn off all equipment and power up again in the correct order. 
Problem: The image is blurred  
1.  Adjust the Focus on the projector.  
2.  Press the Auto button on the remote control or projector. 
3.  Ensure the projector-to-screen distance is within the specified range. 
4.  Check that the projector lens is clean. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1.  Position the projector so it is as perpendicular to the screen as possible.  
2.  Use the Keystone button on the remote control or projector to correct the problem. 
Problem: The image is reversed  
Check the Projection setting on the Settings 1 menu of the OSD. 
Problem: The image is streaked 
1.  Set the Frequency and Tracking settings on the Image->Computer menu of the OSD to 
the default settings. 
2.  To  ensure  the  problem  is  not  caused  by  a  connected  PC’s  video  card,  connect  to  another 
computer.  
Problem: The image is flat with no contrast 
Adjust the Contrast setting on the Image menu of the OSD. 
Problem: The color of the projected image does not match the source image. 
Adjust  the Color  Temperature and Gamma settings  on  the Image->Advanced menu  of  the 
OSD. 
Lamp Problems 
Problem: There is no light from the projector 
1. Check that the power cable is securely connected. 
2. Ensure the power source is good by testing with another electrical device. 
3. Restart the projector in the correct order and check that the Power LED is on. 
4. If you have replaced the lamp recently, try resetting the lamp connections.  
5. Replace the lamp module. 
6. Put the old lamp back in the projector and have the projector serviced. 
Problem: The lamp goes off 
1. Power  surges  can  cause  the  lamp  to  turn  off.  Re-plug  power  cord.  When  the Power LED 
is on, press the power button. 
2. Replace the lamp module. 
3. Put the old lamp back in the projector and have the projector serviced.  
						

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Remote Control Problems 
Problem: The projector does not respond to the remote control  
1. Direct the remote control towards remote sensor on the projector.  
2. Ensure the path between remote and sensor is not obstructed. 
3. Turn off any fluorescent lights in the room. 
4. Check the battery polarity. 
5. Replace the batteries. 
6. Turn off other Infrared-enabled devices in the vicinity. 
7. Have the remote control serviced. 
Audio Problems 
Problem: There is no sound 
1. Adjust the volume on the remote control.  
2. Adjust the volume of the audio source. 
3. Check the audio cable connection. 
4. Test the source audio output with other speakers. 
5. Have the projector serviced. 
Problem: The sound is distorted 
1. Check the audio cable connection. 
2. Test the source audio output with other speakers. 
3. Have the projector serviced. 
Having the Projector Serviced 
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in the 
original carton. Include a description of the problem and a checklist of the steps you took when trying to fix 
the problem: The information may be useful to service personnel. For servicing, return the projector to the 
place you purchased it.  
						

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HDMI Q & A 
Q. What is the difference between a “Standard” HDMI cable and a “High-Speed” HDMI 
cable? 
Recently,  HDMI Licensing,  LLC  announced  that  cables  would  be  tested  as  Standard  or  High-
Speed cables.  
˙Standard  (or  “category  1”) HDMI cables  have  been  tested  to  perform  at  speeds  of  75Mhz  or 
up to 2.25Gbps, which is the equivalent of a 720p/1080i signal.  
˙High  Speed  (or  “category  2”) HDMI cables  have  been  tested  to  perform  at  speeds  of  340Mhz 
or  up  to  10.2Gbps,  which  is  the  highest  bandwidth  currently  available  over  an HDMI cable 
and can successfully handle 1080p signals including those at  increased  color  depths  and/or 
increased  refresh  rates  from  the  Source.  High-Speed  cables  are  also  able  to  accommodate 
higher resolution displays, such as WQXGA cinema monitors (resolution of 2560 x 1600). 
 
Q. How do I run HDMI cables longer than 10 meters? 
There  are  many HDMI Adopters  working on HDMI solutions  that  extend  a  cable’s  effective 
distance  from  the  typical  10  meter  range  to  much  longer  lengths.  These  companies 
manufacture  a  variety  of  solutions  that  include  active  cables  (active  electronics  built  into 
cables  that  boost  and  extend  the cable’s  signal),  repeaters,  amplifiers  as  well  as  CAT5/6  and 
fiber solutions. 
 
Q. How can I tell if a cable is an HDMI certified cable? 
All HDMI products  are  required  to  be  certified  by  the  manufacturer  as  part  of  the HDMI 
Compliance  Test  Specification.  However,  there  may  be  instances  where  cables  bearing  the 
HDMI logo  are  available  but  have  not  been  properly  tested. HDMI Licensing,  LLC  actively 
investigates  these  instances  to  ensure  that  the HDMI trademark  is  properly  used  in  the 
market.  We  recommend  that consumers  buy  their  cables  from  a  reputable  source  and  a 
company that is trusted. 
 
For more detail information check http://www.hdmi.org/learningcenter/faq.aspx#49 
  
						

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69  – SPECIFICATIONS
 
Specifications  Model Name   DX33 50   DW332 0   DH3331  
Display Type   0.7 XGA   0.65 WXGA   0.65 1080P  
Resolution   1024x768 Native   1280x800 Native   1920x1080p Native  
Projection  D istance   1 meters ~ 10 meters  
Projection Screen Size   22.3”~378.6” inches   20.7”~351.7”  inches   21.2~361.4 inches  
Projection  L ens   Manual Focus/Manual Zoom  
Zoom  R atio   1.7x  
Keystone 
C orrection   Vertical   ±30° for ±30 steps  
Horizontal   ±25° for ±25 steps  
Projection  M ethods   Front, Rear, Desktop/Ceiling (Rear, Front)  
Data  C ompatibility   VGA,  SVGA, XGA, SXGA, SXGA+, UXGA, WUXGA@60hz, Mac  
SDTV/EDTV/ HDTV   480i, 480p,  576i, 576p,  720p, 1080i, 1080p  
Video  C ompatibility   NTSC/   NTSC (M, 3.58/4.43 MHz), PAL (B,D,G,H,I,M,N) ,   SECAM (B,D,G,K,K1,L)  
H - Sync   15, 31 – 91.4kHz
 V - Sync   24  -   30Hz, 47  –   120 Hz  
Safety  C ertification   FCC - B, cUL, UL,  CB,  CE,  CCC , KC,  PCT , NOM, China CECP , C - tick  
Operation 
T emperature   5° ~  40 °C  
Dimensions   444.6mm (W) x 330.2mm (D) x  161.5 mm (H)  
AC Input   AC Universal 100  –   240, Typical @ 110VAC (100  –   240)/+ - 10B  
Power  C onsumption   480 W (Normal) ,   380 W (Eco)   , 
						

							— 
70  —   Output Terminals   VGA x 1  
Audio RCA (R/L) x 1  
PC audio x 1  
3D - Sync x 1  
Control Terminals   RS - 232C x 1  
RJ45 x 1  
Screen Trigger : DC Jack x 1 (DC12V  200mA output function)  
Wired Remote  In  x 1  
Wired Remote Out x 1  
USB Type B for service x 1  
Security   Kensington Security Slot  
Security Bar  
Note:
 For questions regarding product specifications, please contact your local distributor.  
						

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71  – Specifications 
Model Name   D H 33 3 0   D U 33 40   D U3 3 4 1  
Display Type   0.65 1080P   0.6 7  W U XGA   0.6 7  W U XGA  
Resolution   1920x1080p Native   1 92 0x 12 00 Native   1 92 0x 12 00 Native  
Projection Distance   1 meters ~ 10 meters  
Projection Screen Size   21.2~361.4 inches   21.8 ”~3 7 1. 4 ” inches   21.8 ”~3 7 1. 4 ” inches  
Projection Lens   Manual Focus/Manual Zoom  
Zoom Ratio   1.7x  
Keystone 
Correction   Vertical   ±30° for ±30 steps  
Horizontal   ±25° for ±25 steps  
Projection Methods   Front, Rear, Desktop/Ceiling (Rear, Front)  
Data Compatibility   VGA, SVGA,  XGA, SXGA, SXGA+, UXGA, WUXGA@60hz, Mac  
SDTV/EDTV/ HDTV   480i, 480p, 576i, 576p, 720p, 1080i, 1080p  
Video Compatibility   NTSC/ NTSC (M, 3.58/4.43 MHz), PAL (B,D,G,H,I,M,N) ,   SECAM (B,D,G,K,K1,L)  
H - Sync   15, 31 – 91.4kHz
 V - Sync   24  -   30Hz, 47  –   120 Hz  
Safety   Certification   FCC - B, cUL, UL, CB, CE, CCC, KC, PCT, NOM, China CECP, C - tick  
Operation 
Temperature   5° ~  40 °C  
Dimensions   444.6mm (W) x 330.2mm (D) x 161.5mm (H)  
AC Input   AC Universal 100  –   240, Typical @ 110VAC (100  –   240)/+ - 10B  
Power Consumption   480 W  (Normal) ,   380 W (Eco) ,