Vidicode Soft Call Recorder Manual
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Soft Call Recorder Manual International Headquarters VIDICODE Datacommunicatie BV Blauwroodlaan 140, 2718 SK Zoetermeer The Netherlands Tel. +31 79-3617181 Fax +31 79-3618092 [email protected] www.vidicode.nl USA VIDICODE Datacommunications P.O. Box 3288 Wilmington, N.C. 28406 Tel. 910.452.5600 Fax 910.254.3525 [email protected] www.vidicode.com
Soft Call Recorder Manual 3 Contents 1 INTRODUCTION ............................................................... 7 2 MODELS ........................................................................... 9 3 SOFTWARE INSTALLATION .......................................... 11 3.1 Start............................................................................ 11 3.2 Set-up Wizard ............................................................. 11 4 SOFT CALL RECORDER CLASSIC ................................ 15 4.1 Connecting the SCR Classic....................................... 15 4.1.1 Connecting diagrams SCR Classic .......................................... 16 4.2 Adjusted connection SCR Classic............................... 17 4.2.1 Adjusted connection diagrams SCR Classic ............................ 18 4.3 Settings SCR Classic.................................................. 19 4.3.1 Settings record from telephone line ....................................... 19 4.3.2 Settings record from handset................................................. 20 5 SOFT CALL RECORDER GAME PORT .......................... 23 5.1 Connecting the SCR Game Port ................................. 23 5.1.1 Connecting diagrams SCR Game port ..................................... 24 5.2 Windows configuration SCR Game Port ..................... 25 5.3 Settings SCR Game Port ............................................ 28 5.3.1 Settings record from telephone line ....................................... 28 5.3.2 Settings record from handset................................................. 29
Soft Call Recorder Manual 4 6 SOFT CALL RECORDER USB ........................................ 31 6.1 Connecting the SCR USB ........................................... 31 6.1.1 Connecting diagrams SCR USB .............................................. 32 6.2 Settings SCR USB...................................................... 33 6.2.1 Settings record from telephone line ....................................... 33 6.2.2 Settings record from handset................................................. 34 7 RECORDER FUNCTIONS............................................... 37 7.1 Recording ................................................................... 38 7.1.1 Introduction .............................................................................. 38 7.1.2 Manually starting a recording ................................................... 38 7.1.3 Automatic recording ................................................................. 39 7.1.4 Stopping a recording ................................................................ 39 7.1.5 Beep while recording................................................................ 39 7.2 Playing a recording ..................................................... 39 8 DATABASE...................................................................... 41 8.1 Functions .................................................................... 41 8.2 CD Archives................................................................ 41 8.3 Names ........................................................................ 42 8.3.1 List of names ............................................................................ 42 8.3.2 Adding names from the list....................................................... 42 8.4 Notes .......................................................................... 42 8.5 Query/Search ............................................................. 42 8.6 Import ......................................................................... 42 8.6.1 Users........................................................................................ 43 8.6.2 Playing imported recordings..................................................... 43
Soft Call Recorder Manual 5 8.7 Security ...................................................................... 43 8.7.1 Opening Lock ........................................................................... 43 8.7.2 Configuring password .............................................................. 43 9 MENU .............................................................................. 45 9.1 File ............................................................................. 45 9.1.1 Current archive......................................................................... 45 9.1.2 CD Archive ............................................................................... 45 9.1.3 Recycle bin............................................................................... 45 9.1.4 Exit ........................................................................................... 46 9.2 Action ......................................................................... 46 9.2.1 Delete selected ........................................................................ 46 9.2.2 Recover selected ..................................................................... 46 9.2.3 Export....................................................................................... 46 9.2.4 Import ....................................................................................... 47 9.2.5 Build CD Archive ...................................................................... 47 9.3 Query.......................................................................... 47 9.4 View ........................................................................... 47 9.4.1 System Tray ............................................................................. 47 9.4.2 Recorder Only .......................................................................... 48 9.4.3 All ............................................................................................. 48 9.5 Options ....................................................................... 49 9.5.1 Language ................................................................................. 49 9.5.2 Hardware.................................................................................. 49 9.5.2.1 Recorder Type .................................................................................49 9.5.2.2 Record Source: ................................................................................50 9.5.2.3 Automatic Recording ........................................................................50 9.5.2.4 Silence Timeout ...............................................................................50 9.5.2.5 Detection Threshold .........................................................................50 9.5.2.6 Levels ..............................................................................................51 9.5.2.7 Game Port Access ...........................................................................51 9.5.3 Database.................................................................................. 51 9.5.4 Audio Mixer .............................................................................. 52 9.5.4.1 Mute while playing............................................................................52 9.5.4.2 Adjust Automatic Gain Control on SCR Classic ................................52
Soft Call Recorder Manual 6 9.5.5 Password ................................................................................. 53 9.5.6 General .................................................................................... 53 10 ACKNOWLEDGEMENTS ........................................... 55 10.1 Privacy..................................................................... 55 10.2 Liability .................................................................... 55
Soft Call Recorder Manual 7 1 Introduction The Soft Call Recorder (SCR) is an application consisting of an interface connecting your telephone to your PC and a computer program. The SCR enables you to record and archive telephone conversations. Up to 240 Hrs of conversation can be recorded for each Gigabyte free disk-space. Recorded conversations are stored in a database. Using the recorder buttons you can record and play conversations. The database is basically a list of recorded conversations and is referred to as an Archive. The archive can be manipulated to your specific requirements, names and notes can be added to recordings and recordings of other SCR users can be imported. It is also possible to save archives on writable CDs. This manual is organized as follows. Chapters 1-5 will instruct you to connect your SCR and talk you through your first recordings. Chapters 6 and 7 describe all major functions of the SCR including the database that stores all recordings. Chapter 8 will give you a description of all SCR features on the basis of all the menu options. Chapter 9 contains a short explanation of rights and duties that come with the use of the SCR.
Soft Call Recorder Manual 9 2 Models There are three SCR models available. Make sure which model you possess. Connections and settings vary for each model. The model is named on the packaging. The rear view of the SCR-interface also identifies each model: Soft Call Recorder Classic Soft Call Recorder Game Port Soft Call Recorder USB