Vidicode Call Recorder Manual
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Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 61 Ring Variation Ring variation allows you to program the number of bleeps per ring, and how long they last for. Ring Frequency Each ring is split into a sequence of a few double tones, the frequency of which can be programmed with this parameter. Ring Volume This parameter sets the loudness of the ring. The setting ‘Off’ is used to switch off the ring of the Call Recorder 8.2.8 Use of Speaker with Answering Machine Speaker after Answer: On NEXT CHANGE BACK This parameter allows you to listen to the telephone answering machine via the speaker. W hen it is switched to ‘On’, the loudspeaker will automatically turn itself on when a message is being spoken into the answering machine, so that you could pick up the phone yourself if you wanted to. 8.2.9 Maximum Message Time Max. Message time: 120s NEXT CHANGE BACK The maximum length of a message recorded onto the answering machine can be set with this function, and can be varied between 30 and 7650 seconds. Programming a long maximum message time is no problem, because recording is stopped automatically at the end of the message, or when the connection is broken off.
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 62 It is also possible to set the maximum message time to “Off” so that it will not allow a message to be left.
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 63 9 The Telephone Answering Machine A Call Recorder connected to a normal analog telephone line can be used as a telephone answering machine. Its use as a telephone answering machine does not hinder its use as a Call Recorder. The telephone answering machine can be operated from the desk, as well as remotely. 9.1 Desk-Top Operation 9.1.1 Switching On and Off The answering machine can be switched on and off by pressing . You will see: Answering Machine SEARCH WELCOME ON Press the ‘ON’ softkey. The display will indicate that the recorder is going to function as a telephone answering machine. Monday 12-04-99 16:36 Answering Machine 9.1.2 Welcome Messages There is a maximum of 30 different welcome messages available, and if this facility is used, one should be careful to select the right message every time the answering machine is left on. How the answering machine can be programmed is described below:
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 64 Recording and Playing a Welcome Message Press . Press the ‘W ELCOME’ softkey. The display says: Welcome message SYSTEM DELETE STOP W ith the help of the recorder keys a new welcome message can now be recorded or listened to. As usual, recording is done with the recorder keys. Press the ‘RIGHT’ softkey if you are happy with the recording; press the ‘W RONG’ softkey if you want to break off recording. A maximum of 30 possible messages can be recorded, played and used by typing in the following: 0 –9 Select welcome message 0 to 9 #0-#9 Select welcome message 10 to 19 *0-*9 Select welcome message 20 to 29 If any message other than 0 is chosen this will be indicated on the display: Welcome message 14 SYSTEM ERASE STOP 9.1.3 Playing Back Messages If any messages have come in during your absence the display will say: AWAY Mo 19-08-98 17:09 4 new Messages Press to listen to them. The Call Recorder will start playing them straight away.
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 65 The messages can be played again with the help of the recorder keys, which have the same function here as they have when telephone call recordings are being played back. Afterwards you can decide whether you want to store them or delete them. Tip: You have another chance to store or delete the messages later if no new recording (message, memo or call) has yet been started. Just press after you have pressed . 9.1.4 Playing Old Messages If messages have not been erased straight after being played, they can be played again later. Press , and then the ‘SEARCH’ softkey. Answering Machine SEARCH STOP Press the ‘SEARCH’ softkey if you want to listen to old messages. Next, the messages are searched for on the basis of the date and search code. 9.2 Operating the Call Recorder Remotely 9.2.1 Introduction The messages in the answering machine can be played remotely, and the welcome message and password can be changed remotely as well. The precondition is that the Call Recorder answers your call, which it can only do if the answering function has been switched on before the office was left, or if it has been programmed to ‘always answer’ the telephone after a set (large) number of rings. W hen the Call Recorder is dealing with messages received remotely, it uses spoken statements that have been, or can be, stored in its memory. These would take up rather a lot of space in a Flash Call Recorder or a LS120 Call Recorder, but in a Hard Disk Call Recorder the space they take is negligible. For this reason the statements are already present in a Hard Disk Call Recorder at delivery, while the memory of the Flash and LS120 models only
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 66 contains a subset of them, sufficient to maintain a basic functioning of the answering machine. If a Flash recorder or LS120 recorder is regularly being used to play messages remotely, you could speak in these statements into the Call Recorder yourself, or have your supplier put the manufacturer’s statements in for you. W hen they have been added, the Flash and LS120 models function just like the hard disk one. 9.2.2 Entering the Password W hen the Call Recorder is called and functions as an answering machine, the welcome message will be played.If a 1 is entered while you are listening to the message, the Call Recorder will ask for your password, the same one used to limit entry to the keyboard. The password will need to be keyed in with a ‘wicket’ (#) at the end. Next the menu will ask you to select one of the following options: 1 Playing new messages 3 Selecting a welcome message (not with Flash / LS120) 5 Changing the password (not with Flash / LS120) 6 Changing the welcome message (not with Flash / LS120) 9 Disconnect 9.2.3 Listening to New Messages Remotely W hen you enter a 1 in the menu, the new messages will be played. If, as is the case at delivery, system messages 0 to 9, 188 to 200, and 210 to 259 are present in the system, the date and time of entry of each message will be mentioned. W hile the messages are being played, there are control options. The telephone keys can be used to play the messages back and forth according to the following scheme: 110 seconds2next message310 seconds
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 67 back forward 460 seconds back5pause660 seconds forward 7300 seconds back8stop9300 seconds forward *0# Messages that have been listened to remotely, remain stored as new messages. This has been done to prevent people ‘at home’ missing a message. W ith remote access the messages are played again and again. To prevent this happening, press 0 five times after you have listened to them. This marks them as having been listened to. 9.2.4 Selecting a Different Welcome Message Remotely The welcome message can be changed to any one of the maximum thirty messages stored. After you have selected this option in the first menu, the recorder will ask you to enter the number of the welcome message. 9.2.5 Changing the Password Remotely Option 5 in the menu allows you to change the password remotely. After the new code has been entered, it will be read out to you first as a check. Simply follow the spoken instructions. 9.2.6 Changing the Welcome Message Remotely The menu also offers you the option of speaking in a new welcome message, or choosing a different message from a number of messages spoken in previously. Again, just follow the spoken instructions.
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 68 9.2.7 Switching the Answering Machine on Remotely Even if set on ‘home’, the Call Recorder can be programmed to answer the phone when it rings for a very long time. By doing so the recorder will automatically switch itself to ‘away’. The next time somebody calls, the Call Recorder will answer immediately. 9.2.8 Changing the System Messages W hen the Call Recorder is operated remotely, a number of spoken statements are used, the so-called system messages. They have a permanent function, but can be adapted to fit your requirements. A possible reason could be that you prefer all messages to be spoken by the same voice. It is not advisable to change the system messages: a lot of work is involved, and the only person who ever hears them is the owner of the Call Recorder. To change the system messages proceed as follows: • Press • Press the ‘W ELCOME’ softkey • Press the ‘SYSTEM’ softkey • Enter the number of the system message • Record or play the message with the help of the recorder keys • After recording, listen to the message with the recorder keys, confirm the change with the ‘STORE’ softkey, or cancel it with the ‘CANCEL’ softkey. The following system messages are present at delivery; those printed in bold are the only ones present in Flash or LS120 recorders: Date and Time W hen the Call Recorder reads out a message remotely, it starts by mentioning the date and time it came in. The following system messages are used for this:
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 69 0-9 zero to nine 188 to 199 ‘January’ to ‘December’ 200 ‘hour’ 210-259 ten to fifty nine Answering Machine The welcome message is also saved as system message 300. It would normally be accessed by first pressing ‘answering machine’, and next ‘W ELCOME’. A caller would hear the following two system messages on the answering machine: 300 W elcome message. At delivery this is:‘This is a telephone answering machine. Unfortunately we cannot help you personally at the moment. Please leave a message after the tone including your name and number.’ 303 ‘Your message has been saved.‘ Most users will only want to change these two system messages. The other messages are only used when the owner accesses the recorder remotely. Operating Remotely The following system messages help the owner when operating the recorder remotely: 304 ‘No new messages received’ 310 ‘To listen to the new message press 1. To select a different welcome message, press 3. To change your password, press 5. To record a new welcome message, press 6. To disconnect, press 9’. 311 ‘Enter your password’ 312 ‘Your password is:
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 70 313 ‘To save, press 1; to start again, press 2; to cancel, press 3.’ 314 ‘The password code has been saved.’ 315 ‘To record a new welcome message, press 1; to play the current welcome message, press 2; to cancel, press 3.’ 316 ‘To record a new welcome message, press 1; to play the new welcome message, press 2; to cancel, press 3; to start using the new welcome message, press 4.’ 317 ‘The new welcome message is in use now.’ 320 ‘Enter the number of the welcome message.’ 321 ‘This welcome message does not exist.’ 322 ‘The welcome message selected is:’ 323 ‘To confirm your selection, press 1; To play the message to check it, press 2; To cancel, press 3.’ 324 ‘The change has been processed.’ 330 ‘You have listened to all of the new messages.’ 335 To listen again, press 1; to go back to the menu, press 3; to disconnect, press 9. 339 ‘You will now be disconnected. Goodbye!’