Vidicode Call Recorder Manual
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Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 91 16 Accessories There are several accessories available for your Call Recorder: Crypto Card option, order numbers 1350, 1356 and 1357 This option has been extensively described in chapter 12. Crypto Cards can be supplied in three different ways: - Article 1350, set of 3 identical cards - Article 1356, set of 6 identical cards - Article 1357, set of 4 x 3 different normal cards and 3 master cards that can be used to play the recordings of the other cards. Article 1357 is meant to be used as security in combination with Call Recorder Archive Software that can archive the recordings of four recorders in a PC via LAN, Internet or intranet. Archive Software for Windows (versions 95/98/ME/2000/4.0), order number 1352 The function of this software is to archive the recordings of your Call Recorders on a PC. These recordings can be played directly from the archive via the loudspeakers of the PC. There are two possible ways to connect to the recorder, namely via a network (LAN or Internet) and via the COM port. The network interface is many times faster than the connection via the COM port, which makes it the preferred option. If there is no network available, one should consider making a connection between the network interface of the recorder and the (possibly acquired for that purpose) network interface of the PC. If a connection between the recorder and the PC is not possible, the software can be used to read onto the disks of recorders with LS 120 floppy disks and to present them as archive. The software can automatically archive the recordings of all 4 computers. A complete backup of all recordings can be maintained.
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 92 The software can also be used to select only important recordings and to copy them into the archive. Monitor Software, order number 1354 Monitor Software makes it possible to listen in to the recordings of a Call Recorder via a LAN or via Internet. The user can choose from a list of recorders. Crypto Card reader for the PC, order number 1351 The Crypto Card reader is necessary for playing recordings made with a Crypto Card on a PC. It can be used both with Call Recorder Archive Software and with Monitor Software. Foot Switch, order number 1195 This is a useful tool when typing out recordings, especially when transcribing the minutes of a meeting. The Start, Stop, Fast-forward and Rewind functions can all be operated by foot. The Call Recorder comes supplied with a connection for the foot switch. Table top Microphone for Recording Meetings, order number 1196 W hen the Call Recorder is regularly used for recording meetings, some users prefer a tabletop microphone to use of the headset microphone. Various common models can be used. The microphone referred to here is one especially designed for video conferencing, eminently suitable for recording group conferences. Multimedia Loudspeakers, order number 1197 W hen the internal loudspeakers do not suffice, multi media loudspeakers with built-in amplifiers can be connected to the ls connector of the recorder.
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 93 Cable for connection with a PC, order number 1353 In order to be able to use archive software via the COM port, a special cable is needed that connects the COM port of your PC with the Call Recorder. This cable is not needed if Archive Software communicates with the Call Recorder(s) via network or Internet. The cable comes supplied with an adapter so that it is suitable for 9-pole and 25-pole communication ports. LS120 Disks for the LS120 Call Recorder, order number 1172 This type of disk can be bought from the supplier of your Call Recorder, but any type of LS120 disk can be used. LS120 Drive for Building into your PC, order number 1174 A PC version of this type of diskdrive can also be supplied; there are various makes available.
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Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 95 17 Guarantee Conditions This chapter gives a general overview of the guarantee conditions. W e can send you a copy of the complete text on request. Your Call Recorder has a 12-month factory guarantee. The guarantee is effective for normal use only. W e would like to emphasize that the guarantee is not valid under exceptional environmental conditions, such as extreme temperatures or humidity levels, nor in the unlikely event of a lightning strike. The guarantee is also not valid if the machine has not been handled properly, for example when it has been dropped, or bumped into. Hard disks are fragile. In order to qualify for guarantee, you should contact your supplier, and show the receipt. If your supplier cannot help you, you should contact the manufacturer. The manufacturer reserves the right to determine the final date of the guarantee period on the basis of the date of production. Costs of transport to and from the supplier or the manufacurer are for the buyer’s account. W e would like to stress that the guarantee is for parts only, and does not cover any costs resulting from the breakdown of the Call Recorder or its software.
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Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 97 18 Additional Information Call Recorders have various extra features that have not been described in this manual. Additional information about this is given in a technical information bulletin meant for suppliers; users can order this, or download it from the Vidicode Internet websites (WWW.VIDICODE.NL or WWW.VIDICODE.COM for USA) Subjects discussed in this technical documentation are the very extensive further configuration options, remote configuring, and how to put a new software version in the recorder. The further configuration options concern all aspects of operation, but in our experience most people are interested in configurations related to user’s access and special ways of recording. The way in which the Call Recorder operates, can be modified by your supplier and other experienced programmers to fit in with your specific wishes. That is why it comes supplied with its own programming environment, Argus BASIC. At the moment the manual of Argus BASIC for the latest version of the Call Recorder (with IP connection and IC card) is not yet available, but it will be published via the Internet in the near future.
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Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 99 19 Index A accessories, 91 analog telephone, 17 answering machine, 63 Archive Software, 77 Archiving, 45 Archiving recordings, 34 Asking to store or delete, 39 audio recorder, 19 Automatic copying, 50 Automatic recording, 33 B Beep after storage, 40 broken off recordings, 87 C Caller ID, 59 Capacity of the recorder, 9 card code, 80 clock, 31 compression factor, 30 configuring the recorder, 23 connections, 16 copy memory, 48 Crypto Card, 79 Crypto Card option, 91 Crypto Card reader PC, 92 D DHCP, server, 75 Dialling a number, 55 Dialling from the Memory, 57 digital and ISDN telephones, 18 disk drive, 85 Disk functions, 48 distortion of sound, 88 E earth-flash, 58 erase recordings, 46; 83 Erasing memory, 50 external contact, 19 F Fast forward key, 13 Flash Call Recorder, 45 foot switch, 41 Foot switch, 92 footswitch, 16; 19 Free space on disk, 49 FTP, 74 FTP protocol, 77 Function keys, 12 function of the recorder keys, 36 G Guarantee Conditions, 95 H Handbediend opnemen, 33 handset connection, 8 HANDSET RECORDING’, 18 headset rest, 15 hook-flash, 58
Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV 100 hook-flash time, 58 I IP address, 75 IP port, 76 IP subnet mask, 75 ISDN telephones, 18 J jumpers, 18 K K-break detection, 59 L language, 32 line current, 8 low compression, 9 LS120 Call Recorder, 47 LS120 disk, 47 LS120 disks, 93 LS120 disks and your PC, 52 LS120 drive for PC, 93 M maintenance, 85 Management of the archive, 46 Maximum Message Time, 61 meetings, 71 microphone, 71 microphone for recording meetings, 92 Microphone settings, 40 Minimum time of call, 38; 39; 40 monitor, 77 Monitor Software, 92 Multimedia loudspeakers, 92 N network interface, 77 normal recorder, 71 Notification tone, 39 P Parallel to a telephone line, 8 password, 31; 66 Pause recording, 34 PC - connection to.., 19 PIN code, 80 Play key, 13 Playback volume, 40 Playing back from a disk, 52 Powering on, 20 problems, 87 PUC code, 80 Putting on hold, 58 Q Quality of recording, 30 R Record key, 13 record while nobody is calling, 88 recorder settings, 30 Recorder settings, 38 recording keys, 13 register number that you dial, 59 Reset all values, 32 Rewind key, 13 Ring Frequency, 61 Ring Variation, 61 Ring Volume, 61 Rings to answer on, 60