Vidicode Call Recorder Manual

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  11 The Call Recorder with a LS120 drive makes all its recordings in the (flash) 
memory. Every night these recordings are automatically stored on the LS120 
disk.  W hen space is about to run out, a warning will appear on the display, 
and a new LS120 should be placed in the disk-drive of the recorder. 
It is also possible to manually copy the recordings onto the LS120 disk, In this 
way several copies can be made, if this is required. 
The maximum number of recordings that can be kept on an LS120 disk is 
2048. 
1.3.3  The Flash Call Recorder 
 The Flash Call Recorder has two important areas of application: 
•  applications in which recordings only occasionally need to be stored 
permanently  
•  Applications in which the computernetwork continually centrally archives 
recordings (e.g. at least once a day) 
In the first application the capacity has therefore been split into two parts, 
unlike the Hard Disk Call Recorder. 
One half of its memory works just like a Hard Disk Call Recorder, continually 
overwriting the oldest recordings. The other half of the memory serves as an 
archive. A recording in the archive will be kept until it is erased by the user. 
By pressing on the red button, for instance, the user is able to place a 
recording  in the archive. 
W hen the archive is about to reach its limit, i.e. no more than 30 minutes of 
standard quality recording can be added, a warning will be displayed on the 
screen. Recordings will need to be erased, but before this is done, they can 
be archived in a PC. 
In the second application this type of recorder works just like a Hard Disk 
recorder. Its entire capacity is utilised, and when the memory is full up, the 
oldest recordings will be overwritten. It is essential that our Call Recorder 
Archive Software has been installed on the network and automatically 
archives the recordings at least once a day. In the case of automatic 
archiving, using a Flash Call Recorder is more economical than using a Hard 
Disk Call Recorder.  
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  12  There is no limit to the number of recordings in this type of Call Recorder 
other than the capacity of the memory. 
1.4 Some Terminology 
For clarity the following terms are used to refer to the recorder’s controls:  
 
1: LCD or display  The screen that gives the user information 
2: Softkeys    The keys under the display that perform the 
function on the display 
3: Telephone keys  The keys  0 and 1 to 9, * and # 
4: Function keys The keys with their function shown  above them as  
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  13 a pictogram 
5: Recording keys  
The keys , , , ,  and , similar 
to those on a cassette or video recorder 
 
The following terms are used to describe the recording keys: 
 
 Record key  
 Rewind key 
 Stop key 
 Play key 
 Fast forward key 
 Special Call Recorder key for selecting the next recording 
 
The following are the function keys: 
 
 Telephone key 
 Loudspeaker key 
 Telephonebook key 
 Disk key (for model with hard disk or flash disk) 
 Disk key (for model with LS120 floppy disk) 
 Call Recorder key 
 Audio Recorder key  
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  14 
 Answering Machine key 
 Menu (Configuration) key 
 
 
  
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  15
2  Installing the Call Recorder 
2.1 Unpacking 
The Call Recorder comes supplied with the following parts: 
• headset 
•  mains supply adapter  
•  telephone cable with 2 jack plugs having six contacts 
•  adapter plug for the local telephone network, when applicable 
•  short coiled telephone cable with 2 jack plugs having 4 contacts 
•  metal rest for the headset, and a small plastic bag with two screws 
and rings for mounting it  
• this manual 
•  one LS120 disk (only with model 1370) 
2.2  Mounting the Headset Rest 
The headset rest has two square corners on one side. These should be 
pressed firmly into the L-shaped groove at the bottom of the recorder, and 
then tightly screwed in with the two screws and rings supplied. 
    
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  16  2.3   Connecting the Call Recorder 
The way the Call Recorder is connected depends upon the intended use. The 
available connections are listed below.  
A  Connection for a footswitch and/or start recording switch 
B Connection for external mains supply 
C  Connection for headset/microphone/external speakers 
D  Connection for link to computer 
E Connection to a 10BaseT ethernet hub/switch 
F
  Connection for recording via the handset of the telephone  
G  Connection for recording via telephone and telephone line 
 
 
Every application requires the following connections to be made: 
B Connect the external mains supply adapter to B 
C  Connect the headset to C 
The use of the headset itself is not compulsory. A separate microphone, or 
multi media speakers, could be connected to the headset/microphone port as 
well. 
Use as a Telephone 
In this application the Call Recorder itself is used as the only telephone. This 
is possible when there is an analog telephone connection for non-system-
bound telephones. W hen the Call Recorder is used in this way it should be 
connected as follows: 
G  Connect the telephone line to the ‘LINE’ port  
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  17 The telephone cable with the RJ12 jacks that comes supplied with the Call 
Recorder should be used for this. It is an American type of cable that is 
becoming increasingly popular outside America.  
If you still have an old-fashioned wall socket, the telephone cable can be 
connected with the adapter supplied. 
Use in Combination with an Analog Telephone 
In this application the Call Recorder and the telephone stand side by side. 
The following should be connected: 
G  Connect the telephoneline to the ‘LINE’ port 
  Connect the telephone to the ‘PHONE’ port 
If you have a normal analog extension, you will now be able to use both the 
recorder and the telephone for making calls. All calls will be recorded. 
If your phone has been equipped with a special local plug, it can easily be 
connected onto the adapter plug supplied. 
Use in Combination with a System-Bound Analog Telephone 
In this application the Call Recorder and telephone stand side by side. The 
following should be connected: 
G  Connect the telephoneline to the ‘LINE’ port 
  Connect the telephone to the ‘PHONE’ port 
If you own a telephone that is system-bound  (i.e. that is part of the in-house 
telephone network) but is analog in its functioning, only the phone can be 
used for making calls, not the recorder. The recorder will record all calls made  
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  18  on the telephone. There is a possibility that the recorder will not always 
register the numbers you dial.  
If your phone has been equipped with a special local plug, this can easily be 
connected onto the adapter supplied. 
Use with Entirely Digital and ISDN Telephones 
In this application the recorder and the telephone stand side by side. W hen 
used in this way the recorder taps the conversation on the cable between the 
telephone and the telephone handset. The following should be connected: 
F  Disconnect the cable of the telephone handset from the side of 
the phone, and connect it to the ‘HANDSET RECORDING’ - ‘to 
handset’ port 
Use the short cable supplied to connect the old connection to 
the telephone handset on the phone to the ‘HANDSET 
RECORDING’ - ‘to base’ port 
If you have a modern telephone, the cable of the handset will fit straightaway. 
You might own a telephone with an integral cable, in which case a special 
cable may need to be made. Alternatively you could possibly swap your 
phone with someone else’s in your firm who owns a more modern model. 
 
Note: This method of connecting  may mean that two jumpers within the recorder have to be adjusted. They can be found at the back of the recorder and are marked: JP3. 
JP3 enables you to adapt the Call Recorder to a different wiring from the cable between your telephone and telephone handset. Normally the inner two wires serve the loudspeakers, while the outer two serve the microphone, or the other way round: so either MLLM or LMML. In this case the jumpers JP3 are in the correct position.   
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  19
The alternative is that the pairs of wires lie next to each other, according to the schedule MMLL. If that is the case, the recorder can be adjusted by placing both the jumpers on JP3 that are normally directed towards the left side (on pin 1 and 2 and on pin 4 and 5) of the recorder so that they directed to the right side of the recorder (that is on pin 2 and 3 and on pin 5 and 6). 
In order to do so it is necessary for you to open the recorder. If this is too difficult for you, your supplier will gladly assist you. 
NB: You may have noticed that this way of connecting works for every type of telephone, so should be the preferred one. There are two drawbacks to this method, however. One is that the recorder cannot distinguish between a free and an engaged telephone line, and will stop recording when there is a longish pause, for instance when you walk away from your telephone to get something, occasionally resulting in two recordings of one conversation. The other drawback is that the recorder cannot be used as an answering machine or telephone when connected this way. 
Use as a Normal Audio Recorder 
W hen the Call Recorder is in use as a recorder, apart from the power supply, 
only the normal audio connections are used, i.e. ‘HEADSET mic’ 
(microphone) and ‘HEADSET ls’ (loudspeaker). 
Use of the Footswitch (option) 
The only additional connection needed is: 
A  Connect the footswitch to the ‘SWITCH’ port 
Use of an External Contact as Start Switch 
The only additional connection needed is: 
A  Connect the external switch to the ‘SWITCH’ port 
Connecting to the PC (with optional PC software)  
If you have PC software for the Call Recorder, the PC should be connected 
as follows:  
						

							Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  20  For a direct serial connection: 
D  Connect the PC cable to the ‘PC’ port on the Call Recorder, and to 
Com 1 or Com 2 on the PC 
The throughput of a serial connection is rather slow but this type of 
connection can be made with almost any PC 
For a connection over the LAN or internet: 
E  Connect the ethernet port of the recorder with a hub or switch of 
your network using a standard network patch cable 
This is the preferred way for an office environment with several recorders. 
For a direct connection between the ethernet port of the recorder and 
the ethernet port of a PC 
E  Connect the ethernet port of the recorder with the ethernet port of 
the PC using a special crossover cable 
In this way a very fast connection between a PC and a recorder can be 
established for applications where there is only one PC and one recorder. 
W hen such a fast connection is required but the PC has no ethernet card but 
does have a USB port, as is common on notebook PC’s, a USB to ethernet 
adapter can bridge the gap and offer a cost efficient high speed connection. 
2.4  Turning on the power 
Connect the mains supply adapter to the mains. The display will show the 
following text: 
RESET
Followed by: 
INIT