Vidicode Call Recorder Manual

Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  81 If you lose the PUC and the card code it will not be possible to play the 
recordings made with the card. Your manufacturer can NOT help you with 
this, and the recordings will be permanently lost. For this reason we strongly 
advise you to keep the PUC and a copy of the card in a safe place, such as a 
safe. 
12.3  Recording with the Crypto Card 
In order to operate the Crypto Card it is simply entered into the recorder. The 
display will...

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Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  83
13  Erasing a Recording 
A Call Recorder will automatically erase recordings. A hard-disk Call 
Recorder will erase the oldest recordings; A Flash Call Recorder will erase 
the recordings that have not been archived, while an LS120 Call Recorder will 
erase the recordings in the Flash memory that have already been archived on 
the LS120 disk. In actual practice this means that the recorder itself will erase 
the recordings that are no longer...

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16-04-98 12:50 7936171
BACK ERASE BACK
•  Press ‘ERASE’ again to confirm erasing. 
•  The display  will say: 
16-04-98 12:50 7936171
One moment please
•  As has been mentioned before, this takes some time because the 
recording is being erased.  
  

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14 Maintenance  
Experience with products similar to the Call Recorder has taught us that you 
can expect it to have a long life. The electronic parts of the Call Recorder do 
not require any maintenance, but the mechanical parts may suffer wear and 
tear.  
14.1  Changing the Disk Drive 
Please bear in mind that the life of a disk drive (hard disk or LS 120 disk) is 
shorter than that of the recorder itself.  
•  The LS120 drive should only be...

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15  Possible Problems & Frequently Asked 
Questions 
This chapter lists a number of possible problems and their solutions. The 
questions most frequently asked are also discussed. 
15.1 Possible Problems 
The Call Recorder does not start recording when I pick up the handset 
Possible causes are: 
1.  The source of signal (telephone, handset, microphone or line) has been 
incorrectly set 
2.  The connections are not correct, or might be loose....

Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  88  seconds by default. If you regularly make several phone calls close together 
press the “telephone” key in between calls to speed up this process. The 
current recording will be stopped, after which a new recording can be started. 
(see the problem below) 
The Call Recorder “just” starts to record while nobody is calling 
This can only happen when the recorder has been set to “line” or “handset”, 
and is caused by the handset picking up sound...

Call Recorder Manual ©-2001 Vidicode Datacommunicatie BV  89 exchanges that work with Earth-Flash from functioning properly. The 
solution is to use the correct cable. 
15.2  Frequently Asked Questions 
How can I make a backup of recordings if I do not have an LS120 
Recorder. 
There are two ways to save calls for a longer period of time: 
1.  Install the Call Recorder Archive software (art.no.1352) in a PC (W in95, 
98, 2000, NT4). This allows you to permanently archive important calls in 
your PC. 
2....

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