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US Robotics Wireless MAXg ADSL Gateway User Manual

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Page 11

9 up security on your wireless network. U.S. Robotics strongly recommends that you secure 
your network as directed on this page.
Follow the on-screen instructions to configure security, and click Apply when done.  The 
status page of the gateway’s Web user interface automatically appears after you do this.
Your wireless network is now secure. You may close your Web browser and 
EasyConfigurator.
You can now start up a Web browser. We suggest that you register your product and test 
your connection by...

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10
Status LEDs 
The gateway has several LEDs on its front. The LED conditions listed below indicate the 
operational status of the gateway.
Solid The gateway is powered on.
Off The gateway is powered off.
Solid A wireless device is connected to the gateway. 
FlashingThe gateway and computer are exchanging data over a 
wireless connection.
Off  No wireless client is connected to the gateway. 
Solid The gateway is connected to the Internet.
Flashing The gateway is exchanging data with the Internet....

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Gateway Back
NOTE: To reset the gateway, insert a pin or paper clip to briefly push the Reset 
button. If you want to reset the gateway, do not press this button for more than 
5 seconds, as this resets the gateway’s configuration to the factory defaults. 
ADSLDigital subscriber line RJ-11 service jack
USBPort that accepts a USB cable to a printer.
1 - 4Ethernet ports 1 - 4
ResetA recessed button that resets the gateway (see note below)
9VDCInput jack that accepts a cable from supplied power adapter...

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Troubleshooting
To help diagnose a problem, first use the following troubleshooting checklist. 
1. Confirm that you are using the AC power adapter that came with your gateway 
and that it is connected to the gateway and to an active wall outlet. Make sure 
the Power switch is switched to the on position. The   LED should be lighted.
2. Confirm that you have securely connected the telephone cable to the telephone 
wall jack and to the gateway. The   LED should be lighted if you have ordered 
and...

Page 15

13 4. The Web user interface opens with a status page.
If you cannot access the Internet...
A number of devices have to work together for your computer to access the Internet.
NOTE: For completeness, the following drawing shows both wired and wireless 
connections between your computer and your U.S. Robotics Wireless MAXg ADSL 
Gateway. You’ll normally use only one type of connection on each computer.
A. Your computer connects to your Wireless MAXg ADSL Gateway via a wireless or wired 
connection.
B. The...

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14
Step 1: Can your computer connect to your Wireless MAXg ADSL Gateway?
Open a Web browser to the gateway’s address: http://192.168.1.1 (Please note that if 
you’ve modified the gateway’s LAN IP address, you must use the new one.)
If the gateway’s Web user interface appears, go to Step 3. Otherwise, the gateway may 
need to be restarted:
1. With a thin tool such as a paper clip, briefly press the Reset button on the back of the 
gateway. 
2. Wait one or two minutes as the gateway restarts. 
If you use a...

Page 17

15 If your gateway broadcasts its network name, you can use your computer’s wireless 
utility to scan for it. (This is typically called a “site survey.”) If the utility cannot 
detect the gateway, it may be a signal problem.
2. Ensure that the computer’s wireless utility is using the correct network name and 
security settings for your gateway. 
Settings such as network name, security method (WPA, WEP, etc.), and security keys 
must all match. So if your gateway is using WPA encryption, each wireless...

Page 18

161. With a thin tool, such as a paper clip, press the Reset button on the back of the 
gateway for at least five seconds. 
2. Wait about one or two minutes as the gateway restarts. 
3. Please restart your computer so that it will connect to the gateway. 
4. Try to access the gateway’s Web address at http://192.168.1.1
If the gateway’s Web user interface still does not appear, the gateway may have failed. 
Please contact U.S. Robotics Customer Support. See the contact information later in this...

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Technical Support
• Many of the most common difficulties users experience have been addressed in 
the FAQ and troubleshooting Web pages for your specific product. For current 
product support and contact information, go to the U.S. Robotics Web site at: 
http://www.usr.com/support
• Look in the User Guide on the U.S. Robotics installation CD-ROM -- more 
advanced configuration and troubleshooting information is available there.
• Contact the U.S. Robotics Technical Support Department. 
Getting...

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