Toshiba Voice Processing Vp100 Installation And Maintenance Manual

PREPARING THE PHONE SYSXM 
2-3 
Figure 2-2 is a block diagram,of the VP 100 connected to a phone system that has in

2-4 installation and Maintenance Manual 
2.2 DETERMINING NECESSARY CHANGES 
) 
A survey of the existing phone system. is done durin, 
0 the initial phase of the implementation .- process. From the descriptions of the application(s), decisions are made about how_the VP 100 
should be used. Refer to the Product Description manual - IMPLEMENTATION for a list of 
questions to ask during the survey. 
Use the results of the survey and the type of application to determine the necessary changti. 
Schedule and...

PREPARING THE PHONE SYSTEM 
2-5 
T 
-I 2.3 
./ CHANGES TO CENTRAL OFFICE TRUNKiNG 
Central Office (CO) changes may be needed t-o: 
- _ 
_. _ 
i 
. 
Add trunking capability. 
Change the order of trunk hunting. 
Create new trunk hunting groups. 
Add, change, or delete InWXTS (l-800) services. 
Add, change, or delete DID or Centrex services. 
.*- 
Split the hunt group (directory listed number), allowing some trunks to be directed to the 
console and some to the VP 100. 
Additional Trunking 
The specific...

‘, 2-6 lnstalla:~in and Maintenance Manual 
n Ordering CO Trunking Changes 
__ .- 
Contact the customer about making arrangements for changes in ti-unking Typically. these 
changes require significant lead tive. The CO requires an agency letter from the customer 
authorizing you to act on their behalf. 
Figure 3-3 is a sample agency letter you may want to use. 
.*- 
. 
DATE: 
TO: All concerned operating telephone companies and other 
common carriers 
ATTENTION: Supervisor 
On this date we have entered...

b: ! ./’ 
> 
PREPARING THE PHONE Sh’S-EM 
2-7 
2.4 CHANGES TO THE P.HONE SYSTEM 
Changes may be requirsj to the following: . 
.- 
. 
The VP 100 port extensions. 
. Called extensions. .-- 
. 
Trunks. 
- Redirection. 
- Selection. 
- _ 
Additional equipment ma)’ be required before these changes can be made. Most changes ane to the 
PBX database. 
n The VP 100 Port Extensions 
. 
Connect and configure the port extensions using the following steps: 
1. Designate one 2500-type, single-line, touchtone...

2-8 lnstal~ation and Maintenance Manual 
._ 
.- 
- _ 
_. _ 
n 
. n Trunks 
._ 
._ - 
1. 
t@? In cases Lvhere thePBX queues calls to a busy hunt group and no overflow position 
can be defined, you may want to set up a “terminal” hunr group with the arrendsnt. if 
possible. or other intercept position as the last member of the hunt. When all the 
VP _ 
100 
ports are busy, calls hunt to this last member of the 2roup for answer. 
. 
Record the pilot number for each hunt group. Depending on the PBX type_ the...

PREPARING THE PHONE SY_=-Zkl 
2-7 
3 
2.4 CHANGES TO THE PHONE SYSTEM 
_- Changes may be require; to the following: . 
.- 
. 
The VP 100 port exr?nsions. 
. Called extensions. 
. Trunks. 
- Redirection. 
- Selection. 
- _ 
Additional equipment ma_v be required before these changes can be made. Most changes are to the 
PBX database_ 
IU The VP 100 Port Extensions 
Connect and configure the port extensions using the following steps: 
1. Designate one YKLtype, single-line, touchtone extension for each VP...

2-8 /nsta//ab;on and Akmienance Manual 
-. _. _ 
n 
Toshiba VP Systems Release 6 1 December, 1992 
. n Trunks 
1. 
t@ In cases where the PBX queues calls to a busy hunt group and no overflou position 
can be defined, you may want to set up a “terminal” hunt group with the ansndanr. if 
possible. or other intercept position as the Iast member of the hunt. When 211 the VP . . 
100 ports are busy. calls hunt to this last member of the 3oup for answer. 
. 
Record the pilot number for each hunt group....

PREPARING THE PHONE SYSTEM 
2-9 
- _ 
n 
_. _ 
If you can talk with someone.familiar with the phone system. describe the feature (i.e.. “ability 
to direct a trunk or 
goup of trunks to a spscit>c estension or hunt group rather than being 
directed fo an attendant console-for ans~v&‘*). They should be able to supply the name of the 
feature for that phone system. 
. 
Trunk Selection 
With some phone systems, incoming cal.ls hunt from the beginning of a td;k group (trunk 1, 
trunk 2,...) for an available...

2-10 lnstaJ &on and hlaintenance Manual 
. 
Dear (PBX-Vendor Name):. * 
This is to confirm the service order(s) that needs to be placed for our mutual 
customer, (company name) to prepare for the installation of their VP 100 System? 
.‘-- 
The following items are pertinent to the order(s): 
I. Extension changes. These changes need to be completed by (date). The 
(manufacturer/model type switch) is to be configured as follows: 
a. Terminate (number) single-line stations on (number) in the telephone...