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Toshiba Strata Xiie, Strata Xxe Electronic Key Telephone Systems Installation And Maintenance Manual
Toshiba Strata Xiie, Strata Xxe Electronic Key Telephone Systems Installation And Maintenance Manual
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INSTALLATION INSTRUCTIONS SECTION 300-020-200 JULY 1986 11) Use the INC switch to correct data in LED #2 display. 12) Depress the MOQ switch once. e LED #1 displays 6 (start). l LED #2 has no display. 13) Slide the STR switch to ON and then back to OFF. * LEDs go off. l Data is transferred to working memory and time keeping starts. NOTE: If LED #I is changed to QFF before STR is operated, existing data will not be changed regardless of adjustments made in previous steps. 08.30 Program Listing 08.31 The HSMB has the capability to retrieve current customer data from memory and output it to the SMDR printer. 08.32 See Section 300-020-300, Program- ming Procedures, for printout method and for- mat. 09 SYSTEM TEST PROCEDURES 09.00 EKT Functional Check 09.01 In order to verify basic system func- tions, and confirm the proper functioning of the EKT itself, perform the following test procedures at each station. Begin with the lowest numbered station, and continue through all stations. 09.02 With handset on-hook: a) Depress the m key. * INT LED: l-use flash. e SPKR LED: on steady. l MIC LED: on steady. l Listen for intercom dial tone via the EKT speaker. b) Adjust speaker volume with the volume control on the right-hand side of the EKT. c) Depress the m key. 0 CO1 LED: l-use flash. * SPKR & MIC LEDs: on steady. * Listen for CO/PBX dial tone via the EKT speaker. d) Dial any digit (g - @ on the dial pad and dial tone stops. e) Depress the m key. l Listen for circuit break followed by dial tone after approximately 2 seconds. f) Continue to depress each a key in order on every EKT; the following should occur: * CO LED: l-use flash. l SPKR & MIC LEDs: on steady. l Listen for CO/PBX dial tone via the EKT speaker. NOTE: tf no CO/PBX facility is connected to a m key, dial tone cannot be heard but the LED is still functional. g) When CO testing is complete on each EKT, continue the EKT test by depressing the m key. 0 SPKR & MIC LEDs: off. l EKT speaker off. h) Depress the m key. * DND LED: on. i) Depress the m key. l DND LED: off. j) Depress the m key. * CO1 LED: l-use flash. * SPKR & MIC LEDs: on steady. 4 Listen for CO/PBX dial tone via the EKT speaker. k) Depress the m key. l CO1 LED: l-hold flash. l Speaker off (no dial tone). . SPKR & MIC LEDs: off. 1) Depress the m key. 0 CO1 LED: l-use flash. 0 SPKR & MIC LEDs: on steady. @ Listen for CO/PBX dial tone via the EKT speaker. m) Depress the m key. 0 CO1 LED: Conference call flash rate. * Dial tone continues. n) Depress the m and m keys. l CO1 LED: off. l SPKR & MIC LEDs: off. l Dial tone: off. o) Call the EKT that is being tested from another station. -23-
INSTALLATION INSTRUCTIONS SECTION 300-020-200 JULY1986 l Listen for the caller’s voice via the called EKT’s speaker after single tone signal. l Called station’s INT LED: l-called flash. p) Dial fl at calling station. 0 Tone signalling heard via the called sta- tion’s speaker. q) Adjust tone signalling volume with volume control on the right side of the EKT being tested. r) Depress the m key. I INT LED: l-use flash. Q SPKR & MIC LEDs: on steady. l Listen for intercom dial tone via the EKT speaker. s) Lift handset. . SPKR & MIC LEDs: off. l Speaker off. l Listen for dial tone via handset receiver. t) Call another station and talk into the hand- set transmitter. l Verify that your voice can be heard via the called EKT’s speaker. u) Hold down the m key, and set the hand- set back on-hook. l INT LED: l-use flash. l SPKR & MIC LEDs: on steady. v) Tap the EKT microphone and verify that the sound can be heard via the called EKT’s speaker. w) Depress the m key while tapping the microphone and verify that the sound cannot be heard via called the eaker. l MIC LED: off while key is depres- sed. x) Depress the m key. . INT LED: off. . SPKR & MIC LEDs: off. 09.03 This completes the station functional check for the EKTs; repeat the procedure for all EKTs in the system. 09.10 Off-Premise Extension/Convention- al Telephone Functional Check 09.11 Perform the following test procedures at each Off-Premise Extension/Conventional Telephone (OPX) location: a) Lift the OPX handset and listen for intercom dial tone. b) Dial the number of another station. 0 Dial tone stops when the first digit is dialed. 0 Ringing or voice paging can be heard at the calied station. c) Lift the handset at the called station. l Ringing stops. d) Verify that a Z-way voice connection exists between the OPX and the called station. e) Go on-hook at both stations. f) Lift the OPX handset and listen for intercom dial tone. g) Dial 1. l An idle line, from the group defined by Program 09, is seized. l Listen for CO dial tone. h) Dial a test call. l Verify that a 2-way voice connection is established. i) Flash the hookswitch on the OPX and listen for intercom dial tone. j) Dial the number of another station. l Dial tone stops when the first digit is dialed. l Ringing or voice page can be heard at the called station. k) Lift the handset at the called station. l Ringing stops. I) Verify that a 2-way voice connection exists between the OPX and the called station. m) Flash the hookswitch on the OPX. n) Verify that a 3-way conference is estab- lished. o) Go on-hook at the OPX. p) Verify that the CO line and called station are connected. q) Go on-hook at the called station. 09.20 OPL Circuit Functional Check 09.21 Perform the following test procedures on each OPL/CO line pair: -24-
a) Lift the OPL telephone handset and listen for CO dial tone. b) Verify that the corresponding CO line LED lights on the system EKTs. c) Dial a test call from the OPL telephone. l Verify that a 2-way voice connection is established. d) Depress the corresponding line key on an EKT. 0 Verify that the privacy feature prevents access. e) Go on-hook at OPL telephone. f) Depress the OPL CO line key on an EKT and listen for CO dial tone. g) Dial a test call from the EKT. l Verify that a 2-way voice connection is established. h) Lift the OPL telephone handset. l Verify that a 3-way voice connection is established. i) Go on-hook at both stations. j) Make an incoming call to the OPL CO line. l Ringing can be heard at the OPL tele- phone.* l Appropriate EKT(s) ring. 0 Appropriate EKT LED(s) flash. “NO 7-E: If OPL hunting is programmed for the line being tested, the calf always rings OPL station # 1 if it is idle. k) Lift the OPL telephone handset to answer the call. l EKT LED(s) light steadily. l Verify that a 2-way voice connection is established. INSTALLATION lNSTRUCTlONS SECTION 300-020-200 JULY 1986 I) Depress OPL m key on an EKT. 0 Verify that the privacy feature prevents access. m) Go on-hook at the OPL telephone. n) Make another incoming call to the OPL CO line. o) Answer the call using an EKT. l Verify that a 2-way voice connection is established. p) Lift the OPL telephone handset. 0 Verify that a 3-way voice connection is established. q) Go on-hook at both stations. 09.30 SMDR Functional Check 09.31 Perform the following test to verify the proper functioning of the SMDR feature: a) Connect printer to the HSMB. b) Set data speed and select type of calls to be recorded per Paragraph 05.14. c) Make an outgoing call from any EKT. d) Enter an account code as follows: @ Dial the access code (14 0. 0 Dial the account code (6 digits). e) Hang up after the call has been active for at least 10 seconds {calls of less than 10 seconds duration are not recorded). * The call record is output to the printer in the format shown in Figure 34. f) Take the printer “off-line” (DTR signal “off”). g) Make an outgoing call. h) Hang up after the call has been active for at least 10 seconds. l Call record is not output. 01 10 HH:MM 00:30;51 7305000 02 14 HH:MM 00:02;3T El531212 123456789012345 04 18 HH:MM 00:01;37 12135551212 765432101234567 03 15 HH:MM 00:04;51 18002436161 07 19 HH:MM 00:02;25 2731750 FIGURE 34 - SMDR PRINTOUT EXAMPLE (Outgoing Call) -25
INSTALLATION INSTRUCTIONS SECTION 300-020-200 JULY 1988 MM/DD/YY 01 10 HH:MM 00:01;13 00;02 02 14 HH:MM 00:02;30 00:04 03 11 HH:MM 00:03:36 00: 10 765432101234567 FIGURE 35 - SMDR PRINTOUT EXAMPLE (Incoming Call) i) Put the printer “on-line” (DTR signal “on”). 0 Call record is output. j) Make an incoming call to the system and delay answering it for several rings. k) Answer the call. I) Enter an account code as in step d. m) Hang up. 0 Call record is output to the printer in the format shown in Figure 35. 09.40 Feature Check 09.41 Verify that all system features func- tion properly per Section 300-020-400, Oper- ating Procedures. 10 MISCELLANEOUS EQUIPMENT CONNECTIONS 10.00 Wiring Connections 10.01 All connections to miscellaneous equipment, except Amplified Conference (see Paragraph 10.90), are made via the terminal strip mounted on the HINU PCB (TBl as shown in Figure 36). 10.10 MOH/BGM Source 10.11 Music-on- Hold requires either the SMOU PCB, which generates electronic melo- dies, or a customer-provided external music source, such as an FM radio. If the SMOU is used, it must be mounted on the HINU PCB at Pl connector and the SW1 switch on the HINU must be set to “MOU” (as shown in Fig- ure 36). 10.12 If an external music source is used for Music-on-Hold, its output leads must be con- nected to the MOH terminals on the HINU PCB and SW1 must be set to “MOH”. 10.13 Adjust the MOH volume with the 600R MOH SW1 I . HINU SMOU FIGURE 36 - HINU PCB MOH volume control on the HINU. Maximum volume is limited by internal circuits in order to comply with FCC regulations. See Para- graph 10.70 for the correct volume setting sequence. 10.14 Background music is provided via the same source as music-on-hold. Either the -26-
SMQU or an external source may be used (see Paragraph 10.10). 10.20 External Paging Connections 10.21 Strata provides access to an exter- nal paging speaker. This speaker ,can also be used for background music if programmed. The connection is made via the EXP or 600 terminals on the HINU, and can be used in one of three ways: a) To operate a customer-provided speaker di- rectly via an internal 3-watt amplifier located on the HINU PCB (EXP terminal). b) If more than 3 watts are required, an exter- nal customer-provided amplifier can be con- nected to operate the external speaker (600 terminal). c) If talkback capability is required, a custom- er-provided talkback amplifier/speaker can be connected (600 terminal). 10.30 Direct External Speaker Connection 10.31 The exact number of speakers that may be connected to the 8-ohm, 3-watt output is dependent on the type of speaker used, con- ductor resistance, and desired volume. 10.32 The 8-ohm output impedance must be selected with the SW1 switch on the HINU (Figure 36). The switch must be on the side labeled 8 R whenever the EXP terminal is used. 10.33 Connect the external speaker to the EXP terminal on the HINU. 10.34 Adjust the speaker volume with the EXP volume control on the HINU according to Paragraph 10.70. 10.40 External Amplifier Connection 10.41 If more than 3 watts of power is re- quired, a customer-provided external amplifier may be connected to the 600 terminal on the HINU (connect external speakers to the exter- nal amplifier). 10.42 The 600-ohm output impedance must be selected with the SW1 switch on the HINU (Figure 36). The switch must be on the side labeled 600 R whenever the 600 terminal is used. INSTALLATION INSTRUCTiONS SECTION 3QO-020-200 JULY 1988 10.43 The level is fixed and input must be controlled by the external amplifier. The HINU amplifier is not used for the 600-ohm mode. See Paragraph 10.70 for the correct volume setting sequence. 10.50 Talkback Amplifier 10.51 A customer-provided talkback ampii- fier/speaker may be connected to the 600 ter- minal on the HINU. 10.52 For talkback operation, use the same procedure as External Amplifier Connection, Paragraph 10.40. 10.60 Background Music 10.61 Background music (BGM) can be pro- vided in two ways through the Strata sys- tem: a) Internal to the system using the MOH source (SMOU or external music source). b) External to the system when an external amplifier is used on the External Page feature. 10.62 Internal BGM uses the music-on-hold program source that is selected by SW1 (“MOH” or “MOU”) on the HINU. It is broad- cast through all EKT speakers (under the indi- vidual control of each station user) and can be heard if the m key is operated with the handset on-hook and no line selected. 10.63 As a programmable option, BGM from the MOH source can be heard via the external speaker (see Section 300-020-300, Program- ming Procedures). 10.64 BGM is automatically pre-empted when a page or ringing signal must be output from an EKT speaker or the external paging connections. 10.65 Overall system BGM volume is set with the BGM volume control on the HINU (see Paragraph 10.70 for the correct volume setting sequence). The volume at individual stations is set with volume control on the right-hand side of the EKTs. 10.66 If BGM is connected via an external amplifier on the external page, it can be heard from the external speaker only. Strata, if required, can provide a dry contact control sig- nal for muting the external BGM when a page -27-
INSTALLATION INSTRUCTIONS SECTION 300-020-200 JULY 1986 is in progress. 10.67 To provide external BGM control, con- nect the BR terminals on the HINU to the con- trol terminals (mute, mike switch, etc.) on the amplifier (see Figure 37). FIGURE 37 EXTERNAL AMPLIFIER HOOK-UP 10.70 Volume Setting Sequence 10.71 Refer to Figure 36 and adjust the vol- ume for MOH, BGM and External Page in the sequence outlined in Paragraph 10.72. 10.72 Adjust the MOH level first using the following procedures: 1) Set the MOH volume control to its lowest level (counterclockwise). 2) Lift the handset on one station and call another station using two CO/PBX lines. 3) At the called station, put the incoming call on hold, and listen on the handset (not the speaker) of the calling EKT. 4) Using the volume control on the MOH source, adjust MOH to the most comfortable level without distortion. 5) If a higher level is needed than can be pro- vided by the MOH source, turn the MOH vol- ume control slowly clockwise to achieve the most comfortable level without distortion. 6) Release the connection between the two CO lines. 7) No further changes should be made using the MOH control or the MOH source volume control. 10.73 If an external speaker is to be used in the system, adjust the external page and BGM levels as follows: 1) Adjustments should be made while an actual external page test is in progress. Adjust the voice volume to a comfortable level. The procedure varies depending on the paging sys- tem configuration and the setting of the 8/600-ohm switch (SWl): a) 8 ohms with no external amplifier - adjust output level using the EXP volume control on the HINU. b) 8 ohms with external amplifier - adjust output level using the EXP volume control along with the controls on the external amplifier. c) 600 ohms - the volume level through §trata is fixed in this mode; adjust- ments must be made using the external amplifier controls. 2) If background music is to be heard over the external speaker: a) Adjust voice page level per above proce- dure. b) With music playing over the speaker, adjust the volume to a comfortable level using only the BGM control on the HINU. Do not tamper with the EXP control, exter- nal amplifier adjustments or MOH adjust- ments. c) If background music is connected directly to the external amplifier instead of through the system, all adjustments must be made on the external amplifier. 10.74 If no external speaker is to be used in the system, adjust the BGM level as follows: 1) Using an EKT in speakerphone mode, make a call on a CO line, and adjust the EKT speaker volume to a comfortable level. NOTE: This should be done in an area that has background noise that is about average for that particular installation. 2) Using the m key, disconnect the CO call and activate BGM at the EKT. 3) Using only the BGM volume control, adjust the BGM to a comfortable level. Do not use the EKT volume control. -2s
INSTALLATION INSTRUCTIONS SECTION 300-020-200 JULY 1986 10.80 Night Relay Service 10.81 As an option, Strata can provide a dry contact for the purpose of controlling an external loud ringing bell (or similar device) or an answering machine when the system is in the “NITE” mode. 10.82 To provide this service, connect the external device to the NR contacts on the HINU (refer to Figure 36). IMPORTANT! The NR and BR relay contacts are rated at 24 VDC/l amp and are not intended to operate high power devices directly. If the power required for the device being controlled exceeds the contact ratings, an external slave relay must be used. 10.83 The W3 (refer to Figure 36) strap option on the HINU allows the NR relay to function in one of two modes: a) Answering Machine Control - if the W3 strap remains intact, the relay is operated con- tinuously when the system is in night service. This mode is intended for indirect control of an answering machine. b) Night Bell Control - if the W3 strap is cut, the relay pulses at a 1 -second on, 3-second off rate when the system is in night service and an incoming call is ringing the system. This mode is intended to be used for indirect con- trol of an external night bell. 10.90 Amplified Conference 10.91 A single Amplified Conference feature may be installed in the system, which requires a customer-supplied two-way amplifier. The Lorain VFR 5050 (R-TEC Systems) is known to be compatible. 10.92 Refer to the amplifier’s installation procedures from the manufacturer and con- nect the amplifier between the voice leads (T and R) of stations 18 and 19. Ensure that these stations have been programmed for amplified conference (Program 02). 10.93 The amplifier is automatically con- nected once the conference is established. Amplification exists between any two outside CO lines used as well as between the second CO line selected and the station (no amplifica- tion between the first CO line and the station). If Trunk-to-Trunk connections are allowed in the system (Program 02), the CO line-to-CO line connection will be amplified. There is one Amplified Conference available that is estab- lished on a first-come/first-served basis only. -29-
TOSHIBA SYSTEM PRACTlCES ELECTRONIC KEY TELEPHONE SYSTEM PROGRAMMING PROCEDURES SECTION 300-020-300 JULY 1986 PROGRA PROCE
TOSHIBA SYSTEM PRACTlCES ELECTRONIC KEY TELEPHONE SYSTEM PROGRAMMING PROCEDURES SECTION 300-020-300 JULY 1986 strata XII, & xx, PARAGRAPH PROGRAMMING PROCEDURES TABLE of CONTENTS SUBJECT PAGE 01 02 02.00 02.10 02.20 02.30 02.40 02.50 02.60 02.70 02.80 02.90 03 03.00 FIGURE SUBJECT PAGE 1 1 O-key EKT Key Format ...................... . 3 2 EKT Key Patterns ......................... . 10 3 Feature Key Assignments ..................... . 11 4 Sample Printout of Programs 01 - 0#9 .............. . 22 5 Sample Printout of Programs 100 & 19X .............. . 23 6 Sample Printout of Programs 2XY ................. . 24 7 Sample Printout of Program 3XX ................. . 24 8 Sample Printout of Program 4#XX ................. . 25 9 Sample Printout of Speed Dial-System ............... . 26 TABLE of CONTENTS ........................ i TABLE LIST ii INTRODUCTIOF; . : : : : : : : : : : : : : : : : : : : : : : : : : : : 1 PROGRAMMING PROCEDURES ................... 1 General ............................. 1 Programming CO1 8 - 21 ..................... 2 Multiple Station Programming ................... 2 Using lo-key EKT for Programming ................. 2 Preparation ........................... 3 System Options ......................... 3 CO Line Options ......................... 6 Station Options ......................... 10 Initialization ........................... 14 System Data Entry 14 SYSTEMDATAPRINTOUT’:::::::::::::::::::::: 19 System Data Printout Via SMDR .................. 19 ILLUSTRATION LIST
TOSHIBA SYSTEM PRACTICES PROGRAMMING PROCEDURES ELECTRONIC KEY TELEPHONE SYSTEM SECTION 300-020-300 JULY 1986 TABLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 45 PROGRAMMlNG PROCEDURES TABLE LIST TITLE PAGE Hold Recall Time Code ........................... 12 lnitialized Data ............................... 15 System Data Printout Selection Codes .................... 20 Automatic Dialing Memory Printout Selection Codes .............. 20 Program 01-System Assignments (Basic) .................. 27 Program OZ-System Assignments (Options) ................. 28 Program 0#2-Account Code Digit Length Assign. & TIE Line/OPX Selection ... 29 Program 03-System Assignments (Options) ................. 30 Program 04-CO Outpulsing Selection .................... 31 Program 05-Automatic Recall from Hold Timing ............... 32 Program 0#5-Camp-on Timeout ...................... 33 Program 06-Automatic Release on Hold Enable ............... 34 Program 0#6-Trunk-to-Trunk Connection Enable ............... 35 Program 07-Automatic Release On Hold Timing ............... 36 Program 08-Tenant Service Selection .................... 37 Program 0#8-Night Ring Over External Page ................ 38 Program OS-Single CO Line (Dial 9) Group Selection ............. 39 Program 09X-Four CO Line (Dial 91,92,93,94) Groups Selection ........ 40 Program O#S-Off-Premise Line Hunting ................... 41 Program 1 OO-Toll Restriction System Parameters .............. 42 Program lOl-Toll Restriction System Disable ................ 43 Program 1 OZ-Forced Account Code Check .................. 44 Program 103-Equal Access #l ....................... 45 Program 104-OCC Authorization Code Length #l ............... 46 Program 105-Equal Access #2 ....................... 47 Program 106-OCC Authorization Code Length #2 .............. 48 Program 108-Toll Restriction Override Code #l ............... 49 Program 1 OS-Toll Restriction Override Code #2 ............... 50 Program 1 X0-Toll Restriction Class Parameters ............... 51 Program lXY-Toll Restriction Class Area Code Entry ............. 52 Program lXZ-Toll Restriction Class Office Code Entry ............. 53 Program 1 Xl -Toll Restriction Class Area/Off ice Code Exception Table Selection 54 Program ZXY-Toll Restriction Area/Office Code Exception Table ........ 55 Program 1 S-PBX Back-up ......................... 56 Program 1 9X-PBX Access Codes ...................... 57 Program 3XX-Station CO Line Access ................... 58 Program 4XX-Station Type Assignment ................... 59 Program 4#XX--Station Flexible Key Assignments .............. 60 Program 5XX-Station Class of Service #I .................. 61 Program 5#XX-Station Class of Service #2 ................. 62 Program GXX-Station Toll Restriction Classification ............. 63 Program 6#XX-Station-to-Station Hunting ................. 64 Program 7XX--Station Outgoing Call Restriction ............... 65 Program 8xX-CO Ringing Assignments-DAY ................ 66 Program 8#XX-CO Ringing Assignments-DAY 2 .............. 67 Program SXX-CO Ringing Assignments-NfTE ................ 68 -ii-