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Toshiba Strata Xiie, Strata Xxe Electronic Key Telephone Systems Installation And Maintenance Manual
Toshiba Strata Xiie, Strata Xxe Electronic Key Telephone Systems Installation And Maintenance Manual
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GENERAL DESCRIPTION SECTION 300-020-l 00 JULY 1986 TABLE B STANDARD FEATURES (continued) STATION l Automatic Dialing-Station e Automatic Line Preference 0 Call Forward (Intercom) l Direct Station Selection (DSS Key) l Do Not Disturb l Do Not Disturb Override l DP/MF Mode Change (Tone Key) l Exclusive Hold l Executive Override (Break-In) l Forced Account Code l Handsfree Answerback 0 I-called Illumination e I-hold Illumination 0 l-use Illumination 0 Modular Handset and Line Cords l On-hook Dialing l Push-button Dialing @ Ringing Line Preference a Saved Number Redial l Station Security (MC0 Key) 0 Station-to-Station Message Waiting with LCD TABLE C OPTiONAL FEATURES l Background Music with Station Control l Direct Station Selection (DSS) Console * All Call Voice Page 0 Automatic Line Hold l Expanded Line Appearance e Multiple DSS Consoles l Night Transfer * Voice or Tone Signalling l Door Phone/Monitor Stations l Alarm Key l Door Lock Key l EKT Faceplates (black, blue, wine) * External Page Amplifier 0 MOH Source 0 Off-Premise Extension (OPX) l Ring Generator Power Supply (MRGU) l Off-Premise Line (OPL) @ Station Message Detail Recording (SMDR) l System Battery Back-up l IO-key EKT (HFU or speakerphone) e IO-key Busy Lamp Field (BLF) EKT 0 20-key EKT (HFU or speakerphone) @ 20-key Liquid Crystal Display (LCD) EKT e TIE Lines 05 SYSTEM OPERATION 05.00 General 05.01 The system (Figure 10) consists of an HKSU and up to 32 (Strata X//I) or 56 (Strata XX&) stations, up to three door phones, and up to four option modules (HOLB, HOXB, HSMB and HTIB). All connections be- tween the HKSU and EKTs are made via a cus- tomer-provided main distribution frame (MDF). Using modular line cords, the CO lines are connected between the HCOU PCBs and locally provided RJ-25C jacks. An external tuner (or equivalent) or an optional synthesized music PCB (SMOU) is required for music-on- hold. Background music requires an external music source (can be the same tuner used for music-on-hold). 05.02 Functional block diagrams of the sys- tems are shown in Figures 11 (Strata X/Ie) and 12 (Strata XX&). The systems, which are nearly identical, consist of: station interfaces, including the solid-state switching matrix (HSTU/STAU); CO/PBX line interface (HCOU); HOLB/HTIB interface (HPLU); inter- com, paging and miscellaneous circuits (HINU); common control processor and memory with SMDR interface (HCAlJ/CAAU); and the sta- tion control and DSS interface (HCBU). Strata X& uses two HCBUs if more than 32 stations or any BLF DSS consoles are de- sired. Strata X& uses only one HCBU. The following option modules are also avail- able: HOXB for the off-premise extensions (OPX); HOLB for the off-premise line (OPL) interface; HSMB for the SMDR interface; and HTIB for the TIE line interface. -7-
GENERAL DESCRIPTION SECTION 300-020-l 00 JULY 1986 HKSU (Strata Xrr, & XX,) TOCO 4 Door Phone 2-PAIR I 25 CI 115VAC EXTERNAL SPEAKER FIGURE IQ - SYSTEM DIAGRAM 05.03 Each system is controlled by a micro- Figures 3 and 4 (Strata X/fe & XXe, processor, located (along with the system pro- respectively) show the locations of the various gram and data memories) on the HCAU/CAAU PCBs and power supply. All PCBs slide in from PCBs. A second microprocessor on the HCBU the front of the cabinet and, although the rear exchanges data with the other PCBs. panel of the HKSU is removable, rear access is 06 SYSTEM CONFIGURATION usually not required. 06.00 Key Service Units 06.01 The HKSU arrangements illustrated in 06.02 A complete Strata system utilizes a power supply module, seven different printed circuit boards and various option modules. The
GENERAL DESCRIPTION SECTION 300-020-l 00 JULY 1986 oar Phone/Monitor Station I I HKSU 1 EKT l---EC -- HCDU #l l-3 .* I 1 1 XP I I AD10 CONTRO- HCBU #l $ DATA , HbTU #4 10-12 -a I 4 1 HPSU DSS’wli CONSOLE I FiGURE 11 - Strata XIpe FUNCTIONAL BLOCK DIAGRAM functions are as follows: HPSU 8120: This is the system power sup- ply, which provides 24 VDC operating volt- age for Strata X/la and connects to a 117 VAC, 60-Hz wall outlet. HPSU 9120: This power supply provides the 24 VDC operating voltage for the Strata J-G. HPBU-8: The same optional battery back-up unit is available for either power supply. It is a PCB that mounts onto the power supply housing and is connected to the recom- mended battery pack (which is customer- supplied, consisting of two 12 VDC, mainte- nance-free, automobile-type batteries - 80 amp/hour maximum rating). With the op- tional battery back-up assembly installed, all functions of the Strata system will con- tinue to operate for several hours (the actual time period is in direct ratio to the type and size of batteries selected) after a loss of nor- mal electrical power. No calls will be dis- connected during switch-over to or from bat- tery power. -9-
GENERAL DESCRIPTION SECTION 300-020-l 00 JULY 1986 oar Phone/Monitor Station El HOLB HCOU #l l-3 t 1 HCOU #7 19-21 HPSU I 9120 1 +24V I-1 1 CO/PBX LINES AC 115V FIGURE 12 - Strata Xx,FUNCTlONAL BLOCK DIAGRAM HCOU: An interface between the HKSU and would usually serve these lines. Central Office or PBX lines. Ring detection, hold and dial outpulsing are performed by HSTU/STAU: An interface between the this PCB. Depending upon local CO require- HKSU and EKTs, which includes the sys- ments, each CO/PBX line can be program- tern’s solid-state space division matrix. Each med for DTMF or rotary dial outpulsing. HSTU/STAU PCB services up to eight EKTs. Each HCOU PCB serves up to three CO/PBX Two-pair wiring is required for each EKT; lines. one pair carrying voice and the other pair carrying control data to and from the EKT. HPLU: An optional PCB that is required . STAU: Contains the additional solid- when using optional HOLB or HTIB modules. state crosspoints required in a Strata Each HPLU PCB interfaces one HOLB or XG. Each STAU PCB mounts directly HTIB module. The HPLU serves up to three on the HSTU, providing access to CO ._ CO/PBX lines and replaces the HCOU that lines 13 - 21, plus two additional inter- 1ST CARD MUST GO IN SLOT 4 AND 2ND CARD NEED 1 STAU ON EACH HSTU FOR THE 1ST IN SLOT 5 -1 o- 12 CO LINES OR THE NEW HSTU-2 CARD WHICH INCORPORATES THE STAU WITHIN THE CARD. TFE ZND STAU MOLVTS ON CARD FOR LINES
GENEWAL DESCRIPTIBN SECTION 300-020-l 00 JULY 1986 . corn paths for those eight stations. HCAU/CAAU: The CAAU is required and mounts directly on the HCAU to form a sin- gle unit. All system control functions are performed by the single-chip microprocessor located on the HCAU. The system program stored in ROM, the RAM for system opera- tions and the battery-protected RAM for system data storage are located on the CAAU. HCBU: Contains a microprocessor and serves to off-load the main CPU by handling the routine and repetitive data transmission tasks to and from the peripheral equipment. It also provides the interface for two DSS consoles. One HCBU is used in Strata x43, while two are required in any Strata XX& system that is equipped with more than 32 stations or that requires one or two BLF consoles. BLF consoles are not available for the Strata Xl/& HINU: Generates system tones and provides the switching matrix for the delivery of tones for both paging and intercom connec- tions (one per system). Houses circuitry and connection points for the relay services, music-on-hold (MOH), and the external page amplifier. Also is a host PC8 for the SMOU. @ SMOU: The SMOU is an optional music-on-hold source that provides electronic synthesized music. One of two musical tunes are available, selected via a switch on this PCB. 06.10 Option Modules HOLB: An off-premise line module that allows the bridging of a CO/PBX line, which appears in the system, with a conventional telephone &pervision is provided). Each HOLB provides three circuits, all three of which may be directed to an answering machine (or similar device) attached to the HUNT connector. Requires a connection to an HPLU PCB (that has been installed instead of an HCOU) for each HOLB module desired. HOXB: An optional module that serves as an interface between the HKSU and conven- tional, single-line telephones or off-premise extension (OPX) iines. Each HOXB module services two extensions. A maximum of two HOXBs can be installed in Strata Xl& and three in Strata X&.-An HOXB will operate with either DTMF or rotary dial tele- phones. An auxiliary power/ringing supply (MRGU) is required for the HOXB. HSMB: Serves as an interface between the HKSU and a printer or storage device used for the SMDR feature. The module is equipped with an RS-232C interface for the printer connection and connects to the HCAWCAAU via two supplied &wire modu- lar connectors (one per system). HTIB: This is a TIE line module that allows connection to E & M TIE lines (2-wire). Each HTIB provides two TIE line circuits, and requires an HPLU .PCB to be installed instead of an HCOU. Only one HTIB module may be installed in Strata Xl/e and two in Strata X&. Each TIE line installed reduces the available OPX ports by two. 06.20 Station Equipment 06.21 Electronic Key Telephone features in- clude full speakerphone or handsfree answer- back only capability, and modular handset and line cords. 06.22 The principal components of the EKT are: handset, dial pad, speaker, ringing volume control, speakerphone volume control, four fixed feature keys, and 10 or 20 flexible CO/PBX/feature keys. LED i sa vided for all keys except the nd keys. See Figures 13 and 14. FIGURE 4 3 - 1 O-key EKT
GENERAL DESCRIPTION SECTION 300-020-l 00 JULY 1986 FIGURE 14 - 20-key EKT 06.23 The lo-key Busy Lamp Field (BLF) EKT (Figure 15) with speakerphone may be as- signed at any one of up to 16 positions (sta- tions 10 - 25 only), and will indicate which of those stations are in a busy or DND condition. FIGURE 15 - IO-key BLF EKT 06.24 A 20-key Liquid Crystal Display (LCD) EKT (Figure 16) with speakerphone may be located at any or all stations in either system. The 32-character alphanumeric display pro- vides an accurate clock/calendar in the idle state; or elapsed time, dialed number, calling station, CO line and other feature activation prompts are displayed depending upon use. System messages, personal messaging, and station-to-station messaging are also included. FIGURE 16 - 20-key LCD EKT 06.25 All EKTs feature modular handset cords and are also equipped with a second modular connector for headset connection. 06.26 A!I EKTs are connected to the system via 4-conductor modular line cords and are easily converted for wall mounting. 06.27 The optional door phone/monitor sta- tion (Figure 17) allows a door phone unit to distinctively ring pre-selected station(s). When a station dials an individual door phone, a cir- cuit providing monitoring capabilities on inter- com is established. This option requires station 13 or 14 to be replaced by a door phone con- trol unit (HDCB) and up to three door phone units (MDFBs). 06.28 An optional Direct Station Selection (DSS) console (Figure 18) is available for both systems where the volume of incoming calls warrants a dedicated call forwarding location. The attendant’s EKT key configuration varies from the standard EKT only in different dedi- cated key functions and lacks an intercom key (it is on the DSS). The DSS is equipped with up to 56 station keys, an intercom key, an All Call Page key, Message Waiting/Flash key and a Night Transfer key. Either system may be equipped with one or two fully functional DSS consoles.
GENERAL DESCRIPBIDM SECTION 300-020-l 00 JULY 1986 FIGURE 17 - DOOR PHONE FIGURE 18 - DSS CONSOLE 06.29 In the Strata X& only, one or two DSS consoles may be optionally added as BLF consoles. Their only function is to provide station status information using the LEDs. The DSS keys do not function when the DSS con- sole is used as a BLF console. 06.30 Installation 06.31 The Strata HKSUs are arranged at the factory for table-top mounting, but can also be wall mounted. 06.32 All connections to HKSUs are made via the various printed circuit boards as fol- lows: 0 CO/PBX line connections are made to the front of each HCOU using one 3-pair modu- lar cord for each PCB. @ Each group of eight EKTs is connected to the front of each HSTU with one standard 50-pin amphenol-type connector. l DSS connections are made to the front of the HCBU PCB with one 2-pair modular cord for each DSS. l Screw-terminal barrier strips are mounted on the front of the HINU to provide attach- ment points for the following connections: 6 Music-on-hold source input @ External page output * Night relay service 0 External page relay service 9 The HSMB option module used for SMDR is connected to the front of the HCAWCAAU via two supplied 8-wire modular connec- tors. An RS-232C plug is provided on the HSMB for connecting the SMDR printer or data collecting device. l Connections for OPX lines, external DC, and ringing power are made to the HOXB using screw-terminal barrier strips. l OPL connections are made on the HOLB via 6- or 8-wire modular cords to the front of the HPLU. Two cords are required; one cord is connected to the CO jack and serves up to three CO/PBX line connections, as with an HCOU (the HPLU occupies an HCOU PC8 position), thec8-wire cord connects to the OPL jack and serves the three OPL stations provided by the PCB. 06.40 Maintenance 06.41 Faults in both Strata systems are repaired by replacing any faulty component (PCB, sub-assembly, telephone, etc.) and re- turning it to the manufacturer for repair. 07 FEATURES and OPERATION 07.00 General 07.01 This section contains brief descrip- tions of the Strata features listed earlier in -13-
GENERAL DESCRIPTION SECTION 300-020-100 JULY1986 Tables B and C and some associated operating instructions. Detailed operating instructions can be found in the Strata X/l= & XX& EKT USER GUIDE or the installation and Maintenance manual (Section 300-020-400, Operating Procedures). 07.10 Standard Features 07.11 System AH Call Voice Page: Dialing a 2-digit access code permits a station user to page via all EKT speakers simultaneously. The system C?T: also be programmed to include the External Page feature in an All Call Page. Alphanumeric Messaging with LCD: Allows system and personal messages to be dis- played on the 32-character LCD key. Mes- sages may be up to 16 characters in length and are entered/changed via the station dial pad. A station enters one of 10 access codes that contain a system message. The station can personalize the message and then dis- play it for any calling station. Automatic Callback (Intercom): Permits a station user who encounters a busy station on intercom to request a callback by dialing a dedicated access code. The system then monitors the called station and signals the caller when that station becomes idle. Automatic Dialing-System: This standard feature allows 40 numbers to be stored in the system memory. After selecting an out- going line, any station user can cause one of the stored numbers to be outpulsed by dialing the proper address code. Automatic Hold Recall: A CO line placed on hold by any station will recall that station after a programmable period of time. A dif- ferent time period can be selected for each station. Automatic Release from Hold: The system automatically releases held CO lines if a dis- connect signal is received from the central office. Busy Override: After dialing a busy station and receiving a busy tone, the caller can dial a B and cause a tone burst to be sounded via the called EKT speaker. Call Transfer with Camp-on: Allows the transfer of an outside call to a station that can be either idle or busy. CO Call Pick-up: Using a dial code, allows CO call pick-up from another station. Conference (Amplified): A programmable feature that allows customer-supplied amp- lifiers to be used during a conference involv- ing CO lines. The system automatically acti- vates the amplifier upon establishing con- ferencing. This feature reduces the system total capacity by two EKTs. Conference (Multi-station): Non-amplified conferencing is permitted to a maximum of four stations and one CO or intercom line. Conference (Multi-trunk): Non-amplified conferencing of two CO lines and up to three stations is permitted. Directed Call Pick-up: Intercom calls can be answered from any station by going off-hook, depressing the m key and dialing 0 B and then the number of the ringing sta- tion, or 11 if the ringing station’s number is not known. Distinctive Ringing: CO line and intercom calls are distinguished by different ringing tones. DTMF and Dial Pulse Compatible: DTMF or rotary dial pulse signalling can be sent to the CO/PBX line by system programming. External Page Interface: Dialing a 2-digit code permits a station user access to a cus- tomer-provided external speaker via an internal 3-watt amplifier. As an option, a 2-way, 600-ohm voice path is available for use with a customer-supplied talkback spea- ker/amplifier. Flash Kev fPBX Transfer or CO Dial Tone Recall); ‘All EKTs are sage Waiting/Flash when operated while connected to a CO/PBX line, causes a timed “flash” to be transmitted to the CO or PBX. The timing of the flash can be programmed to signal a PBX for feature operation or can be long enough to cause a disconnect and dial tone on a CO line. Also see Message Waiting. Flexible Key Assignment: Allows each EKT to be programmed for optimum use of its -14-
CO/PBX or feature keys. Flexible Line Ringing Assignment: A pro- grammable ring or no ring option is provided for each line selectively by each station. Each line may be programmed to ring a maximum of eight stations. Group Paging: Special 2-digit access codes (81, 82, 83 or 84) permit voice paging to one of four zones. Zone assignment is via soft- ware and is totally flexible. Paging is via the speakers of idle EKTs. Live System Programming: Live system pro- gramming is accomplished without service interruption to other station users by placing the system in the special programming mode and inputting data via station 17. Sta- tion 17 is the only station that is “down” during programming. Message Waiting: The designated Message Center can indicate a message is waiting for any station with the Message Waiting LED of that station. The called station cancels the LED by depressing the key. Also see Flash Key and Station-to-Station Mes- sage Waiting with LCD. MF Signal Time (160/80 ms): The standard MF dial signal time is 80 ms, but it may be extended to 160 ms, if required. Multiple Simultaneous Handsfree Intercom Paths: Four intercom paths are available in a Strata XpIe system and up to six paths in a Strata XX&. All intercom lines are able to carry handsfree conversa- tion simultaneously. Music-on-hold Interface: An interface is included for a customer-provided music source. CO lines placed on hold will be con- nected to this source. In addition, this music may also be broadcast from EKT speakers and external page when the background music options are selected. Night Ring Answer Code: A night ringing call may be answered from any station via an access code. Night Ringing Over External Page: As a programmable option, while the NITE mode is active, a system-generated ring tone will be transmitted via the external speaker GENERAL DESCRIPTION SECTION 300-020-l 00 JULY 1986 whenever any line rings. Also see Tenant Service. Night Transfer: On a programmable optional basis, the Strata systems can function with two or three ringing patterns. If the three-pattern mode is selected, the patterns are designated DAY, DAY 2, and NITE. If the two-pattern mode is selected, DAY and NITE designations are used. In both cases, the ringing mode is selected with the m key on either the DSS console(s) or station 10. Also see Tenant Service. Non-blocking Dialing: Dialing is permitted on intercom and all CO lines simultane- ously. Outgoing Call Restriction: Any station can be selectively restricted from originating calls on any or all CO lines. However, the station may still receive calls on the restricted line(s). PBX Compatible: Strata features, such as toll restriction and automatic dialing, are compatible with PBX operation. Privacy/Non-Privacy: A private system pre- vents other stations from accessing the intercom or CO lines that are already in use. A non-private system provides conferencing on the CO and intercom lines. Private CO Lines: Restrictions may be pro- grammed into the system so that selected CO line(s) will appear only on selected sta- tion(s). Relay Service: The HINU PCB is equipped with two relays that provide the following signals for external equipment: a) External Page: The relay is activated whenever the external page circuit is accessed. A dry “make” contact is provided for control of background music on external page. This is required only when an external page amplifier is used. b) Night Relay Service: The relay pro- vides a dry contact at the NR terminals on the front of the HINU PCB. A strap option on the HINU allows the NR relay to function in one of two modes: 1) Answering Machine Control: If the -15-
GENERALDESCRIPTION SECTIDN 300-020-100 JULY1986 strap remains intact, the relay is operated continuously when the system is in night service. This mode is intended for indirect control of an answering machine. 2) Night Bell Control: If the strap is cut, the relay pulses at a 1 -second on/3-sec- onds off rate whenever the system is in night transfer mode and an incoming call is ringing the system. This mode is in- tended to be used for indirect control of an external night bell. Repeat Last Number Dialed:. The iast num- ber dialed by each station is always stored by the system and will be dialed automati- cally whenever the station user selects an outgoing line and depresses the 1 key. Also see Saved Number Redial. Station Hunting: Hunting always starts with the called station number and ends with the last station number in the prearranged group; however, the call is completed to the first idle number. The hunting sequence can be either consecutive or nonconsecutive. Store Flash Using Automatic Dialing: Al- lows storing a “flash” in an automatic dial- Wall Mountable HKSlJ: The HKSU is also ing number via m or m keys. designed for wall mounting. Tenant Service: Variable CO/PBX line key assignments allow two tenants to be served from the same HKSU with each tenant’s lines appearing in the correct sequence. When Tenant Service is used, Night Ringing Over External Page will apply to lines assigned to Tenant #l only. Also, Night Transfer of Ringing for Tenant #l and Tenant #2 lines will be independently con- trolled by DSS #l (station 10) and DSS ##2 (station 1 1 ), respectively. Toll Restriction (6-digit): Selectively pro- grammed on a per-station, per-line basis, the Strata systems perform toll restric- tion by analyzing the first 6 or 3 digits (area/ office code) dialed. Simple restriction by re- jecting the numbers m and a can be pro- grammed on a per-station basis, if desired. Toll Restriction Override Code: Two special codes may be defined to override toll restric- tion. Toll Restriction Override by System Auto- matic Dialing: A programmable system feature that permits numbers stored in Automatic Dialing addresses 60 - 99 to be called by toll-restricted stations. Trunk Queuing: Provides a means for station users to be “stacked” in a waiting queue for a busy outgoing trunk group. The station will then be called back when a trunk in the group becomes available. As a program- mable option, the system may be equipped with one trunk group (dial 9) or four trunk groups (dial 91,92, 93, 94). Trunk-to-Trunk Connection (Tandem Switching). Allows the system to set up a CO line-to-CO line connection, leaving the controlling station free to make other calls. A maximum of six (simultaneous) trunk-to- trunk circuit paths can be established. Each path reduces system capacity by one EKT. Voice or Tone Signalling: A programmable system feature that optionally selects either tone ringing or voice page as the primary method of intercom call signalling. The alternate method is selected by dialing 0 fol- lowing the station number. 07.12 Station . Automatic Dialing-Station: Provides a pri- vate automatic dialing list of 40 numbers for each station in the system. Automatic Line Preference: Allows CO/PBX line access by merely lifting the handset; depressing a CO key is not required. Call Forward (Intercom): Allows a// calls destined for a station to be routed to another station (activating station may be used to originate calls while feature is activated). Direct Station Selection (m: By depress- ing an assigned key, a station user causes the selected EKT to ring. A maximum of two DSS keys may be assigned per EKT. Do Not Disturb: This feature is activated and deactivated by alternate depressions of the m key. A station calling a station that is in the DND mode will receive a fast busy tone. Do Not Disturb Override: After reaching a