Toshiba Strata E Electronic Telephone User Guide

							CALL FUNCTIONS 
TRUNK QUEUING (continued) 
4A) If there is an idle trunk, you will be connected and can dial the 
desired telephone number. 
l You hear CO dial tone. 
l CO LED flashes at the In-use rate. 
l INT LED goes off. 
4B) If all trunks are busy, you will hear busy tone. 
5) Depress them button or dial flto set Automatic Callback. 
l Busy tone stops. You will hear dial tone for 2 seconds 
and then busy tone again. 
l You may go on-hook or make other calls while waiting 
for a trunk to become available.* 
6) When a trunk becomes idle: 
l Your telephone rings at a fast rate. 
l CO LED flashes at the Incoming Call rate. 
7) Lift the handset within 6 seconds to prevent the callback 
from being cancelled. 
l You hear CO dial tone.** 
l CO LED flashes at the In-use rate. 
8) Dial the desired telephone number. 
9) Hang up when the call is completed. 
* You may cancel the request at anytime prior to the actual callback 
by depressing the m button and dialing i p. 
** It after answering a callback, you hear a busy tone, it means the 
trunk has already been seized or received an incoming call. Your 
request is not cancelled. You will be called again the next time a 
trunk becomes idle.  
						

							26 
P-TOSHIBA 
CALL FUNCTIONS 
TRUNK-TO-TRUNK CONNECTION 
TO ESTABLISH A TRUNK-TO-TRUNK CONNECTION 
1) Establish a one-CO line call.* 
2) Depress the m button. 
l You hear intercom dial tone. 
l CO LED flashes at the Conference rate. 
l INT LED flashes at the In-use rate. 
3) Select a second CO line and dial the next telephone number.* 
4) Depress the m button after the party answers.** 
l CO LEDs flash at the In-use rate. 
l All parties will be conferenced. 
5) Depress the m button. 
l You hear intercom dial tone. 
l CO LEDs flash at the Exclusive Hold rate. 
l INT LED flashes at the In-use rate. 
6) Hang up. 
l Both CO LEDs continue flashing at the Exclusive Hold 
rate. 
l INT LED goes off. 
l COs are connected and in Exclusive Hold on your station. 
l Connection is released automaticallywhen parties hang 
up. **x 
On some systems, the connection must be supervised and 
released as follows: 
1) Depress either m button. 
l Both CO LEDs flash at the In-use rate. 
l You will be connected to both CO lines. 
2) If the parties have hung up, go back on-hook. 
l Both CO LEDs go off. 
l Connection is released. 
3) If the parties are still talking, proceed to step 5 and then 6 
above. 
*You must use m buttons to select CO lines. 
+* If you receive a busy tone or no answer, return to the original 
connection by depressing the original CO line button. 
*** Depends on the public telephone company; some provide auto- 
disconnect and some do not.  
						

							CALL HOLD and TRANSFER 
CALL HOLDING 
TO HOLD A CALL (CO line appears on your station) 
1) Whileconnected toan outsidecall, depressthembutton 
(or depress the m button and dial 0 I). 
l CO LED flashes at the On-hold rate. 
l To reconnect the call, depress them button on hold (or 
depress the m button and dial 0 I). 
TO HOLD A CALL (CO line does not appear on your station) 
1) Whileconnectedtoan outsidecall,depressthembutton 
(or depress the m button and dial 0 1). 
l INT LED goes off. 
l To reconnect the call, depress the m button and the 
m button (or depress the m button and dial 0 [iI). 
NOTE: 
The on-holdreminder tone willbe heard within a predetermined 
time. CallHolding willbe releasedautomaticallyif the other party 
hangs up. 
When a CO line is placed on hold, it may be picked up at any 
station with that CO line appearance, or from any station that 
dials 0 1 and the station number that placed the CO line on hold 
CALL TRANSFER WITH CAMP-ON 
Allows you to transfer an outside call to a station that is either idle 
or busy. 
TO TRANSFER A CALL 
1) While connected to an outside call, depress the m 
button. 
l CO LED changes to the Conference flash rate. 
l INT LED flashes at the In-use rate. 
2) Dial the station number to which the call is to be transferred. 
3A) If the called station is idle: 
l You hear a single ring tone. 
4A) Announce the call. 
. . . or . . . 
(continued) 
27  
						

							CALL HOLD and TRANSFER 
CALL TRANSFER WITH CAMP-ON (continued) 
5A) Hang up. 
l INT LED goes off. 
l CO LED changes to the On-hold flash rate. 
l CO line rings the called station. 
l CO LED illuminates steadily when the called station 
connects with the transferred call. 
l If the station fails to answer the call, you will receive a 
recall ring after a predetermined time. 
. . . or . . . 
3B) If the called station is busy: 
l Busy tone is heard. 
48) Hang up. 
l INT LED goes off. 
l CO LED changes to On-hold flash rate. 
l CO line is camped-on to the called station. 
l Called station hears a warning tone. 
l CO LED illuminates steadily when the station connects 
with the transferred call. 
NOTES: 
1. The Busy Override feature may be used instead of Call 
Transfer with Camp-on. 
2. The call willrecall you andcamp-on is cancelledif the station 
does not pick it up within a predetermined time. Inform the 
caller of the situation, andrepeat the procedure (if necessary). 
3. You may reconnect to a transferred line (anytime before it is 
answered) by depressing the appropriate m button. 
TO ANSWER A TRANSFERRED CALL (if your station is idle) 
1) Voice Signalling: 
a) You will hear a single long tone, followed by an 
announcement. 
l INT LED flashes at the Incoming Call rate. 
b) Acknowledge the announcement. 
c) When the transferring station hangs up, you will hear a 
ringing tone. 
l CO LED changes to the Incoming Call flash rate. 
d) Depress the appropriate a button. 
l CO LED changes to the In-use flash rate. /continued)  
						

							CALL HOLD and TRANSFER 
CALL TRANSFER WITH CAMP-ON (continued) 
NOTE: 
If your electronic telephone has the Ringing Line Preference 
feature, you may depress the m button or lift the handset 
instead of depressing the m button. 
2) Tone Signalling: 
a) You will hear intercom ringing. 
l INT LED flashes at the Incoming Call rate. 
b) Lift the handset (or depress the m button). 
l INT LED changes to the In-use flash rate. 
c) Speak to the transferring station. 
d) You will be connected to the outside call when the 
transferring station hangs up. 
l INT LED goes off. 
l The LED of the transferred CO line changes to the 
In-use flash rate. 
NOTE: 
If your electronic telephone has the Ringing Line Preference 
feature, it is not necessary to depress the mbutton or them 
button before lifting the handset. 
TO ANSWER A TRANSFERRED CALL (if your station is busy) 
1) You will hear a 1 -second warning tone. 
l The outside call is camped-on your station. 
l CO LED flashes at the On-hold rate. 
2) You have several choices: 
a) Depress the appropriate m button. 
l Existing call is terminated. 
l The new line is answered and its LED changes to 
the In-use flash rate. 
bl) Hang up. . . . or . . . 
l Existing call is terminated. 
l The camped-on line rings at your electronic tele- 
phone. 
l CO LED changes to the Incoming Call flash rate. 
b2) Depress them button or lift the handset to answer the 
call. 
l CO LED changes to the In-use flash rate. 
. . . or . . . 
(continued) 
TOSHIBA  
						

							CALL HOLD and TRANSFER 
CALL TRANSFER WITH CAMP-ON (continued) 
cl) Depress the m button (if conversing on a CO line). 
l Existing CO call is put on hold. 
l The camped-on line rings at your electronic tele- 
phone. 
l CO LED changes to the Incoming Call flash rate. 
c2) Depress the m button to answer the call. 
l CO LED changes to the In-use flash rate. 
NOTE: 
If your electronic telephone has the Ringing Line Preference 
feature, you may depress the m button or lift the handset 
instead of depressing the m button. 
EXCLUSIVE HOLD 
TO USE EXCLUSIVE HOLD (CO line must appear on your 
station) 
1) 
While connected to an outside call, depress thembutton 
twice. 
l CO LED flashes at a fast (10 IPS) rate. 
l To reconnect the call, depress them button that is on 
hold. 
NOTE: 
When a CO line is placed on Exclusive Hold it may be picked up at 
another station by dialing00 and the station number that placed 
the call on Exclusive Hold; however it cannot be picked up by 
depressing a common m button at another station.  
						

							CALL HOLD and TRANSFER 
NIGHT TRANSFER 
PROGRAMMABLE OPTION 
On an optional basis, your system can function with two or three 
ringing patterns. If three patterns are selected, they are designed 
DAY, DAY 2, and NIGHT. If only two patterns are selected, 
DAY, and NIGHT designations are used. 
In both cases, different ringing patterns are chosen by sequential 
depressions of the 
q button on station 10. 
The active pattern is shown bythe state of the NT LED as follows: 
DAY 
DAY 2 
NIGHT Three-pattern 
OFF 
FLASH 
ON Two-pattern 
OFF 
N/A 
ON 
TOSHIE  
						

							p-ITOSHIBA-q 
MISCELLANEOUS FEATURES 
ACCOUNT CODE RECORDING 
On some calls, you may be required (forced) to dial an account 
code before dialing an outside number. On other calls, you may 
wish to record an account number voluntarily after either dialing 
an outside number or receiving an incoming call. The code you 
enter will be recorded on the Station Message Detail Recording 
(SMDR) printout with the details of your call. 
TO RECORD A FORCED ACCOUNT CODE 
1) Access a CO line. 
l You hear dial tone. 
2) Dial the __ -digit account code on the dial pad. 
l Dial tone disappears as you dial the first digit. 
l You hear dial tone as you depress the last digit. 
3) Dial the outside directory number. 
TO RECORD A VOLUNTARY ACCOUNT CODE 
1) An incoming or outgoing call is in progress. 
2) Dial PIi on the dial pad. 
l The other party is put on hold. 
3) Dial the - -digit account code on the dial pad. 
l You are reconnected when you dial the last digit. 
4) Resume your conversation. 
NOTES: 
1. Unless you dial the correct number of digits, you will not 
receive dial tone (forced) or be reconnected (voluntary). 
2. With Forced Account Code, any digits dialed after the code 
will be treated as part of the outside directory number. 
3. With Voluntary Account Code, any digits dialed after the 
code will be heard as tones by the other party.  
						

							MISCELLANEOUS FEATURES 
ALARM 
A station lo-only programmable option used with an optional 
Door Phone Control Unit and alarm system to cause a signal in 
the system. Depressing the-button resets the alarm signal 
,in the system. 
BACKGROUND MUSIC (BGM) 
If Music-on-Hold is available on your system, you may listen to 
background music via your station’s speaker by depressing the 
m button. Adjust the volume with the control on the lower 
right side of your electronic telephone. 
DIRECT STATION SELECTION BUlTONS 
(HOTLINE) 
PROGRAMMABLE OPTION 
Allows stations to be dialed directly by depressing the m but- 
ton. The button’s LED also shows the status (busy/DND) of that 
station. If connected to a CO line, depressing this button will put 
the party on hold. Transfer the call as you would normally, by 
voice announcing or camping on. 
TOSHIBA 
DOOR LOCK 
Depressing the q button controls a switch connected to a door 
lock or similar device. Depending upon system in use, up to four 
q buttons are available. 
33  
						

							F-TOSHIBA 
MISCELLANEOUS FEATURES 
DOOR PHONE 
TO ANSWER THE DOOR PHONE 
1) You hear a distinctive ringing tone. 
2) Lift the handset. 
l INT LED lights. 
l You are connected to the door phone. 
3) Hang up when the call is completed. 
TO CALL/MONITOR A DOOR PHONE 
1) Lift the handset. 
2) Depress the m button. 
l You hear intercom dial tone. 
l INT LED flashes at the In-use rate. 
3) Dial the number for the desired door location. 
661 or 66” Location 
662 or 67” Location 
663 or 68” Location 
664 Location 
665 Location 
666 Location 
667 Location 
668 Location 
669 Location 
670 Location 
671 Location 
672 Location 
673 Location 
4) Hang up when the call is completed or when you no longer 
wish to monitor the door phone. 
*Depends on system program/configuration. 
TO USE A DOOR PHONE 
1) Depress the button. 
l You hear a distinctive ringing tone. 
2) When answered, speak at a normal voice level in the direc- 
tion of the door phone.