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Toshiba Strata Dk280 Liquid Crystal Display Digital Telephone User Guide
Toshiba Strata Dk280 Liquid Crystal Display Digital Telephone User Guide
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3. Call Forward-No Answer 4. Call Forward-Busy/No Answer CF-BN:NNN-MMM JAN 26 TUE 01:43 5. Call Forward-Fixed 6. Call Forward-External [::iE:: TUE Bl:43] :‘*,,I Call Forward-No Answer All calls to your station when set with this feature will forward to a selected station if you fail to answer within a time that you designate. Call Forward-Busy/No Answer All calls to your station set with this feature will forward immediately to a selected station whenever you are busy on another call or in the Do Not Disturb mode. Calls will also forward if you do not answer the call within a time that you designate. Call Forward-Fixed If you activate this feature, all internal, private or Direct Inward Dialed CO line calls to your station will forward immediately to a station set in system programming. Your station must be assigned with the Call Forward to- button in system programming to activate this feature. Call Forward-External This feature enables you to forward new incoming calls to a destination outside of the system. Internal calls and transferred calls to your [PDN] will not forward with Call Forward-External, and only incoming calls over CO lines dedicated to immediate or delay ring only at your station ([PDN], private CO Line, and/or Direct In Dial line calls) will forward. Any of the other Call Forward modes can be set for your [PDNs] or [PhDNs] simultaneously with Call Forward-External. Notes: 1. Central Office (CO) lines that ring at your station only will forward. (CO lines that ring into more than one station will not forward.) 2. CO line calls transferred to your station will forward (except Call Forward-External). 3. Auto Attendant calls to your station will forward (except Call Forward-External). 4. Call forward redirects the station hunt feature. 21

Call Forwarding a Primary or Phantom Directory Number: 1. Press the [PDN] or [PhDN] that you want to Call Forward. [iii5ZF-] 1,;,,, 2. Enter a Call Forward Access Code (# 6 0 I- # 6 0 4). [pTTGGGE] mm.* 3. Dial the number to which calls will forward. 4. Press Speed Dial and then Spkr. Call Forwarding a Primary and/or Phantom Directory Number Your telephone has a Primary Directory Number [PDN] which can only be call forwarded from your telephone. To set call forward for a Phantom [DN], your phone must be programmed as the owner of [PhDNs]. Your telephone can be programmed to have up to eight [PhDNs]. Up to eight [PhDNs] can be set to Call Forward by entering a specific access code, but only four of them can have dedicated message waiting buttons/LEDs. [PDNs] and [PhDNs] can be independently set for Call Forward-All Calls, Call Forward-Busy, Call Forward-No Answer, and Call Forward-Busy/No Answer. Calls to your [PDN] or [PhDN] will be forwarded to the destination phone number according to the call forwarding mode you have chosen. You will hear a steady dial tone and see a steady LED. #601 Call Forward-All Calls #602 Call Forward-Busy #603 Call Forward-No Answer #604 Call Forward-Busy/No Answer The dial tone will go silent, and the LED will flash intermittently. The screen will display the number you are forwarding to and you will hear a short, steady confirmation tone followed by a pulsing Re-order tone. The LED will continue to flash intermittently. The dial tone will go silent and the LED will go off. The LCD will display a message indicating call forwarding, the call forward type, the Phantom Directory Number that the call is being forwarded from, and the destination number to which the call is forwarded. 22

To Cancel a Call Forward: 1. Press the [PDN] or [PhDN] you want to cancel Call Forwarding on. 2. Dial # 6 0 1. 3. Press Spkr. You will hear a steady dial tone and see a steady LED light. The dial tone will go silent, and the LED will flash intermittently. The LED will go off. Call forwarding for the selected [PDN] or [PhDN] is now canceled. To Park and Park/Page (Automatic Orbit Selection): 1. While connected to a calling party, press Park and Page. c 1 ENTER ORBIT NO. :

Table 1 Paging Group and Zone Codes Paging Group Codes Paging Zone Codes # 3 1 l-Group A # 3 15-Group E # 3 5-Zone A # 3 12-Group B # 3 1 6-Group F # 3 6-Zone B # 3 I E-Group C # 3 17-Group G # 3 7-Zone C # 3 14-Group D # 3 1 &-Group H # 3 &-Zone D Enter code # 3 0 to page stations assigned to the All Call Page group. Enter code # 3 9 to page stations assigned to the All Call Page group and possibly external page zones, depending on system programming. The LCD will show the 9 9 9 Auto Park entry plus the entered Page Zone number. The LCD shows the line number which is being held on a particular orbit number. In this example, Line 2 is held on orbit number 900. If you do not retrieve the parked call within a specified amount of time, the call will ring back to your phone. When a parked call recalls and rings back to your phone, the LCD will show the line or [DN] that is recalling and the orbit number. To Retrieve a Parked Call: 1. Press the parked Line or press Park in Orbit or Park and Page. 2. Enter the Orbit Number or valid [PDN] on which the call is parked. - Parked Call Retrieval The Orbit Number is usually provided in the paging announcement. The CO line LED or [PDN] LED will flash at the in-use rate when the call is picked up or retrieved. 24

TO Display Parked Calls: 1. Press Mode. [MOOE NO. ] r. .i 2. Press 6 4. ILN NN ORBIT XXX 1 3. Press Scroll to monitor the next parked call. 4. Press Scroll to monitor the next parked call. [LN 8 ORBIT 901t DID723 Park Orbit list Display This feature enables you to monitor (view) the calls that are parked at your station. If your telephone has an Orbit List button, press it and go to Step 3. Your telephone must be idle to use the Mode button when displaying the Park Orbit List. The display shows that Line N N (where N N represents the Line number) is parked by you on Orbit XXX (where XXX represents the orbit number). The “+I’ sign indicates that there is more than one parked call at your station. This display indicates that CO Line 003 is parked by you at Orbit 900 (where 900 represents a different Orbit number). The first parked call is displayed again, indicating there are only two parked calls at your station. To Retrieve Lost Calls: 1. Press Mode + 6 2. ANI Display [Ti?Ezc-] OKOn> - Caller ID Display Retrieve and Auto Dial Lost Calls The system automatically saves the number for all ANI and Caller ID calls that ring at your telephone, but are unanswered (abandoned calls). You may view and Auto Dial the saved numbers by following the steps for retrieving lost calls. The Caller ID lost call displays the telephone number and name (if provided by the Central Office). To see what date and time the Caller ID lost call was received, press the Page button. This will change the display to the date and time of the call. If desired, press the Page button again to return to the telephone number display. 25

2. Press Scroll to view the saved information on the LCD display. n Press # to delete information on the LCD display. n Press * to go back to previous LCD screen. If your telephone is equipped with a Lost Call Auto Dial button, you may auto dial a saved number by performing any of the following: H Enter Class/AN1 Information display Mode + 6 2, and choose the number or name of the lost caller you want to contact. H Press Pooled Line Crp*, and then Lost Call Auto Dial. H Press a [DN] button, enter the appropriate CO or LCR access code>, then press Lost Call Auto Dial. n Press the CO Line button”, and press Lost Call Auto Dial. Note: 1. The ANI/Caller ID received telephone numbers always include area codes on local calls as well as long distance calls. The DK280 system will always auto dial the digit “1” before the saved, outgoing telephone number. 2. If your telephone requires an account code be entered before dialing outside telephone numbers, enter the account code after access LCR or a CO line, then press the Lost Call Auto Dial button. 3. Press Lost Call Auto Dial. Station-to-Station Message Waiting If there is no answer (or if the telephone is busy or DND), press the Msg button (or 7). This causes the Msg LED on the called station to flash. The called station’s LCD displays the calling station’s number. When the returned call is answered, the flashing Msg LED will turn off To Use Station-to-Station Message Waiting: 1. Lift the handset or press a [DN] to receive internal dial tone. 2. Dial the desired station number. 3. The calling station user presses the Msg (or 7) to set the Msg LED on _ the called station. The [DNs] after SENT are the [DNs] which received your message waiting indication signal, if you set a message waiting indication signal. 26

4. To answer the Msg LED indication from the called station, press the flashing Msg button. 5. To clear the Msg LED that you set on some other telephone’s [DN] from the [DN] that sent the Message Waiting signal, press the [DN] button, dial the Directory Number that you set the MW signal on and press Msg twice (or 7 7). 6. To clear the Msg LED from the [DN] that received the Message Waiting signal, press the [DN] + # 4 0 9. Note: Up to five message waiting displays may be stored on the LCD per each [DN] owned by the telephone ([PDNs] and [PhDNs]). The station [DN] in the display will be called when the flashing Msg (fixed) or [PhDN] Msg (flexible) button is pressed. To rotate the station numbers, press Scroll. The fourth message for each [DN] is reserved for the Message Center. The “+” sign on the LCD indicates that more than one message waiting signal was sent to your telephone. CALL XXX-YYY+: Indicates which [DN] on your telephone received a message waiting signal (XXX) and which [DN] sent the message waiting signal (YYY). In this example, [201] received a message signal from [500]. This clears all messages recorded to this station. Voice Mail (VM) Whenever your station is call forwarded to voice mail, certain digits will automatically be sent to the voice mail unit to direct the call to your mailbox. These codes require storage one time since they remain in memory until changed. They do not have to be stored each time you Call Forward your telephone. Your Primary Directory Number [PDN] and up to four Phantom Directory Numbers [PhDNs] can be independently Call Forwarded to unique or to the same voice mailboxes from your telephone. Telephones must be programmed as the owners of a [PhDN] to be able to call forward the [PhDN] to a voice mailbox number. 27

:- Assigning a mailbox to store messages: 1. Press a [DN]. 2. Press # 6 5 6. I 656 ID CODE SET . 1 Assign a Voice Mail Message Mailbox Press the [DN] that you want to assign a mailbox number. When you assign a mailbox for a [DN], calls to that [DN] will be able to forward directly to the [DN]‘s voice mailbox on the Toshiba voice mail system. 3. Dial the digits (up to 16) and pauses to be sent. 4. Press Redial to store data. The LCD displays the digits and pauses. These digits include special voice mail codes and the [DN] voice mailbox number. For example, for Toshiba voice mail systems dial 91 NNN, where NNN is the mailbox number of the [DN] you pressed in Step 1. You will hear a confirmation tone. Assigning a mailbox for message retrieval for a Directory Number: 1. Press a [DN]. 2. Dial # 6 5 7. 3. Dial the required digits and pauses to be sent. 4. Press Redial to store data. To Retrieve Messages: l Press the flashing Msg button assigned to the UW Assign Voice Mail Retrieval Digits When you want to retrieve your messages from voice mail, certain digits will automatically be sent to the voice mail unit to play back your messages. Press the [DN] for which you want to retrieve messages. The LCD displays “6 5 7 ID CODE SET”. The LCD displays the data as it is entered. These digits include special voice mail codes and the [DN] mailbox number. For example, for Toshiba Systems dial 92NNN, where NNN is the [DN] mailbox number. You will hear a confirmation tone-the LCD displays “DATA PROGRAMMED”. Retrieve Voice Mail Messages When a voice message is received for a [DN], the voice mail system will cause the Msg button/LED to flash. 28

To Clear All Digits: 1. Press a [DN]. 2. Dial # 6 5 6 or #657. 3. Press Redial. To Display Busy Field Status: 1. Press Mode. [no] m111 Press 1. 2. 3. Enter the first 1 or 2 digits of a [DN]. Press #. I 4. Press Page to rotate Busy Field groups. To Exit Any Mode: 1. Press Mode. 2. Press 0. :_; : : Busy Field Display Your telephone must be idle to use the Mode button when Soft Keys are turned ON. Note: The Busy Lamp field (BLF) mode will stop all other displays from appearing on your telephone LCD. Enter the first digit of a 3-digit [DN] (e.g., 2 for 200) or the first two digits of a 4- digit [DN] (e.g., 21 for 2100). Mode Exit :- ;. : ..; ‘.: The LCD displays “MODE NO.?” Your telephone must be idle to use the Mode button when Soft Keys are turned ON. The LCD displays date/day/time.