Toshiba Strata Dk Standard Telephone User Guide

							Features
Emergency Ringdown/Hotline Service
Strata DK Standard Telephone 5/9925
äTo pick up a door phone call that is ringing another station
Emergency Ringdown/Hotline Service
The Emergency Ringdown or Hotline Service feature enables standard telephones to 
automatically ring a designated extension, after the ringdown timer expires, by going off-
hook.
The Hotline Service feature is often used for telephones in hotel/motel lobbies. This same 
feature is referred to as Emergency Ringdown in healthcare facilities, where it is used to 
assist callers who may not be able to complete a call by dialing.
NoteElectronic and digital telephones cannot perform this feature, but they can 
receive Hotline Service or Emergency Ringdown from standard telephones.
äTo make a hotline or emergency ringdown call1. When you hear a door 
phone call, lift the 
handset.Door phone calls ring from one to five times, depending on 
system programming. 
2. Press
.
ä
Lift the handset off-
hook. The designated station will automatically ring after the 
ringdown timer expires.
If a valid feature access code or DN is dialed before the 
ringdown timer expires, automatic ringdown does not 
occur.
An example of an incoming 
Emergency Ringdown call to an 
electronic or digital LCD 
telephone is shown on the right. The calling [DN] and 
“Ringdown” displays whether soft keys are ON or OFF.
RINGDOWN205 CALLING 
						

							Features
Message Waiting
26Strata DK Standard Telephone 5/99
Message Waiting
If your station is idle or busy on a call while another station tries to contact you, the calling 
station can turn on the message waiting LED on your telephone. Your Message Waiting 
lamp flashes when there is a message. 
When you respond by pressing 
0VJ, you will either hear a voice message or your phone 
will dial the telephone which set a callback message. Voice mail devices and stations can 
leave message waiting indications.
Up to four Message Waiting indications can be left at a station at one time. One of the 
indications is for the Message Center.
äTo answer a Message Waiting light
äTo cancel the Message Waiting light1. Lift the handset. You hear dial tone.
2. Press
. Your phone rings the device that set the indication. If there 
is no answer, hang up and try later. (The LED continues to 
flash.)
3. If your telephone calls 
a busy station or there 
is no answer, hang up 
and try later.The LED continues to flash.
...or you can bypass 
this message and 
listen to the next 
message by going on-
hook and repeating 
Steps 1 and 2.This feature is available for DK14, DK16e, DK16, DK40i, 
DK40, DK424 release 1 and DK280, release 3.1 and 
higher.
4. After receiving the 
message, hang up.If the Message Waiting LED continues to flash, you have 
more messages—repeat Steps 1~3 to retrieve them. 
1. Lift the handset. You hear dial tone.
2. Press
The Message Waiting indication is cancelled. 
						

							Features
Override Calls
Strata DK Standard Telephone 5/9927
Set Message Waiting On Other Telephones
After reaching a busy or unanswered telephone equipped with a Message Waiting 
indicator, you can set a Message Waiting indication on the called telephone. A flashing 
lamp or LED at the called telephone indicates a call is waiting. The station user can press 
the button associated with the flashing LED or enter
 to call you back.
äTo set a message waiting indication on another telephone
äTo cancel the message waiting indication on another telephone
Override Calls
Busy Override enables you to send a tone to a busy station to indicate that a call is waiting. 
Any station can initiate Busy Override. Off-hook Call Announce is another way to contact 
a busy station; it lets you speak to a digital telephone user who is off-hook.
Busy Override or Off-hook Call Announce
1. If a called telephone 
station is busy or does 
not answer, press 
.A Message Waiting light is set at the station. If you are 
calling a standard telephone, the telephone must have with 
a message waiting light. All Toshiba digital or electronic 
telephones have Message Waiting lights.
2. Hang up.
ä
Lift the handset and 
press 
 + ;;;. 
(
;;; = station 
number with the 
message light.)You hear busy tone if the called station is busy, or you hear 
repetitive ringing or a single tone if the called station is 
idle.
The Message Waiting indication on the station is turned 
OFF.
äAfter reaching a busy 
station, press 

...or to OCA, dial  
or 
.The busy station receives a tone signal, indicating a 
waiting call.
If the busy station has the Off-hook Call Announce (OCA) 
feature, then you can immediately talk to the called party. 
						

							Features
Paging Announcements
28Strata DK Standard Telephone 5/99
Do Not Disturb (DND) Override
DND Override lets you send a tone to an idle station in the DND mode to indicate that a 
call is coming in. 
NoteExecutive Override and DND Override are optional features, enabled in 
system programming
Executive Override
Executive Override enables you to enter a conversation.
Paging Announcements
You can make page announcements to digital and electronic telephone speakers and 
external speakers. Telephones are assigned to specific page groups in system 
programming. A page can be sent to external speakers (all zones), if enabled in system 
programming.ä
After reaching a 
station in DND mode, 
press 
.The DND station receives a tone signal, indicating that a 
call is coming in.
NoteYour station must be programmed for this feature.
ä
After reaching a busy 
station, press 
.You can now enter the conversation. An optional tone 
signal can be heard by the called parties prior to your 
entrance.
NoteYour station must be programmed for this feature.
1. Lift the handset. You hear dial tone.
2. Enter a page access 
code.See Ta b l e s  2 and 3 on Page 39.  
						

							Features
Repeat Last Number Dialed
Strata DK Standard Telephone 5/9929
Repeat Last Number Dialed
This feature enables you to easily redial the last number called.
Speed Dial
Speed Dial enables you to call a telephone number by dialing a brief access code, instead 
of having to dial the entire telephone number. There are two types of Speed Dial numbers: 
Station Speed Dial numbers, which you can assign to buttons on your own station and 
System Speed Dial numbers, which are assigned from the System Administrator’s station 
or an attendant console, but they can be used by other stations. 
Speed Dialing is not available on rotary telephones.
äTo store a station speed dial number3. Make your 
announcement in a 
normal voice level 
and then repeat the 
announcement.
4. Hang up when you 
have completed your 
announcement.
1. Lift the handset. You hear dial tone.
2. Press
. The system automatically dials the last telephone number 
that you entered.
1. Lift the handset. You hear dial tone.
2. Press
. You hear a short tone.
3. Press

. 
						

							Features
Speed Dial
30Strata DK Standard Telephone 5/99
äTo make a call with a station or system speed dial code4. Enter the access code 
where you wish to 
store the telephone 
number.See Table 4 on Page 40.
5. Dial the CO line 
number access code 
to be stored.See Table 1 on Page 38.
6. Enter the telephone 
number.The number can be up to 20 digits, including the CO line 
access code.
7. Press
. You hear confirmation tone once the CO line access code 
and the telephone number are stored. They will be 
automatically dialed when you enter the Speed Dial access 
code. 
Repeat this procedure to replace the stored telephone 
number with a new one.
1. Lift the handset. You hear dial tone.
2. Press
 
. Dial tone continues.
3. Dial a Speed Dial 
access code.Dial tone continues while you enter the access code. See 
Table 4 on Page 40. The system automatically dials the 
telephone number assigned to this code. 
						

							Features
Tone/Voice First Signaling
Strata DK Standard Telephone 5/9931
Tone/Voice First Signaling
Your Strata DK system may be set for Tone Signaling or Voice First Signaling as the 
standard internal call signaling method for calls to digital and electronic telephones. The 
Tone Signal consists of repetitive ring tones, while the Voice First Signal consists of a tone 
burst followed by the caller’s voice. Standard telephones always ring with Tone Signaling, 
no matter what the system signaling method. When you initiate a call, you can change to 
the alternate signaling method.
äTo change the signaling mode
1. Call an internal 
digital/electronic 
telephone.If the signaling mode is set for Voice First Signaling, you 
hear a single tone burst followed by the caller’s voice or 
sounds from the surrounding area of the called telephone. 
If the signaling mode is set for Tone Signaling, you hear 
repetitive ringback tone.
2. To change the mode, 
press 
.Ringing stops and you hear a tone burst if you changed 
from Tone Signaling to Voice First Signaling. You can 
converse after the tone burst.
The call rings the called station if you changed from Voice 
First Signaling to Tone Signaling. 
						

							Features
Tone/Voice First Signaling
32Strata DK Standard Telephone 5/99 
						

							Strata DK Standard Telephone 5/9933
Using Toshiba Voice 
Mail Systems2
This chapter explains how to program your telephone for Call Forward and message 
retrieval when using a Toshiba Voice Mail System with your Strata DK system.
Refer to the appropriate Toshiba Voice Mail user guide for more information:
©Stratagy Voice Processing User Guide
©Toshiba VP User Guide
Setting Call Forward
You can program your telephone to forward to the Toshiba Voice Mail System to answer 
your calls when you are busy or not available.
Voice Mail Identification Code
To direct forwarded calls to your mailbox—your personal storage space for voice 
messages—and to ensure that callers receive your personal greeting, you must store a 
Voice Mail (VM) Identification (ID) code once for your telephone Intercom Number. 
						

							Using Toshiba Voice Mail Systems
Setting Call Forward
34Strata DK Standard Telephone 5/99
äTo store the voice mail ID code
äTo cancel the voice mail ID code
Call Forward To Toshiba Voice Systems
By setting Call Forward to the Toshiba Voice Mail System on your telephone, information 
about the call will automatically be sent to the Voice Mail system, so that the callers who 
call your telephone and call forward to voice mail will be automatically connected to your 
voice mail box. (See “Call Forward” on Page 8 for instructions on using this function.) 1. Go off-hook. You hear dial tone.
2. Press
. You hear confirmation tone. is the access code for 
setting the Voice Mail Call Forward digit sequence. This 
code does not forward calls to the Voice Mail system.
3. Press 
.
4. Enter your mailbox 
number.This could be the mailbox number for your Directory 
Number.
5. Press
. You hear confirmation tone. The VM ID code is 
automatically sent to the Voice Mail system whenever calls 
to your telephone are forwarded to it.
NoteSteps 1~5 are required for the initial storage of 
VM ID code to the Toshiba Voice Mail system. 
Once programmed, these digits remain in memory 
until changed. Repeat Steps 1~5 to change the 
code.
1. Go off-hook. You hear dial tone.
2. Press
. You hear confirmation tone.
3. Press
. You hear confirmation tone. The ID code is cancelled.