Toshiba Strata Dk Standard Telephone User Guide

							Features
Call Park Orbits
Strata DK Standard Telephone 5/9915
äTo retrieve a Parked call from any station
äTo park a call and page another station1. Lift the handset. You hear dial tone.
2. Press
 and enter 
the Orbit Number that 
you used to park the 
call.You are reconnected to the parked call.
1. While on a call, flash 
the hookswitch, press


. 
2. Enter the General 
Orbit Number 
(
a) or 
[PDN].The original call is now parked on the lowest vacant Orbit 
Number or [PDN]. After you enter an Orbit Number, a 
short burst of dial tone prompts you to enter the Page 
access code. 
3. Enter a Page Group or 
Zone access code (see 
Ta b l e s  2 and 3 on 
Page 39).
4. Make your 
announcement and 
include the Orbit 
Number.
5. Hang up to free the 
paging device.If the parked call is not retrieved within a specified time, 
the call rings back to your phone. 
						

							Features
Call Pickup
16Strata DK Standard Telephone 5/99
Call Pickup
You can pick up a call that is ringing another station, a call placed on hold at another 
station, and other types of calls with the Call Pickup feature.
Pick up Calls to a Group
Stations may be assigned in system programming to Pickup Groups. As many as 20 
groups can be created to enable you to easily pick up incoming (new or transferred) or 
internal calls that are ringing stations in your group or in other groups. You can belong to 
more than one group. See the System Administrator for group assignments.
äTo pick up a call that is ringing in your pickup group(s)
äTo pick up a call that is ringing in another group1. Lift the handset and 
press
.
2. Press a Call Pickup 
code:You are connected to the caller.
 + ;;; 
(XXX=[PDN]/
[PhDN]Pick up a call ringing or on hold at a specific Primary or 
Phantom Directory Number [PDN] or [PhDN] (Release 
3.1 and above).
Pick up a telephone group page, internal call, or door 
phone call ringing a station.
 ~ Pick up an external page.
Pick up a ringing CO line.
~Pick up a CO line on hold (Lines 1~200). 
ä
Lift the handset, then press
.
1. Lift the handset. You hear dial tone. 
						

							Features
Call Transfer with Camp-on
Strata DK Standard Telephone 5/9917
Call Transfer with Camp-on
This feature enables you to transfer an outside call to a station that is either idle or busy.
äTo transfer a call2. Enter
 + the group 
pickup access code 
(
~).You are connected to the call after dialing the group 
access code. If the called station belongs to more than one 
group, any of the Group Pickup codes associated with 
those groups will pick up the call.
NoteThese group pickup access codes can be entered 
into a speed dial location for easier access.
1. While on an external 
call, flash the 
hookswitch.You hear dial tone.
2. Dial the station 
number to which the 
call will be 
transferred.
3. If the station is idle, 
announce the call and 
hang upIf you hear repetitive ringing after dialing, the call was 
made with Tone Signaling and you have to wait for the 
called party to answer.
...or if the called 
station is busy or does 
not answer, hang up.The call camps on to the busy station.
...or if the call rings 
back to your phone, 
inform the caller and 
repeat the procedure.If the station does not answer within a predetermined time, 
the call rings back to your phone and camp-on is cancelled.  
						

							Features
CO Line Queuing
18Strata DK Standard Telephone 5/99
CO Line Queuing
If all outgoing CO lines are busy, the CO Line Queuing feature will ring your telephone 
when one is available. 
äTo set CO Line Queuing...or, to reconnect to 
the transferred line 
before it is answered, 
flash the hookswitch 
again. If the called party lifts the handset (or presses a [PDN] 
button on digital and electronic telephones) just before you 
flash the hookswitch again, you will enter a conference 
call.
1. If you hear busy tone 
after dialing a CO line 
access code, press 
.Busy tone stops, followed by dial tone (2 secs.), then busy 
tone resumes.
2. Hang up. (You can 
make other calls 
while waiting for a 
line to become 
available.)
3. Your telephone rings 
at a fast rate when a 
CO line becomes idle.
4. Answer within three 
rings to prevent the 
callback from being 
cancelled.You hear CO dial tone. (If you hear busy tone, it means the 
line has already been seized or has received an incoming 
call. Your request is not cancelled. You will be called again 
the next time a line becomes idle.)
5. Dial the desired 
telephone number.If the original call was made using LCR (dial 
), the 
system automatically dials the number. 
						

							Features
Conference and Tandem Calls
Strata DK Standard Telephone 5/9919
äTo cancel CO Line Queuing
Conference and Tandem Calls
Standard Telephones and/or Voice Mail Auto Attendant Devices
Strata DK enables you to participate in a variety of conference calls:
©Up to four stations (including your own) may be conferenced on internal lines.
©Up to three stations (including your own) may be conferenced with one CO line.
©Up to two stations (including your own) may be conferenced with two CO lines.
With Release 3.2 and higher, you can also connect (tandem) two CO lines, and then drop 
out of the call.
Step 1: Make a Conference Call or Tandem Two CO Linesä
Lift the handset and press
.
1. While on either an 
external call or 
internal call, flash the 
hookswitch.You hear internal dial tone and the call is placed on hold. 
You will not hear the held party again until Step 4.
2. (Optional) If you 
want to add an outside 
line, dial the CO line 
access code; 
otherwise proceed to 
Step 3.See Table 1 on Page 38 for CO line access codes.
You hear dial tone when the line is accessed. (Up to two 
CO lines can be conferenced.)
3. Dial the telephone 
number that you want 
to add to the call. 
						

							Features
Conference and Tandem Calls
20Strata DK Standard Telephone 5/99
4. If you hear a single 
tone, voice announce 
the call and ask the 
party to pick upOn internal calls, the new party must pick up the handset or 
press a [PDN] button to participate in a conference call.
...or, if you hear 
ringing, announce the 
call once the party 
answers
...or, if the called 
station is busy, you 
can flash the 
hookswitch to return 
to the existing call.
NoteIf a called external number is busy, you must hang 
up and re-initiate the call.
5. If you are ringing an 
internal party, flash 
the hookswitch after 
the party answers
...or if you are ringing 
an outside line, you 
can flash the 
hookswitch before or 
after the party 
answers.All parties are conferenced. 
If only your telephone is connected with two parties on 
external CO lines, you can exit the conference by 
hookflashing again before you hang up. (See 
“(Optional) 
Add More Callers to a Conference or Tandem Call” on 
Page 21.) The external lines remain connected.
While a conference is being set up, all outside parties are 
held separately and cannot converse with each other. 
						

							Features
Conference and Tandem Calls
Strata DK Standard Telephone 5/9921
Step 2: (Optional) Add More Callers to a Conference or Tandem Call
Step 3: (Optional) Pick Up a Tandem CO Line Call
NoteThis step enables you to pick up a tandem CO-to-CO line call that was 
established from your telephone. ä
For Conference calls: 
repeat substeps 1~4 of  
Step 1: “Make a 
Conference Call or 
Tandem Two CO 
Lines” to add another 
party to the 
conference.If one of the stations hangs up on a two-station/two CO 
line conference call, the remaining station maintains the 
conference.
...or for Tandem calls: 
hookflash again and 
hang up.If only your telephone is connected with two parties on 
external CO lines, you can exit the call to allow the two 
external parties to continue talking.
ä
Go off-hook and dial 
.If your telephone has established more than one tandem 
call, the call with the lowest line number is picked up. 
						

							Features
Direct Inward System Access (DISA)
22Strata DK Standard Telephone 5/99
Direct Inward System Access (DISA)
Outside callers with telephones that send Dual-tone Multi-frequency (DTMF) tones (push-
button dialing) can call in on CO lines programmed for DISA and dial stations or outgoing 
CO lines without going through an attendant or operator.
äTo make a Direct Inward Station call with DISA
1. From outside the 
system, call the DISA 
CO line phone 
number:___-______.
See the System 
Administrator for this 
number.
2. Listen for the 
repetitive ringback 
tone signal, followed 
by dial tone.
Try again if you hear 
busy tone.
3. During the 10 secs. of 
dial tone, make your 
call.If a number is not dialed, the system automatically causes 
the DISA CO line to ring at telephones as a normal 
incoming call. Then, if the call is not answered within 15 
seconds after the ringing starts it disconnects.
To call another station after completing a DISA station 
call, the internal party must transfer you. Station Paging 
and System Paging cannot be made on DISA calls.
4. If you hear busy tone, 
press

.If the call is not answered after 6 rings or 24 seconds, 
whichever occurs first, you hear busy tone. 
5. When you hear dial 
tone, call again.  
						

							Features
Direct Inward System Access (DISA)
Strata DK Standard Telephone 5/9923
äTo make an outgoing call with DISA
1. From outside the 
system, call the DISA 
CO line telephone 
number:___-_____.
See the System 
Administrator for this 
number.
2. Listen for repetitive 
ringback tone, then 
listen for dial tone.
Try again if you hear 
busy tone.The dial tone is present for 10 seconds to allow direct 
dialing of a station internal number or CO line access code. 
If a number is not dialed, the system automatically causes 
the DISA CO line to ring at telephones as a normal 
incoming call. Then, if the call is not answered within 15 
seconds after the ringing starts, it disconnects.
3. Dial a CO line 
number or line group 
access code. See 
Table 1 on Page 38.
4. If a DISA security 
code is required (see 
the System 
Administrator), dial 
the code and listen for 
CO dial tone.If the correct code is not entered, the call is disconnected.
...or if a DISA 
security code is not 
required, you hear 
CO dial tone.A timer tone plays (approximately four mins.) that both 
parties hear after the call was made.  
						

							Features
Door Phones
24Strata DK Standard Telephone 5/99
Door Phones
You can call a door phone and monitor the immediate area surrounding the door phone. 
Only digital and electronic telephone stations can be called by door phone users, but you 
can pick up these calls when they are incoming by lifting your handset and dialing a pick 
up access code.
äTo call/monitor a door phone5. Press 
 to reset the 
timer four more 
minutes; otherwise, 
the call disconnects 
approximately one 
min. after the tone.
6. Dial a telephone 
number.
1. Lift the handset. You hear dial tone.
2. Dial the door number:
Door Phone ID Location
1A
1B
1C
2A
2B
2C
3A
3B
3C
4A
4B
4C