Toshiba Strata Dk Hospitality Management Information System User Guide

Introduction
Conventions
Strata DK HMIS 5/99ix
Action/Response Table
Tilde (~)Means “through.” Example: 350 ~ 640 Hz frequency range.
äDenotes the step in a one-step procedure.
äDenotes a procedure.
See Figure 10Grey words within the printed text denote cross-references. 
In the electronic version of this document (Strata DK 
Library CD-ROM or FYI Internet download), cross-
references appear in blue hypertext.
1.Actions you perform 
appear in this 
column. They can 
consist of either a 
single step or a...

Introduction
Related Documents/Media
xStrata DK HMIS 5/99
Related Documents/Media
The following documents and CD-ROMS can be used to reference further information 
about the Strata DK systems.
©Hospitality Management Information System (HMIS) General Description –  
provides an overall view of the system hardware, software, applications and 
features.
©Strata DK HMIS CD-ROM – contains a copy of all HMIS documentation/
bulletins and enables you to view, print, navigate and search publications.
©Strata DK...

Strata DK HMIS 5/991
Grand Tour1
The Toshiba Strata DK Hospitality Management Information System (HMIS) is a 
Personal Computer (PC)-based solution that meets the specific operational needs of 
small- to medium-sized hotels/motels.
HMIS tightly integrates with the Strata DK telephone (Release 3.1 or higher) and the 
Stratagy Voice Processing Systems, providing a complete and fully integrated 
hospitality package.
The HMIS PC is dedicated to running the HMIS program and functions as the front 
desk...

Grand Tour
Features
2Strata DK HMIS 5/99
©Call Forwarding – If the Stratagy Voice Processing System is installed, guest 
room telephones are automatically set to Call Forward Busy/No Answer 
(CFBNA) to Stratagy. The guest can request that calls be blocked and all calls 
forwarded to voice mail.
©Check-in – Information previously entered from the reservation automatically 
appears on the check-in screen when the guest registers. Both walk-in guests and 
guests with reservations can be easily registered....

Grand Tour
Main Screen
Strata DK HMIS 5/993
©Outgoing Call Restriction – Call restriction controls the type of outgoing calls 
the guest is permitted to make and is also used for vacant room call restriction. 
Telephone class of service or restriction levels can be individually set for each 
guest room. Room telephone settings include enabling long distance or local and 
toll free use, or restricting the telephone to in-house calls only.
©Remote Maintenance – Technical support staff can perform on-line...

Grand Tour
Main Screen
4Strata DK HMIS 5/99
Function
Tabs
Browse 
Window
Check-in/out 
Buttons
Customer Detail 
Window
(alternates with 
Browse Window)
2550
2738
ReservationsReportsDisplays Customer 
Detail WindowDatabase 
Settings 

Grand Tour
Main Screen
Strata DK HMIS 5/995
Main Screen Fields
Information displayed in the following fields is for the guest/room highlighted in the 
Browse Window. For guests who have not checked in and have a Pending reservation, 
only the Room #, Ext #, Room Type and Room Rate fields display information.
Field Description
Room #(Display only) Room number.
Ext #(Display only) Telephone extension number.
Room Type(Display only) Type of room (e.g., single, double, suite).
Title(Optional) Primary guest’s...

Grand Tour
Main Screen
6Strata DK HMIS 5/99
Room RatesStandard rates for the room (i.e., daily, weekend, holiday/
seasonal, and special). HMIS automatically calculates the 
number of nights at daily and weekend rates. See “Room 
Rates” on Page 99 for additional information.
Discount %Applicable room discount. Displays 0.00 if no discount is 
applicable.
Discounts entered in the Reservation/Check-in screens, 
display in this field after the guest checks in (see “Room 
Rate Discounts” on Page 98).
You can...

Grand Tour
Main Screen
Strata DK HMIS 5/997
Main Screen Buttons
The HMIS Main screen provides button access to the functions and menus required to 
run the hospitality facilities.
Button Description
Check-InEnables you to check in a guest.
Displays the Check-in screen for checking in a walk-in guest. 
An Available Room Selection pop-up dialog box provides a list 
of rooms from which to choose.
To check in a guest with a pending reservation, highlight the 
reservation in the Browse Window and click on...

Grand Tour
Main Screen
8Strata DK HMIS 5/99
SetupDisplays the Setup Menu screen.
This screen enables authorized personnel (HMIS access 
levels 11~20) to access a group of six setup screens which 
must be completed before HMIS can be used. The screens 
consist of: Master Room Setup and AutoGen screens for 
room record entries, Company for entry of company 
information (name, address, etc.), Employee Codes for entry 
of staff names/category/employee ID, Settings for telephone/
tax settings, and Statement...