Toshiba Strata Dk Hospitality Management Information System User Guide

Features
Room Rates
Strata DK HMIS 5/9999
Room Rates
Basic room rates (i.e., daily, weekend, holiday/seasonal, special) are already 
established for each room by an authorized user, using the Settings screen in System 
Setup. When you are making a reservation or checking in a guest, the established 
basic rates display on the screens.
If it should become necessary to change them, you can change them using the General 
Window during the reservation/check-in processes or on the Main screen prior to...

Features
Room Status
100Strata DK HMIS 5/99
Change Room Rate to Holiday/Seasonal or Special Rate
NoteHMIS calculates a guest’s stay based on daily and weekend rates. If holiday/
seasonal or special rates apply, you must change the number of nights using 
the following procedure.
Room Status
Several of the HMIS screens (e.g., Browse Window) and reports (e.g., Hotel Guest 
List) display room occupancy status. The status used by HMIS on the screens/reports 
is:1. Highlight the room 
listing in the Browse...

Features
Room Status
Strata DK HMIS 5/99101
©Reserved – Reservation in database.
©Pending – Guest is scheduled to check in on current date.
©Checked In or ChkIn – Guest checked in on current date.
©Expired – Guest not checked in by 12:00 a.m. on day after the Reserve From 
date.
If the reservation is not deleted, it remains a valid reservation until 12:00 a.m. of the 
Reservation Until date. At that time, HMIS automatically releases the room from the 
reservation by deleting it from the Browse Window and...

Features
Special Restrictions/Accommodations
102Strata DK HMIS 5/99
Special Restrictions/Accommodations
Besides the many screens that provide text comment sections for restrictions/special 
accommodations, the HMIS provides two areas on the Main screen to identify the 
needs of the guest.
The first is the Handicap indicator field at the top right of the screen and the second is 
the Restrict/Accommodate Tab screen (shown below), accessed by clicking on the 
Restrict/Accommodate Tab at the bottom of the...

Features
Special Restrictions/Accommodations
Strata DK HMIS 5/99103
Special Accommodations
1. With the room 
highlighted in the 
Browse Window, 
click Restrict/
Accommodate.The Restrict/Accommodate Tab screen displays (see 
Page 102).
2. Click the special 
accommodations that 
are required.The options are:
lBaby Crib
lHandicap TDD
lWheel Chair
lStrobe Light Phone
lBoat Slip #
If additional information is required, click Detail and 
use the Customer Detail Window comments section to 
enter the...

Features
View Hotel/Motel Information
104Strata DK HMIS 5/99
View Hotel/Motel Information
To view the information available in the HMIS database:
Active Balance StatementsGuest Billing
1. Click Reports.
2. Click All Active Balance Statements.1. Highlight room in Browse Window.
2. Click Check-Out.
Assigned Rooms (occupied/reserved)Guest Information
1. From the Check-in screen, click Assigned 
Rooms.
2. Select a range of dates (Assigned Check-in 
Date/Assigned Check-out Date).1. Highlight room in Browse...

Features
View Hotel/Motel Information
Strata DK HMIS 5/99105
Occupied RoomsRooms Requiring Check-out/Renewal
äIn the Browse Window, click Occupied Rooms 
Only option.äIn the Browse Window, click Rooms Requiring 
Check-out/Renewal option.
Phone Call RecordsRooms Requiring Cleanup
1. Highlight room in Browse Window.
2. Click Phone Calls tab.äIn the Browse Window, click Rooms Requiring 
Cleanup option.
Phone ServiceRoom Status
1. Highlight room in Browse Window.
2. Click Control/Status tab.äBrowse Window....

Features
View Hotel/Motel Information
106Strata DK HMIS 5/99 

Strata DK HMIS 5/99107
Index
A
about this book
conventions,viii
organization,vii
related documents,x
access HMIS,14
level,12
accommodations,102
all active balance statements,75, 78
assigned rooms screen,19, 90
screen fields,20
automatic telephone activation,22
automatic wake-up
overdue wake-up notifier,25
automatic wake-up calls,22
call log,27, 66
clear,28
cancel,25
main screen field,5
no answer,25
prior to setting a call,23
set,24
available room selection screen,28, 43, 89
screen fields,29
B
basic...

Index
C ~ G
108Strata DK HMIS 5/99
C
call blocking,62
call forwarding,35
enable,37
cancel reservation,20
cash,57
change phone service,40
change room rates,99
check,57
check-in
button,7
optional requirements,47
reservation guest,21, 46
screen fields,5
walk-in guest,42
check-out
billing,48
button,7
early check-out,68
extended stay,69
morning check-out list,76
screen fields,5
comments
entering,16
confirmation number,6, 20, 65
consolidated bill,52
consolidated detail night audit report,76, 83
control/status...