Toshiba Strata Dk Dkquote User Guide
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––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Basic Operation The Grand Tour9 Basic Operation DKQuote configures customized quotes by using the information supplied by you in the setup process. The quotes can be viewed, printed, and saved. The process of configuration and generation of a quote starts by reviewing the following basic questions, even if existing parts are used. ©How many digital telephones and CO lines do you require? ©Are there any customer-owned parts (existing parts) that you want to use on a no-charge basis? ©What account category do you want to use for pricing? ©Are there any used parts (in your stock) that you want to use for a specified price? ©Who will supply the cable—the customer or dealer? Once you have reviewed these questions, you are ready to begin the configuration of the required cabinets and PCBs. Task Messages and Online Help DKQuote displays task and help messages during the quote process. It prepares your quote by presenting a series of screens. Each screen must have a specific number of selections even when existing parts are used. When you are finished, DKQuote automatically configures the cabinet and PCBs that are required based on your selections. Some fields required a numeric value input, while others require a “yes” or “no” answer (toggled by using the space bar). Online Help is available in each screen by either clicking the Help button or pressing F1. The appropriate topic displays giving you information about the screen. There is also Help available from the Main Menu. When selected, all of the Help topics all displayed in a list that you can easily access by clicking on the topic you want to view. You can search the list by using the Find feature or the Index. View Menu Toolbar 333 Status Bar333 Help Menu Help Topics 333 About DKQuote333 Table 1 Levels and Main Menu Options (continued) Main Menu BarMaster (Level 1)Sales (Level 2)Te c h (Level 3)
Basic Operation–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 10Strata DKQuote 5/99 Existing Parts If you are going to use existing parts (used parts in stock), they are selected from the Existing Parts list. Existing telephones and consoles are always included in the configuration. Existing PCBs are only configured if they support the telephone and CO line requirements of the configuration. Release 2.0 and 3.0 RCTU processors are used in place of equivalent size Release 4.0 processors if the appropriate RCTU PCBs are selected in Existing Parts. NoteToshiba published list prices can be updated while maintaining current Dealer Discounts and Markups. Future Parts Future parts (added for future growth) should be considered and added as existing parts. Telephones, PCBs, and cabinets, selected from the Existing Parts list, are added at no charge because the selected price for each item is set to $0.00. They are also configured into the Strata DK system cabinets. Additional Parts Once the configuration is complete, you can enter additional parts that are not included in the basic configuration (spare parts, voice mail equipment, and documentation). These parts are not configured in the cabinets, but are added to the final quote parts lists. Installation Charges You can also enter itemized installation charges, including taxes and appropriate quantities that are applied to the across-the-board cost of all parts (see Page 33). If National or GSA Accounts is selected in the Quote Setup screen, you must indicate who supplies the cable— the dealer or the customer. If the cable is customer supplied (see levels below), the installation price is reduced by $25.00 per cable run. Levels of cable for Voice/data, shielded, and Plenum are: ©Level III - duplex jacks (4 pair) ©Level IV - quad jacks (4 or 6 pair) ©Level V - quad jacks (4 or 6 pair) Final Quotation Once your system configuration is complete, you can view, save, and/or print the: ©Quote ©Summary sheet ©Itemized installation and parts prices ©Diagram of the configured cabinets ©PCB placement guide Individual or group quotes are transferred from one PC to another by storing and retrieving the quotes from a floppy disk, hard-disk or network drive. The final quote parts lists and a cover sheet can be saved to a file and re-opened in a spreadsheet application, such as Microsoft Excel® for editing and formatting of the data.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Main Menu The Grand Tour11 Main Menu DKQuote is “menu driven” and very easy to use. All basic operations are executed from the Main Menu bar (shown at right) that displays across the top of your screen. When you select one of the Main Menu submenus, a drop-down menu displays all of the available options (shown at right). The figure below lists all of the drop-down menus that are accessed from the Main Menu bar. 3107 3108 Quote Pricing View New Quote Existing Quote Transfer In Transfer Out Exit Price List Price Category Setup Parts/Price Setup Required Add on Parts Setup Optional Add on Parts Setup Obsolete Parts Setup Natl Accounts Installation Setup Dealer Installation Setup Question File Setup Toolbar Status Bar Report Update Setup Help Parts List Question File Customer List Print/Save Quote Backup Dealer Price/Parts Restore Dealer Price/Parts Restore Toshiba List Prices Backup to Installation Disk Customer Company General Information User Password Level Select Customized Splash Screen Printer Setup Help Topics About DKQuote 2094
To o l b a r––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12Strata DKQuote 5/99 Screen Variations DKQuote screens may vary from those shown in this document because changes are made frequently. Toolbar The DKQuote Toolbar™ (shown at right) displays just below the Main Menu bar. It provides shortcuts to the most frequently used commands. You can click and drag the Toolbar to any position in your window. When you exit DKQuote, the Toolbar returns to its original position. ä To display or hide the Toolbar ä Click Toolbar (toggles) from the View menu. Each Toolbar icon is explained below. Status Bar The Status Bar displays at the bottom of the DKQuote window (shown below). The left area of the Status Bar shows the menu items that you point to using your mouse. The right side of the Status Bar shows the date and time. äTo display or hide the Status Bar äClick Status Bar from the View drop-down menu. CLICKTO Open a new quote. Open an existing quote. An Open dialog box displays, in which you can locate and open the desired quote. Open the Price List screen that lists all parts and prices. Display the print/save dialog box. You can select Save to File to save existing quotes to a file (i.e., Final Quotes Parts List and quote cover sheet) or Print to printer. Display program information on DKQuote (e.g., version number). Display pop-up Help topics – often called “What’s This?”. 2322 2243
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Keyboard Navigation The Grand Tour13 Keyboard Navigation The following describes how to navigate within the DKQuote program using your keyboard. Mouse Navigation When you use the mouse, an on-screen arrow or cursor moves as you move the mouse. The resulting actions are described below. KEYBOARD KEYSDESCRIPTION Alt + [Letter]Selects Main Menu items. Moves directly to the item with the underscore mark. For example, pressing Alt + r in the Main Screen displays Report options. [Letter]Selects pull-down menu items. Pressing the underscored letter of an item on your keyboard, opens that item. TabMoves forward from section to section, or button to button in screens and dialog boxes. Shift + Tab Moves backwards from section to section or button to button in the screens and dialog boxes. Alt + TabMoves between open application windows (Windows feature). ¬®Moves the highlight left/right. ¯Moves the highlight up/down in most instances. In some screens, these keys are not functional. The Tab and Shift + Tab keys are also used to move the highlight up/down. EnterMoves the highlight to the next field in most instances. In some screens, it closes the screen. Page Up/Page DownScrolls up/down through a list. EscReturns to the previous dialog box. SpacebarToggles between Yes/No in the parts configuration dialog box. Toggles check mark ON/OFF in the Hide column of specific screens. MOUSEDESCRIPTION Move the cursor to an item in the Main Menu, then click the mouse button. If there is more than one button, click the left button.Highlights Main Menu item before you click. When you click the mouse button, the selection opens. When you select on-screen buttons, you do not have to press the Enter key, just double-click the mouse button. Double-click the mouse button. If there is more than one button, double-check the left button.Highlights and opens the item.
Online Help–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 14Strata DKQuote 5/99 NoteFor more information on adjusting Windows controls for the DKQuote program, such as keyboard and mouse speed and colors, see your Windows 98, 95 User Guide or Help in the Windows 98, 95 Start button. Online Help DKQuote Online Help is built into the software and provides help from both the Main Menu and individual screens. The functions are described below. Quote Screen The following buttons display at the bottom of the quote screens during the quote process. Scrolls up or down. Resizes the column width. Place the double-headed cursor on the line between two columns. Click and hold the left mouse button. Drag the line left or right to change the column width. HELP FUNCTIONDESCRIPTION Accesses What’s This? Help. When the cursor changes to a question mark, click the topic, a menu option or any other area, that you want help on. The topic displays. F1Opens the specific topic you have highlighted by pressing F1. Accesses Online Help from the Main Menu that contains: lContents – lists main topics (e.g., Quote Menu, Update Menu, etc.). lIndex – lists all topics in alphabetically order. lFind – searches for available topic. Displays specific information about the dialog box currently open. CLICK TO Process all data and saves to memory. The next screen in the quote generation process displays. Return to the previous screen. Current selections are saved in memory before the screen returns to the previous one. MOUSEDESCRIPTION Scroll arrow Scroll bar Scroll arrow
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Screen Messages The Grand Tour15 Screen Messages There are two displayed messages that can occur when you adding or modifying a quote – configuration conflict and warning. Both appear after you click Process. Configuration Conflict Message If you have entered an item that creates a conflict, you are prompted with a configuration conflict message (shown at right). Click OK to return to the screen where you must correct the conflict. Once the correction is made, click Process to proceed with the quote. Important!Since the information is critical to the completion of the quote, you cannot continue until the conflict is resolved. Discard the changes in the current screen. Discard all of the selection changes in all the pages for the session. Display configured cabinet drawings. Display the Parts Selection screen at the end of the configuration process for ordering additional parts that were not configured. Search for a part number by entering all or part of the number. Save and add the current quote to the Existing Quote list. Print or save a quote to a file. Save to File creates a file containing the Configured Parts List and Final Quote cover sheet. This file can be modified in MS Excel. Close current quote session. Start the saving or transferring of files. Cancel an operation or any changes made and closes the screen. CLICK TO 2309
Screen Messages––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 16Strata DKQuote 5/99 Warning Message A warning message (shown at right) occurs when you have not completed all the requirements in the previous screen. The messages display when the information is needed, but not critical to the completion of the quote. If you click Yes in this screen, DKQuote returns to the screen where you can correct the problem. If you click No, DKQuote continues to process the quote without the information. 2311
Installation17 Installation2 This chapter provides installation steps for DKQuote, Release 4.x. DKQuote has one installation CD-ROM. Step 1: Before You Begin The following minimum specifications are required for optimum performance of DKQuote: ©Pentium® PC ©110MB hard disk space (100MB free disk space for DKQuote operation and 10MB for DKQuote files) ©16MB RAM ©CD-ROM drive (4x speed or better) ©640 x 480 resolution, 256 colors, VGA monitor (1024 x 768, 65K + colors recommended) ©Microsoft Windows 98, 95, or Windows NT 4.0 ©Adobe™ PostScript® or PCL printer (for printing documents) ©Adobe Acrobat® Reader program (included for viewing documents) Step 2: Getting Started Important!Exit all Windows programs before inserting the CD-ROM for installation. 1. Insert this CD-ROM into your CD-ROM drive.Acrobat Reader automatically runs and loads the Home Page. This may take awhile on some systems. You can perform all the functions on this CD-ROM from the Home Page. Notes lFor security purposes, Acrobat Reader may confirm certain selections after you make them. When prompted, click Yes, or, if you do not want to be prompted again. click All. lAutorun may not be enabled on your PC and may not load the Home Page after you insert the CD- ROM. If this happens, see “Non-Autorun Operation” on Page 18.
Screen Messages––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 18Strata DKQuote 5/99 Non-Autorun Operation If the Home Page did not load after you inserted the CD-ROM into your CD-ROM drive, follow these steps:2. From the Home Page, make a selection: Click “Install DKQuote” to install the program from the CD-ROM to your hard drive. Click “Make Floppy Disks” to copy DKQuote to floppies. Click “View DKQuote User Guide” to view the user guide. Click “Install Acrobat Reader” to install Acrobat Reader on your hard drive. Click “Quit to Desktop” to leave the Home Page and exit the Acrobat Reader program. 1. Click Start, Run, then Browse. 2. Select your CD-ROM drive from the Look in: pull-down list. 3. Locate and double-click the AcroRd32 folder. 4. Double-click the AcroRd32.exe file.Acrobat Reader opens. 5. From Acrobat Reader, click File, then Open. 6. Click the Up One Level folder (just to the right of the Look in: pull-down list). 7. Locate and double-click homepage.pdf.The Home Page loads. See “Getting Started” on Page 17 and make a selection.