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Toshiba Satellite 1410 1415 Manual

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Page 221

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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.4.0
available, try the card in that machine. If the card 
malfunctions again, it may be defective.
Resolving PC Card problems
Here are some common problems and their solutions:
The slots appear to be dead. PC Cards that used to work 
no longer work.
Check the PC Card status:
1Click Start.
2Click My Computer icon with the secondary button, 
then click Properties.
The System Properties window appears.
3Click the Hardware tab....

Page 222

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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.4.0
2Click Safely remove xxxx, where xxxx is the identifier 
for your PC Card.
The operating system displays a message that you may 
safely remove the card.
3Remove the card from the slot.
The system does not recognize your PC Card.
Refer to the PC Card documentation.
Removing a malfunctioning card and reinstalling it can 
correct many problems. For more information, see “Using PC 
Cards” on page 182. 
A PC Card error occurs....

Page 223

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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.4.0
You may have connected the printer while the computer is on. 
Disable Standby mode, turn off the computer, and turn off the 
printer. Turn the printer back on, make sure it is on line, then 
turn the computer back on.
Try printing another file. For example, you could create and 
attempt to print a short test file using Notepad. If a Notepad 
file prints correctly, the problem may be in your original file.
If you cannot...

Page 224

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If Something Goes Wrong
Develop good computing habits
5.375 x 8.375 ver 2.4.0
higher. Refer to the program’s documentation and the modem 
guide for information on how to change these settings.
TECHNICAL NOTE: Disable Call Waiting before you connect 
through the modem. Call Waiting interrupts data transmission.
The modem is on, set up properly and still will not 
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone 
handset to the line to check this.
The other system may...

Page 225

225
If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 2.4.0
Some people use a combination of these methods, backing up 
all files to tape weekly and copying critical files to diskette on 
a daily basis.
If you have installed your own programs, you should back up 
these programs as well as your data files. If something goes 
wrong that requires you to reformat your hard disk and start 
again, reloading all your programs and data files from a 
backup source will save time.
Read the...

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If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 2.4.0
❖If the problem occurs while you are running a program, 
consult the program’s documentation for troubleshooting 
suggestions. Contact the software company’s technical 
support group for their assistance.
❖Consult your network administrator.
❖Consult the dealer or authorized Toshiba representative 
from whom you purchased your computer and/or 
program. Your dealer is your best source for current 
information.
For the...

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If Something Goes Wrong
Other Toshiba Internet Web sites
5.375 x 8.375 ver 2.4.0
❖Information about what you were doing when the 
problem occurred.
❖Exact error messages and when they occurred.
For technical support, call the Toshiba InTouch Center:
❖Within the United States at (800) 457-7777
❖Outside the United States at (949) 859-4273
Other Toshiba Internet Web sites 
toshiba.comWorldwide Toshiba corporate 
site
computers.toshiba.comMarketing and product 
information in the USA...

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If Something Goes Wrong
Toshiba’s worldwide offices
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Toshiba’s worldwide offices
Australia
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
AustraliaAus tr i a
Toshiba Europe GmbH
Handelskai 388
1020 Wien, Austria
Belgium
Toshiba Information Systems Benelux 
(Belgium) B.V.
Excelsiorlaan 40
B-1930 Zaventem
BelgiumCanada
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Canada
Czech Republic
CHG Toshiba, s.r.o.
Hnevkovskeho 65
61700...

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If Something Goes Wrong
Toshiba’s worldwide offices
5.375 x 8.375 ver 2.4.0
Luxembourg
Toshiba Information Systems Benelux 
B.V.
Rivium Boulevard 41
2909 LK, Capelle a/d IJssel
The NetherlandsMexico and all of Latin 
America
Toshiba de México S.A. de C.V.
Sierra Candela No.111, 6to. Piso 
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.
800-457-7777 (outside of the US)
949-859-4273 (within the US - this call 
may incur long distance charges)
Morocco
C.B.I.
22 Rue de Béthune
Casablanca
MoroccoThe...

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If Something Goes Wrong
Toshiba’s worldwide offices
5.375 x 8.375 ver 2.4.0
Sweden
Scribona PC AB
Sundbybergsväegen 1
Box 1374
171 27 Solna
SwedenSwitzerland
Ozalid AG
Herostrasse 7
8048 Zürich
Switzerland
United Kingdom
Toshiba Information Systems 
(U.K) Ltd.
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge KT15 2UL
United KingdomUnited States
Toshiba America Information 
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
The Rest of Europe
Toshiba Europe...
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