Toshiba Perception Attendant Console User Guide

SPEED DIALING-SYSTEM
Speed dialing allows you and other extension
users to use a 2 - digit code in place of a full
telephone number when making calls. The Speed
Dial-System list of telephone numbers must be stored
via the attendant console, but, once stored, all
numbers are accessible to all extensions. A maximum
of 90 telephone numbers may be stored.
TO MAKE A CALL WITH SPEED DIAL-SYSTEM
1. DEPRESS AN IDLE 
m KEY
l RLS LED goes off
l LPK LED lights
2. DEPRESSTHE 
71 KEY
3.DIAL THE 2-DIGIT ADDRESS CODE...

TIMED RECALL
If an extended call remains unanswered for() seconds, the call will be returned to
your console.
1. YOU WILL HEAR AN INCOMING CALL
SIGNAL
l ICI lights (TIM); SRC and DEST are displayed
l LPK LED flashes
l STATUS is displayed:
RNG for ring 
- no answer
BSY for Camp-on, Call Waiting
2. DEPRESS THE APPROPRIATE 
m KEY
l LPK LED lights
l Signalling stops
3. YOU ARE CONNECTED TO THE CALL
l Make an appropriate response
4A. IF THE CALLING PARTY (SRC) WISHES
TO WAIT
5A. DEPRESS THE m KEY
l LPK LED,...

P-TOSHIBANIGHT ANSWERING CONNECTIONS
(continued)
UNIVERSAL NIGHT ANSWERING
1. DEPRESS AN IDLE 
m KEY
l LPK LED lights
l RLS LED goes off
2. DEPRESSTHE 
m KEY
l 
NITE LED flashes
l Receive dial tone
3. DIALTHETRUNKACCESSCODE FOLLOWED
BY ITS EQUIPMENT NUMBER
l Dial tone stops when the first digit is dialed
l First two digits are displayed as DEST, but
shift to SRC when the number is completed
l LPK LED goes dark and dial tone returns
when the number is completed
If a non-existent access code or trunk...

CALLING A DIRECTORY NUMBER
1. DEPRESS AN IDLE m KEY
l RLS LED goes off
l LPK LED lights
2. 
DIALTHE DIRECTORY NUMBER
l DEST is displayed as the digits are dialed
3A. IF THE DIRECTORY NUMBER IS BUSY
l STATUS displays BSY
l You hear busy tone
3B. IF THE DIRECTORY NUMBER IS IDLE
l STATUS displays RNG
l You hear ring tone
l Party answers
l STATUS changes to TLK
l You have a voice connection with called party
4. DEPRESS THE 
m KEY TO TERMINATE
THE CALL
l LPK LED, all displays go off
l RLS LED lights
l Console...

ACTIVATING NIGHT SERVICE
All LPK keys must be idle before activating this
feature; use single or multiple console instructions
(depending upon your system’s design).
SINGLE CONSOLE
TO ACTIVATE NIGHT SERVICE
1. DEPRESS EITHER THE m OR mKEY
l 
NITE and POS BSY LEDs light
l All existing Night Service selections are activated
l RLS LED goes off
2. UNPLUG THE HANDSET/HEADSET
l Console keyboard is removed from service
TO CANCEL NIGHT SERVICE
1. PLUG IN THE HANDSET/HEADSET
l Console keyboard is activated
l...

TRUNK-TO-TRUNK CALL (continued)
3. DEPRESSTHE 
m KEY
l RLS LED lights
l All displays go off
l LPK LED goes off or winks (LPK on hold)
depending on the type of trunk involved in
the connection
Some types of trunk lines give no signal when the
distant party disconnects, and this makes automatic
release of a trunk-to-trunk connection impossible.
If you attempt to establish a connection between
two such trunks, the connection will be made but the
call will remain on the L PK in a “hold” condition.
You will...

OVERFLOW
When your console becomes very busy,. it is
possible to divert calls that have been wartmgunanswered for over (
) seconds to an
alternate answering point. Substituting “0” for the
trunk access code and equipment number, designate
the alternate answering point using the Night
Answering Connections instructions.
TO ENGAGE OVERFLOW
DEPRESSTHE 
[q KEY
. OVFL LED lights
l Overflow is engaged
TO RELEASE OVERFLOW
DEPRESSTHE 
) KEY
l OVFL LED goes off
l Overflow is disengaged
POSITION BUSY
The 
m key...

EXCLUSION KEYS (SPLITTING)
(continued)
TO TALK TO THE CALLING PARTY PRIVATELY
DEPRESS THE ( (Exclude Destination)
Keyl EXCL DEST LED lights
l You may talk to the calling party privately,
the called party cannot hear you
TO FORM A 
3-WAY CONVERSATION FROM
EITHER AN EXCL SRC OR EXCL DEST
CONDITION
DEPRESS THE APPROPRIATE 
m KEY
l EXCL SRC or EXCL DEST LED will go off
l You and the other two parties may converse
freely
TO RELEASE A CALL WHILE IN ANY OF THE
ABOVE CONDITIONS (connecting the calling and
called...

ATTENDANT CONFERENCE
You can set up a conference call for as many as
five people (including a maximum of two trunk lines)
plus yourself, at the request of either a station user
or an outside caller. The starting point for a
conference can be any of the following conditions:
a) Console has answered an incoming call from
a station or trunk and that party is to be the
first member of the conferenceb) Console dials the first conference member
on an 
m key in the normal manner.
c) Due to an Attendant Recall,...

7TosH’=A
VERIFY (continued)
At this point it is possible to release either party
from the conversation by depressing either the
m or -1 key.
5A. DEPRESS THE 
m KEY
l VER/CRG and LPK 
LEDs, all displays go off
l RLS LED lights
l Console is idle
l Existing conversation continues
4B. IF THE TRUNK IS IDLE
l Trunk is seized
l VER/CRG LED goes dark
l STATUS display TLK
l Receive trunk dial tone
5B. PROCEED AS WITH A NORMAL CALL
PAGING
Your console provides for direct push-to-talk
access to one paging zone (or...