Toshiba Perception Attendant Console User Guide
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ATTENDANT CONSOLEAddress CodeName 10 11 12 13 14 15 16 17 18 19 20I’21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 .40 41 42 4. 43, 44 45 46 47 48 49 50 51 52 53 54Phone Number 1 1 1W 1 1E \P ;t1 1E 1 1P1cn 1 1
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TOSHIBA TABLE OF CONTENTS Introduction ...............................2 Console Display Panel......................2-4 Console Keyboard.........................4-6 Volume Control ........................... .6Handset/Headset. .......................... .6 Emergency Switches........................ .7 Answering An Incoming Call.................. .7Extending A Call To An Idle Directory Number... .8Extending A Call To A Busy Directory Number. . 8-9 Timed Recall..............................lOAttendant...
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INTRODUCTION Your PERCEPTION attendant console has been designed to provide easy access to the wide range of features offered by your Toshiba telephone system. The console is equipped with a Display Panel, Keyboard, Volume Control, and either a handset or headset. A detailed description of the console features and operations is found in the following text. CONSOLE DISPLAY PANEL The console display panel includes a Busy Lamp Field and the following displays: Incoming Call Identification, Calling Source...
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CANCEL ALL CALL FORWARDING It is possible for the Attendant Console to cancel all Call Forwarding arrangements set up by stationusers.TO CANCEL ALL CALL FORWARDING 1. DEPRESS AN IDLE m KEY l R LS LED goes off . LPK LED lights 2. DIAL THE CALL FORWARDING CANCEL CODE l All CFD arrangements are cancelled 3. DEPRESSTHE m KEY l LPK LED, all displays go off l RLS LED lights l Console becomes idle SYSTEM INITIALIZE The Initialize (INT) switch located on the underside of the console is used to reset system...
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CONSOLE DISPLAY PANEL (continued)CALL DESTINATION STATUS The status (STATUS) display is a backlighted panel which indicates the status of the called station or trunk. Eight different displays are possible: RNG - Called station is ringing BSY- Called station is busy DND - Called station is in Do Not Disturb mode FWD - Called station is forwarded to the number now displayed as DEST RST - Attempted connection is not allowed HNT - Called station was busy and hunting has occured to the number now displayed...
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MESSAGE WAITING If your console is designated as the Message Center, you may indicate to the called station thata message is waiting.TO LEAVE A MESSAGE WAITING SIGNAL 1. PROCESS THE CALL IN THE NORMAL MANNER 2. IF BUSY OR NO ANSWER: l DEPRESS THE m KEY l MSG LED lights l MW indication is set l DEPRESSTHE m KEY l DEST &STATUS displays go off 3. PROCEED AS NORMAL CALL TO CANCEL MESSAGE WAITING 1. DEPRESS AN IDLE m KEY l RLS LED goes off l LPK LED lights 2. DIAL STATION DIRECTORY NUMBER l DEST is...
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CONSOLE KEYBOARD (continued)The dial pad is of the standard 1 Z-key alpha-numeric configuration and is used to dial both internal and outgoing calls from the console. The four keys in the vertical row on the right of the console are not equipped with LEDs, and are labeled (from top to bottom) : DIS TOD:Displays the time and date from the system clock. While being displayed the clock can be corrected BLF:Used to alternate between the “hundreds groups” displayed on the console RLS SRC:Disconnects the...
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TRUNK CONTROL (continued)TO PASS A TRUNK TO A STATION 1. DEPRESS AN IDLE m KEY l RLS LED goes off l LPK LED lights 2. DIAL STATION NUMBER l DEST displays station number l STATUS displays RNG 3. STATION ANSWERS l STATUS changes to TLK 4.DIAL THE TRUNK ACCESS CODE l SRC displays station number l COS displays station COS l DEST displays trunk access code and number l EXCL SRC lights l Receive trunk dial tone 5. DEPRESSTHE m KEY l RLS LED lights l LPK & EXCL SRC LEDs and all displays go off l Station is...
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EXTENDING A CALL TO AN IDLE DIRECTORY NUMBER 1. DIAL THE DIRECTORY NUMBER l EXCL SRC LED lights steadily when first digit is dialed l Voice path to caller is broken l DEST is displayed as digits are dialed l STATUS displays RNG l You hear ring tone 2. DEPRESS 1 KEY l LPK LED, all displays go off l RLS LED lights l Console becomes idle l Caller hears ring tone NOTE: 1) If you wish to announce the call, wait for the called party to answer before depressing the m key.2)If the call remains unanswered after...