Toshiba P200 Manual

Satellite P200/Satellite Pro P200 9-13Troubleshooting
Memory expansion
Refer also to Chapter 8, Optional Devices, for information on installing 
memory modules.
Modem
Problem Procedure
The computer hangs up 
and issues beep 
sounds. (A long beep, 
three short beeps, three 
short beeps, and then a 
long beep.)Make sure the memory module installed in the 
expansion slot is compatible with the computer.
If an incompatible module has been installed, 
follow the steps below.
1. Turn off the power.
2....

9-14               Satellite P200/Satellite Pro P200Troubleshooting
CD-RW/DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics. Character display 
becomes garbled 
during a communicationIn data transmission, make sure the parity bit and 
stop bit settings correspond with those of the 
remote computer.
Check the flow control and communication 
protocol.
You cannot receive an 
incoming callCheck the rings before auto answer setting in 
your communications application.
If problems...

Satellite P200/Satellite Pro P200 9-15Troubleshooting
DVD Super Multi drive with double layer disc recording 
support 
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
Cannot write correctly If you have trouble writing, make sure you are 
observing the following precautions:
■Use only media recommended by TOSHIBA.
■Do not use the mouse or keyboard during 
writing.
■Use only the software supplied with the 
computer for recording.
■Do not run or start other software during...

9-16               Satellite P200/Satellite Pro P200Troubleshooting
Problem Procedure
Some discs run 
correctly, but others do 
notThe software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration matches your softwares needs. 
Check the discs documentation.
Check the type of disc you are using. The drive 
supports:
DVD-ROM: DVD-ROM, DVD-Video, DVD-R, 
DVD-RW, DVD+R, DVD+RW, DVD-
RAM, DVD+R (Double Layer) , 
DVD-R (dual Layer) 
CD-ROM: CD-DA, CD-Text, Photo CD...

Satellite P200/Satellite Pro P200 9-17Troubleshooting
Disk drive
For information on disk care refer to Chapter 4, Operating Basics.
Real Time Clock
Fingerprint Sensor
Problem Procedure
Some programs run 
correctly, but others do 
notThe software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration matchs your softwares needs.
You cannot access the 
disk driveTry another disk. If you can access this disk, the 
original disk (not the disk drive) is problem.
If problems...

9-18               Satellite P200/Satellite Pro P200Troubleshooting
Web Camera
TOSHIBA support
If you require any additional help using your computer or if you are having 
problems operating the computer, you may need to contact TOSHIBA for 
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating 
system, it is important to investigate other sources of assistance first. Before 
contacting TOSHIBA, try the following:
■Review troubleshooting...

Satellite P200/Satellite Pro P200 9-19Troubleshooting
Outside of EuropeIn Europe
Australia
TOSHIBA (Australia) Pty, Ltd.
Information Systems Division
84-92 Talavera Road,
North Ryde, N.S.W. 2113
SydneyGermany & Austria
TOSHIBA Europe (I.E.) GmbH
Geschäftsbereich,
Deutschland-Österreich
Hammfelddamm8,
D-41460 Neuss, Germany
Canada
TOSHIBA of Canada Ltd.
191 McNabb Street,
Markham, Ontario
L3R8H2France
TOSHIBA Systèms France S.A.
7, Rue Ampère B.P. 131,
92804 Puteaux Cedex
China
TOSHIBA Personal Computer &...

9-20               Satellite P200/Satellite Pro P200Troubleshooting 

User’s Manual10-1
Satellite P200/Satellite Pro P200
Chapter 10
Disclaimers
This chapter states the Disclaimer(s) information applicable to TOSHIBA 
computers. 
CPU
Central Processing Unit (“CPU”) Performance Disclaimer.
CPU performance in your computer product may vary from specifications 
under the following conditions:
■use of certain external peripheral products
■use of battery power instead of AC power
■use of certain multimedia, computer generated graphics or video 
applications
■use of standard...

10-2 Satellite P200/Satellite Pro P200Disclaimers
64-Bit Computing.
64-bit processors are designed to take advantage of 32 and 64 bit 
computing.
64-bit computing requires that the following hardware and software 
requirements are met:
■64-bit Operating System
■64-bit CPU, Chipset and BIOS (Basic Input/Output System)
■64-bit Device drivers
■64-bit applications
Certain device drivers and/or applications may not be compatible with a 64-
bit CPU and therefore may not function properly. A 32-bit version of...