Toshiba B Ex4 User Guide

							
2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.10 Threshold Setting
 
E2-67  
2.10 Threshold Setting 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
To maintain a constant print position  the printer uses the media sensor to 
detect a print start position according to the difference of voltage between 
a print area and a gap or black mark.  When the media is pre-printed, the 
darker (or more dense) inks can inte rfere with this process causing paper 
jam errors. 
To get around this problem, first, try an automatic threshold setting.   
If the problem still occurs, then, the threshold voltage needs to be fine 
adjusted.  
Threshold is a voltage level by whic h the printer determines whether a 
print area or a gap/a black mark is being detected by the media sensor.   
The threshold is a boundary between a print area and a gap/black mark, 
and should be a midpoint of  their voltage levels. 
 
 
 
 
 
 
 
 
 
 
(1)  Load the media to be used.  
(2)  Choose 1) or 2) depending on the  sensor type to be used, then press 
the [ENTER].  
 
 
 
(3)  Hold down the [PAUSE] until more than 1.5 labels (tags) have been 
fed.   
  The media will continue to be fed until the [PAUSE] is released. (An  automatic threshold setting for the selected sensor is completed by 
this operation.) 
 
 
(4)  The result of the threshold setting is displayed.  
 
  
  (e.g.: Succeeded)  (e.g: Failed) 
 
ONLINE Mode 
Threshold Setting Mode
Power ON 
[PAUSE]
PAUSE state 
Hold down [PAUSE]  
Power OFF 
• Reflective sensor 
• Transmissive sensor   
Sensor type 
Result (Text) 
Result (Graph) 
Key operation guide
 
NOTES: 
1.  Failure to feed more than 1.5  labels may result in an 
incorrect threshold setting. 
2.  A paper end or ribbon end 
error cannot be detected 
during paper feed.   
						

							
2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.10 Threshold Setting
 
E2-68  
2.10 Threshold Setting  (Cont.) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Display example  Explanation 
1 
 
Result: OK (Mid.) 
Threshold is at the midpoint between the 
peak and the baseline. 
2 
 
Result: OK (High) 
Threshold is near the peak voltage. 
Adjusting the threshold to the midpoint 
between the peak and  the baseline enables 
more accurate detection.  
3 
 
Result: OK (Low) 
Threshold is near the baseline voltage. 
Adjusting the threshold to the midpoint 
between the peak and  the baseline enables 
more accurate detection.  
4 
 
Failed (1) 
The media sensor cannot detect a gap/black 
mark.  Sensor adjustment is required. 
( ⇒ Section 2.11 ) 
5 
 
Failed (1) 
The media sensor cannot detect a gap/black 
mark. (Threshold  ≤ Baseline)  Sensor 
adjustment is required. ( ⇒Section 2.11 ) 
6 
 
Failed (2) 
Detection by the media sensor is disabled.  
Sensor adjustment is required. ( ⇒Section 
2.11 ) 
 
(5)  Press the [RIGHT] to see the details. 
 
  
  (e.g: Succeeded)  (e.g.: Failed) 
 
(6)  To return to the previous display, press the [LEFT]. 
  To adjust the threshold, press the [RIGHT].  The threshold fine 
adjustment screen in ADJUST SET menu appears.  
Set a value and press the [ENTER].  
 
   
(7)  The result after manually setting the threshold is displayed. 
 
 
 
 
Sensor type 
Peak voltage 
Threshold voltage 
Baseline voltage 
Key operation guide
NOTE: 
To make a threshold value set 
in this section effective, select 
the Transmissive Sensor (when 
using pre-printed media) or 
Reflective Sensor (when using 
manual threshold value) in 
Issue Command or the printer 
driver.  
NOTE: 
The threshold can be manually 
set as follows:  
 Manually set threshold = 
Peak voltage – Threshold fine 
adjustment value 
e.g.) When Peak=3.5V and 
Fine adjustment value=1.0V, 
the threshold will be set to 
2.5V. 
  
						

							
2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.11 Sensor Setting
 
E2-69  
2.11  Sensor Setting  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  If a paper jam error still occurs even
 after a threshold setting has been 
performed, register the voltage level of media to the media sensor.   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contents of the Sensor Adjust Menu  
Menu Parameter 
TEMPERATURE  Displays the ambient temperature and  print head temperature.  Sensor 
Adjust 
REFLECT  Registers the voltage level of tag paper’s  print area to the reflective sensor. 
  TRANS.  Registers the voltage level of label gap to  the transmissive sensor. 
  PE REFL./TRANS.  Registers the voltage level of no paper to 
the reflective/transmissive sensor. 
  RIBBON  Registers the voltage level of ribbon to the ribbon end sensor.  
 
 
 
Power OFF
System Mode 
Turn on the power while holding down 
[FEED] & [PAUSE] or [MODE]. 
• Self diagnosis 
• Parameter setting  
• Fine adjustment  
• Test print  
• Sensor adjustment 
• RAM clear  
• Interface setting  
• BASIC mode 
• RFID setting 
• Real Time Clock  
• Z-MODE 
• USB memory 
• Reset 
SYSTEM MODE   
PARAMETER SET 
ADJUST SET 
TEST PRINT 
SENSOR ADJUST  
						

							
2.PRINTER SETUP ENGLISH VERSION EO1-33089 2.11 Sensor Setting
 
E2-70  
2.11 Sensor Setting  (Cont.) 
 
 (1) REFLECT 
  1.  Select “REFLECT” from the Sensor Adjust menu. 
  2.  Place the tag paper to be used  on the reflective sensor so that the 
sensor can detect a print area. 
  3.  Hold down the [ENTER] for 3 seconds or more. 
  4.  When registration of the “print area level” is completed, “Adjust 
Complete” is displayed and an asterisk is shown on the right side 
of the voltage.  
 
 
(2) TRANS. 
 
1.  Select “TRANS.” from the Sensor Adjust menu. 
  2.  Remove some labels and place the backing paper so that the  Transmissive sensor can detect it. 
  3.  Hold down the [ENTER] for 3 seconds or more. 
  4.  When registration of the “label gap level” is completed, “Adjust 
Complete” is displayed and an asterisk is shown on the right side 
of the voltage.  
 
 
(3) PE REFL./TRANS. 
  1.  Select “PE REFL./TRANS.” from the Sensor Adjust menu. 
  2.  Remove any media from the media sensor.  
  3.  Hold down the [ENTER] for 3 seconds or more. 
  4.  When registration of the “no me dia level” is completed, “Adjust 
Complete” is displayed and an asterisk is shown on the right side 
of the voltage.  
 
 
 
 
  
						

							
3. ON LINE MODE ENGLISH VERSION EO1-33089 3.1 Key Functions 
 
E3- 1 
3.  ON LINE MODE
 
 
 
 
3.1 Key Functions   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This chapter describes usage of the ke ys on the Operation Panel in On 
Line mode.  
When the printer is in On Line mode and connected to a host computer, 
the normal operation of printing im ages on labels or tags can be 
accomplished.  
 
 
 
„  Key functions in the online mode 
 
Key Function 
(1)  Feeds one piece of paper.  
(2)  Prints the data in the image buffer on one label  according to the system mode setting. 
[FEED] 
(3)  Closes the help message. 
(1) Resumes printing after a temporary stop of label printing or after an error. 
(2) Places the printer in the usual initial state which is obtained when the power is turned on.  
(3) Places the printer in the user system mode. 
[RESTART] 
(4) Closes the help message. 
(1) Stops label printing temporarily. 
(2) Programs the threshold values. 
[PAUSE] 
(3) Closes the help message. 
(1) Places the printer in the user system mode. [MODE] 
(2) Closes the help message. 
(1) Clears the job. [CANCEL] 
(2) Displays previous help message page. 
(1) Displays next help message page. [ENTER] 
(2) Closes the help message. 
[UP] (1) Scrolls up 
[DOWN] (1) Scrolls down 
[LEFT] (1) Displays previous help message page. 
[RIGHT] (1) Displays next help message page. 
 
PAUSE 
RESTART 
UP 
RIGHT 
ENTER DOWN CANCEL 
MODE 
LEFT 
FEED  
						

							
3. ON LINE MODE ENGLISH VERSION EO1-33089 3.2 LCD 
E3- 2 
3.2 LCD 
 
 
 
 
 Online state 
 
 
 
 
 
 
 
Error state 
 
 
 
 
 
 
 
No. Description 
(1)  Model name and firmware version 
(2) Message 
(3)  The number of labels printed 
(4)  IP address (only when LAN/WLAN is enabled.) 
(5)  Radio intensity (only when WLAN is enabled.) Indicates the radio intensity in 4 levels. 
(6)  WLAN connection (only when WLAN is enabled.) ▪ Lights up when connecting to an access point. 
▪  Flashes while roaming. 
▪  Goes off when disconnected. 
(7) Data transmission 
Appears while receiving data from the host.  
(8)  RFID (only when RFID module is installed.) ▪ Appears when a communication between the printer and the 
RFID module is enabled. 
▪  Flashes while communicating with the RFID module. 
(9)  Ribbon near end 
Flashes when a ribbon near end state is detected. 
(10) The number of remaining labels to print 
(11) Error description and solution 
(12) Help guide  Appears when a help guide message is provided.  Press the 
[RIGHT] key to see the help guide message.  
 
(1) 
(2) 
(3) 
(4) 
(5) (6)
(8)
(7)
(9)
(10) 
(12)  (11)  
						

							
3. ON LINE MODE ENGLISH VERSION EO1-33089 3.3 Operation Example 
E3- 3 
3.3 Operation Example 
„ Online Mode 
   
 
 
 
   
  
Idling or normal issuing 
  
 
 Printing is stopped. 
 
   
 
 Help guide is displayed. 
   
  
 
Help guide message for head open  
 
   
 Printing is stopped and 
Help guide is displayed.  
 
  
 
Help guide message for no paper 
 
If the print head is 
opened during idling: 
If an error occurs 
while 
printing:  
When [PAUSE] key is 
pressed while printing: 
When [RESTART] key is pressed, 
the printer resumes printing if there 
is remaining data. 
Close the print head. 
Load media. 
When [RESTART] key is pressed, the 
printer resumes printing if there is 
remaining data. 
Press [RIGHT] key
Press [RIGHT] key  
						

							
3. ON LINE MODE ENGLISH VERSION EO1-33089 3.3 Operation Example 
E3- 4 
3.3  Operation Example (Cont.) 
„ Help Guide Message 
 
  
Idling or normal issuing    
 
   
 
Printing is stopped and 
Help guide is displayed.    
  
 
Cause of the error 
 
  
 
Troubleshooting 
 
  
 
How to restore to online 
 
If an error occurs 
while 
printing:  
Load media. 
When [RESTART] key is pressed, the 
printer resumes printing if there is 
remaining data. 
[RIGHT] or [ENTER]
[RIGHT] or 
[ENTER] 
[RIGHT] or 
[ENTER] 
[LEFT] or  
[CANCEL] 
[LEFT] or  
[CANCEL] 
[RIGHT] or 
[ENTER]  
						

							
3. ON LINE MODE ENGLISH VERSION EO1-33089 3.3 Operation Example 
E3- 5 
3.3  Operation Example (Cont.) 
„ Cancellation of Print Job 
 
 
 
 
 
  
Idling or normal issuing 
  
 
  
 
   
 
 
 
   
If an error occurs while 
printing: When [PAUSE] key is 
pressed while printing: 
Hold down [CANCEL] for 3 sec. or more.
Hold down [CANCEL] for 3 sec. or more.
While [CANCEL] is held down, 
the received data is discarded. 
(Quick reset) 
						

							
4. MAINTENANCE ENGLISH VERSION EO1-33089 4.1 Cleaning
 
E4- 1 
4. MAINTENANCE
 
 
 
 
 
 
 
 
 
 
 
 
 
4.1 Cleaning 
 
 
 
4.1.1 Print Head/Platen/
 Sensors 
 
 
 
 
 
 
 
 
 
 
This chapter describes how to pe rform routine maintenance.  
To ensure the continuous high qualit y operation of the printer, you should 
perform a regular maintenance routine.  For high throughput it should be 
done on a daily basis.  For low throughput it should be done on a weekly 
basis. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
To maintain the printer performance  and print quality, please clean the 
printer regularly, or whenever the media or ribbon is replaced.  
 
 
1.   Turn off the power and unplug the printer.   
2.   Open the Top Cover.  
3.   Turn the Head Lever to  Free position, then release the Ribbon Shaft 
Holder Plate. 
4.   Open the Print Head Block.  
5.   Remove the ribbon and media. 
 
CAUTION! 
When cleaning the print head, be careful not to damage the print head 
with a hard object like a watch or a ring. 
           
 
 
 
 
Since the print head element can be  easily damaged by shock, please 
treat it carefully by not hitting a hard object against it.    
 
 
WARNING! 
1.  Be sure to disconnect the 
power cord before 
performing maintenance.  
Failure to do this may 
cause an electric shock. 
2.  To avoid injury, be careful  not to pinch your fingers 
while opening or closing 
the cover and print head 
block. 
3.  The print head becomes  hot immediately after 
printing.  Allow it to cool 
before performing any 
maintenance. 
4.  Do not pour water directly  onto the printer.   
CAUTION! 
1.  Do not use any volatile  solvent including thinner 
and benzene, as this may 
cause discoloration to the 
cover, print failure, or 
breakdown of the printer.  
2.  Do not touch the Print  Head Element with bare 
hands, as static may 
damage the Print Head.  
Care must be taken not to allow 
the metal or glass part of a watch 
to touch the print head edge. 
 
Care must be taken not to allow a
metal object like a ring to touch
the print head edge.