TomTom Via 16 2 Reference Manual

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Tip: If there is not enough space on your memory card or your card is not formatted correctly, 
you get on-screen help to fix the problem. 
5. When you see a message that your tracks have been exported successfully, remove your memory 
card to share your tracks with other users. 
Note: Each exported route is saved as a GPX file in the TomTom Routes folder on your 
memory card. 
 
Importación de rutas y recorridos desde una tarjeta de memoria 
Puede importar dos tipos de archivo de una tarjeta de memoria: 
 Los archivos GPX se convierten en recorridos cuando se han importado. 
 Los archivos ITN se convierten en rutas cuando se han importado. 
Los archivos ITN son los archivos de itinerarios propios de TomTom. Otros usuarios pueden grabar 
archivos de itinerarios y compartirlos con usted; o puede descargar herramientas para archivos ITN y 
GPX como Tyre Pro. 
Para importar rutas o recorridos (uno o más) de una tarjeta de memoria, haga lo siguiente: 
1. Introduzca una tarjeta de memoria en la ranura para tarjeta de su TomTom VIA. 
Si se detectan rutas en la tarjeta de memoria, le aparecerá un mensaje que lo confirma. 
2. Seleccione Importar rutas. 
3. Seleccione una o más rutas de la lista de su tarjeta de memoria para importarlas. 
4. Seleccione Importar. 
Le aparecerá el mensaje Importando recorridos. Sus rutas se importarán en el navegador. 
5. Cuando vea el mensaje que indica que las rutas se han importado correctamente, extraiga la 
tarjeta de memoria. 
6. Para visualizar las rutas y los recorridos que ha importado, seleccione Mis rutas en el menú 
principal.  
						

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About voice control 
Note: Voice control is not supported on all devices or in all languages. 
Instead of selecting items on the screen to control your TomTom VIA, you can use your voice to 
control your VIA. 
You can use voice control to control many of the navigation features on your VIA, or to change 
settings. For example, you can change the screen to day colours, avoid a blocked road or decrease 
the volume just by using your voice. 
Voice control is active in the map view, the guidance view, and the voice control screen. 
Important: Voice control requires a voice that speaks street names. When there is no voice that 
speaks street names installed and selected on your TomTom VIA, this feature is not available. 
To select a voice that reads aloud street names, select Voices in the Settings menu, then select 
Choose a voice and select a Computer voice that reads aloud street names.  
Starting voice control 
In map view or guidance view, say the wake-up phrase to start voice control. The default wake-up 
phrase is Hello TomTom, but you can make your own wake-up phrase. 
Tip: Voice control is off by default. You can switch the wake-up phrase on or off in the settings 
menu. 
Alternatively, you can select Voice Control in the Main Menu: 
 
When voice control is ready to use, you see the voice control screen and your VIA says Im 
listening. Speak when you hear the beep. 
Note: If the volume control is set to 20% or lower, the volume automatically changes to 50% when 
you start voice control. 
 
Making your own wake-up phrase 
You can make your own wake-up phrase to start Voice Control. You can choose any words you like 
to make your wake-up phrase fun or easy to say. 
To make your own wake-up phrase, do the following: 
1. Select Voice Control in the Settings menu. 
2. Select Change the wake-up phrase. 
3. Enter your wake-up phrase using the keyboard. 
Your phrase should have at least three syllables. Dont use a phrase that you often say or hear. 
The indicator shows how good your phrase is: 
 Red means your phrase wont work. 
Voice control (Speak&Go)  
						

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 Orange means your phrase might work. 
 Green means your phrase is good. 
4. Select Hear it to listen to your wake-up phrase. 
5. Select Done then Yes to save your wake-up phrase. 
Your new wake-up phrase is ready to use. Start Voice Control and try it.  
The voice control screen 
 
1. Examples of what you can say.  
Tip: Say All commands to see a list of commands you can say. Alternatively, select Help in 
the Main menu, then select Voice control and then select Which commands can I say?. 
2. The status of voice control on your VIA. You can speak when your VIA says Im listening and you 
see the microphone symbol in the left corner. 
The status message tells you if voice control cannot understand what you said, and gives you 
instructions about using voice control. At the same time, voice control reads aloud the message. 
3. The microphone symbol shows you when you can speak: 
  This symbol shows you that voice control is ready to listen. Speak when you hear the 
beep. 
  This symbol shows you that voice control is busy. 
4. The microphone monitor. While you are speaking the microphone monitor shows how well voice 
control can hear your voice: 
 A light blue bar means voice control can hear your voice. 
 A red bar means your voice is too loud for voice control to recognise individual words. 
 A dark blue bar means your voice is too quiet for voice control to recognise individual words.   
						

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Some tips for using voice control 
You can help your VIA understand what you are saying by following these tips: 
 Mount your VIA about an arms length in front of you, away from speakers or air vents. 
 Reduce background noise such as voices or the radio. If there is excessive road noise, you may 
need to speak in the direction of the microphone. 
 Speak fluently and naturally as though speaking to a friend. 
 When saying an address, try not to pause between parts of the address or add extra words. 
 Say number one or number two and not one  or two when selecting an item from a list 
such as a house number. 
 Try not to correct mistakes, for example Number four, oh I mean number five. 
Important: Voice control on your VIA is specifically for native speakers of the selected language who 
have a neutral accent. If you have a strong local or foreign accent, voice control may not 
understand everything that you say.  
What you can use voice control for 
To view the complete list of available commands, select Help in the Main Menu, then Voice control 
and then Which commands can I say?. 
When voice control is on, you can also say All commands to view the list of available commands.  
Here are some examples of the commands you can say when voice control is active: 
Global commands 
 Help, Back, and Cancel 
Navigation and route 
 Go home and Travel via home 
 Go to a car park and Go to a petrol station 
 Go via a car park and Go via a petrol station 
 Display My Places and Recent destinations 
 Travel via a recent destination, and Travel via a saved place 
 Report speed camera 
 When will I get there? 
 Mark the current location 
 Add current location to My Places 
 Clear route 
 Whats the next instruction? 
Searching for a specific POI 
 Find Starbucks 
Device settings 
 Volume 70%, Volume up, and Volume down 
 Mute, and Sound on 
 Instructions on, and Instructions off 
 Day colours, and Night colours 
 2D view, and 3D view 
 Zoom in, and Zoom out   
						

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Saying commands in different ways 
Your VIA recognises many more words than just the ones you see in the list of commands, so try 
some of your own words. You can say other words that have the same meaning, for example you can 
say the following words: 
 OK, Correct or Right instead of Yes when you want to confirm what you said. 
 Navigate to, Look for or Nearest instead of Drive to when you want to drive to a petrol 
station. 
 Cancel or Delete instead of Clear when you want to clear your current route.  
Entering an address using voice control 
Note: If spoken address entry is not supported in your current country, voice control is stopped 
and the address entry screen is shown. You can enter the address in the normal way using the 
keyboard. 
The following example shows how to use voice control to plan a journey to an address or a location: 
1. In map view or guidance view, say the wake-up phrase to start voice control. 
The voice control screen is shown and your VIA says Im listening. When voice control is ready 
to listen, you see a microphone icon in the bottom left corner and you hear a beep. 
 
2. Say Go to an address or Go to a saved location. 
Tip: Say All commands to see a list of commands you can say. Alternatively, select Help in 
the Main menu, then select Voice control and then select Which commands can I say?. 
For some commands, your VIA repeats what you say and asks for confirmation. 
3. If the command is correct, say Yes. 
If the command is incorrect, say No and repeat the command after you hear Im listening. 
4. Say the address or location. 
You can also say the name of a place or a city centre. Your VIA repeats what you say and asks 
for confirmation. 
Important: Say number one or number two and not one  or two when selecting an item 
from a list such as a house number. 
5. If the address or location is correct, say Yes. 
If the address or location is incorrect, say No and repeat the address after you hear Im 
listening. 
Tip: If you want to change the house number or street you can say Change house number or 
Change street. 
Your VIA plans a route from your current location to your destination. 
Tip: To stop voice control, say Cancel. To go back one step, say Back. 
Tip: Your VIA recognises places and street names when they are spoken in the local language 
using local pronunciation. You cannot enter postcodes using voice control. 
 
Going to home using voice control 
The following example shows how to use voice control to plan a journey to your home location: 
1. In map view or guidance view, say the wake-up phrase to start voice control.  
						

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The voice control screen is shown and your VIA says Im listening. When voice control is ready 
to listen, you see a microphone icon in the bottom left corner and you hear a beep. 
 
2. Say the command Drive home. 
Tip: Say All commands to see a list of commands you can say. Alternatively, select Help in 
the Main menu, then select Voice control and then select Which commands can I say?. 
For some commands, your VIA repeats what you say and asks for confirmation. 
3. If the command is correct, say Yes. 
If the command is incorrect, say No and repeat the command after you hear Im listening. 
Your device plans a route from your current location to your home location. 
Tip: To stop voice control, say Cancel. To go back one step, say Back. 
 
Going to a POI using voice control 
The following example shows how to use voice control to plan a journey to a petrol station: 
1. In map view or guidance view, say the wake-up phrase to start voice control. 
The voice control screen is shown and your VIA says Im listening. When voice control is ready 
to listen, you see a microphone icon in the bottom left corner and you hear a beep. 
 
2. Say the command Drive to a petrol station. 
Tip: Say All commands to see a list of commands you can say. Alternatively, select Help in 
the Main menu, then select Voice control and then select Which commands can I say?. 
For some commands, voice control repeats what you say and asks for confirmation. 
If a route is planned, a list of petrol stations along your route is shown. If a route isnt planned, 
a list of petrol stations near your current location is shown. 
3. Say the number of the petrol station you want to use, for example, number three. 
Voice control repeats what you say and asks for confirmation. 
4. If the command is correct, say Yes. 
If the command is incorrect, say No and repeat the command after you hear Im listening. 
Your VIA plans a route from your current location to the petrol station. 
Tip: To stop voice control, say Cancel. To go back one step, say Back. 
 
Changing a setting using voice control 
For example, to change the volume do the following: 
1. In the map view, say the wake-up phrase to start voice control. 
The voice control screen is shown and your VIA says Im listening. When voice control is ready 
to listen, you see a microphone icon in the bottom left corner and you hear a beep. 
 
2. Say the command Volume 50%. 
Tip: Say All commands to see a list of commands you can say. Alternatively, select Help in 
the Main menu, then select Voice control and then select Which commands can I say?. 
For some commands, your VIA repeats what you say and asks for confirmation.  
						

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3. If the command is correct, say Yes. 
If the command is incorrect, say No and repeat the command after you hear Im listening. 
The volume on your VIA changes to 50%. 
Tip: To stop voice control, say Cancel. To go back one step, say Back.  
						

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About Map Share 
You can report map changes using Map Share. These map changes are then shared with other 
TomTom device users when they receive a map update. 
There are two ways to report a map change: 
 Select a location on the map and create the change report immediately. 
 Mark a location and create the change report later. 
Your map change reports are automatically sent to TomTom in real time or when you connect your 
device to MyDrive Connect using a USB connection. 
All map changes are verified by TomTom. These verified changes are then available as part of the 
next map update which you can get when you connect your device to MyDrive Connect using a USB 
connection. 
Tip: If a road closure is reported using Map Share, the closure is verified and immediately shown 
by TomTom Traffic. 
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentional-
ly dims when you connect your device to your computer.  
Creating a map change report 
Important: For safety reasons, do not enter the full details of a map change while you are driving. 
You can always mark the location and create the report later. 
To create a map change report, do the following: 
1. Press and hold to select the location of the map change on the map view. 
2. Select the pop-up menu button to open the menu. 
3. Select Report Map Error from the pop-up menu. 
 
4. Select the type of map change you want to apply. 
Map Share  
						

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Note: If you want to report a map change of a type not shown in the menu, use the Map Share 
Reporter at tomtom.com. 
 
5. Follow the instructions for your chosen type of map change. 
6. Select Report. 
Your map change report is sent to TomTom in real time or when you connect your device to 
MyDrive Connect using a USB connection. You receive map changes from other TomTom users as 
part of map updates. 
Tip: If you have a smartphone-connected device, reports are sent when your device is con-
nected to TomTom services or when you connect your device to MyDrive Connect using a USB 
connection. 
 
Creating a map change report from a marked location 
If you see a map inconsistency while you are driving, you can mark the location so you can report 
the change later. 
Tip: You can mark your current location even when you are driving. 
Important: Do not report map changes while you are driving. 
1. In the map view or the guidance view, select the current location symbol or the speed panel. 
The Quick Menu opens. 
 
2. Select Mark Location. 
The marked location is stored in My Places with the date and time you saved the location. 
3. In the Main Menu, select My Places. 
4. Open the Marked locations folder and select the marked location. 
The marked location is shown on the map.  
						

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5. Select Report Map Error from the pop-up menu. 
6. Select the type of map change you want to apply. 
Note: If you want to report a map change of a type not shown in the menu, use the Map Share 
Reporter at tomtom.com. 
7. Follow the instructions for your chosen type of map change. 
8. Select Report. 
The marker for the marked location is removed from the map. 
Your map change report is sent to TomTom in real time or when you connect your device to 
MyDrive Connect using a USB connection. You receive map changes from other TomTom users as 
part of map updates. 
Tip: If you have a smartphone-connected device, reports are sent when your device is con-
nected to TomTom services or when you connect your device to MyDrive Connect using a USB 
connection. 
 
Types of map change 
There are several types of map change available. 
Note: If you want to report a map change of a type not described below, use the Map Share 
Reporter at tomtom.com. 
For all map changes described below, your map change reports are sent to TomTom in real time or 
when you connect your device to MyDrive Connect using a USB connection. You receive map changes 
from other TomTom users as part of map updates. 
Tip: If you have a smartphone-connected device, reports are sent when your device is connected 
to TomTom services or when you connect your device to MyDrive Connect using a USB connection. 
Road Restriction 
Select this option to block or unblock a road. You can block or unblock the road in one or both 
directions by doing the following: 
1. Press and hold to select the location of the map change on the map view. 
2. Select the pop-up menu button to open the menu. 
3. Select Report Map Error from the pop-up menu. 
4. Select Road Restriction. 
Select the road sign at either end of the road to change it from open to closed or vice versa. 
 
5. Select Report.