TomTom Via 16 2 Reference Manual

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About TomTom services 
TomTom services give you real-time information about traffic and speed cameras on your route, and 
lets you sync using TomTom MyDrive. 
Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as 
well as other services like TomTom Speed Cameras and TomTom MyDrive by connecting to your 
smartphone using Bluetooth®. Check tomtom.com/connect for more information. 
To get TomTom services on your VIA, you need the following items: 
 A smartphone with a data plan from a mobile services provider. 
 A TomTom account. 
Using TomTom services means that data is sent and received by your phone using your mobile 
services provider. 
Important: You might have additional costs when you use the internet on your phone, especially if 
you are outside the area covered by your data plan. Check with your mobile services provider for 
more information. 
Note: TomTom services are not available in all countries or regions, and not all services are 
available in all countries or regions. For more information on available services in each region, go 
to tomtom.com/services. 
 
Personal Area Networks 
Your phone shares its internet connection by using the phones Bluetooth and Personal Area Network 
(PAN) functions.  
Depending on your phones Operating System, this network, or PAN, might be called one of the 
following names: 
 Personal Hotspot 
 Tethering or Bluetooth Tethering 
 Tether or Bluetooth Tether 
The PAN function is probably already in your phones Operating System, or you can download an app 
to create a PAN. 
Note: Some mobile service providers dont allow their users to use a PAN. If your phone doesnt 
have the PAN function, you should contact your service provider for more information. 
Please check the user guide for your phone if you are having trouble finding the settings. 
For more help, go to tomtom.com/connect.  
Connect to TomTom services using your smartphone 
To connect your VIA to your phone, do the following: 
1. Select TomTom Services in the Main Menu. 
2. Select Activate. 
Connecting to TomTom services  
						

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Tip: If you have already connected your device to a phone, select Network status. 
3. If you are prompted, select Yes to agree to send information to TomTom. 
Note: You cannot use TomTom services unless you agree to send information to TomTom. 
4. Follow the instructions on your navigation device about switching on a Personal Area Network on 
your smartphone. 
5. Switch on Bluetooth on your phone, and make sure your phone is discoverable. 
6. Switch on Personal Area Network (PAN) on your phone. 
7. Select the next screen arrow on your navigation device. 
Your device searches for your phone. 
Tip: If your device cannot find your phone, make sure your phone is still discoverable or 
visible for other Bluetooth devices. Select Search for Phones from the pop-up menu to search 
for your phone again. 
8. Select your phone from the list on your navigation device. 
Your navigation device connects to TomTom services using your phones internet connection. 
9. Create a new TomTom account or log in to your existing TomTom account. 
Tip: If you already own a TomTom navigation device, we recommend that you open a new 
TomTom account for your VIA using a different email address. 
TomTom services are now active.  
Reconnecting your smartphone 
You do not need to do anything to reconnect your VIA to your phone.  
Your VIA will remember your phone and will find it automatically when you have Personal Area 
Network (PAN) and Bluetooth switched on and you are in range of your navigation device.  
The Bluetooth symbol at the top of the Main Menu screen shows the status of the Bluetooth 
connection: 
 Bluetooth not connected. 
 
Bluetooth connecting. Your device is trying to automatically connect to 
your phone.  
 Bluetooth connected. Your device is connected to your phone. 
If you want to connect using another phone, you must turn on Personal Area Network (PAN) and 
Bluetooth on that phone, then let your device search for the phone.  
Connect to TomTom services using a different smartphone 
1. Follow the instructions on your device about switching on a Personal Area Network on your 
phone. 
2. Switch on Bluetooth on your phone. 
3. Select Bluetooth Connections in the Settings Menu. 
4. Select Network. 
5. Select the pop-up menu button then select Search.  
						

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Your navigation device searches for your phone. 
Tip: If your device cannot find your phone, make sure your phone is still discoverable or 
visible for other Bluetooth devices. 
6. Select your smartphone from the list of phones on your device. 
Your navigation device connects to TomTom services using your phones internet connection. 
7. Login to your existing TomTom account. 
TomTom services are now active.  
Deleting phones 
1. Select Bluetooth Connections in the Settings Menu. 
2. Select Network. 
3. Select the pop-up menu button then select Delete. 
4. Select the phone that you want to delete. 
5. Select Delete. 
Your phone is deleted. 
Tip: If you delete all your connected phones, you will no longer be able to use TomTom 
services. 
 
Unable to get a connection 
To check your connection status to the internet, select Bluetooth Settings in the Settings Menu. If 
your network connection status is shown as Connecting or Not connected, select Network and 
follow the instructions. 
If your VIA cannot connect to your phone, or you have no internet connection, also check the 
following: 
 Your phone is shown on your VIA. 
 Your phones Bluetooth is switched on. 
 Your phones Personal Area Network (PAN), which is also known as Personal Hotspot, Tethering, 
or Bluetooth Tethering, is switched on. 
 Your data plan with your mobile services provider is active, and you can access the internet on 
your phone.  
						

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The map view 
The map view is shown when you have no planned route. Your actual location is shown as soon as 
your VIA has found your GPS location. 
You can use map view in the same way as you might look at a traditional paper map. You can move 
around the map using gestures, and zoom using the zoom buttons. 
Important: Everything on the map is interactive including the route and the map symbols - try 
selecting something and see what it does! 
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the 
item to open the menu. To select a location on the map, select and hold the location until the 
pop-up menu opens. 
The map shows your current location and many other locations such as your My Places locations. 
If you have not planned a route the map is zoomed out to show the area around your location.  
If you have planned a route, your complete route is shown on the map. You can add stops to your 
route directly from the map. When you start to drive, the guidance view is shown. 
 
Whats on the screen  
						

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1. Back button. This button returns the map to an overview of your whole route or, if no route is 
planned, moves the map to put your current location at the centre. 
2. Switch view button. Select the switch view button to change between the map view and the 
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your 
direction of travel relative to north, with north being up. 
3. Zoom buttons. Select the zoom buttons to zoom in and out. 
4. Current location. This symbol shows your current location. Select it to add it to My Places or 
search near your current location. 
Note: If your VIA cannot find your location the symbol appears grey. 
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu 
button to show options for the location, or select the Drive/Ride button to plan a route to the 
location. 
6. Main Menu button. Select the button to open the Main Menu. 
7. Map symbols. Symbols are used on the map to show your destination and your saved places: 
   
Your destination. 
   
Your home location. You can set your home location in My Places. 
   
Your work location. You can set your work location in My Places. 
   
A stop on your route. 
   
A location saved in My Places. 
  
When a search for POIs near destination is done and the results are 
shown on the map, less important POIs are shown as black pins with 
white crosses. 
Select a map symbol to open the pop-up menu, then select the menu button to see a list of 
actions you can take. 
8. Traffic information. Select the traffic incident to display information about the traffic delay. 
Note: Traffic information is only available if your TomTom VIA has TomTom Traffic. 
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add 
a stop or save changes to your route. 
10. Speed cameras on your route. Select a speed camera to display information about that camera. 
11. Route bar. The route bar is shown when you have planned a route.  
The guidance view 
The guidance view is used to guide you along the route to your destination. The guidance view is 
shown when you start driving. You see your current location and details along your route, including 
3D buildings in some cities. 
Note: 3D buildings in guidance view are not available on all devices.  
						

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The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of 
travel, change the 2D and 3D default settings. 
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view 
button to change to the map view and use the interactive features. 
When your VIA starts after sleeping and you have a route planned, you are shown the guidance view 
with your current location. 
 
1. Switch view button. Select the switch view button to change between the map view and the 
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate 
your direction of travel relative to north, with north being up. 
2. Zoom buttons. Select the zoom buttons to zoom in and out. 
Tip: On some devices you can also pinch to zoom in and out. 
3. Instruction panel. This panel shows the following information: 
 The direction of your next turn. 
 The distance to your next turn. 
 The name of the next road on your route. 
 Lane guidance at some junctions. 
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your 
planned route. 
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and 
your destination. 
5. Main Menu button. Select the button to show the Main Menu.  
						

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6. Speed panel. This panel shows the following information: 
 The speed limit at your location. 
 Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed 
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel 
turns orange. 
 The name of the street you are driving on. 
7. Current location. This symbol shows your current location. Select the symbol or the speed panel 
to open the quick menu. 
Note: If your VIA cannot find your location the symbol appears grey. 
8. Route bar. The route bar is shown when you have planned a route. 
Important: To see a wider route bar showing additional route information, change the setting 
for Route Information.  
 
The route bar 
The route bar is shown when you have planned a route. It has an arrival information panel at the 
top, and a bar with symbols underneath. 
Important: To see a wider route bar showing additional route information, change the setting for 
Route Information.  
Note: The distance ahead shown by the route bar depends on the overall length of your route. 
 
 
 
The arrival information panel shows the following information: 
 The estimated time that you will arrive at your destination. 
 The length of time to drive to the destination from your current 
location. 
 A parking button is shown near the destination flag when parking is 
available near your destination. 
Tip: If your destination is in a different time zone, you see a plus 
(+) or a minus (-) sign and the time difference in hours and half 
hours in the arrival information panel. The estimated time of arrival 
is the local time at your destination. 
If you have stops on your route, select this panel to change between 
information about the next stop and your final destination. 
You can choose the information you see on the arrival information panel. 
Traffic status - if your VIA isnt receiving any traffic information, a 
symbol showing traffic with a cross appears underneath the arrival 
information panel. 
The bar uses symbols to show the following information: 
 The next two stops on your route. 
Tip: To quickly remove a stop, select it in the route bar and use the 
menu. 
 Petrol stations that are directly on your route. 
 TomTom Traffic including heavy rain or snow. 
 TomTom Speed Cameras and Danger Zones. 
 Rest stops directly on your route. 
You can choose the information you see on your route. 
The symbols are in the order that they occur on your route. For traffic 
incidents, the symbol for each incident alternates between showing the  
						

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type of incident and the delay in minutes. Select a symbol to see more 
information about a stop, an incident or a speed camera. If a symbol is 
shown on top of another symbol, selecting the symbols zooms in on the 
route bar to show each symbol separately. You can then select a symbol. 
The total time delay due to traffic jams, weather, and other incidents on 
your route, including information provided by IQ Routes, is shown above 
the symbols. 
For a complete list of incident types, see Traffic incidents. 
The bottom of the route bar represents your current location and shows 
the distance to the next incident on your route. In addition, you can 
choose to see the current time if you switch the setting on. 
Note: To make the route bar more readable some incidents may not be shown. These incidents 
will always be of minor importance and only cause short delays. 
The route bar also shows status messages, for example Finding fastest route or Playing route 
preview.  
Distances and the route bar 
The distance ahead shown on the route bar depends on the length of your route, or the distance 
remaining on your route. 
 For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown. 
The destination icon is not shown. 
Tip: You can scroll the route bar to see your whole route. 
 For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is 
shown. The destination icon is shown fixed at the top of the route bar. 
 For remaining distances of less than 10 km (6 miles) the complete distance is shown. The 
destination icon moves down towards the chevron symbol as you get nearer to your destination. 
The top half of the route bar shows twice the distance of the bottom half, as shown in the following 
examples: 
 A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 
km (9 miles) at the bottom. 
 A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 
km (2 miles) at the bottom. 
The route bar is constantly updated as you drive.   
The quick menu 
To open the quick menu, select the current location symbol or the speed panel in the guidance 
view. 
You can then do any of the following: 
 Mark a location 
 Report a new speed camera 
 Change a speed limit 
 Avoid a blocked road 
 See your current location or your latitude/longitude if not on a named road.  
Navigation buttons 
On the map view or guidance view, select the Main Menu button to open the Main Menu.  
						

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The following navigation buttons are available in the Main Menu screen, in addition to other buttons 
and symbols: 
Note: Not all features are supported on all devices. 
 
Search 
 
 
Select this button to search for an address, a place or a Point of Interest, 
then plan a route to that location. 
Drive Home 
 
 
Select this button to drive to your home location. If this button is not 
included in your Main Menu, go to My Places to set up your home location. 
Drive to Work 
 
 
Select this button to drive to your work location. If this button is not 
included in your Main Menu, go to My Places to set up your work location. 
Recent Destination 
 
 
Select this button to open the list of your recent destinations. Select a 
recent destination to plan a route to that destination. 
Current Route / 
Current Track 
 
 
 
Select this button to clear or change your planned route or track. 
Report Speed 
Camera 
 
 
Select this button to report a speed camera.  
						

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Phone 
 
 
Select this button to make hands-free calls using your VIA. 
My Places 
 
 
Select this button to show your saved places. 
My Routes 
 
 
Select this button to show your saved routes. 
Parking 
 
 
Select this button to find car parks. 
Petrol Station 
 
 
Select this button to find petrol stations. 
Voice Control 
 
 
Select this button to start voice control. 
Tip: You can also say the wake-up phrase to start voice control. 
TomTom Services 
 
 
Select this button to see the status of your connection to the internet.