TiE Onyx 2, 3, 4, 5 Service And Programming Manual
Here you can view all the pages of manual TiE Onyx 2, 3, 4, 5 Service And Programming Manual. The TiE manuals for Telephone are available online for free. You can easily download all the documents as PDF.
Page 31
ACCOUNT CODE CAPABILITY Related Features Feature Operation Step 1 Step 2 Step 3 Step 4 Step 1 Step 2 Step 3 Step 4 Step Step 6 Step 1 Step 2 Step 3 Step 4 Automatic Route SelectionThe system can Account Codes and ARS Authorization Codes for the same call. If you want to use Account Codes with ARS, make sure you Account Codes in the QL option. Speed DialA extension user can have One-Touch Speed Dial keys for simplified Account Code entry. However, the user cannot then implement Last...
Page 32
ALPHANUMERIC DISPLAY Description Each Multibutton Display Telephone has a alphanumeric display that provides various feature status messages. These messages (Tables through l-7) help the display telephone user process calls, identify callers and customize features. Note that Time and Date always display when the extension is idle. There are four categories of Alphanumeric Displays: Attendant Displays (Table which can occur only at attendant extensions ACD Supervisor Displays (Table which can occur...
Page 33
ALPHANUMERIC DISPLAY Table l-5 DISPLAYS This display...Appears when using... Terminal Programming Terminal Programming 300-1200Terminal Programming 2400Terminal ProgrammingTerminal Programming Terminal Programming 9600Terminal Programming19200ABORTEDTerminal Programming Selectable Messages ALT OPR ASSIGNED CANCEL ALT OPRAlternate Operator Alternate Operator COMPLETEDSelectable Display Messages DELETE ALL MSG ? EXPD KSU FAILED Automatic Fault Reporting LINE nnn FAILED LINECRD nn FAILED MAJOR ALARM...
Page 34
ALPHANUMERIC DISPLAY Table 1-6 ACD SUPERVISOR DISPLAYS This x-304 01 L-01 I -ABORTEDAppears when using... Automatic Call Distribution Automatic Call Distribution Automatic Call DistributionSelectable Display Messages COMPLETED DELETE ALL MSG ? I Selectable Display Messages Selectable Display MessagesAnd shows... Two calls are waiting and extension 304 has the longest waiting call (1 minute. 23 seconds)Line 01 has one call waiting for ACD Supervisor dialed INTERCOM and pressed DSS Console key...
Page 35
ALPHANUMERIC DISPLAY Table 1-7 DISPLAYS (Page of 3) This display... KEY A-Y O=SPACE Z ACCESS DENIED AUTHORIZATION NO AUTO TIMER ON AUTO TIMER OFF B Assigned name BUSY RECALL nnn CALL FROM nnn CALL FROM Lnn CALL FROM ORBIT CALL WAITING Callers name FROM nnn COMPANY WIDE DIR CONFERENCE CALL COST Date and Time DIAL PREVIEW Digits DIRECTORY OFF DND ON DO NOT DISTURB DSS FIELD ? Appears when using... Intercom. Speed Dial Speed Dial Directory Dialing Directory Dialing ARS Call Timer Call Timer...
Page 36
ALPHANUMERIC DISPLAY Table 1-7 TELEPHONE DISPLAYS (Page 2 of 3) This display... Appears when using... ENTER A/C CODE L C R ENTER BIN Speed DialENTER FEAT. CODESpeed Dial EXT Call Forwarding Selectable Display Messages F Assigned name TO nnn GROUP-R PICK-UP CIRCUIT BUSY HOLD RECALL Lnn HOLD RECALL nnn HOLD/WAIT ICM ANNOUNCE ON ICM ANNOUNCE OFF DIRECTORY LINE MIKE MUTED MSG. FRM. Name NO INSTALLED NO SPEED DIAL NO. OF NUMBER SAVED Call Forwarding, Intercom Group Ring Intercom Hold Hold Transfer...
Page 37
ALPHANUMERIC DISPLAY Table 1-7 TELEPHONE DISPLAYS (Page 3 of 3) This display... ORBIT RECALL nnn P Assigned name PARKED IN nn PERSONAL DIR. FROM nnn PRIVACY PRIVATE CALL PROGM NAME PROG MESSAGE R Assigned name RELEASE PRIVACY RING NO ANS nnn SELECTED IDLE LINE SET DATE MMDDW SET TIME HHMMSS SPEED DIAL BINS Speed Dial name TEL NUMBER? UNLISTED NAME V Assigned name VACANT NO nnn VACANT NUMBER WELCOME Appears when using... Park Directed Call Pickup. Group Pickup Park Directory Dialing Group Call Pickup...
Page 38
ALPHANUMERIC DISPLAY Programming l Related Features Operation Step Required Programming E- Extensions. Circuit Type Assign circuit type 02 to each Multibutton. Display Telephone. Other Programming None Refer to the features indicated in Tables through 1-7. Refer to the features indicated in Tables 1-5 through 1-7. To adjust the brightness of telephone’s display (if you have a modular Press VOL UP A or VOL DN while telephone is idle.Your phone must be idle (not ringing), with Background Music...
Page 39
ALTERNATEATTENDANT Description Alternate Attendant lets the attendant forward calls to another extension. This is useful when the attendant must temporarily leave the phone but does not want calls to go unanswered. After activating Alternate Attendant, outside calls that ring the attendant also ring the alternate. Intercom calls to the attendant normally ring only at the Alternate Attendant. If the alternate is busy, however. Intercom calls ring the attendant. After activating Alternate Attendant. the...
Page 40
ATTENDANT Feature Operation Step l step 2 l Step 3 l Step l Step Step 6 Step step To reroute calls to the Alternate Attendant: Lift handset. can press a One-Touch Speed Dial key instead of using Steps Press INTERCOM.Look for:INTERCOM On Listen for:Dial tone Dial Listen for:Dial tone stops Dial the alternate’s extension number. Dial 3.Look for: MSG Slow Flash (green) Flash (red) Hang up.Look for:INTERCOM Off To cancel the Alternate Attendant routing (and return pour calls to you): Do not lift...