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Telrad Digital Executive Set And Executive Set With Display User Guide

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Page 21

16  Executive set and Executive set with Display
To cancel trunk queue
•Press
 [CB/QUE].
CIRCUMVENT EXTENSION RESTRICTIONS
(TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted tele-
phone by temporarily assigning it your own extension’s 
Class Of Service (COS) or a system-wide (Global) COS 
accessible only to privileged users.
1. Press
 [TC] (if defined) or dial the Travel COS (Class Of 
Service) access code.
Display sets show 
ENTER NO:
2. Dial your extension number - to...

Page 22

Executive set Executive set with display 17
HOLD
There are two types of hold:
• Exclusive hold: the call can be retrieved only from your 
extension.
• Inclusive hold: the call can also be retrieved by other 
stations with a button for that appearance.
You cannot transfer a call that is on hold.
When you place a call on hold, you automatically receive 
dial tone and can make a page call or dial to another exten-
sion. If you do not receive a dial tone, this means that no 
DN is available.
To place a call...

Page 23

18  Executive set and Executive set with Display
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press
 [XFR].
2. Dial the extension number.
3. Announce the call when the other party answers and 
then hang-up.
To retrieve a transferred call
If you have not yet hung up and the other party has not yet 
answered the transferred call, you may retrieve the trans-
ferred call.
• Press the line button associated with the call. 

Page 24

Executive set Executive set with display 19
CONFERENCE CALLS
A total of eight parties, any of which may be on outside 
lines, can participate in a conference.
To establish a conference
1. Make the first call.
2. Press
 [CNF].
3. Make the next call.
After the call is answered:
4. Press
 [CNF] again.
5. Repeat steps 2 through 4 to add up to five more parties 
to the conference. 

Page 25

20  Executive set and Executive set with Display
PICKUP
You can answer a call at another extension, without leaving 
your desk.
To pick up a call on hold 
or ringing at another extension
1. Press
 [PICK UP].
2. Dial the number of the extension at which the call is 
ringing or on hold.
To pick up a call ringing 
in your pickup group
• Press a MEMORY button programmed with GROUP 
PICK UP.
or
1. Press
 [PICK UP].
2. Press
 [ALL].
See 
Abbreviated Dialing for instructions on how to 
program MEMORY buttons. 

Page 26

Executive set Executive set with display 21
MESSAGES
If after dialing an extension, there is no answer or you hear 
busy tone, you can send a basic message or a message 
from a predefined list, which appears on the display of the 
extension you called.
When you send a basic message, display telephones show 

CALL followed by your extension name or number (e.g. 

CALL STEVE).
When you send a predefined message, display telephones 
show the text of the message, followed by your extension 
name or number...

Page 27

22  Executive set and Executive set with Display
To send a message with confirmation
When you dial a display telephone and hear busy tone, you 
can send a message which appears on the display of the 
called extension (your telephone must also have a dis-
play).
1. Select a message, as explained above.
2. Press
 [MSG].

WAIT.., followed by the message text, appears on 
your display. You see either 
MSG ACCEPTED or 

MSG REJECTED. Rejected messages enter the 
called extensions memory.
3. Hang up.
Canceling...

Page 28

Executive set Executive set with display 23
DELETING MESSAGES (display sets only)
While the message is displayed
1. Press 
[MSG] (when lit; not when flashing).
2. Use
 [] to scroll to the message you wish to 
delete.
3. Press
 [CANCEL].
4. Hang up.
CONFIRMING A MESSAGE (display sets only)
When you are on a call and a message appears in your 
display:
•Press
 [MSG].
If you do not confirm the message, then, when you 
hang up, the message is stored in your telephones 
memory.
DELETING ALL MESSAGES
To delete...

Page 29

24  Executive set and Executive set with Display
DO NOT DISTURB (DND)
If you do not want calls to ring at your telephone, tempo-
rarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN 
buttons, the DND indication is slightly different. 
If the
 [DND] button flashes red, it indicates that 
your station is programmed for Call Forward. 
You can deactivate Call Forward by pressing the 
flashing
 [DND] button.
To place your telephone in Do Not Disturb mode
•Press...

Page 30

Executive set Executive set with display 25
To program a DND message
1. Press
 [FEAT].
2. Press
 [SPD/PROG].
3. Press 
[DND].
4. Enter a message number, 
or, 
if your set has a display, press
 [<  LO HI > ] repeatedly to 
scroll through the available messages (see the DND 
Messages table at the end of this guide for a complete 
list of available messages).
On display sets, if the message displayed includes 
asterisks (*), you may edit it by pressing the desired 
digits on the dialpad. The numbers you...
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