Telrad Digital Avanti Attendant Console User Guide
Have a look at the manual Telrad Digital Avanti Attendant Console User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 22 Telrad Digital manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 48
Avanti Attendant console 41
DOOR UNIT
If your system is equipped with a door unit and your con-
sole has been programmed accordingly, you can control
the entry of visitors into premises.
When someone presses the doorbell, a call waiting ring
sounds at your console.
To speak to the visitor
1. Press [ANSWER]
or the flashing [DOOR]
button.
2. Speak to the visitor.
To open the door
•Press [
*]
.
To end your conversation
• Press [RELEASE]
or [DROP]
.
Atc_txt.book Page 41 Wednesday, August 4, 1999...](http://img.usermanuals.tech/thumb/5736/85651/w64_telrad-avanti-attendant-cons-user-guide_d-47.png "Page 48
Avanti Attendant console 41
DOOR UNIT
If your system is equipped with a door unit and your con-
sole has been programmed accordingly, you can control
the entry of visitors into premises.
When someone presses the doorbell, a call waiting ring
sounds at your console.
To speak to the visitor
1. Press [ANSWER]
or the flashing [DOOR]
button.
2. Speak to the visitor.
To open the door
•Press [
*]
.
To end your conversation
• Press [RELEASE]
or [DROP]
.
Atc_txt.book Page 41 Wednesday, August 4, 1999...")
![Page 50
Avanti Attendant console 43
ALARM
You may program the Attendant console to sound an alarm
at any desired time.
To set the alarm time
1. Press .
2. Press .
The current programmed alarm time is displayed.
Use the dialpad to enter the desired alarm time, using
24 hour format (e.g. 1530 for 3:30 pm).
3. Press
.
The alarm icon appears on the second line of the dis-
play.
NOTE
Once an alarm has rung, the alarm setting is can-
celed.
To stop the alarm ring
•Press [ANSWER]
.
To cancel the alarm setting...](http://img.usermanuals.tech/thumb/5736/85651/w64_telrad-avanti-attendant-cons-user-guide_d-49.png "Page 50
Avanti Attendant console 43
ALARM
You may program the Attendant console to sound an alarm
at any desired time.
To set the alarm time
1. Press .
2. Press .
The current programmed alarm time is displayed.
Use the dialpad to enter the desired alarm time, using
24 hour format (e.g. 1530 for 3:30 pm).
3. Press
.
The alarm icon appears on the second line of the dis-
play.
NOTE
Once an alarm has rung, the alarm setting is can-
celed.
To stop the alarm ring
•Press [ANSWER]
.
To cancel the alarm setting...")
![Page 52
Avanti Attendant console 45
CALL COST DISPLAY
If programmed as the system setting set, the attendant
can view the current cost or message units (depending on
programming) for a call in progress at another extension or
for all toll calls currently in progress in the system.
1. Dial the CALL ACCOUNT MONITOR code.
2. Dial the password (ECC code).
3. Dial the Directory Number of the desired extension or
[*]
for the current total of all calls in the system.
To display another extension, press
{CANCEL}...](http://img.usermanuals.tech/thumb/5736/85651/w64_telrad-avanti-attendant-cons-user-guide_d-51.png "Page 52
Avanti Attendant console 45
CALL COST DISPLAY
If programmed as the system setting set, the attendant
can view the current cost or message units (depending on
programming) for a call in progress at another extension or
for all toll calls currently in progress in the system.
1. Dial the CALL ACCOUNT MONITOR code.
2. Dial the password (ECC code).
3. Dial the Directory Number of the desired extension or
[*]
for the current total of all calls in the system.
To display another extension, press
{CANCEL}...")
![Page 53
46 Avanti Attendant console
FEATURE CODES
Features can be activated by pressing the [FEATURE]
but-
ton and then dialing a feature access code.
The default feature codes (see next page) reflect the fea-
ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press [FEATURE]
followed by the dialpad buttons cor-
responding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in...](http://img.usermanuals.tech/thumb/5736/85651/w64_telrad-avanti-attendant-cons-user-guide_d-52.png "Page 53
46 Avanti Attendant console
FEATURE CODES
Features can be activated by pressing the [FEATURE]
but-
ton and then dialing a feature access code.
The default feature codes (see next page) reflect the fea-
ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press [FEATURE]
followed by the dialpad buttons cor-
responding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in...")
![Page 54
Avanti Attendant console 47
Feature codes
Feature name Abbreviation Access method
ACCOUNT CODE AT
[FEATURE][2][8]
ACD LOGIN (1)--
ACD LOGOUT (1)--
ALL/GROUP -[*]
ATTENDANT -[0]
BACKGROUND MUSIC 1 BM[FEATURE][2][6]
BACKGROUND MUSIC 2-4 (1) (3)--
BARGE IN BI[FEATURE][2][4]
CALL ACCOUNT MONITOR (1)--
CALLBACK/QUEUE CB[FEATURE][2][2]
CALL FORWARD-ALWAYS FL[FEATURE][3][5]
CALL FORWARD-BUSY FB[FEATURE][3][2]
CALL FORWARD-NO ANSWER FN[FEATURE][3][6]
CANCEL -[#]
CLIR (1) (2)--
CONFERENCE LOOP 1-10 (1)--...](http://img.usermanuals.tech/thumb/5736/85651/w64_telrad-avanti-attendant-cons-user-guide_d-53.png "Page 54
Avanti Attendant console 47
Feature codes
Feature name Abbreviation Access method
ACCOUNT CODE AT
[FEATURE][2][8]
ACD LOGIN (1)--
ACD LOGOUT (1)--
ALL/GROUP -[*]
ATTENDANT -[0]
BACKGROUND MUSIC 1 BM[FEATURE][2][6]
BACKGROUND MUSIC 2-4 (1) (3)--
BARGE IN BI[FEATURE][2][4]
CALL ACCOUNT MONITOR (1)--
CALLBACK/QUEUE CB[FEATURE][2][2]
CALL FORWARD-ALWAYS FL[FEATURE][3][5]
CALL FORWARD-BUSY FB[FEATURE][3][2]
CALL FORWARD-NO ANSWER FN[FEATURE][3][6]
CANCEL -[#]
CLIR (1) (2)--
CONFERENCE LOOP 1-10 (1)--...")
![Page 55
48 Avanti Attendant console
MEET ME CONFERENCE 1-5 (1)--
MEET ME PAGE MM[FEATURE][6][6]
MESSAGE ME[FEATURE][6][3]
NIGHT SERVICE (1)--
PAGE - INTERNAL
1 throu
gh 8I1 throu
gh I8[FEATURE][4][1]
through [4][8]
PAGE - EXTERNAL
1 throu
gh 8 (1)
X1 through X8-
PHONE BOOK (private list) -[FEATURE][7][1]
PHONE BOOK (system lists) -[FEATURE]
[7][2][1] -
[7][2][1][0]
PICKUP PU [FEATURE][7][8]
PROGRAM PM[FEATURE][7][6]
REDIAL RL[FEATURE][7][5]
SAVE/REPEAT SR[FEATURE][7][7]
SPEED DIAL SD[FEATURE][7][3]
TIME...](http://img.usermanuals.tech/thumb/5736/85651/w64_telrad-avanti-attendant-cons-user-guide_d-54.png "Page 55
48 Avanti Attendant console
MEET ME CONFERENCE 1-5 (1)--
MEET ME PAGE MM[FEATURE][6][6]
MESSAGE ME[FEATURE][6][3]
NIGHT SERVICE (1)--
PAGE - INTERNAL
1 throu
gh 8I1 throu
gh I8[FEATURE][4][1]
through [4][8]
PAGE - EXTERNAL
1 throu
gh 8 (1)
X1 through X8-
PHONE BOOK (private list) -[FEATURE][7][1]
PHONE BOOK (system lists) -[FEATURE]
[7][2][1] -
[7][2][1][0]
PICKUP PU [FEATURE][7][8]
PROGRAM PM[FEATURE][7][6]
REDIAL RL[FEATURE][7][5]
SAVE/REPEAT SR[FEATURE][7][7]
SPEED DIAL SD[FEATURE][7][3]
TIME...")
44 Avanti Attendant console
NOTE PAD
You can save a number of up to 16 digits during a call.
1. Press .
2. Press
{SPEED DIAL}.
3. Dial an available speed dial bin code or press an avail-
able SPEED DIAL button.
4. Enter up to 16 digits.
5. Press .
To dial the number saved, dial the Speed Dial bin code,
or press the Speed Dial button you used to save the
number (see
ABBREVIATED DIALING).
Atc_txt.book Page 44 Wednesday, August 4, 1999 11:56 AM
Avanti Attendant console 45
CALL COST DISPLAY
If programmed as the system setting set, the attendant
can view the current cost or message units (depending on
programming) for a call in progress at another extension or
for all toll calls currently in progress in the system.
1. Dial the CALL ACCOUNT MONITOR code.
2. Dial the password (ECC code).
3. Dial the Directory Number of the desired extension or
[*]
for the current total of all calls in the system.
To display another extension, press
{CANCEL} and dial
the desired Directory Number.
4. Press to quit.
Atc_txt.book Page 45 Wednesday, August 4, 1999 11:56 AM
46 Avanti Attendant console
FEATURE CODES
Features can be activated by pressing the [FEATURE]
but-
ton and then dialing a feature access code.
The default feature codes (see next page) reflect the fea-
ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press [FEATURE]
followed by the dialpad buttons cor-
responding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in
the “Access method” column of the Feature codes table.FEATURE2
ABC
4
GHI
Atc_txt.book Page 46 Wednesday, August 4, 1999 11:56 AM
Avanti Attendant console 47 Feature codes Feature name Abbreviation Access method ACCOUNT CODE AT [FEATURE][2][8] ACD LOGIN (1)-- ACD LOGOUT (1)-- ALL/GROUP -[*] ATTENDANT -[0] BACKGROUND MUSIC 1 BM[FEATURE][2][6] BACKGROUND MUSIC 2-4 (1) (3)-- BARGE IN BI[FEATURE][2][4] CALL ACCOUNT MONITOR (1)-- CALLBACK/QUEUE CB[FEATURE][2][2] CALL FORWARD-ALWAYS FL[FEATURE][3][5] CALL FORWARD-BUSY FB[FEATURE][3][2] CALL FORWARD-NO ANSWER FN[FEATURE][3][6] CANCEL -[#] CLIR (1) (2)-- CONFERENCE LOOP 1-10 (1)-- DIRECTORY 1 THROUGH 9 (1)-- DIRECTORY 10 (HELP) (1)-- DROP (from conference) (1)-- END OF DIALING/SEND -[FEATURE][#] EXECUTIVE CREDIT CODE EX[FEATURE][3][9] FEATURE -[7] FLASH SIGNAL (1)FS[FEATURE][3][7] FLIP FLOP FF[FEATURE][3][3] GROUP PICKUP (1)-- INTRUSION -[6] LAST HOLD LH[FEATURE][5][4] LEAST COST ROUTING (1)-- LOCK (1)-- (1) Access method not assigned by default. (2) Onl y available on ISDN PRI calls. (3) In the DIGITAL 400 up to ei ght; in the DIGITAL 1000 up to 24. Not all of the above features are available on ever y type of telephone set. Atc_txt.book Page 47 Wednesday, August 4, 1999 11:56 AM
48 Avanti Attendant console MEET ME CONFERENCE 1-5 (1)-- MEET ME PAGE MM[FEATURE][6][6] MESSAGE ME[FEATURE][6][3] NIGHT SERVICE (1)-- PAGE - INTERNAL 1 throu gh 8I1 throu gh I8[FEATURE][4][1] through [4][8] PAGE - EXTERNAL 1 throu gh 8 (1) X1 through X8- PHONE BOOK (private list) -[FEATURE][7][1] PHONE BOOK (system lists) -[FEATURE] [7][2][1] - [7][2][1][0] PICKUP PU [FEATURE][7][8] PROGRAM PM[FEATURE][7][6] REDIAL RL[FEATURE][7][5] SAVE/REPEAT SR[FEATURE][7][7] SPEED DIAL SD[FEATURE][7][3] TIME ALARM TA[FEATURE][8][2] TONE -[1] TONE DIAL (DTMF) (1)-- TRAVEL COS (1)-- TRUNK PATCH TP[FEATURE][8][7] TRUNK SPEED DIAL (1)-- VOICE MESSAGE (1)-- Feature codes (Continued) Feature name Abbreviation Access method (1) Access method not assi gned by default. (2) Onl y available on ISDN PRI calls. (3) In the DIGITAL 400 up to ei ght; in the DIGITAL 1000 up to 24. Not all of the above features are available on ever y type of telephone set. Atc_txt.book Page 48 Wednesday, August 4, 1999 11:56 AM
Avanti Attendant console 49
System messages
(1) When editing messages, enter digits in place of the asterisks.
(2) Messa
ges 22 to 30 are to be defined by the customer. Message number Default message Updated message
01 CALL_ (Basic message)
02 CALL * * * * *
(1)
03 CALL HOME
04 CALL ME
05 GONE OUT
06 READ MAIL
07 VOICE MAIL
08 CALL BOSS
09 TAKE MSGS
10 GONE HOME
11 JOB DONE
12 IN TROUBLE
13 CLIENT
14 BRING WORK
15 ANY NEWS?
16 REPORT DUE
17 COME HERE
18 MEET. NOW
19 MEMO READY
20 TYPE LETTR
21 WELL DONE
22
(2)
23
24
25
25
27
28
29
30
Atc_txt.book Page 49 Wednesday, August 4, 1999 11:56 AM
50 Avanti Attendant console Your speed dial codes Name Number Code Atc_txt.book Page 50 Wednesday, August 4, 1999 11:56 AM